<!--*********************************************************************************
** The contents of this file are subject to the vtiger CRM Public License Version 1.0
* ("License"); You may not use this file except in compliance with the License
* The Original Code is: vtiger CRM Open Source
* The Initial Developer of the Original Code is vtiger.
* Portions created by vtiger are Copyright (C) vtiger.
* All Rights Reserved.
*
********************************************************************************/
-->
<!-- BEGIN: main -->
<script>
function changeStatus()
{
x = document.massdelete.ticketselection.length;
idstring = "";
if ( x == undefined)
{
if (document.massdelete.ticketselection.checked)
{
document.massdelete.idlist.value=document.massdelete.ticketselection.value;
//alert(document.massdelete.idlist.value);
}
else
{
alert("Please select atleast one entity ");
return false;
}
}
else
{
xx = 0;
for(i = 0; i < x ; i++)
{
if(document.massdelete.ticketselection[i].checked)
{
idstring = document.massdelete.ticketselection[i].value +";"+idstring
xx++
}
}
if (xx != 0)
{
document.massdelete.idlist.value=idstring;
//alert(document.massdelete.idlist.value);
}
else
{
alert("Please select atleast one entity");
return false;
}
}
document.massdelete.action="index.php?module=HelpDesk&action=Convert"
}
</script>
<table cellpadding="0" cellspacing="0" border="0" width="100%" class="formOuterBorder">
<tr><td>
<table width="100%" border="0" cellspacing="1" cellpadding="2">
<tbody><tr>
<form name="SearchForm" method="post" action="index.php">
<td class="dataLabel" noWrap> {MOD.LBL_SUBJECT} </td>
<td class="dataField"><input type=text size="10" name="subject" class=dataField value="{SUBJECT}" />
<td class="dataLabel" noWrap> {MOD.LBL_CONTACT} </td>
<td class="dataField"><input type=text size="10" name="contact_name" class=dataField value='{CONTACT_NAME}' />
<td class="dataLabel" noWrap> {MOD.LBL_PRIORITY} </td>
<td class="dataField"><input type=text size="10" name="priority" class=dataField value='{PRIORITY}' />
<td class="dataLabel" noWrap> {MOD.LBL_STATUS} </td>
<td class="dataField"><input type=text size="10" name="status" class=dataField value='{STATUS}'/>
<td rowspan='2' align="center"><input type="hidden" name="action" value="index"/>
<input type="hidden" name="query" value="true"/>
<input type="hidden" name="module" value="HelpDesk" />
<input title="{APP.LBL_SEARCH_BUTTON_TITLE}" accessKey="{APP.LBL_SEARCH_BUTTON_KEY}" class="button" type="submit" name="button" value="{APP.LBL_SEARCH_BUTTON_LABEL}"/>
<input title="{APP.LBL_CLEAR_BUTTON_TITLE}" accessKey="{APP.LBL_CLEAR_BUTTON_KEY}" onclick="clear_form(this.form);" class="button" type="button" name="clear" value=" {APP.LBL_CLEAR_BUTTON_LABEL} "/>
<br>
</td>
</tr><tr>
<td class="dataLabel" noWrap> {MOD.LBL_CATEGORY} </td>
<td class="dataField"><input type=text size="10" name="category" class=dataField value='{CATEGORY}'/>
<td class="dataLabel" noWrap> {MOD.LBL_CREATED_DATE} <select name='date_crit' tabindex="2">
<OPTION selected value='is' {IS}>{MOD.LBL_IS}</OPTION>
<OPTION value='isnot' {ISNOT}>{MOD.LBL_IS_NOT}</OPTION>
<OPTION value='before' {BEFORE}>{MOD.LBL_IS_BEFORE}</OPTION>
<OPTION value='after' {AFTER}>{MOD.LBL_IS_AFTER}</OPTION></select></td>
<td class="dataField"><input type=text size="10" name="date" class=dataField value='{DATE}'/>
<td class="dataLabel">{APP.LBL_CURRENT_USER_FILTER}</td>
<td class="dataField"><input name='current_user_only' type="checkbox" {CURRENT_USER_ONLY}></td>
</tr>
</form>
</table>
</td></tr>
</table>
<script type="text/javascript" language="JavaScript">
function clear_form(form) {
for (j = 0; j < form.elements.length; j++) {
if (form.elements[j].type == 'text' || form.elements[j].type == 'select-one') {
form.elements[j].value = '';
}
}
}
</script>
<BR>
<BR>
{TICKETLISTHEADER}
<table cellpadding="0" cellspacing="0" width="100%" border="0" class="FormBorder"><tbody>
<tr height="20">
<td COLSPAN="15" class="listFormHeaderLinks">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<form name="massdelete" method="POST">
<input name='change_owner' type='hidden'>
<input name='change_status' type='hidden'>
<input name='idlist' type='hidden' >
<input name='action' type='hidden' value='Convert'>
<input name='module' type='hidden' value='HelpDesk'>
<td><input class='button' type='submit' value='{MOD.LBL_CHANGE_OWNER}' onclick="this.form.change_owner.value='true'; return changeStatus()"/>
<input class='button' type='submit' value='{MOD.LBL_CHANGE_STATUS}' onclick="this.form.change_status.value='true'; return changeStatus()"/>
</td>
<td align="right">{Start} {Prev} {Next} {End} </td>
</tr>
</table>
</td>
</tr>
<form action="index.php" method="post" name="CustomFieldUpdate" id="form">
<tr><td colspan="18" height="1" class="blackLine"><IMG SRC="{IMAGE_PATH}blank.gif"></td></tr>
<tr class="moduleListTitle" height=20>
<td WIDTH="1" class="blackLine"><IMG SRC="{IMAGE_PATH}blank.gif"></td>
<td align='center' class="moduleListTitle"> {MOD.LBL_SELECT_TICKET}</td>
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
<td class="moduleListTitle" height="21" style="padding:0px 3px 0px 3px;">{MOD.LBL_TICKET_ID}</td>
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
<td class="moduleListTitle" height="21" style="padding:0px 3px 0px 3px;">{MOD.LBL_SUBJECT}</td>
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_CONTACT}</td>
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_STATUS}</td>
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_GROUP}</td>
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_CREATED_DATE}</td>
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_ASSIGNED_TO}</td>
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{APP.LBL_OPERATION}</td>
<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
</tr>
<tr><td colspan="18" height="1" class="blackLine"><IMG SRC="{IMAGE_PATH}blank.gif"></td></tr>
{TICKETLIST}
</form>
</table>
<br>
<br>
<TABLE width="60%" border=0 cellPadding=0 cellSpacing=1>
<tr>
<td>
<TABLE width="70%" border=0 cellPadding=0 cellSpacing=1 class="formOuterBorder">
<tr>
<td colspan="2" class="formSecHeader">{MOD.LBL_FAQ}{MOD.LBL_COLON}</td>
</tr>
<tr>
<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=HelpDesk&action=FaqList">{MOD.LBL_VIEW_FAQS}</a></div></TD>
<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=HelpDesk&action=CreateFaq&return_module=HelpDesk&return_action=FaqInfoView">{MOD.LBL_ADD_FAQS}</a></div></TD>
</tr>
<tr>
<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=Settings&action=EditComboField&fld_module=HelpDesk&fld_name=FAQ Category&table_name=faqcategories&column_name=category_name">{MOD.LBL_FAQ_CATEGORIES}</a></div></TD>
</tr>
</TABLE>
</td>
<td>
<TABLE width="50%" border=0 cellPadding=0 cellSpacing=1 class="formOuterBorder">
<tr>
<td class="formSecHeader">{MOD.LBL_STATISTICS}{MOD.LBL_COLON}</td>
</tr>
<tr>
<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=HelpDesk&action=CumulStatistics">Cumulative Statistics</a></div></TD>
</tr>
</TABLE>
</td>
</tr></form>
</table>
<!-- END: main -->