id&qtp&qim&qil&qtx&qca&qia&qrm&qnxt&qprv&qalb&subj&wght&pts&flr&ded&layout&qfixed&qptsbyans&flags
mfusage3.001&mcm&0&N&1. What kind of industry is your business in?
e.g. financial services, manufacturing, retail, etc.&&Financial Services;Insurance;Education;Health Care;Government;Retail;Telecom;Utility;Manufacturing;Transportation;IT Services;Vendor;Wholesale Distribution;Information Service;----------------JOB TITLE List----------------------------------------------------------------;IT Manager;IT Officer;Systems Programmer;IT Staff - Specialist/Planner/Ops;IT Vendor;;;;;;&&&&a&1.0&&&&&1&&&N.
mfusage3.002&mcm&0&N&2. Which of the following applications are you running on your
mainframe that you were NOT running on the mainframe a year or
two ago?&&ERP (Enterprise Resource Planning);CRM (Customer Relationship Management);SCM (Supply Chain Management);OLTP (online transaction processing), batch;Decision support (including data warehousing/data analysis/data mining);Collaboration (including email and Groupware);Application Development;File and Print;Networking (including proxy);Security;Systems Management;Web Serving/Web Application Serving;Scientific Engineering;Streaming Media;Other (please describe in comments box);&&&&a&1.0&2.0&&&&1&&&Y.Please comment here as needed on any of the above responses
mfusage3.003&mcm&0&N&3. Which of the following applications have you quit running on
your mainframe that you were running on the mainframe one or
two years ago?&&ERP (Enterprise Resource Planning);CRM (Customer Relationship Management);SCM (Supply Chain Management);OLTP (online transaction processing), batch;Decision support (including data warehousing/data analysis/data mining);Collaboration (including email and Groupware);Application Development;File and Print;Networking (including proxy);Security;Systems Management;Web Serving/Web Application Serving;Scientific Engineering;Streaming Media;Other (please describe in comments box);&&&&a&1.0&2.0&&&&1&&&Y.Please comment here as needed on any of the above responses
mfusage3.004&nrt&0&N&4. Why did you quit running them on the mainframe?&16384&&&&&&1.0&&&&&4&&&N.
mfusage3.005&nrt&0&N&5. On what platform is that application running now?&16384&&&&&&1.0&&&&&4&&&N.
mfusage3.006&nrt&2&N&6. What value does your organization derive from the
zSeries mainframe that cannot be accomplished by any
other server platform (Intel, Unix, etc.)?&16384&&&&&&undefined.0&&&&&4&&&N.
mfusage3.007&nrt&2&N&7. For mainframes supporting the external side of the
business, on average, how many customer transactions
occur on one of your mainframes daily? How many mainframes do you
have that predominantly support the external side of the business?
Please describe the types of transactions, e.g. credit card processing,
security control, account updates, loan applications, etc.
Here we want to know how many people (your customers)
are being served by mainframes in their daily/monthly activities.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.008&nrt&0&N&8. For mainframes supporting the internal side of the business,
on average, how many customer transactions occur on one of
your mainframes daily? How many mainframes do you have
that predominantly support the internal side of the business?
Please describe the types of transactions, e.g. payroll, bills of
material, etc. Here we want to know how many employees or
business partners are being served and how they are being served by mainframes.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.009&mcs&0&N&9. How many mainframes does your organization use?&&1;2;3;4;5;6 to 10;11 to 25;26 to 50;more than 50;&&&&x&2.0&&&&&1:v&&&Y.If you have more than 5 mainframes, please give the exact
number here - and please identify how many speciality processors
are being used, such as the IFL and/or zAAP
Also, if you have one mainframe installed, please estimate
the percentage split of mainframe capacity used to provide external
versus internal services and estimate the number of daily
transactions for external versus internal applications
mfusage3.010&nrt&0&N&10. What do you do to quantify the value zSeries brings to
your organization, e.g. what is the return-on-invesment (ROI) formula you use?
Do you measure cost per user, software costs, people costs, and/or cost of
downtime? Please describe anything you do to quantify the value of zSeries. &16384&&&&&&4.0&&&&&4&&&N.
mfusage3.011&nrt&0&N&11. Knowing that the mainframe has many different connotations
to business executives, what is the winning argument you use
to influence others to use the mainframe? &16384&&&&&&3.0&&&&&4&&&N.
mfusage3.012&nrt&0&N&12. Can you give me an example of a recent success story and
how that impacted your company's bottom line?&16384&&&&&&3.0&&&&&4&&&N.
mfusage3.013&nrt&0&N&13. What is the number one thing IBM has done to keep the
mainframe relevant to your organization?&16384&&&&&&3.0&&&&&4&&&N.
mfusage3.014&nrt&2&Y&What do you do to quantify the value zSeries brings to your organization?
e.g. what is the ROI formula you use?&16384&&&&&&3.0&&&&&4&&&N.
mfusage3.015&nrt&2&Y&What type of new applications are you running on the mainframe?
Please provide as much information as you can.
e.g. how the rollout went, lessons learned,
and if your using speciality processors like the IFL and zAAP.&16384&&&&&&4.0&&&&&4&&&N.
mfusage3.016&nrt&0&N&14. Are you familiar with the Mainframe Charter: Innovation, Value
and Community? In your view, is IBM fulfilling this promise?
If you haven't heard of it simply respond "not familiar."&16384&&&&&&undefined.0&5.0&&&&1&&&N.
mfusage3.017&nrt&0&N&15. Other comments:
Please comment here on any of your previous responses,
or to add anything you think is of interest but was
not covered by the survey. &16384&&&&&&undefined.0&&&&&4&&&N.
mfusage3.018&nrt&2&Y&In what ways are people served by your mainframes?
Please provide as much detail as possible.&16384&&&&&&3.0&&&&&4&&&N.
mfusage3.019&mcm&2&N&Thank you for completing the survey. Please indicate below which of the following ways we can show our appreciation (check all that apply):&&Yes, please send me the summary report resulting from this survey
;Yes, please send me a golf shirt with the ACTS company logo if I qualify. (A golf shirt is available for the first person from the first 25 qualifying organizations to complete the survey)
;Yes, please enter me in the drawing for a week-long all-expenses-paid trip for 2 to Hilton Head Island, includes one free seat in our TAS seminars May 1-5, 2006, seven nights in a 2-BR condo in Shipyard Plantation that sleeps 6, and an allowance for airfare and meals. Estimated value of $4000.;&&&&a&undefined.0&&&&&3&&&Y.Please enter your email address here if you checked any of the above boxes
mfusage3.020&mcm&0&N&ACTS Summary of Question 4: Respondents were asked, "Why did you quit running them on the mainframe?" The common categories mentioned were:&&Alternatives cost less;Management has anti-mainframe bias;Alternatives easier to use, more efficient, more flexible;Switch to AIX;Going a new direction, away from the mainframe;Management directive to move off mainframe;Preferred application doesn't run on the mainframe;8;&&&&a&1.0&&&&&1&&&N.
mfusage3.021&mcm&0&N&ACTS Summary of Question 5. Respondents were asked "On what platform is that application running now?" Most common responses were:&&Windows and/or Intel;Unix or Unix Clusters;Intel;pSeries - RS/6000;db2luw;other;&&&&a&1.0&&&&&1&&&N.
mfusage3.022&nrt&2&N&7. For mainframes supporting the external side of the
business, on average, how many customer transactions
occur on one of your mainframes daily? How many mainframes do you
have that predominantly support the external side of the business?
Please describe the types of transactions, e.g. credit card processing,
security control, account updates, loan applications, etc.
Here we want to know how many people (your customers)
are being served by mainframes in their daily/monthly activities.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.023&nrt&2&N&7. For mainframes supporting the external side of the
business, on average, how many customer transactions
occur on one of your mainframes daily? How many mainframes do you
have that predominantly support the external side of the business?
Please describe the types of transactions, e.g. credit card processing,
security control, account updates, loan applications, etc.
Here we want to know how many people (your customers)
are being served by mainframes in their daily/monthly activities.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.024&nrt&2&N&7. For mainframes supporting the external side of the
business, on average, how many customer transactions
occur on one of your mainframes daily? How many mainframes do you
have that predominantly support the external side of the business?
Please describe the types of transactions, e.g. credit card processing,
security control, account updates, loan applications, etc.
Here we want to know how many people (your customers)
are being served by mainframes in their daily/monthly activities.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.025&nrt&2&N&7. For mainframes supporting the external side of the
business, on average, how many customer transactions
occur on one of your mainframes daily? How many mainframes do you
have that predominantly support the external side of the business?
Please describe the types of transactions, e.g. credit card processing,
security control, account updates, loan applications, etc.
Here we want to know how many people (your customers)
are being served by mainframes in their daily/monthly activities.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.026&nrt&0&N&8. For mainframes supporting the internal side of the business,
on average, how many customer transactions occur on one of
your mainframes daily? How many mainframes do you have
that predominantly support the internal side of the business?
Please describe the types of transactions, e.g. payroll, bills of
material, etc. Here we want to know how many employees or
business partners are being served and how they are being served by mainframes.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.027&nrt&0&N&8. For mainframes supporting the internal side of the business,
on average, how many customer transactions occur on one of
your mainframes daily? How many mainframes do you have
that predominantly support the internal side of the business?
Please describe the types of transactions, e.g. payroll, bills of
material, etc. Here we want to know how many employees or
business partners are being served and how they are being served by mainframes.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.028&nrt&0&N&8. For mainframes supporting the internal side of the business,
on average, how many customer transactions occur on one of
your mainframes daily? How many mainframes do you have
that predominantly support the internal side of the business?
Please describe the types of transactions, e.g. payroll, bills of
material, etc. Here we want to know how many employees or
business partners are being served and how they are being served by mainframes.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.029&nrt&0&N&8. For mainframes supporting the internal side of the business,
on average, how many customer transactions occur on one of
your mainframes daily? How many mainframes do you have
that predominantly support the internal side of the business?
Please describe the types of transactions, e.g. payroll, bills of
material, etc. Here we want to know how many employees or
business partners are being served and how they are being served by mainframes.&16384&&&&&&2.0&&&&&4&&&N.
mfusage3.030&mcs&0&N&9. How many mainframes does your organization use?&&1;2;3;4;5;6 to 10;11 to 25;26 to 50;more than 50;&&&&x&2.0&&&&&1:v&&&N.
mfusage3.031&mcs&0&N&9. How many mainframes does your organization use?&&1;2;3;4;5;6 to 10;11 to 25;26 to 50;more than 50;&&&&x&2.0&&&&&1:v&&&N.
mfusage3.032&nrt&0&N&10. What do you do to quantify the value zSeries brings to
your organization, e.g. what is the return-on-invesment (ROI) formula you use?
Do you measure cost per user, software costs, people costs, and/or cost of
downtime? Please describe anything you do to quantify the value of zSeries. &16384&&&&&&4.0&&&&&4&&&N.
mfusage3.033&mcm&0&N&ACTS Summary: Respondents were asked:
Knowing that the mainframe has many different connotations
to business executives, what is the winning argument you use
to influence others to use the mainframe?
The following were mentioned:&&Reliability, Availabilty, Servicibility (RAS);Security;Scalabilty;Manageable and Predictible environment;Technology (Speed, Functions, Processing power);Ease of use ;Lower price;Data integrity;Fault tolerance;Centralization;Maintain service;Maturity of platform;Superior to Alternative Platforms (e.g. open systems);Mission Critical;DR or Business Continuity;Try to Avoid Arguing;;;;;;;;;;&&&&a&3.0&&&&&1&&&N.
mfusage3.034&mcm&0&N&ACTS Summary: Respondents were asked:
Can you give me an example of a recent success story and
how that impacted your company's bottom line?
The following mainframe attributes were mentioned as contributors in the success stories.&&;mentioned mainframe's performance;mentioned mainframe's capacity/scalability;mentioned mainframe's stability/reliability/availability;mentioned DB2;mentioned CICS;mentioned IMS; mentioned xxx; mentioned yyy; mentioned zzz;&&&&a&3.0&&&&&1&&&N.
mfusage3.035&mcm&0&N&ACTS Summary: Respondents were asked:
What is the number one thing IBM has done to keep the
mainframe relevant to your organization?
The following categories were mentioned:&&Lower Price;Expanded Capability (e.g. Linux/Java/Web Enablement);Enhancements to Existing Technology (e.g. Speed, functions);Ease of Use;Reliability;Serviceability ;Flexibility;Security;none;other;&&&&a&3.0&&&&&1&&&N.
mfusage3.036&mcs&0&N&Please indicate your familiarity with the Mainframe Charter: Innovation, Value
and Community? &&Familiar;Somewhat Familiar;Not Familiar;& &&&a&undefined.0&5.0&&&&1:v&&&N.
mfusage3.037&mcm&0&N&Which category best describes the type of work you do?&&IT Manager;IT Officer;Systems Programmer;IT Staff - Specialist/Planner/Ops;IT Vendor; Other;&&&&a&1.0&&&&&1&&&Y.What is your job title?
mfusage3.038&mcm&0&N&Respondents were asked to describe, "What types of transactions?"&&Financial;Insurance;Legal;Logistics;Personnel;Batch Processing;Vehicle and Rail maintenance;Payroll;Forcasting;Scheduling;Historical Data;Tivoli Storage;Manager backup services;Intranet websites;Application development;Data entry;Human Resources;General Ledger;Criminal Justice;Tax (sales and income);Vehicle Titles;Financial (brokerage and mutual funds, withdrawal process, billing, fraud detection, check processing, budget, accounts payable and recievable);Insurance (policy processing, benefit, death, retirement);Government Assistant Programs (Medicare, Medicaid, Food Stamps);&&&&a&undefined.0&&&&&1&&&N.
mfusage3.039&mcs&0&N&Respondents were asked "How many customers?" their mainframe supported.&&less than 10,000;10,000-50,000;50,000-400,000;400,000-1 million;1 million or more;&&&&a&undefined.0&&&&&1:v&&&N.
mfusage3.040&mcs&0&N&Respondents were asked, "How many employees used their mainframe?"&&less than 500;500-1,000;1,000-5,000;5,000-10,000;10,000-50,000;50,000-200,000;&&&&a&undefined.0&&&&&1:v&&&N.
mfusage3.041&mcs&0&N&Respondents were asked "How many customer transactions occured daily?"&&25,000 or less;25,000-300,000;300,000-800,000;800,000-3 million;3 million or more;&&&&a&undefined.0&&&&&1:v&&&N.
mfusage3.042&mcs&0&&Respndents were asked. "How many mainframes does your company use?"&&10%;20%;25%;30%;40%;50%;60%;70%;75%;80%;90%;12;&&&&a&undefined.0&&&&&1&&&N.