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add more notification help instructions; remove confusing, big name-edit button

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Trent Larson
2024-01-02 19:16:54 -07:00
parent 821d27a58a
commit 3083bb084a
3 changed files with 94 additions and 39 deletions
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15
src/views/AccountViewView.vue
View File

@@ -72,11 +72,14 @@
<div class="bg-slate-100 rounded-md overflow-hidden px-4 py-3 mb-4">
<h2 v-if="givenName" class="text-xl font-semibold mb-2">
{{ givenName }}
<router-link :to="{ name: 'new-edit-account' }">
<fa icon="pen" class="text-xs text-blue-500 mb-1"></fa>
</router-link>
</h2>
<span v-else>
<router-link
:to="{ name: 'new-edit-account' }"
class="block w-full text-center text-md text-slate-500 uppercase border border-dashed border-slate-400 px-1.5 py-2 rounded-md mb-2"
class="block w-full text-center text-md text-blue-500 uppercase border border-dashed border-slate-400 px-1.5 py-2 rounded-md mb-2"
>
(Set Your Name)
</router-link>
@@ -97,14 +100,6 @@
</div>
</div>
<router-link
:to="{ name: 'new-edit-account' }"
class="block text-center text-lg font-bold uppercase bg-slate-500 text-white px-2 py-3 rounded-md mb-2"
v-if="activeDid"
>
Edit Identity
</router-link>
<div class="bg-slate-100 rounded-md overflow-hidden px-4 py-4 mt-8 mb-8">
<div
v-if="!notificationMaybeChanged"
@@ -135,7 +130,7 @@
latest setting.
</div>
<router-link class="px-4 text-sm text-blue-500" to="/help-notifications">
Test your notification setup.
Troubleshoot your notification setup.
</router-link>
</div>

115
src/views/HelpNotificationsView.vue
View File

@@ -24,7 +24,7 @@
<div>
<p>Here are ways to test notifications and get them working.</p>
<h2 class="text-xl font-semibold">Full Test</h2>
<h2 class="text-xl font-semibold mt-4">Full Test</h2>
<div>
<p>
If this works then you're all set.
@@ -38,16 +38,16 @@
</p>
</div>
<h2 class="text-xl font-semibold">
<h2 class="text-xl font-semibold mt-4">
If this is not installed as an app...
<!-- Note that that exact verbiage shows in a message elsewhere. -->
</h2>
<div>
<p>
For best results on mobile, install this app on your device (as
opposed to using it inside the broser app). In Chrome, it may prompt
opposed to using it inside the browser app). In Chrome, it may prompt
you, and you can also look for the "Install" command in the browser
settings; on the the deskop, look for this icon in the address bar:
settings; on the the desktop, look for this icon in the address bar:
<img
src="../assets/help/chrome-install-pwa.png"
alt="Chrome 'install' icon"
@@ -56,7 +56,7 @@
</p>
</div>
<h2 class="text-xl font-semibold">
<h2 class="text-xl font-semibold mt-4">
If you must enable notifications...
<!-- Note that that exact verbiage shows in a message elsewhere. -->
</h2>
@@ -68,7 +68,19 @@
</p>
</div>
<h2 class="text-xl font-semibold">Check App Permissions</h2>
<h2 class="text-xl font-semibold mt-4">
If you're waiting for system initialization...
<!-- Note that that exact verbiage shows in a message elsewhere. -->
</h2>
<div>
<p>
... and it never stops, then there is a problem with the underlying
service worker or push server mechanism in your browser. Your best bet
is to follow the "Reinstall" steps below or use a different browser.
</p>
</div>
<h2 class="text-xl font-semibold mt-4">Check App Permissions</h2>
<div>
<p>
In Apple iOS, check "Settings" -> "Notifications", look for the Time
@@ -92,8 +104,8 @@
</li>
<li class="list-disc ml-4">
Go to Chrome "Settings", then "Privacy and Security" and "Clear
"Clear browsing data", then "Cookies and site data". Also make sure
the "Time Range" at the top shows "All time".
"Clear browsing data", then "Cookies and site data". Make sure the
"Time Range" at the top shows "All time".
</li>
</ul>
<p>
@@ -106,7 +118,7 @@
</p>
</div>
<h2 class="text-xl font-semibold">Check Browser Permissions</h2>
<h2 class="text-xl font-semibold mt-4">Check Browser Permissions</h2>
<div>
<p>In Apple iOS, check Settings -> Notifications.</p>
<p>In Android, check Settings -> Notifications.</p>
@@ -121,7 +133,9 @@
</a>
</div>
<h2 class="text-xl font-semibold">Check OS Permissions</h2>
<h2 class="text-xl font-semibold mt-4">
Check Operating System (OS) Permissions
</h2>
<div class="px-2">
<div>
<h3 class="text-lg font-semibold">Mobile Phone - Apple iOS</h3>
@@ -139,13 +153,15 @@
<h3 class="text-lg font-semibold">Desktop - Mac</h3>
<div>
<span>
Requires Mac OS 13; see your macOS version under Apple -> About
This Mac.
See "System Settings" -> "Notifications" and make sure it is
enabled for the browser you're using. Note that these
notifications require Mac OS 13; see your macOS version under
Apple -> "About This Mac".
</span>
</div>
<h3 class="text-lg font-semibold">Windows desktop</h3>
In Windows, check Settings -> Notifications.
<h3 class="text-lg font-semibold">Desktop - Windows</h3>
In Windows, check "Settings" -> "Notifications".
<img
src="../assets/help/windows-system-enable-notifications.png"
alt="Windows system settings"
@@ -164,66 +180,111 @@
</div>
</div>
<h2 class="text-xl font-semibold">Reinstall</h2>
<h2 class="text-xl font-semibold mt-4">Reinstall</h2>
<div>
<p>
If all else fails, uninstall the app, ensure all the browser tabs with
it are closed, and clear out caches and storage.
</p>
<p>
Of course, you'll want to back up all your data first -- all seeds as
well as the contacts & settings -- on the Account
<fa icon="circle-user" /> page.
</p>
<ul class="ml-4 list-disc">
<li>
Clear cache for site. (In Chrome, go to `chrome://settings/cookies`
and "all site data and permissions"; in Firefox, go to
`about:preferences` and search for "cache" then "Manage Data", and
also manually remove the IndexedDB data if the DBs still show.)
Clear cache.
<ul>
<li>
In mobile, look for the browser app settings. This is true even
for an installed app: go to the browser which you used to
initially visit timesafari.app, because those settings affect
the app. Look for "Delete browsing data" in the "Settings",
under "Privacy and Security".
</li>
<li>
In Chrome, go to `chrome://settings/cookies` and "all site data
and permissions" for timesafari.app; in Firefox, go to
`about:preferences` and search for "cache" then "Manage Data"
for timesafari.app. Also manually remove the IndexedDB data if
the DBs still show.)
</li>
</ul>
</li>
<li>
Clear notification permission. (in Chrome, go to
Clear notification permission. (In Chrome, go to
`chrome://settings/content/notifications`; in Firefox, go to
`about:preferences` and search for "notifications".)
</li>
<li>
Unregister service worker. (in Chrome, go to
Unregister service worker. (In Chrome, go to
`chrome://serviceworker-internals/`; in Firefox, go to
`about:serviceworkers`.)
</li>
<li>
Clear Cache Storage. (in Chrome, in dev tools under Application; in
Firefox, in dev tools under Storage.)
Clear "Cache Storage". (In Chrome, in dev tools under "Application";
in Firefox, in dev tools under "Storage".)
</li>
</ul>
<p>Then reinstall the app.</p>
</div>
<h2 class="text-xl font-semibold mt-4">Tests</h2>
<button
@click="showTestNotification()"
class="block w-full text-center text-md bg-slate-500 text-white px-1.5 py-2 rounded-md mb-2"
class="block w-full text-center text-md bg-slate-500 text-white px-1.5 py-2 rounded-md mt-4 mb-2"
>
Send Test Notification Directly to Device (Not Through Push Server)
</button>
<p>
If that didn't show a notification on your device, the problem is that
your browser or your operating system are not allowing notifications
through. See "Check App Permissions" and "Check Browser Permissions" and
"Check Operating System (OS) Permissions" above.
</p>
<button
@click="alertWebPushSubscription()"
class="block w-full text-center text-md bg-slate-500 text-white px-1.5 py-2 rounded-md mb-2"
class="block w-full text-center text-md bg-slate-500 text-white px-1.5 py-2 rounded-md mt-4 mb-2"
>
Show Web Push Subscription Info
</button>
<p>
If that showed "null" then the notification is not active.
<button class="text-blue-500" @click="showNotificationChoice()">
Click here.
</button>
</p>
<button
@click="sendTestWebPushMessage(true)"
class="block w-full text-center text-md bg-slate-500 text-white px-1.5 py-2 rounded-md mb-2"
class="block w-full text-center text-md bg-slate-500 text-white px-1.5 py-2 rounded-md mt-4 mb-2"
>
Send Yourself a Test Web Push Message (Through Push Server but Skipping
Client Filter)
</button>
<p>
If that didn't show a notification on your device, there is a problem
getting to the push server. Disable notifications and then enable them
again.
</p>
<button
@click="sendTestWebPushMessage()"
class="block w-full text-center text-md bg-slate-500 text-white px-1.5 py-2 rounded-md mb-2"
class="block w-full text-center text-md bg-slate-500 text-white px-1.5 py-2 rounded-md mt-4 mb-2"
>
Send Yourself a Test Web Push Message (Through Push Server and Client
Filter)
</button>
<p>
If you don't see a message, it could be that there is nothing new for
you to see. If the previous test worked, then things should work fine.
If you notice a full 24 hours where you get no notification and you know
that there are new items that should show, gather as many details as
possible and go to the bottom of
<router-link to="help" class="text-blue-500"> this page </router-link>
for ways to contact us.
</p>
</div>
</section>
</template>