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tas&rkeith&mfusage3&6.0.0&&&mfusage3&&&bcarico@actscorp.com&N.Y.N.N.Y.N.N
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&State government::Systems Programmer&&&Politics, (mis)perception of cost savings::&Windows or UNIX::&Availability, support personnel cost per user or per transaction, system management and configuration automation::&Hard to draw the line between external and internal transactions. Many transactions are driven by a customer (citizen) who contacts a state employee who performs the transaction. Approx 2.5 million transactions per day on one mainframe. Transaction types include DMV (car registration, drivers license), Welfare (applications, checks), Unemployment (applications, checks). Biggest customer base is DMV, approx 1.5 million drivers in state. ::&Hard to draw the line between external and internal transactions....see answer to previous question.::&?0?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&Unfortunately, no one does any ROI calculation at all. Spending decisions are made on a project-by-project basis, by ill-informed politicians. Mainframe is considered legacy. ::&Availability, support cost per user or per transaction. Sometimes they listen...::&Web-enabling existing DMV and Unemployment applications brought web access to citizens without extensive development. Quick deployment satisfied governors time requirements. ::&Developing programmer tools/utilities that sell for 25% of previous 3rd-party vendors products. ::&Not familiar::&Anti-mainframe bias in state legislature, hard to overcome. Costly application development projects seem to be the primary reason. Of course, the problems were caused by poor project and vendor management, not anything attributable to the mainframe (sigh). ::&?0?xxx?xxx::rkeith@doit.nv.gov&?xxx?xxx?xxx?xxx?4?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&?xxx?xxx?2?xxx?xxx?xxx::&?0?xxx?xxx?xxx?xxx?xxx?xxx?7::politics&?0?1?xxx?xxx?xxx?xxx::&?xxx?xxx?2?xxx?xxx?xxx?6?xxx?xxx?9?xxx?xxx?xxx::&?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?12?13?xxx::&?xxx?xxx?xxx?xxx?4::&?xxx?xxx?xxx?3?xxx::&?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?17?xxx?xxx?xxx?xxx?xxx?xxx::&?xxx?xxx?xxx?xxx?4::&&?xxx?xxx?xxx?3?xxx::&::&?0?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&&&?0?xxx?xxx?xxx?xxx?xxx?6?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&?0?xxx?xxx?xxx?xxx?5?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&&?xxx?xxx?2::
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