diff --git a/src/components/TopMessage.vue b/src/components/TopMessage.vue
index 87815eb..5308af3 100644
--- a/src/components/TopMessage.vue
+++ b/src/components/TopMessage.vue
@@ -1,5 +1,15 @@
 <template>
-  <div class="text-center text-red-500">{{ message }}</div>
+  <div class="absolute right-5 top-3">
+    <span class="align-center text-red-500 mr-2">{{ message }}</span>
+    <span class="ml-2">
+      <router-link
+        :to="{ name: 'help' }"
+        class="text-xs uppercase bg-gradient-to-b from-blue-400 to-blue-700 shadow-[inset_0_-1px_0_0_rgba(0,0,0,0.5)] text-white px-1.5 py-1 rounded-md ml-1"
+      >
+        Help
+      </router-link>
+    </span>
+  </div>
 </template>
 
 <script lang="ts">
diff --git a/src/libs/endorserServer.ts b/src/libs/endorserServer.ts
index 2df8540..608735b 100644
--- a/src/libs/endorserServer.ts
+++ b/src/libs/endorserServer.ts
@@ -85,6 +85,7 @@ export interface GiveSummaryRecord {
   fulfillsPlanHandleId: string;
   handleId: string;
   issuedAt: string;
+  issuerDid: string;
   jwtId: string;
   recipientDid: string;
   unit: string;
@@ -98,6 +99,7 @@ export interface OfferSummaryRecord {
   fullClaim: OfferVerifiableCredential;
   fulfillsPlanHandleId: string;
   handleId: string;
+  issuerDid: string;
   jwtId: string;
   nonAmountGivenConfirmed: number;
   objectDescription: string;
diff --git a/src/views/AccountViewView.vue b/src/views/AccountViewView.vue
index d0f3fc0..d5617a3 100644
--- a/src/views/AccountViewView.vue
+++ b/src/views/AccountViewView.vue
@@ -22,18 +22,6 @@
       <span />
     </div>
 
-    <div class="flex justify-between py-2">
-      <span />
-      <span>
-        <router-link
-          :to="{ name: 'help' }"
-          class="text-xs uppercase bg-gradient-to-b from-blue-400 to-blue-700 shadow-[inset_0_-1px_0_0_rgba(0,0,0,0.5)] text-white px-1.5 py-1 rounded-md ml-1"
-        >
-          Help
-        </router-link>
-      </span>
-    </div>
-
     <!-- ID notice -->
     <div
       v-if="!activeDid"
diff --git a/src/views/ClaimView.vue b/src/views/ClaimView.vue
index 8d28050..85bbb57 100644
--- a/src/views/ClaimView.vue
+++ b/src/views/ClaimView.vue
@@ -176,6 +176,7 @@
             v-if="libsUtil.isGiveAction(veriClaim)"
             :to="'/confirm-gift/' + encodeURIComponent(veriClaim.id)"
             class="col-span-1 text-blue-500"
+            data-testId="confirmGiftLink"
           >
             Details...
           </router-link>
diff --git a/src/views/ConfirmGiftView.vue b/src/views/ConfirmGiftView.vue
index 87729dc..319f5cb 100644
--- a/src/views/ConfirmGiftView.vue
+++ b/src/views/ConfirmGiftView.vue
@@ -1,5 +1,6 @@
 <template>
   <QuickNav />
+  <TopMessage />
   <!-- CONTENT -->
   <section id="Content" class="p-6 pb-24 max-w-3xl mx-auto">
     <!-- Breadcrumb -->
@@ -148,11 +149,9 @@
 
         <span v-if="totalConfirmers() === 0">Nobody has confirmed this.</span>
         <span v-else-if="totalConfirmers() === 1">
-          One person has confirmed this.
-        </span>
-        <span v-else>
-          {{ totalConfirmers() }} people have confirmed this.
+          One person confirmed this.
         </span>
+        <span v-else> {{ totalConfirmers() }} people confirmed this. </span>
 
         <div v-if="totalConfirmers() > 0">
           <div
@@ -170,10 +169,10 @@
             "
           >
             <!-- Only show if this person has links to confirmers (below). -->
-            Nobody that you know has issued or confirmed this claim.
+            Nobody that you know issued or confirmed this claim.
           </div>
           <div v-if="confirmerIdList.length > 0">
-            The following people have issued or confirmed this claim.
+            The following people issued or confirmed this claim.
             <ul class="ml-4">
               <li
                 v-for="confirmerId in confirmerIdList"
@@ -205,7 +204,7 @@
 
           <!--
            Never need to show this message:
-           "Nobody that you know can see someone who has confirmed this claim."
+           "Nobody that you know can see someone who confirmed this claim."
 
            If there is nobody in the confirmerIdList then we'll show the combined "nobody" message.
            If there is somebody in the confirmerIdList then that's all they need to show.
@@ -213,7 +212,7 @@
 
           <!-- Now show anyone linked to confirmers. -->
           <div v-if="confsVisibleToIdList.length > 0">
-            The following people can connect you with people who have issued or
+            The following people can connect you with people who issued or
             confirmed this claim.
             <ul class="ml-4">
               <li
@@ -249,10 +248,11 @@
 
         <!-- explain if user cannot confirm -->
         <!-- Note that these conditions are mirrored in userCanConfirm(). -->
-        <div v-if="confirmerIdList.includes(activeDid)">
-          You have confirmed this claim.
+        <div v-if="!isRegistered">
+          You cannot confirm this because you are not registered. Find someone
+          to register you, maybe on the Help page.
         </div>
-        <div v-else-if="giveDetails.agentDid == activeDid">
+        <div v-else-if="giveDetails.issuerDid == activeDid">
           You cannot confirm this because you issued this claim, so you already
           count as confirming it.
         </div>
@@ -410,13 +410,14 @@ import { Account } from "@/db/tables/accounts";
 import { Contact } from "@/db/tables/contacts";
 import { MASTER_SETTINGS_KEY, Settings } from "@/db/tables/settings";
 import * as serverUtil from "@/libs/endorserServer";
-import { displayAmount } from "@/libs/endorserServer";
+import { displayAmount, GiveSummaryRecord } from "@/libs/endorserServer";
 import * as libsUtil from "@/libs/util";
 import { isGiveAction } from "@/libs/util";
+import TopMessage from "@/components/TopMessage.vue";
 
 @Component({
   methods: { displayAmount },
-  components: { QuickNav },
+  components: { TopMessage, QuickNav },
 })
 export default class ClaimView extends Vue {
   $notify!: (notification: NotificationIface, timeout?: number) => void;
@@ -430,7 +431,7 @@ export default class ClaimView extends Vue {
   confirmerIdList: string[] = []; // list of DIDs that have confirmed this claim excluding the issuer
   confsVisibleErrorMessage = "";
   confsVisibleToIdList: string[] = []; // list of DIDs that can see any confirmer
-  giveDetails = null;
+  giveDetails?: GiveSummaryRecord;
   giverName = "";
   issuerName = "";
   isLoading = false;
@@ -453,7 +454,7 @@ export default class ClaimView extends Vue {
     this.confirmerIdList = [];
     this.confsVisibleErrorMessage = "";
     this.confsVisibleToIdList = [];
-    this.giveDetails = null;
+    this.giveDetails = undefined;
     this.isRegistered = false;
     this.numConfsNotVisible = 0;
     this.urlForNewGive = "";
@@ -605,6 +606,12 @@ export default class ClaimView extends Vue {
           },
           3000,
         );
+        return;
+      }
+
+      // the logic already stops earlier if the claim doesn't exist but this helps with typechecking
+      if (!this.giveDetails) {
+        return;
       }
 
       this.urlForNewGive = "/gifted-details?";
@@ -645,7 +652,8 @@ export default class ClaimView extends Vue {
         this.giveDetails.fulfillsHandleId
       ) {
         this.urlForNewGive +=
-          "&offerId=" + encodeURIComponent(this.giveDetails.fulfillsHandleId);
+          "&offerId=" +
+          encodeURIComponent(this.giveDetails?.fulfillsHandleId as string);
       }
       if (this.giveDetails.fulfillsPlanHandleId) {
         this.urlForNewGive +=
@@ -666,9 +674,11 @@ export default class ClaimView extends Vue {
         const resultList1 = response.data.result || [];
         //const publicUrls = resultList.publicUrls || [];
         delete resultList1.publicUrls;
+        // remove any hidden DIDs
         const resultList2 = R.reject(serverUtil.isHiddenDid, resultList1);
+        // remove confirmations by this user
         const resultList3 = R.reject(
-          (did: string) => did === this.giveDetails.agentDid,
+          (did: string) => did === this.giveDetails?.issuerDid,
           resultList2,
         );
         this.confirmerIdList = resultList3;
@@ -814,11 +824,11 @@ export default class ClaimView extends Vue {
           group: "alert",
           type: "info",
           title: "Already Confirmed",
-          text: "You have already confirmed this claim.",
+          text: "You already confirmed this claim.",
         },
         3000,
       );
-    } else if (this.giveDetails.agentDid == this.activeDid) {
+    } else if (this.giveDetails?.issuerDid == this.activeDid) {
       this.$notify(
         {
           group: "alert",
@@ -828,7 +838,7 @@ export default class ClaimView extends Vue {
         },
         3000,
       );
-    } else if (serverUtil.containsHiddenDid(this.giveDetails.fullClaim)) {
+    } else if (serverUtil.containsHiddenDid(this.giveDetails?.fullClaim)) {
       this.$notify(
         {
           group: "alert",
diff --git a/src/views/ContactImportView.vue b/src/views/ContactImportView.vue
index 4a53762..bffc06d 100644
--- a/src/views/ContactImportView.vue
+++ b/src/views/ContactImportView.vue
@@ -21,8 +21,12 @@
       Contacts.
     </span>
     <div v-if="sameCount > 0">
-      {{ sameCount }} contact{{ sameCount == 1 ? "" : "s" }} are the same as
-      existing contacts.
+      <span v-if="sameCount == 1"
+        >One contact is the same as an existing contact</span
+      >
+      <span v-else
+        >{{ sameCount }} contacts are the same as existing contacts</span
+      >
     </div>
 
     <!-- Results List -->
diff --git a/src/views/ContactsView.vue b/src/views/ContactsView.vue
index a964371..63c8cd7 100644
--- a/src/views/ContactsView.vue
+++ b/src/views/ContactsView.vue
@@ -1,5 +1,7 @@
 <template>
-  <QuickNav selected="Contacts"></QuickNav>
+  <QuickNav selected="Contacts" />
+  <TopMessage />
+
   <section id="Content" class="p-6 pb-24 max-w-3xl mx-auto">
     <!-- Heading -->
     <h1 id="ViewHeading" class="text-4xl text-center font-light pt-4 mb-8">
@@ -41,7 +43,7 @@
       </button>
     </div>
 
-    <div class="flex justify-between">
+    <div class="flex justify-between" v-if="contacts.length > 0">
       <div class="w-full text-left">
         <input
           type="checkbox"
@@ -53,6 +55,7 @@
               : (contactsSelected = contacts.map((contact) => contact.did))
           "
           class="align-middle ml-2 h-6 w-6"
+          data-testId="contactCheckAllTop"
         />
         <button
           href=""
@@ -64,8 +67,9 @@
           "
           @click="copySelectedContacts()"
           v-if="!showGiveNumbers"
+          data-testId="copySelectedContactsButtonTop"
         >
-          Copy Selected Contacts
+          Copy Selections
         </button>
       </div>
 
@@ -117,6 +121,7 @@
         class="border-b border-slate-300 pt-1 pb-1"
         v-for="contact in filteredContacts()"
         :key="contact.did"
+        data-testId="contactListItem"
       >
         <div class="grow overflow-hidden">
           <div class="flex items-center">
@@ -140,6 +145,7 @@
                   : contactsSelected.push(contact.did)
               "
               class="ml-2 h-6 w-6"
+              data-testId="contactCheckOne"
             />
 
             <h2 class="text-base font-semibold ml-2">
@@ -226,7 +232,7 @@
     </ul>
     <p v-else>There are no contacts.</p>
 
-    <div class="mt-2 w-full text-left">
+    <div class="mt-2 w-full text-left" v-if="contacts.length > 0">
       <input
         type="checkbox"
         v-if="!showGiveNumbers"
@@ -237,6 +243,7 @@
             : (contactsSelected = contacts.map((contact) => contact.did))
         "
         class="align-middle ml-2 h-6 w-6"
+        data-testId="contactCheckAllBottom"
       />
       <button
         href=""
@@ -249,7 +256,7 @@
         @click="copySelectedContacts()"
         v-if="!showGiveNumbers"
       >
-        Copy Selected Contacts
+        Copy Selections
       </button>
     </div>
 
@@ -300,9 +307,10 @@ import QuickNav from "@/components/QuickNav.vue";
 import EntityIcon from "@/components/EntityIcon.vue";
 import GiftedDialog from "@/components/GiftedDialog.vue";
 import OfferDialog from "@/components/OfferDialog.vue";
+import TopMessage from "@/components/TopMessage.vue";
 
 @Component({
-  components: { GiftedDialog, EntityIcon, OfferDialog, QuickNav },
+  components: { TopMessage, GiftedDialog, EntityIcon, OfferDialog, QuickNav },
 })
 export default class ContactsView extends Vue {
   $notify!: (notification: NotificationIface, timeout?: number) => void;
diff --git a/src/views/HelpView.vue b/src/views/HelpView.vue
index d393dd5..c281069 100644
--- a/src/views/HelpView.vue
+++ b/src/views/HelpView.vue
@@ -54,8 +54,9 @@
       <h2 class="text-xl font-semibold">How do I get started?</h2>
       <p>
         You need someone to register you, like the person who told you
-        about this app, on the Contacts
-        <fa icon="users" class="fa-fw" /> page. After they register you, you can
+        about this app, on the Contacts <fa icon="users" class="fa-fw" /> page.
+        If you heard about this from our outreach, feel free to contact us (below) for a chat.
+        After someone registers you, you can
         select any contact on the home page (or "anonymous") and record your
         appreciation for... whatever. The main goal is to record what people
         have given you, to grow giving economies. You can also record your own
diff --git a/test-playwright/40-add-contact.spec.ts b/test-playwright/40-add-contact.spec.ts
index c44c9ba..c344c7c 100644
--- a/test-playwright/40-add-contact.spec.ts
+++ b/test-playwright/40-add-contact.spec.ts
@@ -21,26 +21,25 @@ test('Add contact, record gift, confirm gift', async ({ page }) => {
   const finalTitle = standardTitle + finalRandomString;
 
   // Contact name
-  const contactName = 'Contact #000';
+  const contactName = 'Contact #111';
 
   // Import user 01
   await importUser(page, '01');
 
-  // Add new contact 00
+  // Add new contact
   await page.goto('./contacts');
   await page.getByPlaceholder('URL or DID, Name, Public Key').fill('did:ethr:0x0000694B58C2cC69658993A90D3840C560f2F51F, User #000');
   await page.locator('button > svg.fa-plus').click();
   await expect(page.locator('div[role="alert"]')).toBeVisible();
   
-  // Why doesn't the alert box come up every time?
-  // await page.locator('div[role="alert"] button:has-text("Yes")').click();
+  await page.locator('div[role="alert"] button:has-text("Yes")').click();
 
   // Verify added contact
   await expect(page.locator('li.border-b')).toContainText('User #000');
 
   // Rename contact
   await page.locator('li.border-b div div > a[title="See more about this person"]').click();
-  await page.locator('h2 > button[title="Edit"]').click();
+  await page.locator('h2 > button > svg.fa-pen').click();
   await expect(page.locator('div.dialog-overlay > div.dialog').filter({ hasText: 'Edit Name' })).toBeVisible();
   await page.getByPlaceholder('Name', { exact: true }).fill(contactName);
   await page.locator('.dialog > .flex > button').first().click();
@@ -76,11 +75,73 @@ test('Add contact, record gift, confirm gift', async ({ page }) => {
   await page.locator('li').filter({ hasText: finalTitle }).locator('a').click();
 
   // Confirm gift as user 00
+  await page.getByTestId('confirmGiftLink').click();
   await page.getByRole('button', { name: 'Confirm' }).click();
   await page.getByRole('button', { name: 'Yes' }).click();
   await expect(page.getByText('Confirmation submitted.')).toBeVisible();
 
-  // Refresh claim page, Confirm button should be hidden
+  // Refresh claim page, Confirm button should throw an alert because they already confirmed
   await page.reload();
-  await expect(page.getByRole('button', { name: 'Confirm' })).toBeHidden();
+  await page.getByRole('button', { name: 'Confirm' }).click();
+  await expect(page.locator('div[role="alert"]')).toBeVisible();
+});
+
+test('Add contact, copy details, delete, and import various ways', async ({ page, context }) => {
+  await importUser(page, '00');
+
+  // Add new contact
+  await page.goto('./contacts');
+  await page.getByPlaceholder('URL or DID, Name, Public Key').fill('did:ethr:0x111d15564f824D56C7a07b913aA7aDd03382aA39, User #111');
+  await page.locator('button > svg.fa-plus').click();
+  await expect(page.locator('div[role="alert"]')).toBeVisible();
+  await page.locator('div[role="alert"] button:has-text("No")').click();
+  await page.locator('div[role="alert"] button > svg.fa-xmark').click();
+  // wait for the alert to disappear
+  await expect(page.locator('div[role="alert"]')).toBeHidden();
+
+  // Add another new contact
+  await page.getByPlaceholder('URL or DID, Name, Public Key').fill('did:ethr:0x222BB77E6Ff3774d34c751f3c1260866357B677b, User #222, asdf1234');
+  await page.locator('button > svg.fa-plus').click();
+  await expect(page.locator('div[role="alert"]')).toBeVisible();
+  await page.locator('div[role="alert"] button:has-text("No")').click();
+  await page.locator('div[role="alert"] button > svg.fa-xmark').click();
+  await expect(page.locator('div[role="alert"]')).toBeHidden();
+
+  await expect(page.getByTestId('contactListItem')).toHaveCount(2);
+
+  //// Copy contact details, export them, remove them, and paste to add them
+
+  // Copy contact details
+  await page.getByTestId('contactCheckAllTop').click();
+  await page.getByTestId('copySelectedContactsButtonTop').click();
+  await page.locator('div[role="alert"] button > svg.fa-xmark').click(); // dismiss alert
+  // I would prefer to copy from the clipboard, but the recommended approaches don't work.
+  // this seems to fail in non-chromium browsers
+  //await context.grantPermissions(['clipboard-read', 'clipboard-write']);
+  // this seems to fail in chromium (at least) where clipboard is undefined
+  //const contactData = await navigator.clipboard.readText();
+
+  // see contact details on the second contact
+  await page.getByTestId('contactListItem').nth(1).locator('a').click();
+  // remove contact
+  await page.locator('button > svg.fa-trash-can').click();
+  await page.locator('div[role="alert"] button:has-text("Yes")').click();
+  // for some reason, .isHidden() (without expect) doesn't work
+  await expect(page.locator('div[role="alert"] button:has-text("Yes")')).toBeHidden();
+  await page.locator('div[role="alert"] button > svg.fa-xmark').click(); // dismiss alert
+
+  // go to the contacts page and paste the copied contact details
+  await page.goto('./contacts');
+  // check that there are fewer contacts
+  await expect(page.getByTestId('contactListItem')).toHaveCount(1);
+
+  const contactData = 'Paste this: [{ "did": "did:ethr:0x111d15564f824D56C7a07b913aA7aDd03382aA39", "name": "User #111" }, { "did": "did:ethr:0x222BB77E6Ff3774d34c751f3c1260866357B677b", "name": "User #222", "publicKeyBase64": "asdf1234"}] '
+  await page.getByPlaceholder('URL or DID, Name, Public Key').fill(contactData);
+  await page.locator('button > svg.fa-plus').click();
+  // we're on the contact-import page
+  await expect(page.locator('li', { hasText: 'New' })).toHaveCount(1);
+  await expect(page.locator('span').filter({ hasText: 'the same as' })).toBeVisible();
+  await page.locator('button', { hasText: 'Import' }).click();
+  // check that there are more contacts
+  await expect(page.getByTestId('contactListItem')).toHaveCount(2);
 });