crowd-funder-for-time-pwa/doc/NOTIFICATION_TROUBLESHOOTING.md

TimeSafari — Daily notifications troubleshooting (iOS & Android)

Last updated: 2026-03-06 17:08 PST
Audience: End-users
Applies to: TimeSafari iOS/Android native app (daily notifications scheduled on-device)

If your Daily Reminder or notification doesn’t show up, follow the steps below.

Before you start

• These notifications are scheduled on your device (no browser/web push).
• If you previously followed an older “web notifications” guide, those steps no longer apply for iOS/Android builds.

1) Check your in-app notification settings

• Tap Profile in the bottom bar
• Under Notifications, confirm:
  • Daily Reminder is enabled
  • The time is set correctly
  • The message looks correct
• If it’s already enabled, try to:
  • Turn it off
  • Turn it on again
  • Re-set the time and message

2) iOS troubleshooting

Allow notifications for TimeSafari

1. Open Settings → Notifications
2. Tap TimeSafari
3. Turn Allow Notifications on
4. Enable at least one delivery style (recommended):

• Lock Screen
• Notification Center
• Banners

5. Optional but helpful:

• Sounds on (if you want an audible reminder)

Focus / Do Not Disturb

If you’re using Focus or Do Not Disturb, notifications may be silenced or hidden.

• Open Settings → Focus
• Check the active Focus mode and ensure TimeSafari is allowed (or temporarily disable Focus to test)

After restarting your phone

If you recently restarted iOS and don’t see the notification, open TimeSafari once. (You don’t need to change anything.)

3) Android troubleshooting

Allow notifications for TimeSafari

1. Open Settings → Apps
2. Tap TimeSafari → Manage notifications (wording varies)
3. Turn notifications on
4. If Android shows notification categories/channels for the app, ensure the relevant channel is allowed.

Battery / background restrictions

Battery optimization can delay or block scheduled notifications.

• Open Settings → Apps → TimeSafari → Battery usage (wording varies)
• If available:
  • Set Battery usage to Unrestricted
  • Turn Allow background usage on
  • Disable optimization for TimeSafari
• If your device has lists like Sleeping apps / Restricted apps, remove TimeSafari from them

After restarting your phone

Depending on the device manufacturer, Android can clear scheduled notifications during a reboot. If you restarted recently:

• Open TimeSafari once (you don’t need to change anything)

4) If it still doesn’t work

• Ensure you’re on the latest TimeSafari app version.
• If you denied permission earlier, re-enable notifications in system settings (above).
• As a last resort, uninstall/reinstall the app (you’ll need to enable notifications again and reconfigure the daily reminder). Important: Before uninstalling, back up your identifier seed so you can import it back later: Profile → Data Management → Backup Identifier Seed.