You can not select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
190 lines
8.8 KiB
190 lines
8.8 KiB
2 months ago
|
<!--*********************************************************************************
|
||
|
|
** The contents of this file are subject to the vtiger CRM Public License Version 1.0
|
||
|
|
* ("License"); You may not use this file except in compliance with the License
|
||
|
|
* The Original Code is: vtiger CRM Open Source
|
||
|
|
* The Initial Developer of the Original Code is vtiger.
|
||
|
|
* Portions created by vtiger are Copyright (C) vtiger.
|
||
|
|
* All Rights Reserved.
|
||
|
|
*
|
||
|
|
********************************************************************************/
|
||
|
|
-->
|
||
|
|
<!-- BEGIN: main -->
|
||
|
|
<script>
|
||
|
|
function changeStatus()
|
||
|
|
{
|
||
|
|
x = document.massdelete.ticketselection.length;
|
||
|
|
idstring = "";
|
||
|
|
if ( x == undefined)
|
||
|
|
{
|
||
|
|
|
||
|
|
if (document.massdelete.ticketselection.checked)
|
||
|
|
{
|
||
|
|
document.massdelete.idlist.value=document.massdelete.ticketselection.value;
|
||
|
|
//alert(document.massdelete.idlist.value);
|
||
|
|
}
|
||
|
|
else
|
||
|
|
{
|
||
|
|
alert("Please select atleast one entity ");
|
||
|
|
return false;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
else
|
||
|
|
{
|
||
|
|
xx = 0;
|
||
|
|
for(i = 0; i < x ; i++)
|
||
|
|
{
|
||
|
|
if(document.massdelete.ticketselection[i].checked)
|
||
|
|
{
|
||
|
|
idstring = document.massdelete.ticketselection[i].value +";"+idstring
|
||
|
|
xx++
|
||
|
|
}
|
||
|
|
}
|
||
|
|
if (xx != 0)
|
||
|
|
{
|
||
|
|
document.massdelete.idlist.value=idstring;
|
||
|
|
//alert(document.massdelete.idlist.value);
|
||
|
|
}
|
||
|
|
else
|
||
|
|
{
|
||
|
|
alert("Please select atleast one entity");
|
||
|
|
return false;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
document.massdelete.action="index.php?module=HelpDesk&action=Convert"
|
||
|
|
}
|
||
|
|
</script>
|
||
|
|
|
||
|
|
<table cellpadding="0" cellspacing="0" border="0" width="100%" class="formOuterBorder">
|
||
|
|
<tr><td>
|
||
|
|
<table width="100%" border="0" cellspacing="1" cellpadding="2">
|
||
|
|
<tbody><tr>
|
||
|
|
<form name="SearchForm" method="post" action="index.php">
|
||
|
|
<td class="dataLabel" noWrap> {MOD.LBL_SUBJECT} </td>
|
||
|
|
<td class="dataField"><input type=text size="10" name="subject" class=dataField value="{SUBJECT}" />
|
||
|
|
<td class="dataLabel" noWrap> {MOD.LBL_CONTACT} </td>
|
||
|
|
<td class="dataField"><input type=text size="10" name="contact_name" class=dataField value='{CONTACT_NAME}' />
|
||
|
|
<td class="dataLabel" noWrap> {MOD.LBL_PRIORITY} </td>
|
||
|
|
<td class="dataField"><input type=text size="10" name="priority" class=dataField value='{PRIORITY}' />
|
||
|
|
<td class="dataLabel" noWrap> {MOD.LBL_STATUS} </td>
|
||
|
|
<td class="dataField"><input type=text size="10" name="status" class=dataField value='{STATUS}'/>
|
||
|
|
<td rowspan='2' align="center"><input type="hidden" name="action" value="index"/>
|
||
|
|
<input type="hidden" name="query" value="true"/>
|
||
|
|
<input type="hidden" name="module" value="HelpDesk" />
|
||
|
|
<input title="{APP.LBL_SEARCH_BUTTON_TITLE}" accessKey="{APP.LBL_SEARCH_BUTTON_KEY}" class="button" type="submit" name="button" value="{APP.LBL_SEARCH_BUTTON_LABEL}"/>
|
||
|
|
<input title="{APP.LBL_CLEAR_BUTTON_TITLE}" accessKey="{APP.LBL_CLEAR_BUTTON_KEY}" onclick="clear_form(this.form);" class="button" type="button" name="clear" value=" {APP.LBL_CLEAR_BUTTON_LABEL} "/>
|
||
|
|
<br>
|
||
|
|
</td>
|
||
|
|
</tr><tr>
|
||
|
|
<td class="dataLabel" noWrap> {MOD.LBL_CATEGORY} </td>
|
||
|
|
<td class="dataField"><input type=text size="10" name="category" class=dataField value='{CATEGORY}'/>
|
||
|
|
<td class="dataLabel" noWrap> {MOD.LBL_CREATED_DATE} <select name='date_crit' tabindex="2">
|
||
|
|
<OPTION selected value='is' {IS}>{MOD.LBL_IS}</OPTION>
|
||
|
|
<OPTION value='isnot' {ISNOT}>{MOD.LBL_IS_NOT}</OPTION>
|
||
|
|
<OPTION value='before' {BEFORE}>{MOD.LBL_IS_BEFORE}</OPTION>
|
||
|
|
<OPTION value='after' {AFTER}>{MOD.LBL_IS_AFTER}</OPTION></select></td>
|
||
|
|
<td class="dataField"><input type=text size="10" name="date" class=dataField value='{DATE}'/>
|
||
|
|
|
||
|
|
|
||
|
|
<td class="dataLabel">{APP.LBL_CURRENT_USER_FILTER}</td>
|
||
|
|
<td class="dataField"><input name='current_user_only' type="checkbox" {CURRENT_USER_ONLY}></td>
|
||
|
|
</tr>
|
||
|
|
</form>
|
||
|
|
</table>
|
||
|
|
</td></tr>
|
||
|
|
</table>
|
||
|
|
<script type="text/javascript" language="JavaScript">
|
||
|
|
function clear_form(form) {
|
||
|
|
for (j = 0; j < form.elements.length; j++) {
|
||
|
|
if (form.elements[j].type == 'text' || form.elements[j].type == 'select-one') {
|
||
|
|
form.elements[j].value = '';
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
</script>
|
||
|
|
<BR>
|
||
|
|
<BR>
|
||
|
|
{TICKETLISTHEADER}
|
||
|
|
<table cellpadding="0" cellspacing="0" width="100%" border="0" class="FormBorder"><tbody>
|
||
|
|
|
||
|
|
<tr height="20">
|
||
|
|
<td COLSPAN="15" class="listFormHeaderLinks">
|
||
|
|
<table border="0" cellpadding="0" cellspacing="0" width="100%">
|
||
|
|
<tr>
|
||
|
|
<form name="massdelete" method="POST">
|
||
|
|
<input name='change_owner' type='hidden'>
|
||
|
|
<input name='change_status' type='hidden'>
|
||
|
|
<input name='idlist' type='hidden' >
|
||
|
|
<input name='action' type='hidden' value='Convert'>
|
||
|
|
<input name='module' type='hidden' value='HelpDesk'>
|
||
|
|
<td><input class='button' type='submit' value='{MOD.LBL_CHANGE_OWNER}' onclick="this.form.change_owner.value='true'; return changeStatus()"/>
|
||
|
|
<input class='button' type='submit' value='{MOD.LBL_CHANGE_STATUS}' onclick="this.form.change_status.value='true'; return changeStatus()"/>
|
||
|
|
</td>
|
||
|
|
|
||
|
|
<td align="right">{Start} {Prev} {Next} {End} </td>
|
||
|
|
</tr>
|
||
|
|
</table>
|
||
|
|
</td>
|
||
|
|
</tr>
|
||
|
|
<form action="index.php" method="post" name="CustomFieldUpdate" id="form">
|
||
|
|
<tr><td colspan="18" height="1" class="blackLine"><IMG SRC="{IMAGE_PATH}blank.gif"></td></tr>
|
||
|
|
<tr class="moduleListTitle" height=20>
|
||
|
|
<td WIDTH="1" class="blackLine"><IMG SRC="{IMAGE_PATH}blank.gif"></td>
|
||
|
|
<td align='center' class="moduleListTitle"> {MOD.LBL_SELECT_TICKET}</td>
|
||
|
|
|
||
|
|
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
|
||
|
|
<td class="moduleListTitle" height="21" style="padding:0px 3px 0px 3px;">{MOD.LBL_TICKET_ID}</td>
|
||
|
|
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
|
||
|
|
<td class="moduleListTitle" height="21" style="padding:0px 3px 0px 3px;">{MOD.LBL_SUBJECT}</td>
|
||
|
|
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
|
||
|
|
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_CONTACT}</td>
|
||
|
|
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
|
||
|
|
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_STATUS}</td>
|
||
|
|
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
|
||
|
|
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_GROUP}</td>
|
||
|
|
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
|
||
|
|
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_CREATED_DATE}</td>
|
||
|
|
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
|
||
|
|
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_ASSIGNED_TO}</td>
|
||
|
|
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
|
||
|
|
|
||
|
|
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{APP.LBL_OPERATION}</td>
|
||
|
|
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
|
||
|
|
</tr>
|
||
|
|
<tr><td colspan="18" height="1" class="blackLine"><IMG SRC="{IMAGE_PATH}blank.gif"></td></tr>
|
||
|
|
{TICKETLIST}
|
||
|
|
</form>
|
||
|
|
</table>
|
||
|
|
<br>
|
||
|
|
<br>
|
||
|
|
<TABLE width="60%" border=0 cellPadding=0 cellSpacing=1>
|
||
|
|
<tr>
|
||
|
|
<td>
|
||
|
|
<TABLE width="70%" border=0 cellPadding=0 cellSpacing=1 class="formOuterBorder">
|
||
|
|
<tr>
|
||
|
|
<td colspan="2" class="formSecHeader">{MOD.LBL_FAQ}{MOD.LBL_COLON}</td>
|
||
|
|
</tr>
|
||
|
|
<tr>
|
||
|
|
<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=HelpDesk&action=FaqList">{MOD.LBL_VIEW_FAQS}</a></div></TD>
|
||
|
|
<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=HelpDesk&action=CreateFaq&return_module=HelpDesk&return_action=FaqInfoView">{MOD.LBL_ADD_FAQS}</a></div></TD>
|
||
|
|
</tr>
|
||
|
|
<tr>
|
||
|
|
<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=Settings&action=EditComboField&fld_module=HelpDesk&fld_name=FAQ Category&table_name=faqcategories&column_name=category_name">{MOD.LBL_FAQ_CATEGORIES}</a></div></TD>
|
||
|
|
</tr>
|
||
|
|
</TABLE>
|
||
|
|
</td>
|
||
|
|
<td>
|
||
|
|
<TABLE width="50%" border=0 cellPadding=0 cellSpacing=1 class="formOuterBorder">
|
||
|
|
<tr>
|
||
|
|
<td class="formSecHeader">{MOD.LBL_STATISTICS}{MOD.LBL_COLON}</td>
|
||
|
|
</tr>
|
||
|
|
<tr>
|
||
|
|
<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=HelpDesk&action=CumulStatistics">Cumulative Statistics</a></div></TD>
|
||
|
|
</tr>
|
||
|
|
</TABLE>
|
||
|
|
|
||
|
|
</td>
|
||
|
|
</tr></form>
|
||
|
|
</table>
|
||
|
|
<!-- END: main -->
|
||
|
|
|