Files
crowd-funder-for-time-pwa/docs/NOTIFICATION_TROUBLESHOOTING.md
Jose Olarte III fb9d5165df feat(help-notifications): in-app troubleshooting, collapsibles, scroll-to-top
- Move NOTIFICATION_TROUBLESHOOTING content into HelpNotificationsView with prose styling
- Remove exact-alarms section from doc and view (feature removed from app/plugin)
- Add collapsible iOS/Android sections (open by default for current platform)
- Add rotating carets on collapsible summaries
- Add bullet for 10-minute rollover option in "If it still doesn't work"
- Add @tailwindcss/typography plugin for prose classes
- Reset #app scroll on route change so Help Notifications opens at top
2026-03-11 17:37:19 +08:00

3.0 KiB
Raw Blame History

TimeSafari — Daily notifications troubleshooting (iOS & Android)

Last updated: 2026-03-06 17:08 PST
Audience: End-users
Applies to: TimeSafari iOS/Android native app (daily notifications scheduled on-device)

If your Daily Reminder or notification doesnt show up, follow the steps below.

Before you start

  • These notifications are scheduled on your device (no browser/web push).
  • If you previously followed an older “web notifications” guide, those steps no longer apply for iOS/Android builds.

1) Check your in-app notification settings

  • Tap Profile in the bottom bar
  • Under Notifications, confirm:
    • Daily Reminder is enabled
    • The time is set correctly
    • The message looks correct
  • If its already enabled, try to:
    • Turn it off
    • Turn it on again
    • Re-set the time and message

2) iOS troubleshooting

Allow notifications for TimeSafari

  1. Open SettingsNotifications
  2. Tap TimeSafari
  3. Turn Allow Notifications on
  4. Enable at least one delivery style (recommended):
  • Lock Screen
  • Notification Center
  • Banners
  1. Optional but helpful:
  • Sounds on (if you want an audible reminder)

Focus / Do Not Disturb

If youre using Focus or Do Not Disturb, notifications may be silenced or hidden.

  • Open SettingsFocus
  • Check the active Focus mode and ensure TimeSafari is allowed (or temporarily disable Focus to test)

After restarting your phone

If you recently restarted iOS and dont see the notification, open TimeSafari once. (You dont need to change anything.)

3) Android troubleshooting

Allow notifications for TimeSafari

  1. Open SettingsApps
  2. Tap TimeSafariManage notifications (wording varies)
  3. Turn notifications on
  4. If Android shows notification categories/channels for the app, ensure the relevant channel is allowed.

Battery / background restrictions

Battery optimization can delay or block scheduled notifications.

  • Open SettingsAppsTimeSafariBattery usage (wording varies)
  • If available:
    • Set Battery usage to Unrestricted
    • Turn Allow background usage on
    • Disable optimization for TimeSafari
  • If your device has lists like Sleeping apps / Restricted apps, remove TimeSafari from them

After restarting your phone

Depending on the device manufacturer, Android can clear scheduled notifications during a reboot. If you restarted recently:

  • Open TimeSafari once (you dont need to change anything)

4) If it still doesnt work

  • Ensure youre on the latest TimeSafari app version.
  • If you denied permission earlier, re-enable notifications in system settings (above).
  • As a last resort, uninstall/reinstall the app (youll need to enable notifications again and reconfigure the daily reminder). Important: Before uninstalling, back up your identifier seed so you can import it back later: Profile → Data Management → Backup Identifier Seed.