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survey-manager/survey-nginx/secure_html/data/tests/hddemo.harley

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id&qtp&qim&qil&qtx&qca&qia&qrm&qnxt&qprv&qalb&subj&wght&pts&flr&ded&layout&qfixed&qptsbyans&flags
hddemo.001&tf&2&N&Is this the first motercycle you have ever owned?&YES&NO&&&&&undefined.0&&&&&1&&&N.
hddemo.002&tf&0&N&Is this the first Harley-Davidson motercycle you have ever owned?&YES&NO&&&&&undefined.0&&&&&1&&&N.
hddemo.003&tf&0&N&Did you buy your motorcycle at the Harley-Davidson dealership closest to your home/office?&YES&NO&&&&&undefined.0&&&&&1&&&N.
hddemo.004&tf&0&N&Did you select this dealership because the motorcycle you wanted was available sooner?&YES&NO&&&&&undefined.0&&&&&1&&&N.
hddemo.005&tf&0&&Have you bought any other motorcycles from this dealership prior to this latest purchase?&YES&NO&&&&&undefined.0&&&&&1&&&N.
hddemo.006&mtx&0&&Please evaluate the dealership where you bought your new motorcycle on each item listed below.&xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;&Overall layout of dealership;Attractiveness of displays;Cleanliness of dealership;Fulfillment of commitments;Selection of H-D Genuine Accessories;Selection of H-D Genuine MotorClothes;Dealership-sponsored HOG Chapter;Dealership-sponsored rides/events;Dealership service capabilities;Convenient hours of operations;Dealership staff;Overall dealership rating;RCExceptional;Very Good;Good;Fair;Poor;&&&&&undefined.0&&&&&1&&&N.
hddemo.007&mtx&0&N&Please evaluate the SALESPERSON who sold you your new motorcycle on each of the following items.&1;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;&Friendly and likeabel;Treated me with respect;Appreciated my business;Went out of his/her wayto help me;Made me feel comforable ad welcome;Understood my needs;Concern for my satisfaction;Harley-Davidson product knowledge;Harley-Davidson warranty knowledge;Competitive product knowledge;Informative;Handling of the financing;Commitment to Harley-Davidson;Overall rating of salesperson;RCExceptional;Very Good;Good;Fair;Poor;&&&&&undefined.0&&&&&1&&&N.
hddemo.008&mtx&0&&Where the following activities done to your satisfaction at the time of delivery of our new motorcycle?&xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;&Condition of new motorcycle;Review of the owner's manual;Explanation of the operating controls of your motorcycle;Information about the "break-in" period and initial service requirements;Explanation of the maintenance schedule;Explanation of the ters of the warranty;introduction to parts personnel;Introduction to service personnel;Explanation of the benefits of HOG membership;Informaion on finance and insurance;RCExtremely Satisfied;Very Satisfied;Somewhat Satisfied;Somewhat Dissaisfied;Very Dissatisfied;&&&&&undefined.0&&&&&1&&&N.
hddemo.009&mtx&0&N&Summing it up, how satisfied are you with...&xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;xxx;&The overall performance of your new motorcycle;The mechanical realiability of your new motorcycle;The overall appearance of your new motorcycle;The overall sales experience at the dealership where you purchased your new motorcycle;The overall ownership experience;RCExtremely Satisfied;Very Satisfied;Somewhat Satisfied;Somewhat Dissatisfied;Very Dissatisfied;&&&&&undefined.0&&&&&1&&&N.
hddemo.010&mcm&0&N&If you were to buy another motorcycle, how likely would you be to purchase another Harley-Davidson motorcycle?&Extremely Likely;Very Likely;Somewhat Likely;Somewhat Unlikely;Very Unlikely;&&&&&a&undefined.0&&&&&1&&&N.
hddemo.011&mcm&0&N&If you were to buy another new Harley-Davidson motorcycle, how likely would you be to purchase it from the SAME DEALER where you bought your most recent Harley-Davidson motorcycle? (Assuce all models are available)&Extremely Likely;Very Likely;Somewhat Likely;Somewhat Unlikely;Very Unlikely;&&&&&a&undefined.0&&&&&1&&&N.
hddemo.012&mcm&0&N&If you were to recommend a Harley-Davidson dealership to a friend or relative, how strongly would you recommend the dealership where you purchased your new motorcycle?&Strongly Recommend;Recommend;Neither Recommend nor Discourage;Discourage;Strongly Discourage;&&&&&a&undefined.0&&&&&1&&&Y.PLEASE USE THE SPACE BELOW TO ADD ANY COMMENTS ABOUT HARLEY-DAVIDSON PRODUCTS, SERVICES OR DEALERSHIPS