From ba587471f9080790ad9d223cb3878406e965c909 Mon Sep 17 00:00:00 2001
From: Trent Larson
Date: Tue, 2 Sep 2025 19:11:50 -0600
Subject: [PATCH] doc: update the in-app help doc
---
src/views/HelpView.vue | 42 +++++++++++++++++-------------------------
1 file changed, 17 insertions(+), 25 deletions(-)
diff --git a/src/views/HelpView.vue b/src/views/HelpView.vue
index 5604eae6..98bd7147 100644
--- a/src/views/HelpView.vue
+++ b/src/views/HelpView.vue
@@ -319,8 +319,9 @@
-
Go to Your Identity page,
- click Advanced, and follow the instructions for the Contacts & Settings Database "Import".
- Beware that this will erase your existing contact & settings.
+ click Advanced, and follow the instructions to "Import Contacts".
+ (There is currently no way to import other settings, so you'll have to recreate
+ by hand your search area, filters, etc.)
@@ -336,14 +337,18 @@
How do I erase my data from my device?
- Before doing this, you may want to back up your data with the instructions above.
+ Before doing this, you should back up your data with the instructions above.
+ Note that this does not erase data sent to our servers (see contact info below)
-
Mobile
-
- Home Screen: hold down on the icon, and choose to delete it
+ App Store app: hold down on the icon, then uninstall it
+
+ -
+ Home Screen PWA: hold down on the icon, and delete it
-
Chrome: Settings -> Privacy and Security -> Clear Browsing Data
@@ -415,15 +420,6 @@
different page.
-
- Where do I get help with notifications?
-
-
- Here.
-
-
This app is misbehaving, like showing me a blank screen or failing to show my personal data.
What can I do?
@@ -434,10 +430,13 @@
-
- Drag down on the screen to refresh it; do that multiple times, because
+ For mobile apps, make sure you're connected to the internet.
+
+ -
+ For PWAs, drag down on the screen to refresh it; do that multiple times, because
it sometimes takes multiple tries for the app to refresh to the latest version.
You can see the version information at the bottom of this page; the best
- way to determine the latest version is to open this page in an incognito/private
+ way to determine the latest version is to open TimeSafari.app in an incognito/private
browser window and look at the version there.
-
@@ -468,9 +467,6 @@
Then reload Time Safari.
-
- Restart your device.
-
If you still have problems, you can clear the cache (see "erase my data" above)
@@ -508,16 +504,12 @@
-
- If using notifications, a server stores push token data. That can be revoked at any time
- by disabling notifications on the Profile page.
-
- -
- If sending images, a server stores them, too. They can be removed by editing the claim
- and deleting them.
+ If sending images, a server stores them. They can be removed by editing each claim
+ and deleting the image.
-
If sending other partner system data (eg. to Trustroots) a public key and message
- data are stored on a server. Those can be removed via direct personal request.
+ data are stored on a server. Those can be removed via direct personal request (via contact below).
-
For all other claim data,