Help
Introduction
This app is a window into data that you and your friends own, focused on
gifts and collaboration.
How do I backup all my data?
There are two parts to backup your data: the identifier secrets and the
other data such as settings, contacts, etc.
How do I backup my identifier (secret) data?
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Go to Your Identity page.
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Click on "Backup Identifier Seed" and follow the instructions.
How do I backup my other (non-identifier-secret) data?
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Go to Your Identity page.
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Click on "Download Settings...". That will save a file to your
downloads folder. That is your backup, so put it someplace where you
won't lose it.
How do I restore my data?
There are two parts to restore your data: the identity secrets and the
other data such as settings, contacts, etc.
How do I restore my identifier (secret) data?
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You only have one identifier at a time. If you have an identifier on
Your Identity page, you'll
need to clear it out;
here are some helpful instructions.
But beware! This will also clear out your settings and contact data,
so be sure to back that up first.
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Go to the start
and choose "Yes" to enter the identity you backed up.
How do I restore my other (non-identifier-secret) data?
- Make sure you have your backup file (above), then contact us.