# TimeSafari — Daily notifications troubleshooting (iOS & Android)

**Last updated:** 2026-03-06 17:08 PST  
**Audience:** End-users  
**Applies to:** TimeSafari iOS/Android native app (daily notifications scheduled on-device)

If your **Daily Reminder** or notification doesn’t show up, follow the steps below.

## Before you start

- These notifications are **scheduled on your device** (no browser/web push).
- If you previously followed an older “web notifications” guide, those steps no longer apply for iOS/Android builds.

## 1) Check your in-app notification settings

- Tap **Profile** in the bottom bar
- Under **Notifications**, confirm:
  - **Daily Reminder** is **enabled**
  - The **time** is set correctly
  - The message looks correct
- If it’s already enabled, try to:
  - Turn it **off**
  - Turn it **on** again
  - Re-set the time and message

## 2) iOS troubleshooting

### Allow notifications for TimeSafari

1. Open **Settings** → **Notifications**
2. Tap **TimeSafari**
3. Turn **Allow Notifications** on
4. Enable at least one delivery style (recommended):
  - **Lock Screen**
  - **Notification Center**
  - **Banners**
5. Optional but helpful:
  - **Sounds** on (if you want an audible reminder)

### Focus / Do Not Disturb

If you’re using **Focus** or **Do Not Disturb**, notifications may be silenced or hidden.

- Open **Settings** → **Focus**
- Check the active Focus mode and ensure **TimeSafari** is allowed (or temporarily disable Focus to test)

### After restarting your phone

If you recently restarted iOS and don’t see the notification, open **TimeSafari** once. (You don’t need to change anything.)

## 3) Android troubleshooting

### Allow notifications for TimeSafari

1. Open **Settings** → **Apps**
2. Tap **TimeSafari** → **Manage notifications** (wording varies)
3. Turn notifications **on**
4. If Android shows notification categories/channels for the app, ensure the relevant channel is allowed.

### Exact alarms (Android 12+ / some devices)

Daily notifications may require **Exact alarms** to fire at the precise time.

- Open **Settings** → **Apps** → **TimeSafari**
- Look for **Alarms & reminders** / **Exact alarms** (wording varies)
- Turn **Allow** on

If you don’t see that option:

- Search Android settings for **Exact alarms**, **Alarms & reminders**, or **Special app access**

### Battery / background restrictions

Battery optimization can delay or block scheduled notifications.

- Open **Settings** → **Apps** → **TimeSafari** → **Battery usage** (wording varies)
- If available:
  - Set **Battery usage** to **Unrestricted**
  - Turn **Allow background usage** on
  - Disable optimization for TimeSafari
- If your device has lists like **Sleeping apps** / **Restricted apps**, remove TimeSafari from them

### After restarting your phone

Depending on the device manufacturer, Android can clear scheduled notifications during a reboot. If you restarted recently:

- Open **TimeSafari** once (you don’t need to change anything)

## 4) If it still doesn’t work

- Ensure you’re on the latest TimeSafari app version.
- If you denied permission earlier, re-enable notifications in system settings (above).
- As a last resort, uninstall/reinstall the app (you’ll need to enable notifications again and reconfigure the daily reminder). **Important:** Before uninstalling, back up your identifier seed so you can import it back later: **Profile → Data Management → Backup Identifier Seed**.