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mfusage3.001&mcm&0&N&1. What kind of industry is your business in?<br>e.g. financial services, manufacturing, retail, etc.&&Financial Services;Insurance;Education;Health Care;Government;Retail;Telecom;Utility;Manufacturing;Transportation;IT Services;Vendor;Wholesale Distribution;Information Service;----------------JOB TITLE List----------------------------------------------------------------;IT Manager;IT Officer;Systems Programmer;IT Staff - Specialist/Planner/Ops;IT Vendor;;;;;;&&&&a&1.0&&&&&1&&&N.
mfusage3.002&mcm&0&N&2. Which of the following applications are you running on your <br>mainframe that you were NOT running on the mainframe a year or <br>two ago?&&ERP (Enterprise Resource Planning);CRM (Customer Relationship Management);SCM (Supply Chain Management);OLTP (online transaction processing), batch;Decision support (including data warehousing/data analysis/data mining);Collaboration (including email and Groupware);Application Development;File and Print;Networking (including proxy);Security;Systems Management;Web Serving/Web Application Serving;Scientific Engineering;Streaming Media;Other (please describe in comments box);&&&&a&1.0&2.0&&&&1&&&Y.<i>Please comment here as needed on any of the above responses </i>
mfusage3.003&mcm&0&N&3. Which of the following applications have you <i>quit running on <br>your mainframe</i> that you were running on the mainframe one or <br>two years ago?&&ERP (Enterprise Resource Planning);CRM (Customer Relationship Management);SCM (Supply Chain Management);OLTP (online transaction processing), batch;Decision support (including data warehousing/data analysis/data mining);Collaboration (including email and Groupware);Application Development;File and Print;Networking (including proxy);Security;Systems Management;Web Serving/Web Application Serving;Scientific Engineering;Streaming Media;Other (please describe in comments box);&&&&a&1.0&2.0&&&&1&&&Y.<i>Please comment here as needed on any of the above responses </i>
mfusage3.004&nrt&0&N&4. Why did you quit running them on the mainframe?&16384&&&&&&1.0&&&&&4&&&N.
mfusage3.005&nrt&0&N&5. On what platform is that application running now?&16384&&&&&&1.0&&&&&4&&&N.
mfusage3.006&nrt&2&N&6. What value does your organization derive from the <br>zSeries mainframe that cannot be accomplished by any <br>other server platform (Intel, Unix, etc.)?&16384&&&&&&undefined.0&&&&&4&&&N.
mfusage3.007&nrt&2&N&7. For mainframes supporting the external side of the <br>business, on average, how many customer transactions <br>occur on one of your mainframes daily? How many mainframes do you <br>have that predominantly support the external side of the business? <br>Please describe the types of transactions, e.g. credit card processing, <br>security control, account updates, loan applications, etc. <br>Here we want to know how many people (your customers) <br>are being served by mainframes in their daily/monthly activities.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.008&nrt&0&N&8. For mainframes supporting the internal side of the business, <br>on average, how many customer transactions occur on one of <br>your mainframes daily? How many mainframes do you have <br>that predominantly support the internal side of the business?<br>Please describe the types of transactions, e.g. payroll, bills of <br>material, etc. Here we want to know how many employees or <br>business partners are being served and how they are being served by mainframes.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.009&mcs&0&N&9. How many mainframes does your organization use?&&1;2;3;4;5;6 to 10;11 to 25;26 to 50;more than 50;&&&&x&2.0&&&&&1:v&&&Y.<i>If you have more than 5 mainframes, please give the exact <br>number here - and please identify how many speciality processors <br>are being used, such as the IFL and/or zAAP<br> Also, if you have one mainframe installed, please estimate <br>the percentage split of mainframe capacity used to provide external <br>versus internal services and estimate the number of daily <br>transactions for external versus internal applications</i>
mfusage3.010&nrt&0&N&10. What do you do to quantify the value zSeries brings to <br>your organization, e.g. what is the return-on-invesment (ROI) formula you use? <br>Do you measure cost per user, software costs, people costs, and/or cost of <br>downtime? Please describe anything you do to quantify the value of zSeries. &16384&&&&&&4.0&&&&&4&&&N.
mfusage3.011&nrt&0&N&11. Knowing that the <i>mainframe</i> has many different connotations <br>to business executives, what is the winning argument you use <br>to influence others to use the mainframe? &16384&&&&&&3.0&&&&&4&&&N.
mfusage3.012&nrt&0&N&12. Can you give me an example of a recent success story and <br>how that impacted your company's bottom line?&16384&&&&&&3.0&&&&&4&&&N.
mfusage3.013&nrt&0&N&13. What is the number one thing IBM has done to keep the <br>mainframe relevant to your organization?&16384&&&&&&3.0&&&&&4&&&N.
mfusage3.014&nrt&2&Y&What do you do to quantify the value zSeries brings to your organization? <br>e.g. what is the ROI formula you use?&16384&&&&&&3.0&&&&&4&&&N.
mfusage3.015&nrt&2&Y&What type of new applications are you running on the mainframe? <br><br><i>Please provide as much information as you can. <br>e.g. how the rollout went, lessons learned, <br>and if your using speciality processors like the IFL and zAAP.</i>&16384&&&&&&4.0&&&&&4&&&N.
mfusage3.016&nrt&0&N&14. Are you familiar with the Mainframe Charter: Innovation, Value <br>and Community? In your view, is IBM fulfilling this promise? <br>If you haven't heard of it simply respond "not familiar."&16384&&&&&&undefined.0&5.0&&&&1&&&N.
mfusage3.017&nrt&0&N&15. Other comments: <br><i>Please comment here on any of your previous responses, <br>or to add anything you think is of interest but was <br>not covered by the survey. </i>&16384&&&&&&undefined.0&&&&&4&&&N.
mfusage3.018&nrt&2&Y&In what ways are people served by your mainframes? <br><br><i>Please provide as much detail as possible.</i>&16384&&&&&&3.0&&&&&4&&&N.
mfusage3.019&mcm&2&N&Thank you for completing the survey. Please indicate below which of the following ways we can show our appreciation (check all that apply):&&Yes, please send me the summary report resulting from this survey<br>;Yes, please send me a golf shirt with the ACTS company logo if I qualify. (A golf shirt is available for the first person from the first 25 qualifying organizations to complete the survey) <br><br>;Yes, please enter me in the drawing for a week-long all-expenses-paid trip for 2 to Hilton Head Island, includes one free seat in our TAS seminars May 1-5, 2006, seven nights in a 2-BR condo in Shipyard Plantation that sleeps 6, and an allowance for airfare and meals. Estimated value of $4000.;&&&&a&undefined.0&&&&&3&&&Y.Please enter your email address here if you checked any of the above boxes
mfusage3.020&mcm&0&N&ACTS Summary of Question 4: Respondents were asked, "Why did you quit running them on the mainframe?" The common categories mentioned were:&&Alternatives cost less;Management has anti-mainframe bias;Alternatives easier to use, more efficient, more flexible;Switch to AIX;Going a new direction, away from the mainframe;Management directive to move off mainframe;Preferred application doesn't run on the mainframe;8;&&&&a&1.0&&&&&1&&&N.
mfusage3.021&mcm&0&N&ACTS Summary of Question 5. Respondents were asked "On what platform is that application running now?" Most common responses were:&&Windows and/or Intel;Unix or Unix Clusters;Intel;pSeries - RS/6000;db2luw;other;&&&&a&1.0&&&&&1&&&N.
mfusage3.022&nrt&2&N&7. For mainframes supporting the external side of the <br>business, on average, how many customer transactions <br>occur on one of your mainframes daily? How many mainframes do you <br>have that predominantly support the external side of the business? <br>Please describe the types of transactions, e.g. credit card processing, <br>security control, account updates, loan applications, etc. <br>Here we want to know how many people (your customers) <br>are being served by mainframes in their daily/monthly activities.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.023&nrt&2&N&7. For mainframes supporting the external side of the <br>business, on average, how many customer transactions <br>occur on one of your mainframes daily? How many mainframes do you <br>have that predominantly support the external side of the business? <br>Please describe the types of transactions, e.g. credit card processing, <br>security control, account updates, loan applications, etc. <br>Here we want to know how many people (your customers) <br>are being served by mainframes in their daily/monthly activities.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.024&nrt&2&N&7. For mainframes supporting the external side of the <br>business, on average, how many customer transactions <br>occur on one of your mainframes daily? How many mainframes do you <br>have that predominantly support the external side of the business? <br>Please describe the types of transactions, e.g. credit card processing, <br>security control, account updates, loan applications, etc. <br>Here we want to know how many people (your customers) <br>are being served by mainframes in their daily/monthly activities.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.025&nrt&2&N&7. For mainframes supporting the external side of the <br>business, on average, how many customer transactions <br>occur on one of your mainframes daily? How many mainframes do you <br>have that predominantly support the external side of the business? <br>Please describe the types of transactions, e.g. credit card processing, <br>security control, account updates, loan applications, etc. <br>Here we want to know how many people (your customers) <br>are being served by mainframes in their daily/monthly activities.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.026&nrt&0&N&8. For mainframes supporting the internal side of the business, <br>on average, how many customer transactions occur on one of <br>your mainframes daily? How many mainframes do you have <br>that predominantly support the internal side of the business?<br>Please describe the types of transactions, e.g. payroll, bills of <br>material, etc. Here we want to know how many employees or <br>business partners are being served and how they are being served by mainframes.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.027&nrt&0&N&8. For mainframes supporting the internal side of the business, <br>on average, how many customer transactions occur on one of <br>your mainframes daily? How many mainframes do you have <br>that predominantly support the internal side of the business?<br>Please describe the types of transactions, e.g. payroll, bills of <br>material, etc. Here we want to know how many employees or <br>business partners are being served and how they are being served by mainframes.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.028&nrt&0&N&8. For mainframes supporting the internal side of the business, <br>on average, how many customer transactions occur on one of <br>your mainframes daily? How many mainframes do you have <br>that predominantly support the internal side of the business?<br>Please describe the types of transactions, e.g. payroll, bills of <br>material, etc. Here we want to know how many employees or <br>business partners are being served and how they are being served by mainframes.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.029&nrt&0&N&8. For mainframes supporting the internal side of the business, <br>on average, how many customer transactions occur on one of <br>your mainframes daily? How many mainframes do you have <br>that predominantly support the internal side of the business?<br>Please describe the types of transactions, e.g. payroll, bills of <br>material, etc. Here we want to know how many employees or <br>business partners are being served and how they are being served by mainframes.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.030&mcs&0&N&9. How many mainframes does your organization use?&&1;2;3;4;5;6 to 10;11 to 25;26 to 50;more than 50;&&&&x&2.0&&&&&1:v&&&N.
mfusage3.031&mcs&0&N&9. How many mainframes does your organization use?&&1;2;3;4;5;6 to 10;11 to 25;26 to 50;more than 50;&&&&x&2.0&&&&&1:v&&&N.
mfusage3.032&nrt&0&N&10. What do you do to quantify the value zSeries brings to <br>your organization, e.g. what is the return-on-invesment (ROI) formula you use? <br>Do you measure cost per user, software costs, people costs, and/or cost of <br>downtime? Please describe anything you do to quantify the value of zSeries. &16384&&&&&&4.0&&&&&4&&&N.
mfusage3.033&mcm&0&N&ACTS Summary: Respondents were asked: <br><br><i>Knowing that the <b><i>mainframe</i></b> has many different connotations <br>to business executives, what is the winning argument you use <br>to influence others to use the mainframe?</i> <br><br>The following were mentioned:&&Reliability, Availabilty, Servicibility (RAS);Security;Scalabilty;Manageable and Predictible environment;Technology (Speed, Functions, Processing power);Ease of use ;Lower price;Data integrity;Fault tolerance;Centralization;Maintain service;Maturity of platform;Superior to Alternative Platforms (e.g. open systems);Mission Critical;DR or Business Continuity;Try to Avoid Arguing;;;;;;;;;;&&&&a&3.0&&&&&1&&&N.
mfusage3.034&mcm&0&N&ACTS Summary: Respondents were asked: <br><br><i>Can you give me an example of a recent success story and <br>how that impacted your company's bottom line?</i> <br><br>The following mainframe attributes were mentioned as contributors in the success stories.&&;mentioned mainframe's performance;mentioned mainframe's capacity/scalability;mentioned mainframe's stability/reliability/availability;mentioned DB2;mentioned CICS;mentioned IMS; mentioned xxx; mentioned yyy; mentioned zzz;&&&&a&3.0&&&&&1&&&N.
mfusage3.035&mcm&0&N&ACTS Summary: Respondents were asked: <br><br><i>What is the number one thing IBM has done to keep the <br>mainframe relevant to your organization?</i><br><br>The following categories were mentioned:&&Lower Price;Expanded Capability (e.g. Linux/Java/Web Enablement);Enhancements to Existing Technology (e.g. Speed, functions);Ease of Use;Reliability;Serviceability ;Flexibility;Security;none;other;&&&&a&3.0&&&&&1&&&N.
mfusage3.036&mcs&0&N&Please indicate your familiarity with the Mainframe Charter: Innovation, Value <br>and Community? &&Familiar;Somewhat Familiar;Not Familiar;& &&&a&undefined.0&5.0&&&&1:v&&&N.
mfusage3.037&mcm&0&N&Which category best describes the type of work you do?&&IT Manager;IT Officer;Systems Programmer;IT Staff - Specialist/Planner/Ops;IT Vendor; Other;&&&&a&1.0&&&&&1&&&Y.<i>What is your job title?</i>
mfusage3.038&mcm&0&N&Respondents were asked to describe, "What types of transactions?"&&Financial;Insurance;Legal;Logistics;Personnel;Batch Processing;Vehicle and Rail maintenance;Payroll;Forcasting;Scheduling;Historical Data;Tivoli Storage;Manager backup services;Intranet websites;Application development;Data entry;Human Resources;General Ledger;Criminal Justice;Tax (sales and income);Vehicle Titles;Financial (brokerage and mutual funds, withdrawal process, billing, fraud detection, check processing, budget, accounts payable and recievable);Insurance (policy processing, benefit, death, retirement);Government Assistant Programs (Medicare, Medicaid, Food Stamps);&&&&a&undefined.0&&&&&1&&&N.
mfusage3.039&mcs&0&N&Respondents were asked "How many customers?" their mainframe supported.&&less than 10,000;10,000-50,000;50,000-400,000;400,000-1 million;1 million or more;&&&&a&undefined.0&&&&&1:v&&&N.
mfusage3.040&mcs&0&N&Respondents were asked, "How many employees used their mainframe?"&&less than 500;500-1,000;1,000-5,000;5,000-10,000;10,000-50,000;50,000-200,000;&&&&a&undefined.0&&&&&1:v&&&N.
mfusage3.041&mcs&0&N&Respondents were asked "How many customer transactions occured daily?"&&25,000 or less;25,000-300,000;300,000-800,000;800,000-3 million;3 million or more;&&&&a&undefined.0&&&&&1:v&&&N.
mfusage3.042&mcs&0&&Respndents were asked. "How many mainframes does your company use?"&&10%;20%;25%;30%;40%;50%;60%;70%;75%;80%;90%;12;&&&&a&undefined.0&&&&&1&&&N.