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@ -319,8 +319,9 @@ |
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<ul class="list-disc list-outside ml-4"> |
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<li> |
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Go to Your Identity <font-awesome icon="circle-user" class="fa-fw" /> page, |
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click Advanced, and follow the instructions for the Contacts & Settings Database "Import". |
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Beware that this will erase your existing contact & settings. |
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click Advanced, and follow the instructions to "Import Contacts". |
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(There is currently no way to import other settings, so you'll have to recreate |
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by hand your search area, filters, etc.) |
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</li> |
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</ul> |
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</div> |
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@ -336,14 +337,18 @@ |
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<h2 class="text-xl font-semibold">How do I erase my data from my device?</h2> |
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<p> |
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Before doing this, you may want to back up your data with the instructions above. |
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Before doing this, you should back up your data with the instructions above. |
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Note that this does not erase data sent to our servers (see contact info below) |
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</p> |
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<ul> |
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<li class="list-disc list-outside ml-4"> |
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Mobile |
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<ul> |
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<li class="list-disc list-outside ml-4"> |
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Home Screen: hold down on the icon, and choose to delete it |
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App Store app: hold down on the icon, then uninstall it |
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</li> |
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<li class="list-disc list-outside ml-4"> |
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Home Screen PWA: hold down on the icon, and delete it |
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</li> |
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<li class="list-disc list-outside ml-4"> |
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Chrome: Settings -> Privacy and Security -> Clear Browsing Data |
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@ -415,15 +420,6 @@ |
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different page. |
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</p> |
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<h2 class="text-xl font-semibold"> |
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Where do I get help with notifications? |
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</h2> |
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<p> |
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<router-link class="text-blue-500" to="/help-notifications" |
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>Here.</router-link |
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> |
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</p> |
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<h2 class="text-xl font-semibold"> |
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This app is misbehaving, like showing me a blank screen or failing to show my personal data. |
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What can I do? |
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@ -434,10 +430,13 @@ |
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</p> |
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<ul class="list-disc list-outside ml-4"> |
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<li> |
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Drag down on the screen to refresh it; do that multiple times, because |
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For mobile apps, make sure you're connected to the internet. |
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</li> |
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<li> |
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For PWAs, drag down on the screen to refresh it; do that multiple times, because |
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it sometimes takes multiple tries for the app to refresh to the latest version. |
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You can see the version information at the bottom of this page; the best |
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way to determine the latest version is to open this page in an incognito/private |
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way to determine the latest version is to open TimeSafari.app in an incognito/private |
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browser window and look at the version there. |
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</li> |
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<li> |
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@ -468,9 +467,6 @@ |
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</ul> |
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Then reload Time Safari. |
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</li> |
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<li> |
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Restart your device. |
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</li> |
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</ul> |
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<p> |
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If you still have problems, you can clear the cache (see "erase my data" above) |
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@ -508,16 +504,12 @@ |
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</p> |
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<ul class="list-disc list-outside ml-4"> |
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<li> |
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If using notifications, a server stores push token data. That can be revoked at any time |
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by disabling notifications on the Profile <font-awesome icon="circle-user" class="fa-fw" /> page. |
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</li> |
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<li> |
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If sending images, a server stores them, too. They can be removed by editing the claim |
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and deleting them. |
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If sending images, a server stores them. They can be removed by editing each claim |
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and deleting the image. |
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</li> |
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<li> |
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If sending other partner system data (eg. to Trustroots) a public key and message |
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data are stored on a server. Those can be removed via direct personal request. |
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data are stored on a server. Those can be removed via direct personal request (via contact below). |
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</li> |
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<li> |
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For all other claim data, |
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