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tas&BillRoth0502&mfusage2&6.0.0&&&mfusage2&&&bcarico@actscorp.com&N.Y.N.N.Y.N.N
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&Data communications network and services serving hardware and drug wholesalers and virtually any kind of retail company. We sell multi enterprise collaboration software for servers on Unix and IBM mainframe servers.::Software Architect&&&n/a::&n/a::&Ability to process a large volume of transactions with the response time dictated by our customer SLAs. A number of years ago, we tried to distribute mainframe processing to Sun Unix servers, but could never achieve the same levels
<BR>of transaction response times. All processing was
<BR>moved back to the mainframe.::&130 million / day with a current peak of 143 million. This is processed by one production LPAR.
<BR>Each transaction typically can be a purchase order,
<BR>invoice, credit memo, sales acknowledgement, adjustments to inventory. Each transaction can represent a business to business transaction or individual retail purchase. Another example is that Home Depot is maintaining retail store inventory by routing transactions through our network service. ::&There is no internal support for our company
<BR>being provided by the mainframe. ::&?xxx?xxx?2?xxx?xxx?xxx?xxx?xxx?xxx::Of the 3 mainframes, external processing is split over 2 lpars running on 1 of the 3. The remaining machines are used for software support and development.&Cost of downtime. We derive value in terms of staying in business and customer perception of our stability. If we have a sustained interrupt in service, it directly translates to future loss of customer traffic. Our customers freely use our competitors and can switch networks at a moments notice. Our overhead in terms of software, hardware and people costs are directly related in maintaining 99% availability.::&We stress the reliability and maximum uptime.::&We recently experienced one month of 100% availabilty of our network service and that fact was directly communicated to our customer base. This most likely contributed to our winning a large 2.2 million contract with K-mart for hosted services.::&Hardware and systems software advancements that have resulted increasing reliabilty. ::&not familiar::&Our current network service simply could not be offered on any other platform than the mainfame. We could not stay in business if we could not offer the stability and response times that our customer base has grown accustomed. ::&?0?1?2::bill_roth@stercomm.com
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