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1476 lines
320 KiB
1476 lines
320 KiB
id&qtp&qim&qil&qtx&qca&qia&qrm&qnxt&qprv&qalb&subj&wght&pts&flr&ded&layout&qfixed&qptsbyans&flags
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SSPP.0001&mcs&0&N&When receiving a customer call, what should the printing service specialist do?&Have order blanks and product information easily accessible&Have call screened for purpose before answering;Be prepared to transfer the call to the technical staff;Be ready to ask the customer to call back when salesperson is in;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0002&mcs&0&N&What is the maximum acceptable number of times the phone may ring before the chances of making a sale are drastically reduced?&3&1;2;4;&&&&a&I-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0003&mcs&0&N&Once a call is received and the caller gives a name, which of the following is the most appropriate initial action?&Write the customer's name down&Ask customer to repeat the name;Use the name during conversation;Ask customer purpose of call;&&&&a&I-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0004&mcs&0&N&When it is necessary to transfer a call, which of the following is considered most professional?&Explain why and to whom the caller is being transferred&Ask caller reason for calling;Transfer the call as quickly as possible;Have person to whom the call is being transferred come to the phone;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0005&mcs&0&N&If a caller has been on hold for an extended period of time, which of the following should be done?&Apologize and explain the reason for delay&Have call transferred to someone else;Ask caller to call back;Keep caller on hold until the party they were calling is free;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0006&mcs&0&N&Which of the following is characteristic of an active and sincere listener?&Concentrates on what customer is saying&Plans what to say next;Asks customers to repeat themselves;Interjects comments frequently;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0007&mcs&0&N&If a customer calls to speak to a particular salesperson who is out on a call, which of following is the most appropriate method to take a message?&Determine purpose of call and offer to help&Ask customer to call back later;Refer customer to another salesperson;Advise customer the salesperson is not in;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0008&mcs&0&N&When taking a call for a salesperson who is away from the desk or out of the office, which of the following is the most appropriate response?&The salesperson is not in the office at this moment. May I help you?&The salesperson left early. Do you need something?;The salesperson has not come into the office yet;The salesperson is in the restroom. Do you want to hold?;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0009&mcs&0&N&When a customer calls requesting information about a specific product, the printing service specialist should&provide detailed description of product and explain benefits.&offer to send customer a catalog and company brochure.;take name and refer to sales repre- sentative.;read aloud product description to customer.;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0010&mcs&0&N&When a customer orders letterheads, a good sales technique to pick up an add-on order would be to&suggest purchasing matching envelopes.&take the order as requested and wish customer a nice day.;inform customer that the company carries a full line of computer supplies.;suggest customer use facsimile to avoid hassling with mail.;&&&&a&I-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0011&mcs&0&N&If a customer calls to complain that the company's prices are too high, what is the first step a printing service specialist should take in handling this type of complaint?&Determine if the complaint is a symptom of some other dissatisfaction&Transfer customer to manager to handle the complaint;Explain to customer that the products are not overpriced;Offer to lower the prices in order not to lose the customer's business;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0012&mcs&0&N&If a customer calls and says, Why didn't you tell me there was going to be a price increase?, which of the following would be the best method of responding?&Apologise and explain reasons for price increase&Tell customer that everyone in the industry is raising their prices;Tell customer that the product has been underpriced for the past two years and it was time to increase it;Explain that printing service professionals are not informed of price increases;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0013&mcs&0&N&The most accurate way of taking information from a phone call is to&document details of call.&log name and phone number.;memorize and verbally transmit message.;verify importance of message.;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0014&mcs&0&N&To present a professional image in closing a telephone conversation, a printing service specialist should&end on a positive note by thanking customer.&ask customer their plans for that evening.;conclude call as rapidly as possible.;offer information regarding other products.;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0015&mcs&0&N&A customer sends an e-mail complaining about a discrepancy in shipping. If it will require extensive investigation to solve this problem, which of the following should be the initial action of the printing service specialist?&Call customer after receiving e-mail to inform them that someone will investigate and respond&Wait until customer calls in to request status of search;Wait until all the facts are gathered before communicating with customer;Mail a written acknowledgement to customer explaining the process involved to accurately respond to the situation;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0016&mcs&0&N&In writing a good business letter, what is the FIRST step to ensure the letter is complete?&Outline what should be said&Elaborate on each point in outline;Start letter with a detailed introduction;Stop writing once all the points have been covered;&&&&a&I-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0017&mcs&0&N&To achieve clarity in a business letter, which of the following should be done?&Get straight to the point&Use technical terms;Use one sentence paragraphs;Assume customer will understand industry words and phrases;&&&&a&I-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0018&mcs&0&N&To write a business letter that is concise, which of the following should be done?&Keep sentences short and avoid repetition&Use semicolons to combine several thoughts into one sentence;Write a detailed sentence which conveys entire message;Say the same thing two or three different ways to make sure customer understands message;&&&&a&I-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0019&mcs&0&N&To give readers the feeling that letters are written specifically for them, which of the following should be done?&Use reader's name to emphasize points&Use memorandum format;Use terms like they and the company;Place emphasis on the writer using phrases that include we;&&&&a&I-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0020&mcs&0&N&Which of the following will BEST prevent send- ing a letter containing an error to a customer?&Proofread the letter before sending&Keep sentences short;Avoid repetition and redundancy;Rely on computerized spell checker;&&&&a&I-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0021&mcs&0&N&What is missing from the following business letter?<br><br>Dear Mr. Walters:<br>Our records show we do not have the check design you requested. Perhaps some forms company in your area can design one for you. <br>Sincerely,&Personal touch&Clarity;Conciseness;Complete thoughts;&&&&a&I-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0022&mcs&0&N&Responding to a complaint that criticizes the printing service specialist's company requires&tact, self control, and emotional maturity.&good news to offer.;confidence in taking a firm position.;product knowledge and a sound defense.;&&&&a&II-C.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0023&mcs&0&N&Which of the following is necessary for active one-on-one listening?&Maintain eye contact and an open mind&Avoid full eye contact with customer;Reinforce own point of view;Keep 3 feet away to avoid making customer feel uncomfortable;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0024&mcs&0&N&Which of the following represents the biggest obstacle to active listening?&Emotions&Eye contact;Body language;Background noise;&&&&a&I-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0025&mcs&0&N&To maintain an open mind when communicating with customers, the printing service specialist should&listen carefully.&take accurate notes.;ask customer to speak louder.;summarize and repeat customer points.;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0026&mcs&0&N&To enhance effective note taking, a printing service specialist should&focus on the most important information.&tape the conversation.;ask speaker to summarize briefly in own words.;try to write down everything customer says.;&&&&a&I-B-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0027&mcs&0&N&Which of the following actions by a printing service specialist would help overcome biased thinking?&Listen to the customer's viewpoint without judging&Summarize interpretation of what was said;Disagree with customer and explain reason for dispute;Stand close to customer and make frequent eye contact;&&&&a&I-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0028&mcs&0&N&Instead of making assumptions about what the customer wants, the printing service specialist should&summarize in writing what was said and ask customer to confirm it.&review last purchase order.;take notes to focus on information given.;ask customer to put in writing.;&&&&a&II-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0029&mcs&0&N&Building on the existing relationship with a customer by encouraging purchase of other company products can best be described as an example of&an add-on sale.&a reorder.;a sales transaction.;reactive marketing.;&&&&a&I-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0030&mcs&0&N&Which of the following would be the best approach to pave the way for add-on sales?&Explain benefits of products to customer&Criticize competitor's products;Show pride in company's products;Check customer's payment status;&&&&a&I-C-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0031&mcs&0&N&If a customer decides to take business elsewhere, which of the following would be the best approach to this problem?&Find out reason for change&Thank them for their past business;Tell them they are making a mistake;Suggest other companies to service their needs;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0032&mcs&0&N&Which of the following is most important when questioning a customer?&Keep questions simple&Use logical sequence;Focus on desired benefits;Keep questions nonthreatening;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0033&mcs&0&N&If a customer calls and is irate, the printing service specialist should&allow customer to vent anger.&tell customer to hold on.;refer customer to manager.;apologize and tell customer only so much can be done.;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0034&mcs&0&N&With regard to shipping products, F.O.B. refers to the&transfer of ownership of goods.&liability of carrier during transit.;party responsible for freight charges.;party responsible for delivery of goods.;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0035&mcs&0&N&If shipping terms are F.O.B. plant, who is the legal owner of goods after they have been shipped by manufacturer?&Recipient&Truck line;Insurer;Manufacturer;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0036&mcs&0&N&A customer has requested a delivery date of October 1. If on October 4 the product has not been delivered, the first step should be to&check if and when it was shipped.&call the freight line and have it traced.;ask production manager job status.;confirm status after receiving shipping documents.;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0037&mcs&0&N&Four-part carbonless forms should NOT be coated on the&front of part 1 and back of part 4&front of part 4 and back of part 1;front of parts 2, 3, and 4;back of parts 1, 2, and 3;&&&&a&VI-F-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0038&mcs&0&N&A bill of lading can best be described as&a contract defining ownership of goods.&a state mandated shipping document.;an invoice to the freight line.;a freight invoice to recipient of goods.;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0039&mcs&0&N&Which of the following is an example of a stock forms paper?&Greenbar computer paper&Invoice;Bill of lading;Purchase order;&&&&a&VI-F-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0040&mcs&0&N&A ream of copy paper should have how many sheets in it?&500&100;250;1000;&&&&a&IV-A-6-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0041&mcs&0&N&Which of the following is being described when a printing service specialist asks for feedback on a presentation and then requests a prospect's business?&The call to action&The claim;The solution;The need gap;&&&&a&I-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0042&mcs&0&N&To determine problems with a customer's previous supplier, which of the following should be asked?&What were your reasons for switching suppliers?&What kind of quality do you need?;What was the name of your previous supplier?;What do you know about this company's services?;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0043&mcs&0&N&High or low tonal quality of the voice is the&pitch.&volume.;rhythm.;enunciation.;&&&&a&I-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0044&mcs&0&N&To appear confident when speaking, a printing service specialist should&project voice in full, strong manner.&speak low-keyed.;speak slowly with a loud voice.;increase pitch and rhythm.;&&&&a&I-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0045&mcs&0&N&Enthusiasm in a speaker's voice can be best conveyed by&increasing pitch and rhythm when appropriate.&speaking clearly and distinctly.;projecting voice in a full, strong manner.;using short, concise sentences.;&&&&a&I-C-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0046&mcs&0&N&To stress important information when speaking to a customer, a printing service specialist should&repeat in summarized form.&ask customer for agreement.;raise voice to end each statement.;project voice in a full strong manner.;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0047&mcs&0&N&Which of the following body language characteristics would represent an enthusiastic attitude?&Lively facial expression&Direct eye contact;Erect body stance;Slightly tilted head;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0048&mcs&0&N&Which of the following is likely to indicate a defensive attitude?&Minimal eye contact&Tapping fingers;One hand on cheek;Hands open, arms extended;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0049&mcs&0&N&Which of the following communication techniques can best be used to promote customer feedback?&Pauses&Humor;Gestures;Eye contact;&&&&a&I-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0050&mcs&0&N&Active listening includes&concentrating on what is being said.&using hand gestures.;interjecting questions and comments.;introducing new subject matter.;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0051&mcs&0&N&In standard size magazine printing, if the first fold takes place in the former folder, how will the web be folded?&In half in direction of web travel&Into a quarter fold product;In half and then slits the web;Against the grain across the web width;&&&&a&VI-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0052&mcs&0&N&A tabloid newspaper usually has which of the following physical dimensions in inches?&10 x 15&6 x 9;8 x 5 1/4;8 x 10 1/2;&&&&a&VI-P.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0053&mcs&0&N&In magazine production, what are the three basic web press folds?&Former, chopper, and jaw&Former, in-line, and rotary;Double gate, quarter fold, and former;Accordion, double parallel, and double gate;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0054&mcs&0&N&The highlight area in a photograph can best be described as&the lightest discernible detail area.&any area that has 30% dots or less.;the area of greatest visual importance.;the area of greatest light absorption.;&&&&a&IV-A-2-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0055&mcs&0&N&A 15% dot gain in web printing on lightweight coated groundwood paper would mean that a 20% mechanical dot will print as&23% dot size.&5% dot size.;18% dot size.;35% dot size.;&&&&a&IV-B-1-b-1 and 3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0056&mcs&0&N&Letterpress printing is characterized by&the impression or punch of the paper.&smooth edges on printed images.;a serrated edge on the printed images.;a wavy edge around each element.;&&&&a&IV-B-5-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0057&mcs&0&N&Offset printing is characterized by&smooth edges on the printed images.&the impression or punch on the paper.;a serrated edge on the printed images.;a heavy edge or ring around each letter.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0058&mcs&0&N&The undesirable pattern caused by incorrect screen angles seen in multicolor screened images can best be described as&moire.&ghost.;pantograph.;basketweave.;&&&&a&IV-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0059&mcs&0&N&Black ink is used in four-color process printing to&improve depth and detail.&maximize opacity.;create highlights.;minimize ink trapping problems.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0060&mcs&0&N&Gravure printing is characterized by&a serrated edge on the printed images.&smooth edges on the printed images.;the impression or punch on the paper.;a heavy edge or ring around each letter.;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0061&mcs&0&N&In offset lithography, the image is transferred to the paper from the&blanket cylinder.&printing plate.;platen assembly.;impression cylinder.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0062&mcs&0&N&In offset lithography, the image transferred is from what type of surface?&Planographic&Relief;Recessed;Variable;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0063&mcs&0&N&Ink jet is what type of printing?&Non-impact&Porous;Recessed;Planographic;&&&&a&IV-B-6-b-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0064&mcs&0&N&Xerography is what type of printing?&Non-impact&Porous;Recessed;Planographic;&&&&a&IV-B-6-b-1-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0065&mcs&0&N&Which of the following characteristics of paper stocks is the primary consideration when categorizing them into grades?&Brightness&Opacity;Whiteness;Smoothness;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0066&mcs&0&N&Dot gain is most often caused by&the spreading of ink on paper.&overinking.;poor negative to plate contact.;refracted light affecting photographic processes.;&&&&a&IV-A-10.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0067&mcs&0&N&When slurring or doubling of dots occurs on press, which of the following will most likely result?&Heavy dull colors&Bright colors;Ghosted images;High-contrast halftones;&&&&a&IV-A-10.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0068&mcs&0&N&Why is a standard lap or lip required on signatures to be saddle stitched?&To open the signatures&To facilitate trimming of signatures;To aid in removal of trim and fold marks;To allow adequate space for wire stitching;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0069&mcs&0&N&In color process printing, a moire can best be described as&an undesirable pattern caused by wrong screen angles in overprinting colors.&a blurred effect caused by bad contacting.;a mottled effect produced by poor ink to water balance.;an unwanted image repetition caused by poor inking.;&&&&a&IV-A-10.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0070&mcs&0&N&Which of the following best characterizes a lithographic process?&The flat image attracts ink&Imaging jets expel ink;The raised image collects ink;The recessed image retains ink;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0071&mcs&0&N&In color process printing, registration can best be described as&correct fit of one element or color to another.&alignment of type to the right or left.;slight overlapping of images where they abut each other.;correct pagination after the printed sheet is folded.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0072&mcs&0&N&If a plant's terms of sale are 2/10, net 30, the customer should pay in&10 days with a 2% prompt pay discount.&10 days with 2% added to total invoice amount.;30 days with 2% added to total invoice amount.;30 days with a 2% prompt pay discount.;&&&&a&III-D-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0073&mcs&0&N&A customer's job is sent to an outside vendor for binding at a greater cost than what had been quoted. The value added generated by the customer's job will be&decreased due to reduced profit margin.&unaffected by cost.;increased due to higher labor cost.;recovered as freight charges.;&&&&a&III-D-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0074&mcs&0&N&When shipping terms are F.O.B. plant, legal title to the goods passes to the customer when&goods are loaded on truck.&customer pays the freight bill.;goods arrive at customer's location.;goods are packed for shipment.;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0075&mcs&0&N&If a customer does not want to pay applicable sales tax because goods will be resold, the customer should&provide a valid sales tax exemption certificate.&deduct sales tax from invoice.;not be charged a sales tax.;request printing service specialist to file appropriate forms.;&&&&a&III-D-11.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0076&mcs&0&N&Back-trimming is used to square the sheet in which of the following types of imposition?&Work and tumble&Sheetwise;Work and turn;Sheetwise-backup;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0077&mcs&0&N&Which of the following layouts requires two gripper edges on a press sheet?&Work and tumble&Sheetwise;Work and turn;One side only;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0078&mcs&0&N&The closest offset equivalent to 20# bond would be&50#.&60#.;70#.;80#.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0079&mcs&0&N&Unless contracted otherwise, printing trade customs allow printers to produce and bill for&10% overruns and underruns.&no overruns and no underruns.;5% overruns and underruns only.;10% overruns only.;&&&&a&III-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0080&mcs&0&N&What is the basic size for paper used in magazine production?&Book (25 x 38 / 500)&Writing (17 x 22/ 500);Index (25 1/2 x 30 1/2/ 500);Newsprint (24 x 36/ 500);&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0081&mcs&0&N&With age, groundwood content papers will most likely&become discolored.&remain stable.;become brighter.;become less opaque.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0082&mcs&0&N&A fundamental feature of a free sheet is that it&has no groundwood.&exhibits low brightness.;is highly calendered.;remains stable with age.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0083&mcs&0&N&Brightness of paper refers to&light absorption and reflection.&grain direction.;amount of opaque ink on sheet.;consistency of its finish.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0084&mcs&0&N&Opacity is most important in determining&show-through of print.&basis weight.;shade of paper.;reflection of pages.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0085&mcs&0&N&Caliper is most important in determining&paper thickness.&page count.;shipping weight.;paper basis weight.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0086&mcs&0&N&Gloss coated paper will produce a printed image that&is sharp and clean.&is fluorescent.;is heavy weight.;has dull halftones.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0087&mcs&0&N&Mill coated paper is available in which of the following finishes?&Matte&Laid;Antique;Vellum;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0088&mcs&0&N&Which of the following best determines paper grade classification?&Brightness&Gloss;Caliper;Basis weight;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0089&mcs&0&N&Groundwood papers are commonly used because of their&low cost.&gloss finish.;print quality.;high brightness.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0090&mcs&0&N&Recycled papers designated 50/10 can best be characterized as containing&40% pre-consumer and 10% post-consumer materials.&all recycled materials.;50% pre-consumer and 10% post-consumer materials.;60% recycled material.;&&&&a&III-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0091&mcs&0&N&Post-consumer fiber is derived from which of the following types of materials?&Printed materials collected at recycling centers&Mill broke;Printed scrap from printers;Printed materials that cannot be deinked;&&&&a&III-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0092&mcs&0&N&A U.S. Postal Service designation of second class means that postage is determined by&the ratio of advertisements to editorial pages and the postal zones.&flat rate per ounce.;number of pieces per carrier route.;percentage of advertisements to total weight.;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0093&mcs&0&N&Mill paper rolls should be stored on&end.&side.;boxes.;metal racks.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0094&mcs&0&N&Which of the following creates an overall printed background pattern commonly used on checks and stock certificates?&Pantograph&Moire;Phantom;Duotone;&&&&a&IV-A-2-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0095&mcs&0&N&Which of the following labels is the LEAST expensive?&Ungummed paper label&Cohesive label;Heat seal label;Pressure-sensitive label;&&&&a&VI-D-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0096&mcs&0&N&Which of the following is used to seal most envelopes?&Remoistenable glue&Metal clasp;Latex self-seal;Pressure-sensitive adhesive;&&&&a&VI-H-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0097&mcs&0&N&The unwanted faint appearance of a printed image in areas not intended to receive ink can best be described as&ghosting.&mottle.;hickeys.;fuzziness.;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0098&mcs&0&N&Which of the following does NOT require moistening and is applied in two strips to seal an envelope?&Latex self-seal&Ungummed;Remoistenable glue;Pressure-sensitive adhesive;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0099&mcs&0&N&What is the most common left and right margin size for a continuous form?&1/2&3/8;5/8;3/4;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0100&mcs&0&N&Which of the following results if a die is used to create a raised image without printing?&Blind embossing&Engraving;Thermography;Foil stamping;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0101&mcs&0&N&A magnetic ink layout chart should always be attached to a new order for&checks.&invoices.;bills of lading.;purchase orders.;&&&&a&VI-L.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0102&mcs&0&N&Which of the following are the most commonly used papers for stock envelopes?&20# and 24# wove&14# and 18# spun olefin;20# and 24# laid;60# and 70# enamel;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0103&mcs&0&N&What is the most common size business envelope?&No. 10&No. 6 3/4;No. 8;No. 12;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0104&mcs&0&N&The most common finish for enamel stock is&gloss.&laid.;dull.;matte.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0105&mcs&0&N&What is the printing process that uses chemically treated plates to attract ink and repel water?&Lithography&Gravure;Letterpress;Dry offset;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0106&mcs&0&N&Paper folds best when it is folded¶llel to the grain.&grain short.;against the grain.;diagonal to the grain.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0107&mcs&0&N&A tipping machine is used to&glue one product to another.&saddle bind sheets.;side stitch signatures.;perfect bind magazines.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0108&mcs&0&N&Which of the following is most likely to cause curl in a shrink-wrapped product?&Excessive heat&Chipboards;Underheating;Too little tension;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0109&mcs&0&N&When filing, under what letter should The 1st State Bank of St. Roberts be filed?&F&B;S;T;&&&&a&II-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0110&mcs&0&N&Which of the following is most characteristic of foil stamping?&Creates a distinct graphic effect&Is easily photocopied;Can be applied by most printing presses;Is ideal for use in laser printers;&&&&a&IV-A-3-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0111&mcs&0&N&Which of the following produces a raised image without a die?&Thermography&Embossing;Lithography;Foil stamping;&&&&a&IV-B-6-b-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0112&mcs&0&N&What is the most commonly required lock up or gripper for printing?&3/8 - 1/2&1/8 - 1/4;5/8 - 7/8;3/4 - 1;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0113&mcs&0&N&A unit set form should be designed to take lock up or press gap space out of which direction?&Perpendicular to the stub&Parallel to the stub;Diagonal to the stub;The direction does not matter;&&&&a&VI-F-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0114&mcs&0&N&Which of the following types of printing can be used with the widest variety of substrates?&Screen&Gravure;Letterpress;Lithography;&&&&a&IV-B-4-b-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0115&mcs&0&N&On most offset presses, for a three-color job, lock up or gripper is required for&three colors.&none of the colors.;one color only.;two colors only.;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0116&mcs&0&N&In the screen printing process, a stencil is used to&block the ink from passing through to the nonimage areas.&force the ink through the open areas to form the image.;form halftones for four-color process reproduction.;make a metal plate which is attached to a cylinder on the press.;&&&&a&IV-B-4-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0117&mcs&0&N&Crimping is used on business forms to&provide a temporary fastening.&assist in refolding.;improve press registration.;enhance long-term storage.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0118&mcs&0&N&If a customer phones in an order for a 2 month supply of an on-going product 3 times in a quarter, which of the following would be the best response by a printing service specialist?&Suggest a higher quantity&Increase the quantity;Place the order as given;Make note in customer's file;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0119&mcs&0&N&Product tags printed on over 20 pt paperboard are usually produced by what type of press?&Letterpress&Gravure;Lithographic;Flexographic;&&&&a&VI-M-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0120&mcs&0&N&Which of the following safety features is used to discourage duplication on color copiers?&Void pantograph&Red ink;MICR ink;Safety paper;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0121&mcs&0&N&Which of the following is used to create a rainbow patterned background?&Prismatic printing&Basket weave;Artificial watermark;Step and repeat pantograph;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0122&mcs&0&N&Twenty-four pound stock is the recommended MINIMUM for printing which of the following?&Checks&Manufacturer's coupons;Lottery tickets;Business reply cards;&&&&a&VI-L.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0123&mcs&0&N&What is the main purpose of having MICR numbering on checks?&To enable electronic processing&To provide security;To record account numbers;To control spoiled checks;&&&&a&VI-L.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0124&mcs&0&N&If a coworker confides having been sexually harassed at work, which of the following would be the most appropriate action?&Encourage following company policy&Confront the harasser;Notify law enforcement authorities;Ask coworker for advice;&&&&a&III-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0125&mcs&0&N&If a printing service specialist is offended by a coworker's sexually explicit wall calendar, which of the following would be the best action?&Report concern to management&Ignore the calendar;Take down the calendar;Ask coworker to remove calendar;&&&&a&III-B-10.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0126&mcs&0&N&Which of the following best describes the process of producing a raised image?&Embossing&Debossing;Foil stamping;Screen printing;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0127&mcs&0&N&What type of security feature is represented by a message that reads This document has a colored background and microprinting?&Warning band&Custom endorsement;High resolution border;Void in safety paper;&&&&a&VI-R.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0128&mcs&0&N&Which of the following is a graphic effect that uses identical multiple images as a background for security purposes?&Step and repeat pantograph&Phantom;Foil stamping;Graduated screens;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0129&mcs&0&N&The Equal Employment Opportunity Act was designed to protect&employees.&employers.;customers.;shareholders.;&&&&a&III-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0130&mcs&0&N&Which of the following is a printed graphic effect that appears as a fine rule until magnified and is not legible when photocopied?&Microprinting&Phantom;Warning band;Prismatic printing;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0131&mcs&0&N&What function in a company is responsible for issuing checks to vendors?&Accounts payable&Payroll;Purchasing;Accounts receivable;&&&&a&III-D-12.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0132&mcs&0&N&What function in a company is responsible for monitoring aged accounts?&Accounts receivable&Payroll;Billing;Accounts payable;&&&&a&III-D-12.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0133&mcs&0&N&To properly enter a new check order, the printing service specialist should have&a bank specification sheet and starting number.&Federal Reserve approval stamp.;position of MICR line and ending number.;a sample of stock and starting number.;&&&&a&VI-L.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0134&mcs&0&N&Which of the following best describes a multiple-part form that is bound together with a detachable glued stub?&Unit set&Continuous form;Continuous mailer;Cut sheet mailer;&&&&a&VI-F-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0135&mcs&0&N&Which of the following inks is magnetized so that images can be read electronically?&MICR ink&OCR ink;Process ink;Offset ink;&&&&a&VI-L.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0136&mcs&0&N&Which of the following may result from printing on baggy rolls of paper?&Wrinkles and web breaks&Cuts in the rolls;Dust and excess moisture;Loose cores and excessive tension;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0137&mcs&0&N&If a customer asks a technical question and the printing service specialist does not know the answer, what is the best approach?&Admit to not knowing, then find the answer, and inform the customer&Answer as best as possible, then go find out if the answer given was correct;Transfer the customer directly to the person best qualified to provide the answer;Admit to not knowing the answer and let the customer find out the answer;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0138&mcs&0&N&In forms production, a collator is used to&interleave paper and carbon.&create pinfeed holes.;strip carbon from paper.;affix sheets of carbon to web.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0139&mcs&0&N&If a customer is requesting an exception to an established plant procedure, which of the following should the printing service specialist do?&Explain company policy and offer to take the request to the proper person&Agree to grant concession and then tell affected parties;Agree to customer's request;Quote company policy and ask customer to follow the established procedure;&&&&a&III-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0140&mcs&0&N&Which of the following would be needed first if a customer says an order was received short?&Purchase order and shipping documents&Job ticket and invoice copy;Job ticket and quotation;Pick list and proof of delivery;&&&&a&III-B-6.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0141&mcs&0&N&Which of the following processes are typically performed on a forms collator?&Crimping, numbering, and gluing&Embossing, stapling, and stitching;Bursting, slitting, and punching;Carbonizing, coating, and encoding;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0142&mcs&0&N&Reader response numbers in ads in trade magazines are important to the publisher because they&determine reader response to ad.&signify an advertiser rank.;tell the printer a reader service card is needed.;track frequency of the ad appearance.;&&&&a&VI-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0143&mcs&0&N&Which of the following colors are included in four-color process?&Black, cyan, magenta, and yellow&Black, blue, red, and yellow;Black, red, green, and yellow;Black, plus any three spot colors;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0144&mcs&0&N&When a customer is hostile or angry, in addi- tion to listening, which of the following is the best approach by the printing service specialist?&Empathize with customer and seek resolution of problem&Acknowledge the customer's statements and state company's position on the matter;Tell the customer that it is right to feel that way and offer some concession;Explain that the customer cannot be helped now and refer to appropriate salesperson;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0145&mcs&0&N&Which of the following is the best way to present bad news to a customer?&Explain problem and offer possible solutions&Tell customer how problem could have been avoided;Break the news as quickly and directly as possible and then wait for a reaction;Send a fax alert to the customer;&&&&a&I-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0146&mcs&0&N&Which of the following describes the rippled effect on paper caused by heavy fragrance application?&Waffling&Bending;Tracking;Corrugating;&&&&a&V-D-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0147&mcs&0&N&What is the most important aspect of dealing with a customer?&Giving customer a sense of confidence in company&Keeping salesperson informed;Meeting production schedules;Getting to know customer personally;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0148&mcs&0&N&Waterless printing is being used to eliminate traditional offset fountain solutions because it&minimizes environmental damage.&costs much less.;uses digitally created plates.;allows for ink jet printing.;&&&&a&III-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0149&mcs&0&N&What component of recycled paper is identified separately?&Post-consumer material&Colored material;Biodegradable fiber;Mill broke paper;&&&&a&III-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0150&mcs&0&N&When on the telephone, a printing service specialist should strive to&make the best use of time by doing other tasks while on the phone.&speak crisply and succinctly.;talk with minimum voice inflections.;smile so friendliness and helpfulness come across in voice.;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0151&mcs&0&N&Why would a customer specifically request use of a soy ink?&To project an environmental concern&To eliminate ink odor;To print bigger dots;To provide water repellency;&&&&a&V-A-1-b-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0152&mcs&0&N&In desktop publishing, which of the following is the most flexible and reliable picture file format method for displaying and printing digitized or computer created images?&TIFF&EPS;PICT;SCSI;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0153&mcs&0&N&Which of the following are the basic com- ponents of the printing unit of the gravure press?&Engraved cylinder, ink fountain, doctor blade, impression roller, and dryer&Turn bars, compensator, idlers, and stitcher;Dryer, drive motor, clamp, angle bar, and reel;Tension control, draw nips, draw roller, reel, and trimmer;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0154&mcs&0&N&Which of the following best describes rotary slitters?&Knives which cut a web into ribbons&Knives used to strip the moisture wrapper from a roll of paper;Knives used to cut folded signatures into individual sheets;Knives used to strip waste from the rolls;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0155&mcs&0&N&The greatest cost of recycling paper is attributable to which of the following processes?&Deinking&Pulping;Shipping;Shredding;&&&&a&III-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0156&mcs&0&N&Which of the following is a device used to output a digitized graphic or composition at high resolution onto photographic paper or film?&Imagesetter&Scanner;Processor;Laser printer;&&&&a&IV-A-2-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0157&mcs&0&N&What is the accepted standard for electronic prepress page description language?&PostScript&DOS;Quark;Windows;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0158&mcs&0&N&Which of the following best describes gravure printing process?&The image is cut or etched below the plate surface&The image and non-image areas of the plate are on the same plane;The image is created with electronically charged dots;The image area of the plate is the non-printing area;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0159&mcs&0&N&Why is the advertising to editorial ratio important for a publication to be sent by periodical mail rate?&To establish postal rate&To measure readership;To determine color layout;To estimate advertising costs;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0160&mcs&0&N&Which of the following mail sorts yields the highest discount on postage?&Carrier route&Pallet mail;5/3 presort;Unique city;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0161&mcs&0&N&If a change to original job specifications is received, the printing service specialist should first&determine status of job.&reschedule ship date.;have the job requoted.;follow-up in person with affected parties.;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0162&mcs&0&N&Which of the following are three major gravure products?&Wallpaper, newspaper inserts, and linoleum&Flyers, brochures, and playing cards;Decals, annual reports, and chart paper;T-shirts, linens, and license plates;&&&&a&VI-J.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0163&mcs&0&N&Which of the following are primarily produced as gravure products?&Folding cartons and wrapping paper&Labels and decals;Menus and billboards;Tags and lottery tickets;&&&&a&VI-J-3 and 4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0164&mcs&0&N&Rub resistance in ink is created by adding&wax.&water.;alcohol.;silicone.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0165&mcs&0&N&On a heatset web press the printed paper is run through a dryer and then brought to room temperature by running through&chill rolls.&an infeed.;print towers.;conveyor belts.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0166&mcs&0&N&As a web of paper emerges from a dryer on a heatset web, what is the next stage?&Chill rolls&Folder;Sheeter;Print tower;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0167&mcs&0&N&Active listening involves which of the following?&Repeating back what customer has said to ensure accuracy&Putting oneself in customer's position;Listening while writing notes on the conversation;Anticipating customer's thoughts and finishing customer's sentences;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0168&mcs&0&N&Which of the following must be considered when designing a form to be printed on a web offset press?&Cylinder gap&Ink flow;Web tension;Bearer pressure;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0169&mcs&0&N&The K in CMYK is used to designate&black ink.&color key.;knife cuts.;type of viewing light.;&&&&a&V-A-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0170&mcs&0&N&Negotiating with a customer can best be described as&working to meet the needs of both company and customer.&maintaining the company's interest.;yielding to a customer's requests.;going out of the way to meet the customer's wants.;&&&&a&I-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0171&mcs&0&N&Which of the following is the nonprint area in a blanket cylinder on a web press?&Gap&Infeed;Cutoff;Bearer;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0172&mcs&0&N&The cutoff on a web press can best be described as the&maximum length of the printed sheet.&square inch area of the printed sheet.;maximum width of the printed sheet.;size of the sheet less the gap.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0173&mcs&0&N&In offset printing, a signature can best be described as&a printed, folded, press form in four-page multiples.&a customer's written approval on a proof.;a complete press form pulled as a proof.;an original image stripped into a flat.;&&&&a&IV-B-1-b-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0174&mcs&0&N&Magazines are trimmed on all four sides to produce&tear sheets.&office copies.;binding dummies.;perfect bound copies.;&&&&a&VI-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0175&mcs&0&N&If an irate customer calls and begins to scream profanity, which of the following is most appropriate for the printing service specialist to do?&State that the call will be transferred to a manager&Switch call back to operator;Terminate the call immediately;Put customer on hold to gain self control;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0176&mcs&0&N&Which of the following best describes scumming?&A film of ink on the nonprinting areas&Paper dust deposited on the printed sheet;Surfacing of the excess clay content of the paper;An unwanted image on reverse side of paper;&&&&a&IV-B-1-b-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0177&mcs&0&N&Which of the following is most appropriate to increase the legibility of yellow ink on white coated paper?&Underprint with tint of magenta&Reverse the copy;Coat paper with varnish;Use highly calendered paper;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0178&mcs&0&N&In the gravure process, images can be created on the surface of the printing cylinder by&electronic engraving.&image embossing.;digital film processing.;emulsion developing.;&&&&a&IV-B-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0179&mcs&0&N&In book makeup, a gutter serves as the&inner margins of two facing pages.&cutoff edge of an insert.;margin for trim waste.;guide for binding edge.;&&&&a&VI-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0180&mcs&0&N&In prepress, a mask is used primarily to&block out images.&opaque defects.;duplicate film.;protect film emulsion.;&&&&a&IV-A-2-e.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0181&mcs&0&N&Which of the following types of ink is used for environmental reasons?&Agra&Oil;Rubber;Ultraviolet;&&&&a&V-A-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0182&mcs&0&N&In a rotary offset web press, the primary function of the impression roller is to&obtain proper ink transfer.&propel web through press.;hold the web in the printing units.;transfer ink from the plate.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0183&mcs&0&N&Ink viscosity should be controlled to&ensure print uniformity.&eliminate impurities.;aid rapid drying.;maintain ink temperature.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0184&mcs&0&N&Which of the following proofs is most appropriate for a single color job?&Blueline&Overlay;Laminate;Progressive;&&&&a&V-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0185&mcs&0&N&A turn bar is most commonly used to&change orientation of a web or ribbon.®ulate web tension.;run folded signatures into a second folder.;alter direction of printing cylinder.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0186&mcs&0&N&If a customer calls and is upset because there are quality problems with one of the products, the printing service specialist should&listen and then ensure follow-up.&listen and then inform customer of company policy.;listen while doing other work to maintain productivity.;put customer on hold until the problem can be solved.;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0187&mcs&0&N&The offset gravure system is mainly used to print materials with&irregular surfaces.&newsprint.;recycled stock.;coated finishes.;&&&&a&VI-J-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0188&mcs&0&N&If a customer is concerned that a shipment will not arrive on schedule, the best action to take would be to&verify shipping date and follow up with customer.&alert scheduling department.;notify sales representative to follow up.;call customer on scheduled date and check if shipment arrived.;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0189&mcs&0&N&Papers are coated to improve&smoothness, receptivity, and holdout.&aging and wet strength.;foldability and mold resistance.;register, crack, and heat resistance.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0190&mcs&0&N&Lightweight 33 pound book papers are most commonly used in&gravure.&screen.;flexography.;thermography.;&&&&a&IV-B-2-b-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0191&mcs&0&N&An imposition can best be characterized as&an arrangement of the pages so they fall in numerical sequence.&a press running sequence.;method of proofing final color on a press.;the placement position for a register mark on the printing plate.;&&&&a&IV-A-2-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0192&mcs&0&N&Which of the following best describes a jogger?&A device used to align the edges of a stack of paper&A method of assembling negatives;A panel that vibrates the web to keep it free of wrinkles;A guide used for web alignment;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0193&mcs&0&N&When a customer wants to match a PMS color ink using four-color process, which of the follow- ing should be used?&Color with a high percent of black&Opaque ink colors;An 85-line screen;Color with a high percent of white;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0194&mcs&0&N&If a printing service specialist receives a $50 bill as a holiday gift from a customer, which of the following would be the most appropriate action to take?&Return to customer with a thank-you note&Thank customer and spend on personal item;Use to provide refreshments for coworkers;Send thank-you note and use for an office accessory;&&&&a&III-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0195&mcs&0&N&What type of ink is printed on checks to enable banks to allow numerical sorting?&Magnetic&Agra;Ultraviolet;Rubber-based;&&&&a&VI-L-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0196&mcs&0&N&A drawdown can best be described as a&film of ink deposited on paper.&drastic reduction of press speed.;comparison of printing across the web.;off-line job proofing process.;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0197&mcs&0&N&Which of the following best describes the purpose of a doctor blade on a gravure press?&Scrapes off the excess ink&Cleans the impression rollers;Cuts the web at the reel;Maintains register during the press run;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0198&mcs&0&N&Which of the following best describes a printing defect that appears as a solid area surrounded by a halo?&Hickey&Moire;Piling;Picking;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0199&mcs&0&N&Dots per inch (DPI) is a measurement of&resolution.&hue.;brightness.;magnification.;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0200&mcs&0&N&A bleed page can best be described as&a printed image beyond the finished size.&an inadequately dried sheet.;the running together of printed text.;a large solid block with reverse type.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0201&mcs&0&N&Ink trapping can best be described as the&ability of an ink film to accept a subsequent ink film.&process of removing excess ink from a gravure cylinder.;recapture of ink in the fountain.;controlling of the ink registration system.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0202&mcs&0&N&Densitometry can best be described as the measurement of&transmitted or reflected light.&opacity.;thickness of paper.;ink and water balance.;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0203&mcs&0&N&Which of the following best describes under-color removal (UCR)?&The minimizing of the yellow, magenta, and cyan ink in shadow areas of a process color separation&The process of removing color from the highlight range of a process printed image;A method of deleting an image from a plate;Compensating for dark paper colors by using etched plates;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0204&mcs&0&N&In a halftone, a highlight can best be described as&the area of smallest dot formation.&a flaw.;the focal point of the image.;the area with the greatest concentration of dots.;&&&&a&IV-A-2-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0205&mcs&0&N&What is the primary purpose of the Occupational Safety and Health Administration (OSHA)?&To protect employees in the workplace&To monitor interstate commerce;To regulate disposal of hazardous waste;To ensure rights of physically challenged individuals;&&&&a&III-A-3-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0206&mcs&0&N&Where would content information and use precautions for a fountain solution be indicated?&Material Safety Data Sheet&OSHA Handbook;Company handbook;Press specification manual;&&&&a&III-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0207&mcs&0&N&Which of the following gives ink its color?&Pigments&Toners;Additives;Extenders;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0208&mcs&0&N&Wax is used in ink to improve&rub and scuff resistance.&adhesion and shine.;flexibility and durability.;dispersion of pigment.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0209&mcs&0&N&Chemical ghosting is most often caused by&vapors trapped during oxidation.&piling on the blanket.;improper ink roller settings.;ink-starvation on the substrate.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0210&mcs&0&N&To assure good wet trap of inks during the lithographic printing process, the most important factors to control are the&ink tack and ink film thickness.&viscosity and ink density.;emulsification and acidity.;ink tack and fountain solution pH.;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0211&mcs&0&N&In a continuous form, a crimp is used to&fasten parts temporarily.&prefold forms.;eliminate need for glue.;fasten parts permanently.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0212&mcs&0&N&Good form design dictates that a ballot box should be placed&in front of each choice to be checked.&after each choice to be checked.;above each choice to be checked.;underneath each choice to be checked.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0213&mcs&0&N&Mechanical ghosting is most often caused by&ink starvation due to design and layout.&piling on the blanket.;improper ink roller settings.;vapors trapped during oxidation.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0214&mcs&0&N&Which of the following printing processes produces the finest detail?&Engraving&Offset;Screen;Flexography;&&&&a&IV-A-10.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0215&mcs&0&N&When a customer's end use is on a laser printer, which of the following inks should be specified?&Heat resistant&OCR;Agra;Ultraviolet;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0216&mcs&0&N&Which of the following is a cost-effective alternative to shipping labels?&Stencils&Tags;Packing slips;Preprinted cartons;&&&&a&IV-A-6-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0217&mcs&0&N&If a printing service specialist has ten backlogged orders, which of the following is the most appropriate action?&Establish priority based on customer need&Do easiest ones first;Process by date received;Start with the order on top and work down the stack;&&&&a&II-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0218&mcs&0&N&When proofreading, the symbol stands for&delete space and close up.&let it stand.;spell out.;reverse letters.;&&&&a&I-B-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0219&mcs&0&N&A halftone printed in two ink colors can best be characterized as&a duotone.&a screen.;an overprint.;process color.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0220&mcs&0&N&Which of the following is the best way to ensure an envelope meets postal standards?&Obtain postal service approval&Show envelope to mail carrier;Call post office for instructions;Preprint postal indicia;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0221&mcs&0&N&If a customer calls and changes the copy on a yet-to-be printed order, the printing service specialist should&document change in writing and show new proof to customer for approval.&call the customer back when copy change has been made.;have copy changed and assume the customer knows everything is under control.;fax to customer what is understood for change and send to production.;&&&&a&I-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0222&mcs&0&N&What is the most common method of printing tags made of over 20 pt paperboard?&Letterpress&Screen;Offset;Flexography;&&&&a&VI-M.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0223&mcs&0&N&Thermal transfer printing differs from laser printing in that thermal transfer requires&a ribbon to produce an image.&heat to produce an image.;impact to produce an image.;pressure to produce an image.;&&&&a&IV-B-6-b-1-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0224&mcs&0&N&The main advantage of duplexing on laser printers is that it&reduces the amount of paper used.&allows head to tail printing.;improves the quality of backprint.;reduces the number of impressions.;&&&&a&IV-B-6-b-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0225&mcs&0&N&Which of the following is the primary drawback to electron beam (ion deposition) printing compared to laser printing?&Paper appearance after printing&Slow speed;Use of magnetic toner;Longer paper path;&&&&a&IV-B-6-b-1-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0226&mcs&0&N&If a customer has an 8-page saddle stitched booklet and wants to add additional pages, what is the minimum number of additional pages that can cost-effectively be added?&4&2;6;8;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0227&mcs&0&N&Which of the following is a planning consideration when printing on a web perfecting press?&Gap space must be in the same position for face and backprint&Paper feed should be roll to roll;Backprinting is not possible;Print on the back is possible using special attached turn bars;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0228&mcs&0&N&Which of the following best describes a major advantage of engraving compared to other printing processes?&Fineness of detail is possible&Dot size can be varied;Good coverage for large solid areas;Process color can be done with one die;&&&&a&IV-B-5-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0229&mcs&0&N&Which of the following is the intermediate sheet in a three-part chemical carbonless form?&Coated front and back&Coated back only;Coated front only;Self-contained carbonless sheet;&&&&a&V-B-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0230&mcs&0&N&To avoid cracks on a folded edge, it is necessary to&fold parallel to the grain.&coat the sheet.;fold perpendicular to grain.;print a solid along the fold.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0231&mcs&0&N&Loose paper fibers transferred to the printed image is an example of&picking.&piling.;scumming.;backtrapping.;&&&&a&IV-A-10.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0232&mcs&0&N&A typeface whose characters have short, fine lines at the end of main strokes can be characterized as&serif.&sans serif.;italicized.;condensed.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0233&mcs&0&N&Which of the following adjusts the spacing between adjacent letters?&Kerning&Leading;Justifying;Condensing;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0234&mcs&0&N&When comparing offset papers, the main advantage of printing a vellum finish paper on high-speed presses is its&capacity to absorb ink.&smooth surface.;dimensional stability.;greater resistance to water.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0235&mcs&0&N&The majority of paper used for printing is made from which of the following fibers?&Cellulose&Flax;Rice;Cotton;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0236&mcs&0&N&Which of the following printing processes can be identified by a heavy ring or frame of ink seen around each character?&Letterpress&Flexography;Lithography;Screen printing;&&&&a&IV-B-5-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0237&mcs&0&N&Which of the following is assured by the Equal Credit Opportunity Act?&Credit cannot be denied to customer based on gender, race, or religion&Credit cannot be denied to customer based on past credit history;Vendor must accept an order from a customer with no credit history;Customer is responsible for payment if there is a written quote;&&&&a&III-B-11.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0238&mcs&0&N&If a written quotation to a customer includes typographical errors and can be proven to be illegible, the customer can sue for misrepresentation of terms under the&Truth in Lending Act.&Fair Credit Billing Act.;Fair Trade Agreement.;Equal Credit Opportunity Act.;&&&&a&III-B-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0239&mcs&0&N&What method of sealing an envelope, baggage tag, or similar product involves two gummed surfaces pressed together to form a seal?&Latex self-seal&Permanent adhesive;Remoistenable gum;Pressure-sensitive adhesive;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0240&mcs&0&N&Verifying the accuracy of order specifications from the customer is primarily the responsi- bility of the&printing service specialist.&estimator.;sales manager.;production manager.;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0241&mcs&0&N&Which of the following best describes the assembling of signatures in the proper order?&Gathering&Paginating;Inserting;Stripping;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0242&mcs&0&N&What type of proof provides the closest approximation to the finished printed piece?&Press proof&Overlay;Laminate;Contact print;&&&&a&V-C-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0243&mcs&0&N&When specifying a graduated screen, the customer must specify the color and the&direction and range of density only.&range of density only.;range of density and number of bars.;direction, range of density, and dot gain.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0244&mcs&0&N&To achieve a full bleed on a page, a MINIMUM of how much image should be added to each side?&1/8&1/16;3/8;1/2;&&&&a&IV-A-2-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0245&mcs&0&N&Ink trapping describes a condition in which&one color overlays another.&colors misregister.;the colors on a sheet are completely independent of each other.;two or more colors are butted against each other without overlapping.;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0246&mcs&0&N&Which of the following best describes a stack of paper that is to be cut by the cutter operator?&Lift&Shim;Trim;Signature;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0247&mcs&0&N&Which of the following is a soft cover binding held together with adhesive and used to eliminate the costs associated with sewing?&Perfect binding&Velo binding;Case binding;Mechanical binding;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0248&mcs&0&N&In what type of binding are wire or plastic combs or rings inserted through holes on the binding edge so that the product can lie flat?&Mechanical binding&Side stitching;Perfect binding;Saddle stitching;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0249&mcs&0&N&A bill of lading is required for delivery of a completed job in which of the following situations?&Delivery by common carrier&Local delivery by truck;Local delivery by salesperson;Delivery by postal service;&&&&a&III-B-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0250&mcs&0&N&Which of the following best describes the process of keeping a set of sheets together by applying an adhesive to the edge of the set?&Padding&Banding;Kraft wrapping;Shrink wrapping;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0251&mcs&0&N&The process of placing a set of sheets, books, pads, or forms inside plastic and then sealing the plastic with heat can best be described as&shrink-wrapping.&banding.;padding.;kraft wrapping.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0252&mcs&0&N&If a customer specifies F.O.B. Destination on a purchase order, who is responsible for initiating any claims for loss or damages incurred as a result of shipping?&Manufacturer&Carrier;Customer;End-user;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0253&mcs&0&N&Which of the following is an example of 2 over 2 printing?&One sheet printed both sides with two colors&Two sheets printed with two colors;One sheet with two inks printed on the first pass;Two sheets with two standard colors along with two matched colors;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0254&mcs&0&N&Which of the following would cause the most problems in production on press?&Excessive dust in paper&Lack of mechanicals;Lack of customer's signature on proof;Acknowledgement of customer order;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0255&mcs&0&N&How should prioritization be accomplished if five separate jobs with similar production needs all arrive at the printing service specialist's desk at the same time and all need immediate handling?&Begin with the job with the nearest due date&Start at the top of the stack;Ask the salesperson to prioritize;Begin with the job that arrived first;&&&&a&II-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0256&mcs&0&N&What type of fiber is most often used to make papers for commercial printing?&Cellulose&Silk;Lignin;Polyester;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0257&mcs&0&N&What is the mixture that will finally be formed into paper?&Slurry&Rosin;Lignin;Liquor;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0258&mcs&0&N&In paper making, when fibers align themselves on the moving web, which of following is produced?&Grain direction&Felt side;Wire side;Watermark;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0259&mcs&0&N&In paper manufacturing, the dandy roll is used to create which of the following?&Watermark&Trimmark;Felt pattern;Wire pattern;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0260&mcs&0&N&Imparting a smooth finish to paper by passing it through a series of polished steel rollers can best be described as&calendering.&coating.;refining.;watermarking.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0261&mcs&0&N&Grain direction of documents fed through office copiers and laser printers should be¶llel to the direction it travels through the machine.&grain long.;grain short.;perpendicular to the direction it travels through the machine.;&&&&a&V-B-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0262&mcs&0&N&For which of the following applications should acid-free paper be used?&Legal documents, artwork, and accounting forms&Artwork, posters, and magazines;Brochures, postcards, and letters;Comic books, brochures, and maps;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0263&mcs&0&N&Which of the following is most important to good file management?&Identifying and eliminating obsolete records&Numbering every record;Inputting all file data into a computer bank;Creating a separate filing system by job type;&&&&a&II-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0264&mcs&0&N&New customers and customers with complicated jobs are most likely to need assistance from printing service specialists to&interpret their proofs.&determine quantity desired.;decide quantity to be shipped.;determine end-use of product.;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0265&mcs&0&N&When is the most appropriate time to return artwork to the client?&When job is completed and shipped&After proof is approved;Only when client requests it;When job is completed on press;&&&&a&III-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0266&mcs&0&N&Which of the following documents shows how each function or activity involved in the decision making process affects others?&Flow chart&Checklist;Activity report;Scheduling report;&&&&a&II-I.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0267&mcs&0&N&Press sheets are slightly larger than the finished size of a piece to allow for&grippers and color control bars.&gutters and bleeds.;scumming and makeready.;shrinkage and trim waste.;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0268&mcs&0&N&A flat bed guillotine cutter cuts a lift of paper on&one edge.&two edges at a time.;three edges at a time.;all four edges at once.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0269&mcs&0&N&Which of the following should be used to verify customer specifications for trim size?&Mechanicals&Blueline;Photocopies;Folding dummy;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0270&mcs&0&N&Which of the following best describes an envelope blank?&The shape of an envelope before it is formed&An envelope before printing;An envelope with a window;The web of paper used to create an envelope;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0271&mcs&0&N&An advantage of a window envelope is that it&eliminates the need for a label.&saves postage.;is less expensive to print.;is cheaper to manufacture.;&&&&a&VI-H-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0272&mcs&0&N&Open windows on envelopes are NOT acceptable on envelopes&used for registered mail or sent to some foreign countries.&with return address windows.;with pre-printed addresses.;to be sent through the mail.;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0273&mcs&0&N&Grain direction of paper is important because&paper tears and folds more easily with the grain.&printing can only be done in one grain direction.;paper tears and folds more easily across the grain.;grain direction determines what press can be used.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0274&mcs&0&N&With regard to paper, substance (sub) describes&basis weight.&basic size.;finished size.;equivalent weight.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0275&mcs&0&N&Which of the following are the most commonly used papers for envelopes?&20# and 24# wove finished bond&16# and 20# laid finished offset;28# and 32# Kraft;50# and 80# coated cover;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0276&mcs&0&N&Which of the following materials is commonly used to replace paper envelopes for business applications requiring durability?&Spun olefin&Vinyl;Jute;Kraft;&&&&a&VI-H-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0277&mcs&0&N&The type and quality of an envelope are normally determined by&intended use of the envelope.&style of envelope selected.;available storage facilities.;available paper stock.;&&&&a&VI-H-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0278&mcs&0&N&Which of the following types of envelopes is almost square with a distinctive appearance and is widely used for social purposes?&Baronial&Bangtail;Monarch;Catalog;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0279&mcs&0&N&Which of the following is the most commonly used commercial envelope?&No. 10&No. 6-3/4;No. 9;10 x 12;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0280&mcs&0&N&Which of the following envelopes is created by permanently affixing a cut sheet of paper to a carrier on three sides and having the fourth side left unattached to form the flap?&Cross-web glued&Shingled;Baronial;Conventional;&&&&a&VI-H-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0281&mcs&0&N&The V-style (bag bottom) and the W-style (box bottom) are two types of&expansion envelopes.&courier envelopes.;passbook envelopes.;baronial envelopes.;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0282&mcs&0&N&When specifying location of drill holes, the vertical measurement should be from the center of one hole to the¢er of next hole.&top edge of next hole.;right edge of next hole.;left edge of next hole.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0283&mcs&0&N&Drill holes can be reinforced by using which of the following?&Mylar strips&Crimping;Vinyl eyelets;Cloth reinforcements;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0284&mcs&0&N&To make sure manually prepared copy does not interfere with drillholes, checking should be done first on the&hard copy.&blueline.;folding dummy.;folded press sheet.;&&&&a&IV-A-5-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0285&mcs&0&N&Scoring a press sheet can best be described as&pressing paper against the metal edge of a rule.&calendering a sheet of paper.;cutting excessive paper off the press sheet.;perforating a sheet of paper before folding.;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0286&mcs&0&N&The panels of a roll folded brochure typically decrease in width as they move from outside panel to inside panel a MINIMUM of&1/16.&1/32.;1/8.;1/4.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0287&mcs&0&N&Which of the following best describes images on letterpress plates?&Mirror&Depressed;Planographic;Right reading;&&&&a&IV-B-5-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0288&mcs&0&N&Alcohol-based flexographic inks dry mainly by&evaporation.&radiation.;absorption.;precipitation.;&&&&a&IV-B-3-b-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0289&mcs&0&N&Plastic bags are mainly printed by which of the following processes?&Flexography&Gravure;Letterpress;Lithography;&&&&a&IV-B-3-b-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0290&mcs&0&N&A digital proofing system uses which of the following?&Color proofs made directly from an electronic image&Color plates etched electronically;Blueline proofs created electronically;Color proofs made directly from negatives;&&&&a&IV-A-2-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0291&mcs&0&N&Which of the following is an advantage of a digital proof?&Corrections can be made prior to film production&Blueline can be made faster;Overlay proofs are automatically produced;Plates can be made directly from hard proof;&&&&a&V-C-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0292&mcs&0&N&Proofing from an ink-jet proofing system should be used for&checking placement of type elements.&checking PMS match color.;eliminating misregistration of colors.;verifying position of varnish.;&&&&a&IV-A-2-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0293&mcs&0&N&The principal properties of ink include&color, tack, and viscosity.&color, density, and emulsion.;viscosity, contrast, and holdout.;length, resilience, and saturation.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0294&mcs&0&N&Heat-set inks require passing through which of the following press components?&Chill rollers&Microwave oven;Dampening system;Ultraviolet chamber;&&&&a&IV-A-3-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0295&mcs&0&N&For ultraviolet inks to dry completely, which of the following is required?&Ultraviolet light&Gas dryer;Resin varnish;Infrared light;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0296&mcs&0&N&Process color inks can best be classified as&transparent.&opaque.;fluorescent.;translucent.;&&&&a&V-A-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0297&mcs&0&N&Which of the following best describes gas ghosting?&Faint appearance of a printed image in non-print area&Filled area between halftone dots;Variation or lack of uniformity in ink color;Unintentional transfer of ink from one sheet to another;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0298&mcs&0&N&What type of ink must be used for a job which will ultraviolet coat?&Wax-free&Soy;Opaque;Pre-mixed;&&&&a&IV-A-3-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0299&mcs&0&N&Metallic ink should not be stored for a long period of time because it&tends to change color and tarnish.&loses its tack.;becomes too tacky to use.;loses its magnetic qualities.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0300&mcs&0&N&Which of the following is the main purpose of end sheets or end leaves in a book?&Hold book block to the case&Be decorative;Protect the first page;Cover the overwrap of the cloth;&&&&a&VI-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0301&mcs&0&N&Which of the following coatings tends to display fingerprints most prominently?&Ultraviolet&Vinyl;Matte varnish;Water-based varnish;&&&&a&V-D-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0302&mcs&0&N&Why is it important to know if a job bleeds when estimating or writing up a sheet-fed job for production?&It may require a larger than standard press sheet&It will need to be undertrimmed;Additional plates will be necessary;Specially formulated inks may be required;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0303&mcs&0&N&In which of the following processes are both sides of a press form printed simultaneously?&Perfecting&Tumbling;Sheet-wise;Work and turn;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0304&mcs&0&N&Which of the following types of paper is most often watermarked?&Bond&Tag;Text;Bristol;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0305&mcs&0&N&A customer sends in a purchase order for a job which is to be 96 pages plus cover. If the job comes in and the page count is 128 pages, what should be done FIRST?&Re-estimate the job and call customer&Ask sales to change purchase order;Put the job into production and write the customer a letter;Call the customer and ask for a revised purchase order;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0306&mcs&0&N&If a customer has sent in copy for a 60 page saddle stitch book but running the job as 64 pages is actually a less expensive method, what is the best response of the printing service specialist?&Call customer and suggest the less expensive method&Run the job as the customer sent it in;Ask the prep supervisor how it should be run;Run the job with 4 blanks to bring it up to 64 pages;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0307&mcs&0&N&Paper used for laser printers that possess a low moisture content is most likely to cause&static build-up.&ink offsetting.;excessive curl.;poor print quality.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0308&mcs&0&N&Which of the following is the best type of construction for an envelope used in high- speed inserting equipment?&Open side, diagonal seams, intermittent glue strip&Open side, side seams, full glue strip;Open end, diagonal seams, full glue strip;Open end, side seams, intermittent glue strip;&&&&a&VI-H-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0309&mcs&0&N&If a customer indicates that a pressure-sensitive label should stick firmly on the first application, which of the following properties is most important?&High tack&Low tack;Permanent adhesive;Removable adhesive;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0310&mcs&0&N&Screen printing is most appropriate for which of the following uses?&Two-color posters used outdoors&Stencil labels;Labels with four-color process;Continuous tags exposed to subfreezing temperatures;&&&&a&IV-B-4-b-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0311&mcs&0&N&On U.S. Business Reply Mail, all horizontal bars must print above the&address line.&attention line.;postal permit number.;Facing Identification Marks (FIM).;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0312&mcs&0&N&In the United States, Facing Identification Mark (FIM) patterns are used to&separate business reply and courtesy reply mail from other letters in post office sorting systems.&identify categories of mail processing systems.;identify the 9 digit bar codes at the post office.;indicate starting and ending locations for OCR scanners and OCR documents.;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0313&mcs&0&Y&INACTIVE Which of the following is an 8-page double parallel fold?&0&;;;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0314&mcs&0&N&When a customer's purchase order states F.O.B. Origin, who assumes responsibility for the goods while in transit?&Buyer&Seller;Driver;Carrier;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0315&mcs&0&N&When a customer requests that a transportation charge be freight collect, who is responsible for payment of the shipping bill?&Company receiving the goods&Manufacturer of goods;Carrier shipping the goods;Seller, who then bills the buyer;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0316&mcs&0&N&A shipping label should include which of the following information?&Shipper and receiver's names, reference numbers, and number of cartons in the shipment&Shipper and receiver's names only;Shipper and receiver's names, and reference numbers only;Receiver's name and number of cartons in the shipment only;&&&&a&IV-A-5-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0317&mcs&0&N&A packing list should be used with a shipment for which of the following situations?&Reconciling received goods with purchase order&Tracking shipping route and determining charges;Specifying cost of goods shipped;Verifying job specifications;&&&&a&IV-A-7-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0318&mcs&0&N&At time of delivery, the receiver has the legal right to inspect the contents of packaged goods when the&condition of outer shipping container indicates damage.&packing list is missing.;goods are delivered from a third party.;shipper only delivers part of the order.;&&&&a&III-B-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0319&mcs&0&N&What are the standard percentages of cotton fibers in rag bond papers?&25%, 50%, 75%, and 100%&10%, 20%, 30%, and 40%;20%, 50%, 80%, and 100%;33%, 50%, 66%, and 100%;&&&&a&V-B-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0320&mcs&0&N&Which of the following methods produces a three-dimensional effect by raising the surface of the paper by pressing it between a female and a male counterpart?&Embossing&Debossing;Engraving;Thermography;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0321&mcs&0&N&Which of the following best characterizes duplex papers?&Pasted together so that the sheet has two felt-side surfaces&Imaged on both sides;Imaged on a perfecting press;Pasted together so that the sheet has two wire-side surfaces;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0322&mcs&0&N&Paper with a high recycled fiber content is most likely to have reduced&stiffness.&caliper.;basis weight.;moisture content.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0323&mcs&0&Y&INACTIVE What type of fold is shown in the following diagram?&Double parallel fold&Broadside;Accordion fold;Double gatefold;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0324&mcs&0&N&Which of the following methods does NOT require a die?&Thermography&Foil stamping;Foil embossing;Blind embossing;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0325&mcs&0&N&Which of the following processes uses a right-reading printing plate?&Lithography&Gravure;Letterpress;Flexography;&&&&a&IV-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0326&mcs&0&N&Converting from conventional wet offset to the waterless offset process produces lower costs in which of the following?&Press makeready&Ink;Plates;Pre-press;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0327&mcs&0&N&Which of the following best represents the brightness rating range for most papers?&60% to 90%&40% to 80%;50% to 75%;90% to 100%;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0328&mcs&0&N&Generally, the optimum contrast between ink and paper is produced with black print on paper that has&at least a 70% brightness rating.&a pastel coloring.;a low level of opacity.;at least a 50% brightness rating.;&&&&a&V-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0329&mcs&0&N&A micrometer measures which of the following paper properties?&Caliper&Weight;Brightness level;Moisture content;&&&&a&V-B-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0330&mcs&0&N&Basic size can best be described as the&sheet size of paper used to define basis weight.&web size of paper as it is run on the printing press.;normal sheet size of paper delivered to the end-user.;web size of paper as it comes off the papermaking machine.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0331&mcs&0&N&Basis weight can best be described as the weight of a&ream of paper in its basic size.&paper web as it is run on the printing press.;ream of paper delivered to the end-user.;paper web as it comes off the papermaking machine.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0332&mcs&0&N&Which of the following best describes the position of the receiver if a shipment arrives by an interstate carrier in a damaged condition?&Legally obligated to accept damaged merchandise&Legally required to sue for damages;Legally correct in refusing the shipment;No longer obligated to pay the shipping bill;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0333&mcs&0&N&Which of the following best describes spot varnish?&Is applied to create a graphic effect in an area of a sheet&Is used only over a multi-colored image;Is used to provide protection for an entire sheet;Requires addition of Pantone Matching System (PMS) pigment;&&&&a&V-D-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0334&mcs&0&N&Coatings are applied to printed products primarily to&provide resistance to rub and abrasion.&change basis weight of paper.;weaken paper fiber to facilitate perforating.;increase the caliper of the sheet to enhance image.;&&&&a&V-D-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0335&mcs&0&N&Aqueous coatings are most commonly applied using&offset presses.&letterpresses.;ultraviolet coating units.;presses with radiation drying.;&&&&a&V-D-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0336&mcs&0&N&Aqueous coatings primarily dry by which of the following processes?&Evaporation&Refrigeration;Absorption;Chemical reaction;&&&&a&V-D-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0337&mcs&0&N&Aqueous coatings are generally considered to be&biodegradable.&toxic.;resin free.;solvent based.;&&&&a&V-D-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0338&mcs&0&N&Which of the following is the primary advantage of using ultraviolet coating on a substrate?&Provides a high gloss&Is nontoxic;Is the least expensive type of coating;Makes the substrate biodegradable;&&&&a&V-D-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0339&mcs&0&N&Which of the following is required when applying ultraviolet coatings?&Special dryers&Special paper;Air conditioning;Safelights;&&&&a&V-D-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0340&mcs&0&N&Which of the following best describes the process of lamination?&Adhering film plies to a substrate&Bonding of foil substrate to paper;Coating with a varnish;Applying a coating with special adhesive;&&&&a&V-D-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0341&mcs&0&N&Which of the following is used in the laminating process?&Heat&Hot glue;Liquid solvent;Ultraviolet light;&&&&a&V-D-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0342&mcs&0&N&Lamination adds which of the following properties to a substrate?&Tear strength&Porosity;Foldability;Recyclability;&&&&a&V-D-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0343&mcs&0&N&In packaging applications such as milk cartons, hot melt wax provides which of the following properties?&Moisture resistance&Opacity;Closure sealing;Label adherence;&&&&a&V-D-6.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0344&mcs&0&N&Spot varnishing is used mainly to achieve which of the following?&Graphic enhancement&Strength;Durability;Water resistance;&&&&a&V-D-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0345&mcs&0&N&A blister pack can best be described as&rigid formed plastic attached to printed paperboard.&shaped styrofoam filler material.;pliable packaging for paperboard insert.;die-cut paperboard with clear vinyl window.;&&&&a&VI-G-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0346&mcs&0&N&Which of the following processes is most widely used for printing of cigarette cartons, cereal boxes, and detergent boxes?&Gravure&Web offset;Flexography;Sheet-fed offset;&&&&a&VI-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0347&mcs&0&N&Printing on two-piece metal cans is done at which stage in their manufacture?&Directly on shaped cans before filling&On flat sheets prior to cutting and shaping;On flat sheets that have been cut but not shaped;On shaped, filled cans;&&&&a&VI-G-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0348&mcs&0&N&Printing on three-piece metal cans is done at which stage in their manufacture?&Flat sheets prior to cutting and shaping&On shaped, filled cans;Directly on shaped cans before filling;Flat sheets that have been cut but not shaped;&&&&a&VI-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0349&mcs&0&N&Printing on plastic materials is primarily done by which of the following processes?&Flexography&Gravure;Web offset;Sheet-fed offset;&&&&a&IV-B-3-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0350&mcs&0&N&In selecting a pressure-sensitive label sub- strate for use in a sheet-fed laser printer, which of the following is the LEAST important consideration?&Verifying label color matches liner&Making sure adhesive is ooze-proof;Testing material on the exact printer to be used;Ensuring heat-resistant ink is used;&&&&a&VI-D-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0351&mcs&0&N&Pressure-sensitive labels generally exhibit the highest degree of tack on which of the following?&Smooth surface at warm temperatures&Textured surface at warm temperatures;Smooth surface at cold temperatures;Textured surface at cold temperatures;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0352&mcs&0&N&In providing four-color process film to a web printer with on press dot gain averaging 10%, the film should be made with a&smaller dot size overall.&finer screen ruling.;coarser screen ruling.;larger dot size in highlight areas only.;&&&&a&IV-A-2-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0353&mcs&0&N&United States postal regulations specify a minimum clearance between an envelope window and its bottom and side edges of&1/4.&5/8.;5/16.;3/8.;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0354&mcs&0&N&Which of the following produces images by bonding paper and ink through pressure?&Gravure&Ink jet;Thermography;Laser printing;&&&&a&IV-A-3-a-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0355&mcs&0&N&Which of the following processes produces the greatest fidelity because of its ability to apply different thicknesses of ink?&Gravure&Screen;Letterpress;Lithography;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0356&mcs&0&N&The primary purpose of a dampening system on an offset press is to&separate the image and nonimage areas of a plate.&help the press run more quietly.;roll the ink out evenly before printing.;keep the moisture content of the paper consistent.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0357&mcs&0&N&A wrong reading distorted relief plate is used on which of the following types of presses?&Flexographic&Gravure;Dry offset;Platen letterpress;&&&&a&IV-B-3-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0358&mcs&0&N&Why is black added as a fourth color in four-color process printing?&To enhance shape and contrast&To achieve gray balance;To create a duotone effect;To minimize highlights and middle tones;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0359&mcs&0&N&If the proper screen angles are not used in four-color process printing, what is most likely to result?&Moire effect&Pantograph;Mezzo-tint effect;Rosette dot pattern;&&&&a&IV-A-2-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0360&mcs&0&N&Which of the following types of coating would be best to accommodate both heavy ink coverage and laser printing without using offset stock?&Matte&Cast;Gloss;Enamel;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0361&mcs&0&N&In coated paper, what is the primary criterion differentiating a number 3 from a number 1?&Brightness&Gloss;Caliper;Opacity;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0362&mcs&0&N&Compared to uncoated papers, coated papers of the same basis weight generally are lower in&caliper.&opacity.;smoothness.;brightness.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0363&mcs&0&N&Why are coated papers preferred for printing products such as yearbooks?&Better and more uniform ink hold-out&Less complicated and easier to manufacture;Longer grain and smoother fibers;Reduced paper cost and less waste;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0364&mcs&0&N&In total quality management, the responsibility for quality lies with&everyone.&manufacturing only.;quality control only.;customer service only.;&&&&a&III-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0365&mcs&0&N&Which of the following is an appropriate technique when handling a customer complaint?&Listen, empathize, and follow-up&Tell customer he is wrong;Explain problem is common;Talk with a loud firm voice;&&&&a&I-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0366&mcs&0&N&What is the primary purpose of negotiating with a customer about a problem?&To maintain customer's business&To minimize financial loss;To enforce company policy;To eliminate personal blame;&&&&a&I-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0367&mcs&0&N&In the printing industry, the most important aspects of customer service are quality, timeliness, good communications, and&individualized solutions to customers' needs.&a value added product.;competitive costs.;technical expertise.;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0368&mcs&0&N&Which of the following is an 8-page accordion fold? DIAGRAM&&;;;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0369&mcs&0&N&Which of the following is an 8-page roll fold? DIAGRAM&&;;;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0370&mcs&0&N&Ink starvation on a press can result in&ghosting.&hickeys.;blocking.;feathering.;&&&&a&IV-A-3-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0371&mcs&0&N&A water/fountain solution is most appropriately used to&repel ink from the nonimage area on the plate.&thin the ink.;wash the roller.;remove image from the blanket.;&&&&a&IV-A-3-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0372&mcs&0&N&Which stage of the offset process usually produces the largest percentage of dot gain on a coated sheet?&Plate to blanket&Film to plate;Art work to film;Blanket to paper;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0373&mcs&0&N&A booklet saddle stitched on the long dimension is usually run grain long to&minimize cracking along the spine.&avoid missing stitches.;prevent wrinkling of text pages.;ensure proper signature sequence.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0374&mcs&0&N&Which of the following is the primary advantage of waterless printing?&Image quality&Plate life;Press speed;Ink mileage;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0375&mcs&0&N&Which of the following is the most appropriate first response if an irate customer calls?&Restate the problem to ensure it is understood correctly&Explain cause of problem;Ask customer to calm down;Tell customer what will be done to correct the problem;&&&&a&I-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0376&mcs&0&N&When a customer calls in changes for a job-in-progress, the printing service specialist should&fax or e-mail summary of changes to customer.&connect customer to press room supervisor.;remind customer all changes cost money.;assure customer original ship date will be maintained.;&&&&a&I-B-6 or 7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0377&mcs&0&N&Which of the following should a printing service specialist do if a customer repeatedly complains that the order is wrong?&Discuss customer history with manager&Refuse to take any further orders;Hope that the next order will be completed correctly;Reassign account to another printing service specialist;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0378&mcs&0&N&Which of the following is an image that continues from one page of a publication to a facing page?&Crossover&Bleed;Gutter;Double column;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0379&mcs&0&N&To meet postal regulations on a 4 1/4 x 6 business reply card, what is the MINIMUM allowable piece thickness?&.007&.004;.005;.010;&&&&a&VI-O.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0380&mcs&0&N&To meet postal regulations, what is the MINIMUM allowable card size?&3 1/2 x 5&2 1/2 x 4 1/2;3 x 5;4 1/2 x 6;&&&&a&VI-O.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0381&mcs&0&N&What is the MAXIMUM allowable size to qualify for the lowest return reply card postage rate?&4 1/4 X 6&3 1/2 X 5;5 X 5 1/2;6 X 6;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0382&mcs&0&N&Which of the following must be included in all publications sent by second class mail?&Identification statement within the first five pages&At least fifty percent advertising;Postal indicia printed on back cover;Name, address, and federal identification number of mailer;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0383&mcs&0&N&When it is necessary to place a customer's call on hold, which of the following is most appropriate?&Ask customer permission and wait for answer&Recommend terminating the call;Send call back to operator;Place phone on desk to prevent disconnection;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0384&mcs&0&N&Which of the following best describes grain short stock?&Is cut crosswise from the paper web&Very fibrous;Is made from rice fibers;Is cut lengthwise from the paper web;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0385&mcs&0&N&What color is a second class domestic sack tag?&Pink&Blue;Orange;Yellow;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0386&mcs&0&N&What color is a third class domestic sack tag?&White&Blue;Pink;Orange;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0387&mcs&0&N&In prepress, a stripping mask is used to&define image area.&align crossovers.;expose film to light.;define a signature's imposition.;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0388&mcs&0&N&Which of the following color proofs best represents web press reproduction?&Progressive&Tearsheet;Laminated;Electronic;&&&&a&IV-A-2-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0389&mcs&0&N&A progressive color proof can best be described as&a press produced proof.&a tear sheet.;an electronic composite.;an overlay proof.;&&&&a&V-C-6.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0390&mcs&0&N&In typesetting, a widow can best be described as a single&line of print carried to the top of a page.&heading at the bottom of a page.;paragraph on a page.;word left at the bottom of a paragraph.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0391&mcs&0&N&In typesetting, ragged refers to&an unjustified or non-blocked typed page.&a dog-eared page.;a special column design.;fuzzy type on the side of a page.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0392&mcs&0&N&If a printing service specialist has an unplanned absence, which of the following is the most important action to take?&Provide instructions for pending matters&Notify coworker;Call each customer;Leave message with receptionist;&&&&a&III-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0393&mcs&0&N&Which of the following should the printing service specialist do if, upon returning from an absence, the in-basket is overflowing?&Create priority list&Do today's work first;Do easiest tasks first;Start at the top and work down;&&&&a&II-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0394&mcs&0&N&To become familiar with new technologies, a printing service specialist should&read trade press and attend industry programs.&rely on on-the-job training.;do research when customer asks for information.;depend on supervisor to keep up-to-date.;&&&&a&III-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0395&mcs&0&N&Which of the following is accomplished by a perfecting press?&Both sides of a sheet are printed at the same time&A perfect sheet is created every time;Press is preset for automatic operation;Sheets are printed and bound on the press;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0396&mcs&0&N&Which of the following best describes gripper space in sheet-fed printing?&A nonprint area for feeding&A gutter margin;A nonbleed area of a page;Area for on-press folding;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0397&mcs&0&N&Which of the following printing processes is based on the concept that oil and water do not mix?&Lithography&Gravure;Letterpress;Thermal transfer;&&&&a&IV-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0398&mcs&0&N&Post-consumer paper waste can best be described as&material consumer returns to a recycling center.&waste recovered at paper mill.;excess material used in manufacturing process.;products purchased but not yet utilized by end-user.;&&&&a&III-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0399&mcs&0&N&The proper alignment of a multicolored image on a substrate can best be described as in®istration.&progression.;conformance.;transition.;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0400&mcs&0&N&Which of the following ink colors is used in four-color process printing?&Black&White;Reflex blue;Pantone yellow;&&&&a&V-A-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0401&mcs&0&N&Non-impact printers differ from impact printers in that they can process how many sheets in a single pass?&One&Two;Three;Four;&&&&a&IV-B-6-b-1-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0402&mcs&0&N&In typesetting, a point refers to a measure of&character height.&line length.;linear size.;character depth.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0403&mcs&0&N&Which of the following proofs is most expensive to produce?&Press&Laminated;Monochrome;Photo mechanical transfer;&&&&a&V-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0404&mcs&0&N&Duplexing is best described as printing&both sides of a sheet of paper.&a like-sided sheet.;two-up on a sheet of paper.;the same image on both sides of a sheet of paper.;&&&&a&IV-B-6-b-1-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0405&mcs&0&N&Which type of printing process is most frequently used in the manufacturing of labels?&Flexography&Gravure;Thermal transfer;Offset lithography;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0406&mcs&0&N&In commercial printing, bleed can best be described as&an image that extends off the edge of the page.&excessive ink coverage.;one image overlapping another.;ink color spreading to unwanted areas.;&&&&a&IV-A-2-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0407&mcs&0&N&In the graphic arts industry, which of the following best describes flat or fixed charges?&All one time charges necessary to set up a job&Any charge not listed in the basic quoted price;Direct charges resulting from quantity of material used;Charges passed along to customer to cover unexpected costs;&&&&a&III-D-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0408&mcs&0&N&In reference to bar codes, the number of characters which can be represented in a linear inch is best defined as bar code&density.&width.;length.;orientation.;&&&&a&VI-S-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0409&mcs&0&N&Which of the following is a bar code symbology in which the spaces between the bars are part of the code?&Continuous bar code&Discrete bar code;Bidirectional bar code;Self-checking bar code;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0410&mcs&0&N&Which of the following is frequently added to plastic cards for security and image enhancement?&Hologram&Pantographs;Microprinting;Custom screens;&&&&a&VI-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0411&mcs&0&N&What is the most common method of inline printing of nonstatic (incrementing) bar codes?&Ink jet&Flexography;Thermal transfer;Offset lithography;&&&&a&IV-B-6-b-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0412&mcs&0&N&In which of the following circumstances would a printing service specialist want to use a closed-ended question while talking to a customer?&In an attempt to reach agreement with a customer&As an opportunity to raise concerns;To repeat what the customer has said;To help customers discover solutions on their own;&&&&a&I-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0413&mcs&0&N&Tell me about your company is an example of which of the following types of questions?&Open-ended&Clarifying;Closed-ended;Developmental;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0414&mcs&0&N&For productive time management, when is the best time for the printing service specialist to make a list of things that need to be done?&Before leaving work each day&After returning from lunch;When the specialist becomes disorganized;As the specialist becomes aware of each new task;&&&&a&II-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0415&mcs&0&N&The most effective way to keep track of follow-up phone calls is to keep&a phone log.&reminders on a calendar.;all phone messages in a folder.;a list of things to do for that day.;&&&&a&I-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0416&mcs&0&N&Which of the following is the best way to block out distractions?&Reposition so no one is in direct line of sight&Do not accept phone calls;Post do not disturb sign;Close eyes to aid in concentration;&&&&a&II-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0417&mcs&0&N&An example of proactive service would be to&measure level of customer satisfaction.&return customer phone calls immediately.;handle customer problems rapidly.;set aside a specific time to handle customer-related problems.;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0418&mcs&0&N&If a customer is engaging in personal conversation on a busy day, which of the following should a printing service specialist say to get to the call's purpose?&What can I do to help you today?&Now, may I ask why you called?;I know why you called, and I have your information ready.;I always enjoy talking with you, but I am really busy today.;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0419&mcs&0&N&Which of the following best describes a heavyweight plastic card?&Usually embossed off-line&Printed by thermography;Personalized by a dot matrix printer;More economical to run in smaller quantities;&&&&a&VI-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0420&mcs&0&N&What is the most important criterion that must be considered when producing plastic cards?&Application&Size;Weight;Turnaround;&&&&a&VI-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0421&mcs&0&N&The primary reason for laminating a plastic card is to&improve durability of the printed image.&use as a security feature.;apply a signature panel.;provide economical alternative to liquid coating.;&&&&a&VI-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0422&mcs&0&N&Which of the following best describes a good way to regain an optimistic attitude when having a bad day?&Replace negative thoughts with positive ones&Vent feelings to coworker;Take the rest of the day off;Chew gum or eat a piece of candy;&&&&a&II-C.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0423&mcs&0&N&If an angry customer calls, which of the following is the best response by the printing service specialist?&Listen for an appropriate pause and then empathize&Interrupt the customer and apologize;Distract the customer by placing on hold;Wait until the customer asks for a response;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0424&mcs&0&N&Which of the following is the best source of a lead for new business?&Referral from satisfied customers&Billboard advertising;Cold call prospects;The yellow pages directory;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0425&mcs&0&N&When customers do not know when their copy or electronic files will be ready, the printing service specialist should tell them that&their job will be scheduled upon receipt.&the job cannot be done.;they will be charged extra for the delay.;whenever the materials come in will be fine for the expected schedule.;&&&&a&III-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0426&mcs&0&N&It is important for the printing service specialist to understand that providing quality service to customers includes&involving colleagues for support and cooperation.&personally handling every aspect of the job.;delegating work to colleagues.;making sure that everyone else works at the expected level.;&&&&a&II-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0427&mcs&0&N&Which of the following should a printing service specialist do to sell a customer on the company's superior service?&Highlight the company's performance history&Criticize the competition;Refer the customer to a salesperson;Send customer an equipment list;&&&&a&III-E-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0428&mcs&0&N&The best time to promote add-on product features and services is when the&customer asks for a quote.&job is delivered.;proof is presented.;salesperson writes up the order.;&&&&a&I-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0429&mcs&0&N&Cross-selling can best be described as&recommending an additional product or service.&a team approach to selling.;working with two or more vendors.;trying to sell a product different from the one that was ordered.;&&&&a&I-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0430&mcs&0&N&Which of the following best describes multi-color images printed in the intended position on a sheet?&In register&Aligned;Crossovers;Parallel;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0431&mcs&0&N&In printing, self-cover best characterizes a&product where the same paper is used for the text and cover.&saddle stitched product.;product whose cover is attached with adhesive.;publication whose numbering begins with the outside cover.;&&&&a&V-B-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0432&mcs&0&N&One leaf of paper equals&two final pages, front and back.&four bound pages.;one untrimmed signature.;one final trimmed page, front only.;&&&&a&IV-A-4-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0433&mcs&0&N&Motor carrier regulations governing the marking or tagging of freight requires the shipper to show which of the following pieces of information on the shipping label?&Name and address of only one consignee&Weight of contents;Contents of the package;Flammability of the contents;&&&&a&IV-A-7-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0434&mcs&0&N&Shipping boxes printed with advertising or other matter must have&a nonprinted area for labeling.&a UPC bar code.;a waxed protective coating.;banding in both directions.;&&&&a&VI-G-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0435&mcs&0&N&If a shipment occupies the fully visible capacity of a shipper's vehicle, according to carrier requirements each carton&does not need to be labeled individually.&must be numbered.;must be plastic wrapped.;needs sequential labeling.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0436&mcs&0&N&Flexography uses&relief plates.&paste inks.;metal plates.;rubber blankets.;&&&&a&IV-B-3-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0437&mcs&0&N&Flexography plates may be&stored and reused.&used only once.;erased and reused.;substituted for offset plates.;&&&&a&IV-B-3-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0438&mcs&0&N&If pages in a saddle stitched book were unintentionally left blank, while the other books from the same run were printed as requested, which of the following is the most likely cause of this error?&Two sheets of paper were fed through the press simultaneously&The negative was defective;The book was collated improperly in the bindery;The plate was loaded on the press in a faulty manner;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0439&mcs&0&N&In the gravure printing process, the image area can best be described as&recessed.&raised.;porous.;planographic.;&&&&a&IV-B-2-b-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0440&mcs&0&N&What is the main advantage of printing a vellum finish offset paper on high-speed presses?&Capacity to absorb ink&Smooth surface;Resistance to water;Dimensional stability;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0441&mcs&0&N&Compared to matte cover grades, cast coated papers can be described as&smooth and glossy with a lower ink absorbency.&rough and dull with a lower ink absorbency.;rough and dull with a higher ink absorbency.;smooth and glossy with a higher ink absorbency.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0442&mcs&0&N&A high resolution scanner is ideal for which of the following applications?&Color separation&Process color printing;Producing composite negatives;Reproducing colors with only 5% degradation;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0443&mcs&0&N&Accepted business practices for the printing industry can best be described as&trade customs.ðics.;contracts.;SWOP standards.;&&&&a&III-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0444&mcs&0&N&Frequency modulation (FM) screening creates images by using&dots which are random in size and pattern.&CMYK software.;a 175 line screen.;continuous tone film.;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0445&mcs&0&N&Which of the following best describes the procedure of checking a customer's disk in the electronic prepress area?&Preflighting&Scanning;Keylining;Decompressing;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0446&mcs&0&N&Type reversed out of a four-color process image is best accomplished when using which of the following?&A sans serif face in 10 point type or larger&A bold face in 6 point type or smaller;An italic face in 6 point type or smaller;A serif face in 10 point type or larger;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0447&mcs&0&N&When using a foil-face label, which of the following precautions should be taken to minimize curling?&Peeling the backing from the label&Chilling the label prior to application;Using a label size of 3 x 4 or larger;Moistening the label surface prior to application;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0448&mcs&0&N&On which of the following types of stock should a promotional piece consisting of many fine halftone screens with very sharp definition and requiring true color, optimum density, and heavy ink coverage be printed?&Coated&Offset;Hi-bulk;Laid-finish;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0449&mcs&0&N&If a process color job must be run on a rotary press that has no dryers, which of the following white stocks would be the most satisfactory for printing?&67# vellum&36# ledger;100# tag;110# index;&&&&a&V-B-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0450&mcs&0&N&Environmentally, which of the following is the most important measurable content component of recycled paper?&Post-consumer waste&Mill broke;Virgin fiber;Pre-consumer waste;&&&&a&III-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0451&mcs&0&N&Laser printers using cut sheets usually require&grain long paper.&coated paper.;grain short paper.;high rag content paper.;&&&&a&IV-B-6-b-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0452&mcs&0&N&When specifying ink for a preprinted letter- head to be used in a laser printer, which of the following is most appropriate?&Heat resistant&MICR;Metallic;Soy based;&&&&a&IV-B-6-b-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0453&mcs&0&N&Which of the following should a printing service specialist do if a customer insists verbal instructions are repeatedly not followed?&Document instructions and confirm in writing&Tape record calls;Refuse to take any more verbal orders;Prove to customer directions were followed;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0454&mcs&0&N&Which of the following best describes grain long stock?&Is cut lengthwise from the paper web&Is very fibrous;Is made from rice fibers;Is cut crosswise from the paper web;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0455&mcs&0&N&Which of the following projects good telephone etiquette?&Request permission before putting customers on hold&Answer the phone after the fourth ring;Cover the mouthpiece if the need arises to speak to someone in the room;Finish all conversations while picking up the receiver;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0456&mcs&0&N&Which of the following types of bar code systems is most likely to be found in a supermarket?&Universal Product Code&Code 39;Codabar;Interleaved two of five;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0457&mcs&0&N&A direct thermal printer creates an image using&heat sensitive paper.&dry toner.;colored ribbon.;droplets of ink.;&&&&a&IV-B-6-b-1-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0458&mcs&0&N&If a customer calls and needs a product immediately but it is not possible to make the delivery, the printing service specialist should&discuss alternative solutions.&apologize.;inform of best delivery date.;ask to check back for a re-order.;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0459&mcs&0&N&If a printing service specialist has been working with an unethical customer, which of the following is most appropriate?&Discuss the account with supervisor&Suggest customer call a competitor;Tell customer there is nothing else that can be done;Explain that the company is losing money on the account;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0460&mcs&0&N&A comprehensive instruction sheet used to enter an order into production can best be described as&a job ticket.&an estimate.;a purchase order.;a production schedule.;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0461&mcs&0&N&Which of the following is characterized by the proofreader mark bf?&Set in bold face&Broken letter;Reset bad type;Set blockout on front;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0462&mcs&0&N&When using photos in a layout, a customer who identifies the new size of each photo as a percent of the original is performing&scaling.&keying.;spacing.;cropping.;&&&&a&IV-A-2-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0463&mcs&0&N&Which of the following types of questions causes a customer to be the most specific and offer the most information?&Clarifying&Closed;Testing;Directional;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0464&mcs&0&N&Which of the following printing processes uses engraved cells filled with ink?&Gravure&Relief;Screen;Planographic;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0465&mcs&0&N&Which of the following printing processes uses a raised image area?&Relief&Screen;Gravure;Lithography;&&&&a&IV-B-5-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0466&mcs&0&N&Which of the following printing processes uses a stencil?&Screen&Relief;Gravure;Lithography;&&&&a&IV-B-4-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0467&mcs&0&N&What are the 3 process colors of ink?&Yellow, cyan, and magenta&Yellow, black, and cyan;Black, cyan, and magenta;Black, yellow, and magenta;&&&&a&V-A-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0468&mcs&0&N&The weight of 500 sheets of paper in its basic size can best be described as&basis weight.&M weight.;hundred weight.;equivalent weight.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0469&mcs&0&N&The ability of paper to keep print from showing through can best be described as&opacity.&durability.;permanency.;brightness.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0470&mcs&0&N&Which of the following is a frequent substitute for bond paper?&Offset&Tag;Rag;Safety;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0471&mcs&0&N&When used in printing, dot gain refers to&expansion of dots during production.&incorrect camera setting.;a way to print better halftones.;too much ink used on the press.;&&&&a&IV-A-10.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0472&mcs&0&N&A point is best used to measure&type size.&dot size.;line length.;line spacing.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0473&mcs&0&N&An inked background used to produce a non-inked image is best characterized as a&reverse.&screen.;blockout.;pantograph.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0474&mcs&0&N&Which of the following is used to create a tone effect in the printed area?&Screen&Reverse;Spot color;Hologram;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0475&mcs&0&N&In which of the following types of listening is there an effort to understand the speaker's point of view?&Reinforced&Passive;Marginal;Proactive;&&&&a&I-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0476&mcs&0&N&In foil stamping, the foil is applied by using&hot stamping.&self adhesive.;hot melt glue.;cold stamping.;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0477&mcs&0&N&What type of inks and varnishes must be used when foil stamping over a printed surface?&Wax-free&Metallic;Resin-based;Rubber-based;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0478&mcs&0&N&Which of the following best describes F.O.B. destination?&Seller retains title to goods until buyer receives product&Carrier has title to goods when it leaves the plant;Seller has title to goods until invoice is paid;Buyer has title to goods when it leaves the plant;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0479&mcs&0&N&Hickeys are most commonly caused by&paper dust.&improper pH.;high tack ink.;excessive dryers in ink.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0480&mcs&0&N&Which of the following is the most commonly used proof for halftones?&Contact print&Press;Overlay;Integral;&&&&a&IV-A-2-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0481&mcs&0&N&Which of the following best describes generally accepted practices in a given industry?&Trade customs&Laws;Bylaws;Regulations;&&&&a&III-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0482&mcs&0&N&Why should a company be advised to standardize its logo and colors?&To create a consistent image and identification&To reduce costs;To improve overall quality and service;To reduce the number of times letterhead needs to be ordered;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0483&mcs&0&N&Learning to manage time is most likely to be easier if&both long range and short range goals are set.&overtime is approved.;it is a job requirement.;work is completed in order received.;&&&&a&II-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0484&mcs&0&N&Writing a daily list of things to do is most beneficial in&prioritizing daily tasks.&serving customers better.;telling management what is accomplished daily.;showing coworkers how much was accomplished.;&&&&a&II-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0485&mcs&0&N&A to do list's primary function in time management is to&focus on goals.&allocate exact periods for certain tasks.;give oneself a sense of accomplishment.;inform peers what tasks are required that day.;&&&&a&II-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0486&mcs&0&N&The principal goal of marketing is to&create awareness and generate leads.&oversee quality programs.;write production procedures.;manage the sales department.;&&&&a&III-E-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0487&mcs&0&N&The ultimate goals of the sales department should be to&generate new and repeat business.&write up price quotes.;handle all customer complaints.;coordinate the entire printing process.;&&&&a&III-E-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0488&mcs&0&N&A targeted marketing mailing should be sent to&prospects which best fit a company's capabilities.&all companies regardless of requirements.;all prospects which have any printing needs.;a random sampling of companies.;&&&&a&III-E-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0489&mcs&0&N&Which of the following is a finishing process that produces a raised image on a surface?&Embossing&Debossing;Foil stamping;Thermography;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0490&mcs&0&N&The bottom edge of a magazine is called the&foot.&base.;folio.;gutter.;&&&&a&VI-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0491&mcs&0&N&What are the two most common binding methods used in magazine production?&Perfect bound and saddle stitched&Wire-o and perfect bound;Saddle stitched and wire-o;Plastic comb and saddle stitched;&&&&a&VI-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0492&mcs&0&N&A fly sheet on a mailer serves as&a file copy of the information being sent out.&the liner for the mailer.;a customer copy of the information within the mailer.;an insert placed between the outgoing envelope parts.;&&&&a&VI-F-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0493&mcs&0&N&What is the primary reason why a printing service specialist should attend a trade show?&To learn about industry products, materials, production processes, and equipment&To meet other printing service specialists;To learn new customer service skills to implement on the job;To learn how to operate the new equipment on the market;&&&&a&III-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0494&mcs&0&N&Which of the following is determined by a bill of lading?&When legal responsibility for the product passes from seller to buyer&When the product will be delivered;How the customer will pay for the printed product;How much the customer will pay for the printed product;&&&&a&III-B-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0495&mcs&0&N&In process color printing, removal of equal percentages of cyan, magenta, and yellow inks, and replacing them with black ink to produce neutral or gray tones is called&under color removal.&double bumping.;gray component removal.;gray component replacement.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0496&mcs&0&N&Which of the following processes helps create shape and detail in the colored area of an image and enhance highlight areas?&Gray component replacement&Spot varnishing;Double bumping;Under color removal;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0497&mcs&0&N&If a printing service specialist has difficulty understanding a customer's verbal instructions, which of the following would be the most appropriate action?&Send a written summary of conversation&Record conversation for later interpretation;Ask customer to send request in writing;Tell customer another representative will return call;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0498&mcs&0&N&What are the four major types of materials for looseleaf binders?&Rigid board, vinyl, polyethylene, and vinyl coated paper&Plastic, vinyl, leather, and paper;Plastic, polyester, rigid board, and vinyl;Polyethylene, leather, paper, and rigid board;&&&&a&VI-C-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0499&mcs&0&N&Which of the following would be most helpful for a printing service specialist to calm an angry customer?&Say to the customer, Let's see what we can do to work on the problem together.&Say to the customer, I know how you feel.;Downplay the seriousness of the customer's problem;Ask the customer how the situation should be resolved and implement the suggestion, even if it goes against company policy;&&&&a&I-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0500&mcs&0&N&To communicate with a customer who exhibits a logical personality, the printing service specialist should&give the reasons behind why certain courses of action are proposed.&speak in a detached and unemotional manner.;emphasize that the specialist is in the best position to know the facts of a situation.;supplement the logic with emotional reasoning.;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0501&mcs&0&N&How should a printing service specialist communicate with a customer who exhibits a fearful personality?&Gather information ahead of time and assure customer the problem can be resolved&Speak in a detached way;Prepare a list of written benefits for a particular course of action so the customer can concentrate on the positives;Tell the customer the reason a particular course of action is suggested is because it is standard procedure;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0502&mcs&0&N&Which of the following would help a printing service specialist to reduce stress on the job?&Eat lunch away from the desk&Share tasks with customers;Perform the same kind of work all the time;Maintain a rigid schedule;&&&&a&II-C.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0503&mcs&0&N&Which of the following is a sign of good telephone etiquette?&Using a lower voice tone when on the phone&Answering on the fourth ring;Stiffening body posture to sound more confident;Putting hand over the receiver when talking to someone else in the office;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0504&mcs&0&N&Customers will perceive staff as professional if they&are knowledgeable about the company's services.&never make mistakes in front of the customers.;keep all current work visible on desks.;share personal issues with customers.;&&&&a&III-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0505&mcs&0&N&A printing service specialist should ask a customer an open-ended question when&customer seems angry or reacts emotionally.&seeking agreement on terms of sale.;seeking clarification of job specifi- cations.;customer gets side-tracked from an issue at hand.;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0506&mcs&0&N&A printing service specialist should ask a customer a closed-ended question to&seek agreement.&discuss an issue.;end a confrontation.;identify a particular customer need.;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0507&mcs&0&N&When should directional questions be used?&To move from one subject to another&To simplify ambiguities;To request more information from the customer;To provide an opportunity for the customer to raise a concern;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0508&mcs&0&N&An anilox cylinder would be found on what piece of printing equipment?&Flexographic press&Collator;Web offset press;Electron beam imaging (ion deposition) printer;&&&&a&IV-B-3-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0509&mcs&0&N&Ink keys are used to&control ink flow.&open sealed ink canisters.;create a drawdown for ink color matching.;present sample ink color to a customer.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0510&mcs&0&N&Which of the following proofs would provide the highest quality for a process color job?&Color ink jet&Blueline ;Overlay ;Laser color;&&&&a&V-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0511&mcs&0&N&When working with a customer who exhibits methodical personality traits, the printing service specialist should expect that customer to make a buying decision based on&careful consideration of well-researched data.&the proposal received first.;the proposal representing the lowest overall cost.;which printing service specialist was most enjoyable to talk with.;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0512&mcs&0&N&Which of the following behaviors is illustrated by a printing service specialist saying to a customer, I notice that your company designed a new product logo. Will you want it to replace your company logo on any of the pages of this booklet?&Proactive&Passive;Reactive;Aggressive;&&&&a&I-C-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0513&mcs&0&N&A customer who has phoned will be reassured of genuine interest if the printing service specialist&gives feedback letting customer know the message is understood.&repeats everything that the customer says verbatim.;taps pencil so customer knows specialist is still on the line.;speaks with coworkers while covering the phone's mouthpiece with hand.;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0514&mcs&0&N&When filing in alphabetical order, which of the following would come first?&South Florida Light and Power Company&Southwest Airlines;South of the Border Foods;The Southern Cooking School;&&&&a&II-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0515&mcs&0&N&A customer should participate in a press check in which of the following instances?&Job involves a critical color match&Customer has never seen a printing press in operation;Job is being shipped to a third party;Job is being run on a newly installed press;&&&&a&V-C-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0516&mcs&0&N&If the term Freight Prepaid and Add appears on a contract or invoice, it means the&seller will pay the carrier and rebill those charges to the buyer.&seller owns the goods while in transit.;seller will not invoice the buyer for the carrier's charges.;buyer must pay the carrier's charges when the goods are delivered.;&&&&a&III-B-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0517&mcs&0&N&Which of the following processes uses the thickest ink?&Screen printing&Lithography;Flexography;Gravure printing;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0518&mcs&0&N&In typography, leading refers to the&space between rows of type.&point size of the type.;line length being used.;space between characters.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0519&mcs&0&N&Basis weight can best be described as the&weight in pounds of a ream of paper in its basic size.&thickness of a given sheet of paper.;weight in pounds of a standard size roll of paper.;weight in pounds of a ream of 8-1/2 x 11 paper.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0520&mcs&0&N&What is the most common type of envelope closure?&Remoistenable gum&Clasp;Latex gum;Pressure-sensitive adhesive;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0521&mcs&0&N&An open end envelope has&the opening on the short dimension.&no flap.;diagonal seams.;one end with no closure.;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0522&mcs&0&N&A #10 commercial envelope measures&4 1/8 x 9 1/2.&3 7/8 x 8 7/8.;4 1/2 x 10 1/2.;10 x 13.;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0523&mcs&0&N&If a multipart continuous form is fastened with glue, which of the following may occur?&Tenting&Curling;Detaching;Hanging punches;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0524&mcs&0&N&The size of a unit set is specified first by its&stub width.&overall length.;detached width.;detached length.;&&&&a&V1-F-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0525&mcs&0&N&A carbonless copy may be made with any type of paper as the top ply, so long as the subsequent part has what type of carbonless coating?&Self-contained&Coated back;Coated front;Coated front and back;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0526&mcs&0&N&What special type of ink is required for electronic sortation and processing of bank checks?&MICR&OCR;Flourescent;Ultraviolet;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0527&mcs&0&N&What is the most common type of face material for labels used in data processing?&Smudgeproof&Thermal;Cast coated;Latex impregnated;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0528&mcs&0&N&In labeling applications, tack refers to the&strength of an adhesive on first contact with a surface.&ability of a label to yield to the contours of a surface.;strength of the bond developed 24 hours after application.;conditions under which the label can be removed from a surface.;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0529&mcs&0&N&Which of the following inks is best for enhancing reflectivity?&Fluorescent&OCR;Heat resistant;Opaque white;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0530&mcs&0&N&Which of the following is a specially formulated ink that contains iron oxide particles?&MICR&OCR;Fluorescent;Ultraviolet;&&&&a&V-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0531&mcs&0&N&Nonread ink used in optical character recognition systems is best described as&reflective.&MICR.;ultraviolet.;fluorescent.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0532&mcs&0&N&Which of the following inks is the most environmentally safe?&Agra&Rubber;Metallic;Petroleum;&&&&a&V-A-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0533&mcs&0&N&Which of the following describes the type of ink that can be recognized by check processing equipment?&MICR&Reflective;Ultraviolet;Fluorescent;&&&&a&V-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0534&mcs&0&N&Which of the following describes a proof that normally is produced before a job goes to the imagesetter?&Page&Laminate;Blueline;Progressive;&&&&a&V-C-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0535&mcs&0&N&What type of proof best shows how combinations of colors will be represented in process printing?&Progressive&Press;Laminate;Overlay;&&&&a&V-C-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0536&mcs&0&N&Which of the following types of proofs is used to check only the composition and format of a page?&Page&Press;Overlay;Progressive;&&&&a&V-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0537&mcs&0&N&Acid-free papers are ideal for applications that require&long-term storage.&food contact.;frequent handling.;moisture resistance.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0538&mcs&0&N&Under normal conditions, acid free papers can last up to a MAXIMUM of&100 years.&5 years.;10-20 years.;50 years.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0539&mcs&0&N&EPS and TIFF files are best described as&different types of postscript files used in desktop publishing.&accounts payable and accounts receivable.;systems used to compile data on customers' ordering patterns.;addressing files used to print postal bar codes.;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0540&mcs&0&N&Stochastic screening is a process used for creating an image with&a random size and pattern of dots.&moires.;a mezzotint screen.;double dot halftones.;&&&&a&IV-A-2-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0541&mcs&0&N&Which of the following is the process of reviewing an electronic file before image- setting?&Preflighting&Proofing;Highlighting;Designing;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0542&mcs&0&N&Which of the following best describes Material Safety Data Sheets (MSDS)?&Printed information about properties of chemicals used&Labels on hazardous materials containers;Maintenance records used in measuring the care of machinery;Chemically treated fiber board to soak up dust and oil around machinery;&&&&a&III-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0543&mcs&0&N&Calendering is a process that smoothes&paper.&ink film.;blankets.;film lamination.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0544&mcs&0&N&Headbands and end leaves are commonly found in books that are&case bound.&spiral bound.;perfect bound.;saddle stitched.;&&&&a&VI-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0545&mcs&0&N&Tinning is a process primarily used in the finishing of&calendars.&plastic combs.;saddle stitched magazines.;point of sale displays.;&&&&a&VI-I.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0546&mcs&0&N&Saddle stitching requires that signatures be&nested.&sewn.;glued.;stacked.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0547&mcs&0&N&On printing paper, opposite the felt side, is the&wire side.&smooth side.;printing side.;calendered side.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0548&mcs&0&N&Images printing larger on paper than they appear on film or plates is best described as&dot gain.&choking.;spreading.;overlapping.;&&&&a&IV-A-2-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0549&mcs&0&N&In prepress operations scaling is best described as&sizing a photo.&gumming the plate.;laying film to mylar.;cutting bluelines to size.;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0550&mcs&0&N&Letterpress printing is an example of what kind of printing?&Relief&Screen;Gravure;Planographic;&&&&a&IV-B-5-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0551&mcs&0&N&Polyvinyl chloride (PVC) is the primary component of&plastic cards.&cartons.;metal cans.;bread bags.;&&&&a&VI-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0552&mcs&0&N&Die-cut and butt-cut are styles of&pressure-sensitive labels.&folding cartons.;pocket folders.;stationery boxes.;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0553&mcs&0&N&Open-end, wallet flap, monarch, and booklet are common types of&envelopes.&books.;folders.;calenders.;&&&&a&VI-H-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0554&mcs&0&N&Tab dividers are commonly printed in&banks.&rows.;groups.;divisions.;&&&&a&VI-R.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0555&mcs&0&N&Books with glued spines are&perfect bound.&side stitched.;plastic combed.;saddle stitched.;&&&&a&VI-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0556&mcs&0&N&How many pounds does 1,000 sheets of basic size 25 x 38 70# paper weigh?&140&35;70;105;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0557&mcs&0&N&Which of the following best describes a composite laser proof?&Shows all elements in position in an electronic file&Is a digital printout of all file names used in a specific project;Is an acetate used for approval before making intricate cutting dies;Shows the areas in which faults have been corrected in letterpress cuts;&&&&a&V-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0558&mcs&0&N&Blank samples used to check size and finishing of a specific project are usually called&dummies.&comps.;proofs.;layouts.;&&&&a&V-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0559&mcs&0&N&The middle part of a three-part carbonless form is usually&coated front and back.¬ coated.;coated front only.;coated back only.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0560&mcs&0&N&Which of the following coating applications is applied as a dry process?&Film lamination&Varnish;Aqueous coating;Ultraviolet coating;&&&&a&V-D-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0561&mcs&0&N&Which of the following terms can also be used to describe a catalog envelope?&Open end&Baronial;Monarch;Commercial;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0562&mcs&0&N&Process inks are usually&transparent.&opaque.;metallic.;magnetic.;&&&&a&V-A-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0563&mcs&0&N&Five thousand kelvin lighting is used for&evaluating color.&curing ink.;fusing ink.;plate making.;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0564&mcs&0&N&A lift can best be described as a&stack of paper.&log of paper.;roll of paper.;carton of fanfolded paper.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0565&mcs&0&N&Inks subjected to laser imaging must be&heat resistant.&opaque.;oil-based.;rubber-based.;&&&&a&V-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0566&mcs&0&N&In the press room, climate conditions are most likely to affect&ink drying.&plate changing.;color matching.;equipment maintenance.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0567&mcs&0&N&Ink tack can best be described as a&measurement of adhesiveness.&starch that adds body.;chemical that binds the pigment.;finely ground solid material that gives color.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0568&mcs&0&N&Which of the following processes prints from raised surfaces?&Letterpress&Offset;Gravure;Screen;&&&&a&IV-B-5-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0569&mcs&0&N&Which of the following inks would be most appropriate for signs that have to be read at night?&Fluorescent&Opaque;Metallic;High gloss;&&&&a&VI-R.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0570&mcs&0&N&Which of the following types of ink is specially formulated to permit only minimal penetration of the ink into the paper's surface?&High gloss&Matte;Opaque;Fluorescent;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0571&mcs&0&N&Which of the following technologies is used to grade examination answer sheets?&Optical mark reader&Bar code reader;Optical character recognition;Magnetic character recognition;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0572&mcs&0&N&Which of the following is an example of ghosting on a printed sheet?&Faint appearance of a printed image in areas not intended to receive it&Intentional appearance of a printed image in heavy ink coverage areas;Faint appearance of small, solid, sharply defined areas surrounded by white halos in heavy ink coverage areas;Unwanted variation or lack of uniformity in ink color or gloss, especially in printed solids;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0573&mcs&0&N&Set off can best be described as&unintentional transfer of ink from one sheet to another.&printed sheets sticking together.;unwanted transfer of ink from press rollers.;bits of paper picked out of the surface by ink that has not dried sufficiently.;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0574&mcs&0&N&When an inked image extends beyond the final trim size it is called&bleed.&trap.;phantom.;knockout.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0575&mcs&0&N&An example of the concept of internal customer is the relationship between&customer service and sales.&sales and the customer.;material supplier and printer.;customer service and customer.;&&&&a&I-A-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0576&mcs&0&N&Spreading can best be described as&enlargement of a printed image.&a screen pattern in dried ink.;ink streaks in non-printing areas.;lack of uniformity in ink color.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0577&mcs&0&N&What type of proof shows each process color by itself and with other colors in the order the colors were printed?&Progressive∫Laminate;Blueline;&&&&a&V-C-6.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0578&mcs&0&N&In printing, pleasing color as a job specification refers to the need to&approximate the color of the desired image.&match precisely the color of the original image.;use only bright colors.;use inks with fluorescent components.;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0579&mcs&0&N&A match color can best be described as&duplication of the original color.&pleasing color.;spot color overprint.;approximation of the original color.;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0580&mcs&0&N&Color on a computer monitor is viewed as&additive color.&MYK color.;monochromatic color.;subtractive color.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0581&mcs&0&N&Which of the following is the process of describing new products or services to a client that are unrelated to any current orders?&Cross selling&Add-ons;Networking;Upgrading;&&&&a&I-C-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0582&mcs&0&N&Which of the following is the most basic step in achieving time management?&Preparing a daily to-do list&Returning messages;Setting long range goals;Arriving at work on time;&&&&a&II-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0583&mcs&0&N&The most important property of the substrate on which bar codes are printed can best be characterized as&surface reflectiveness.&durability.;translucency.;light reflective pattern.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0584&mcs&0&N&How many pages would result from a duplicating job with 16 leaves?&32&4;8;16;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0585&mcs&0&N&Keylines are used to&show position of artwork.&separate text.;indicate tab indexing.;specify fold positions.;&&&&a&IV-A-2-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0586&mcs&0&N&Which of the following is correctly alphabetized?&New Market Antiques<br>New York Appreciation, Inc. <br>Nexus Hair Care Corp.&10 Star Films <br>The Stamp Co. <br>Theatre Group ;Hanson, David <br>Hanson, Douglas Jr. <br>Hansen, Doreen;American Soccer Society<br>American Society of Appraisers <br>American Society for Artistic Development;&&&&a&II-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0587&mcs&0&N&Which of the following is the main factor in determining what type of address label is the most cost-effective for a project?&Quantity to be mailed&Class of mail;Weight of mail piece;Scheduling requirements;&&&&a&IV-A-6-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0588&mcs&0&N&OCR scanning uses software to&read alpha and numeric characters.&recognize photographic images.;check digits to ensure accuracy.;scan documents as graphic images.;&&&&a&IV-C-1-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0589&mcs&0&N&Buckle and knife are types of&folders.&drills.;cutters.;stitchers.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0590&mcs&0&N&The ability of paper to keep print from showing through to the other side can best be characterized as its&opacity.&porosity.;texture.;brightness.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0591&mcs&0&N&Serif type is best used for text because it&guides a reader's eye movement.&is more decorative.;looks more official than sans serif type.;is a resident font in many laser printers.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0592&mcs&0&N&Which of the following is a DISADVANTAGE to receiving PostScript files from customers?&Inability to edit files&Text can reflow;Size of files are generally too large;Incompatibility with many imagesetters;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0593&mcs&0&N&In order for a nonresident application file to be output successfully, files must contain printer fonts and&screen fonts.&directories.;word processing files.;text files.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0594&mcs&0&N&Automatic kerning is best used for&decreasing the space between selected character pairs.&reducing the size of selected characters.;increasing the width of selected characters.;increasing the space between lines of printing.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0595&mcs&0&N&Which of the following are the additive primary colors?&Red, green, and blue&Red, black, and green;Yellow, red, and green;Cyan, magenta, and yellow;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0596&mcs&0&N&Which of the following are the three sub- tractive primary colors?&Cyan, magenta, and yellow&Red, green, and blue;Red, black, and green;Cyan, yellow, and green;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0597&mcs&0&N&Under color removal (UCR) can best be described as&reduction of yellow, magenta, and cyan ink densities and replacing them with black.&the refining of intermediate tones.;the process of removing color from the midtone range.;color reduction throughout the entire image.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0598&mcs&0&N&Gray component replacement (GCR) can best be described as&color reduction used throughout an entire image.&the process of removing color from the midtone range.;blending of neutral shadows.;refining of intermediate tones between black and white.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0599&mcs&0&N&How many picas equal one inch?&6&4;7;8;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0600&mcs&0&N&When a customer calls with a complaint about a printing defect the printing service specialist should&consider impact on future business.&transfer call to salesperson.;look at the profit made on the job.;pass the action step to the department manager.;&&&&a&I-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0601&mcs&0&N&When a customer calls with a complaint about a binding defect, the printing service specialist should&gather the facts and try to resolve the problem as quickly as possible.&let the salesperson handle it.;pass the action step to the department manager.;look at the profit margin on the job prior to offering a solution.;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0602&mcs&0&N&The primary purpose of 5000 K lighting is to&standardize viewing conditions.&negate color blindness.;enhance blueline definition.;keep area at a colder temperature.;&&&&a&V-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0603&mcs&0&N&Blind embossing refers to&raising of an image without foil or ink.&using a rubber stamp.;creating images with powdered resin.;imaging with use of foil.;&&&&a&IV-A-4-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0604&mcs&0&N&Image trapping is done to&achieve precise register.&separate colors.;prevent moires.;minimize imagesetter time.;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0605&mcs&0&N&As a prepress step, image trapping is best defined as&overlapping of colors which are to appear butted.&cutting an overlay mask to box an image.;the thin white line between two colors.;a hairline keyline used to enclose a photograph.;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0606&mcs&0&N&Integral proofs are used primarily to check&color quality and match to original art.&individual color separations.;placement of text and headline.;graphic element placement.;&&&&a&V-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0607&mcs&0&N&Web press checks are always done&while the press is running.&with each new customer.;at the beginning of day shift.;when printing four-color process.;&&&&a&V-C-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0608&mcs&0&N&A blueline is used to check&text placement and page sequence.&color builds.;halftone and duotone reproduction.;screen values and trapping.;&&&&a&V-C-6.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0609&mcs&0&N&Pleasing color is an accepted printing quality level which defines color as&generally accurate.&clean and bright.;matching original.;a critical match.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0610&mcs&0&N&Selective binding is primarily used to allow a customer to&target a market precisely.&choose from different binders.;insert additional pages.;create one version of product.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0611&mcs&0&N&Which of the following is the primary reason paper is coated?&To increase printing ink holdout&To increase caliper;To resist moisture;To improve ink absorption;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0612&mcs&0&N&Thermography is used to simulate&engraving.&gravure.;electron beam imaging (ion deposition).;silk screening.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0613&mcs&0&N&Which of the following products is printed by using the silk screen process?&T-shirts&Linoleum;Wallpaper;Bread bags;&&&&a&VI-N.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0614&mcs&0&N&What type of ink is most commonly found in thermal transfer ribbons?&Wax-based&Magnetic;Rubber-based;Agra-based;&&&&a&V-A-1-e.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0615&mcs&0&N&Dot gain is generally most extreme in&midtone dots.&shadow dots.;halftone dots.;highlight dots.;&&&&a&IV-A-10.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0616&mcs&0&N&In multiple color printing one image is often expanded slightly to ensure&trapping.&density.;alignment.;consistency.;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0617&mcs&0&N&When should a printing service specialist apologize if a customer calls with a complaint?&Immediately after hearing complaint&When the customer asks to speak to a supervisor;Only if the customer threatens not to pay the invoice;Only if the problem is the fault of the printing service specialist;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0618&mcs&0&N&If the printing service specialist is unsure of the pronunciation of a customer's name, the specialist should&ask the customer the correct pronuncia- tion.&pronounce the name the way which seems correct.;use sir or madam in place of the person's name.;address customer with an endearing term.;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0619&mcs&0&N&When planning daily work, what tasks should be handled first?&Those with the highest priority&Those that are most enjoyable;Those given by favorite customers;Those which are on the top of the in basket;&&&&a&II-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0620&mcs&0&N&When making a proactive sales presentation over the telephone, the printing service professional should&develop objective prior to making the call.&begin with some small talk.;apologize for taking the customer's time by calling.;refrain from taking no for an answer.;&&&&a&III-E-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0621&mcs&0&N&Which of the following are located at the ends of a web press?&Infeed and delivery&Reel and folder;Processer and dryer;Operator and gear;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0622&mcs&0&N&What is the characteristic of ink that allows it to stick to the substrate?&Tack&Tinting;Trapping;Transfer;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0623&mcs&0&N&The darker part of a continuous tone image or its halftone reproduction is a&shadow area.&midtone area.;mezzotint area.;highlight area.;&&&&a&IV-A-2-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0624&mcs&0&N&Which of the following is the unwanted transfer of excess ink from one sheet to another?&Set-off&Bleed;Tracking;Scumming;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0625&mcs&0&N&Which of the following is a sample print of a job yet to be printed?&Proof&Dummy;Pasteup;Tear sheet;&&&&a&V-C-11.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0626&mcs&0&N&To close a conversation with a customer, it is best to¶phrase what the customer said.&ask about add-on sales.;confirm payment schedule.;compliment customer's demeanor.;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0627&mcs&0&N&Which of the following most likely results from using industry jargon, technical talk, and big words?&Confuses or irritates customers&Teaches customers new things;Shows customers how educated the speaker is;Lets management know the speaker is in charge;&&&&a&I-C-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0628&mcs&0&N&When faxing quotes and purchase orders, it is best to&verify message has been received.&ask for future new business.;send a confirming postcard.;send them twice to ensure that one makes it through.;&&&&a&I-B-6.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0629&mcs&0&N&Writing a letter is preferable to a phone call when&issues are too complex to be handled over the phone.&client is too busy to take a call.;dealing with out of state customers.;there is time to write a letter.;&&&&a&I-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0630&mcs&0&N&The K in CMYK refers to&black.&1000.;kelvin.;kilowatt.;&&&&a&V-A-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0631&mcs&0&N&Register marks are always placed&outside of trim marks.&in the gutter.;in the gripper area.;inside of trim marks.;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0632&mcs&0&N&How many print towers are required when a form is four colors but three of those colors have no gap?&7&3;4;9;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0633&mcs&0&N&Which of the following should be done when producing a continuous letterhead and a standard envelope, when color match to each is critical?&Provide sample of one to match the other&Consult with ink supplier;Supply the same PMS number to each manufacturer;Use transparent ink;&&&&a&VI-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0634&mcs&0&N&When a printer receives negatives from a customer and there is a scratch through a screened area, the printer should&inform customer of problem.&print with furnished film.;remove the scratch with a special pen.;recreate and charge customer accordingly.;&&&&a&IV-A-2-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0635&mcs&0&N&Which of the following should be done when a customer decides to make a copy change on a press check because the customer does not like the way something looks?&Explain additional charges that would occur and possibility of a missed ship date&Explain that it is impossible to make a change at this point;Inform customer that it looks good and the change is not necessary;Stop the press and wash-up;&&&&a&I-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0636&mcs&0&N&For a printed sample to be considered camera- ready copy, the copy should NOT have&screens.&a logo.;red ink.;a light background.;&&&&a&IV-A-2-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0637&mcs&0&N&A 3.5 continuous form should be printed on a&14 press.&17 press.;22 press.;24 press.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0638&mcs&0&N&The overall width of a continuous form is the&dimension left edge to right edge including the lineholes.&top to bottom dimension.;dimension from hole to hole.;dimension left edge to right edge without the lineholes.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0639&mcs&0&N&The most economical way to prevent transfer of information from one part of a multipart form to another is&short part.&die cut.;blockout.;pattern carbon.;&&&&a&VI-F-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0640&mcs&0&N&Which of the following is needed to collate a six-part form that has 2 pattern carbons and 3 standard carbons?&8 station collator&6 station collator;10 station collator;12 station collator;&&&&a&VI-F-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0641&mcs&0&N&Stripe carbons always run¶llel to web.&left to right.;top to bottom.;perpendicular to web.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0642&mcs&0&N&Which of the following is necessary when determining the fastening on multipart continuous forms?&Check computer printer specifications&Ask customer for preference;Let the plant decide what is best;Compare cost of different methods;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0643&mcs&0&N&When a customer says the 6-part continuous forms supplied are jamming in the printer, what is the first thing that should be done?&Check the printer specifications&Suggest customer refold forms;Have the customer call the printer repairman;Call the manufacturer to tell them to reprint the forms;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0644&mcs&0&N&Which of the following is the most appropriate action to take when the printing service specialist is unfamiliar with a product but needs to call for a quote?&Ask supplier for assistance&Pretend knowledge about product;Ask supervisor to call for the quote;Tell customer the job cannot be done;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0645&mcs&0&N&A perforation that goes through both paper and carbon is a&crash perforation.&press perforation.;jump perforation.;clean edge perforation.;&&&&a&VI-F-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0646&mcs&0&N&When considering index tab options, mylar reinforcing should be used if&the tab needs wear protection.&there is no printing.;printing in different colors.;tab is smaller than 1/4.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0647&mcs&0&N&A moire is created by&incorrect screen angles.&too low line screen.;too high line screen.;incorrect screen density.;&&&&a&IV-A-2-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0648&mcs&0&N&Jogging consists of&aligning a stack of paper.&gathering signatures.;collating sheets together.;gathering sheets in a pile.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0649&mcs&0&N&Cyan, magenta, yellow, and black are what kinds of ink?&Process&Flat;Match;Critical;&&&&a&V-A-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0650&mcs&0&N&Dull or matte coated papers are ideal for&text printing.&envelopes.;color copies.;manufacturer's coupons.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0651&mcs&0&N&In paper making, fibers tend to align them- selves in the direction that the web moves producing the&grain direction.&felt side.;watermark.;gloss finish.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0652&mcs&0&N&When alphabetizing files, which of the following files would come immediately after Service Center?&Service Trauma Center&Tour Time;71st Street Garage;The Service Attic;&&&&a&II-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0653&mcs&0&N&What should be specified with every application software compatible stock form order?&Software version&Camera ready art;Computer print positions;Complete form specifications;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0654&mcs&0&N&Which of the following is the greatest advan- tage of an imprinted continuous computer multipart stock form?&Economical in small quantities&Appearance on all the parts;Ability to change the format;Economical in large quantities;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0655&mcs&0&N&Which of the following is the leading method for printing on corrugated stock?&Flexography&Offset;Gravure;Letterpress;&&&&a&IV-B-3-b-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0656&mcs&0&N&Which of the following printing processes provides the most consistent color reproduction throughout a run?&Gravure&Screen;Letterpress;Flexography;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0657&mcs&0&N&Lithography separates image areas from non- image areas by using&water and additives.&raised surfaces.;engraved surfaces.;heat and pressure.;&&&&a&IV-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0658&mcs&0&N&The most efficient way to get information from coworkers in other departments is&telephone and e-mail.&arrange for a luncheon meeting.;send an interoffice memorandum.;schedule regular staff meetings.;&&&&a&I-C-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0659&mcs&0&N&When placing a caller on hold, the printing service specialist should first&ask for caller's permission and wait for a response.&take the caller's phone number in case they get cut off.;inform caller the phone is about to be put on hold.;set a timer to monitor the time caller is on hold.;&&&&a&I-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0660&mcs&0&N&Which of the following printing processes can print on the widest range of substrates?&Ink jet&Offset;Digital;Letterpress;&&&&a&IV-B-6-b-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0661&mcs&0&N&The cut-off on a web press is equal to the&circumference of the plate cylinder.&width of the roll of paper.;width of the plate cylinder.;minimum quantity that a roll of paper will produce.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0662&mcs&0&N&CASS certification allows a client to obtain&a postal discount.&OSHA waiver.;Material Safety Data Sheets.;common carrier discounts.;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0663&mcs&0&N&A hinge score is used on the cover of a perfect bound book to&hide bindery glue.&allow book to lie flat.;create a design element.;allow use of a thinner stock.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0664&mcs&0&N&A common carrier will leave a delivery on the customer's dock unless&inside delivery is specified.&the carrier is nonunion.;an elevator is present.;the carrier has time to hand deliver.;&&&&a&III-B-11.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0665&mcs&0&N&What printing process directs droplets of ink onto a substrate?&Ink jet&Digital;Electrostatic;Thermography;&&&&a&IV-B-6-b-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0666&mcs&0&N&Which of the following is an advantage of spiral wire binding over other mechanical binding?&Allows the book to double over&Is lower in price;Is available in a wider variety of colors;Allows the book to lay flat;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0667&mcs&0&N&Mechanically bound books must have&an inside margin.&a cover.;an end sheet.;a long press run.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0668&mcs&0&N&A lay-flat perfect bound book has the cover attached&along the edges of the first and last pages.&with hot glue in notches.;with vertical rows of adhesive across the spine.;down the middle of the spine.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0669&mcs&0&N&Customers who operate on a just-in-time inventory basis require&precise quantities at specified times.&bar coded cartons.;lowest possible prices.;nearby location of production facility.;&&&&a&III-D-10.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0670&mcs&0&N&Which of the following should a printing service specialist suggest a customer use to verify that a shipment is correct?&Packing list&Air bill;Invoice;Bill of lading;&&&&a&III-B-11.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0671&mcs&0&N&Which of the following is a required part of a bill of lading?&Memorandum&Packing list;Delivery ticket;Shipping label;&&&&a&III-B-11.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0672&mcs&0&N&A print buyer is livid because posters were damaged in transport. According to the buyer, the boxes were stuffed past capacity and were not taped very well. If the terms of sale are F.O.B. origin, who is responsible for filing the damage claim?&Print buyer&Freight carrier;Printing company;Insurance company;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0673&mcs&0&N&A buyer refuses to sign a delivery ticket saying many of the packages appear to be damaged and wants to open the shipment. The carrier is adamant that none of the boxes are to be opened until the buyer signs the delivery ticket. According to federal regul&The carrier must allow the buyer to open the packages before signing the delivery ticket&The carrier should call the seller;Both the carrier and the buyer need to call the seller if shipment was sent F.O.B. origin;The buyer should not open the shipment and should refuse to accept delivery;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0674&mcs&0&N&What is the weight of a ream of paper in its basic size?&Basis weight&Sheet size;M weight;Hundred weight;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0675&mcs&0&N&Which of the following machines produces paper from liquid pulp?&Fourdrinier&Chipper;Cast coater;Calender stack;&&&&a&V-B-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0676&mcs&0&N&Which of the following processes uses two mated dies to create a raised image?&Embossing&Debossing;Die cutting;Thermography;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0677&mcs&0&N&Which of the following is the most appropriate way for a printing service specialist to show clients how valuable their business is?&Send handwritten thank-you notes&Extend invoice terms;Hand deliver their invoices;Fax a form letter each month;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0678&mcs&0&N&What is the major factor in determining imposition?&Binding method&Length of run;Presence of self-cover;Size of shipping cartons;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0679&mcs&0&N&When reproducing a color photograph, which of the following must be considered?&Paper finish&PMS colors used;Type of binding;Size of original;&&&&a&IV-A-2-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0680&mcs&0&N&Which of the following pieces of equipment is used to read color bars?&Densitometer&Inkometer;Gray scale;Color selector;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0681&mcs&0&N&The quiet zone for a bar code must be&at each end.&at the top.;at the bottom.;between bars.;&&&&a&IV-C-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0682&mcs&0&N&In metal decorative printing, which of the following two types of metal containers are used?&Two piece and three piece&One piece and two piece;Three piece and four piece;Two piece and four piece;&&&&a&VI-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0683&mcs&0&N&What is the printing process used in metal decorative printing?&Lithography&Gravure;Silk screen;Flexography;&&&&a&VI-G-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0684&mcs&0&N&Prior to metal decorative printing, the sheet is usually press coated on the outside of the container with what kind of coating?&Opaque white&Aqueous;Ultraviolet;Clear varnish;&&&&a&VI-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0685&mcs&0&N&The first stage of an automated can manufacturing process is to cut the metal sheets into strips which are referred to as&body blanks.&blankets.;negatives.;metal plates.;&&&&a&VI-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0686&mcs&0&N&Which of the following is the best bar code to use in an application that requires encoding data of 100 characters?&Two-dimensional&Discrete;Interleaved;Continuous;&&&&a&IV-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0687&mcs&0&N&Which of the following is the most cost-effective printing process for a quantity of 500 four-color flyers?&Electrophotography&Gravure;Lithography;Letterpress;&&&&a&IV-B-6-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0688&mcs&0&N&Which of the following is the best use of digital printing?&Personalization&High quality halftones;Quantity of 5000 or more;Job requiring negatives;&&&&a&IV-B-6-b-1-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0689&mcs&0&N&Which of the following is the most accurate device used to input graphics that have already been created?&Flat-bed scanner&Modem;Facsimile;Hand-held scanner;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0690&mcs&0&N&After a graphic has been scanned or created in a software program, it is displayed on a monitor as&a bit mapped image.&a TIFF file.;an EPS image.;a compressed file.;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0691&mcs&0&N&An outlined image of a graphic can best be described as&a vector.&an EPS.;a TIFF.;a raster.;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0692&mcs&0&N&In digital color, what process helps ensure the scanned color, the viewed color on the monitor, and the printed color look the same?&Calibrating&Proofing;Translating;Imagesetting;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0693&mcs&0&N&The capacity of a binder is based on the&size of the rings.&binder material.;overall size of the binder.;rivets on the spine of the binder.;&&&&a&VI-R.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0694&mcs&0&N&Which of the following processes is usually used to print gift wrap?&Gravure&Silk screen;Lithography;Flexography;&&&&a&VI-J-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0695&mcs&0&N&The flap on a baronial envelope is&pointed.&square.;rounded.;wallet style.;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0696&mcs&0&N&Which of the following should a printing service specialist do first when handling a customer's complaint?&Listen with empathy&Promise to call back;Refer them to the sales department;Ask them what can be done to help;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0697&mcs&0&N&Which of the following is the best way to manage multiple tasks?&Write them down and prioritize&Pick the easiest one first;Ask supervisor what to do;Pick the most pressing matters first;&&&&a&II-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0698&mcs&0&N&The terms head, foot, face, and spine refer to&characteristics of books.&postal specifications.;parts of an envelope.;names of parts of typefaces.;&&&&a&VI-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0699&mcs&0&N&Collating refers to&arranging individual sheets in a specific order.&emulsifying ink in the fountain.;polishing the surface of a sheet of paper.;aligning wire in saddle stitched books.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0700&mcs&0&N&The gauges of perforating rules are referred to as&teeth per inch.&gaps per inch.;dots per inch.;lines per inch.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0701&mcs&0&N&Which of the following is an example of an internal customer?&Pressroom supervisor&Client's secretary;Visiting supplier;Firm's tax accountant;&&&&a&II-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0702&mcs&0&N&Which of the following inks is best suited for plastics and plastic coated papers?&Ultraviolet cured&Flexographic;Heat resistant;Rubber-based;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0703&mcs&0&N&What is the predetermined positioning of pages for printing?&Imposition&Mock-up;Thumbnail;Stacking signatures;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0704&mcs&0&N&Under color removal (UCR) is best described as reducing cyan, magenta, and yellow and adding a corresponding amount of&black ink.&dull varnish.;opaque gray.;transparent white.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0705&mcs&0&N&Round, D, and angle are common names for&binder rings.&type styles.;embossing dies.;fountain rollers.;&&&&a&VI-R.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0706&mcs&0&N&Which of the following best describes a localized watermark?&Appears in the same exact position on all sheets&Appears in random locations;Indicates recycled content;Is a paper mill logo;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0707&mcs&0&N&A matte coated sheet is&coated but not calendared.&dull varnished.;coated twice.;super calendared.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0708&mcs&0&N&Lengthwise, stacked, and horizontal are three types of&spine printing formats.&binding formats.;grain directions.;palletizing sequences.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0709&mcs&0&N&Heat reactive and chemically reactive inks are most commonly used for&security.&holograms.;bar codes.;letterheads.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0710&mcs&0&N&Gripper and tail end margins on a work and tumble press form must always&be equal.&be perforated.;match the head trim.;be on a ratio of 2 to 1.;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0711&mcs&0&N&CR 80, CR 72, CR 60, and CR 52 are standard sizes for&plastic cards.&type fonts.;booklet envelopes.;greeting cards.;&&&&a&VI-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0712&mcs&0&N&What is the tendency of a printed image to spread?&Dot gain&Trapping;Sheet curl;Blanket stretch;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0713&mcs&0&N&When foil stamping an area that has been varnished, the varnish should be&wax-free.&soy-based.;ultraviolet.;powdered.;&&&&a&V-D-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0714&mcs&0&N&Brightness best describes&light reflected from paper surface.&halftone density.;the gloss reflection of varnish.;image reproduction on uncoated paper.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0715&mcs&0&N&What is the most durable protection coating used on paper?&Film lamination&Aqueous;Ultraviolet;Flood varnish;&&&&a&V-B-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0716&mcs&0&N&Side seamed, hooked, and flanged are examples of&finishing styles of cans.&envelope designs.;lithographic printing plates.;plate clamps on offset presses.;&&&&a&VI-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0717&mcs&0&N&In which of the following printing processes is the image or design cut or etched into the surface of the cylinder?&Gravure&Relief;Screen;Planographic;&&&&a&IV-B-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0718&mcs&0&N&A printing method that uses a raised image area is best characterized as&relief.&screen.;gravure.;planographic.;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0719&mcs&0&N&Which of the following is a printing process in which both the image and nonimage areas are on the same plane of the plate and are differentiated chemically?&Lithography&Relief;Screen;Gravure;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0720&mcs&0&N&What is the printing process that uses a squeegee device to apply an ink film?&Silk screen&Relief;Gravure;Planographic;&&&&a&IV-B-4-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0721&mcs&0&N&What form of stencil printing uses metal, nylon, or silk to contain the image to be produced?&Screen&Relief;Gravure;Planographic;&&&&a&IV-B-4-b-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0722&mcs&0&N&What is the ink drying process most commonly used by newspapers?&Absorption&Evaporation;Ultraviolet curing;Oxidation/polymerization;&&&&a&VI-P.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0723&mcs&0&N&What is the ink drying process most often used with gravure printing?&Evaporation&Absorption;Ultraviolet curing;Oxidation/polymerization;&&&&a&IV-B-2-b-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0724&mcs&0&N&The ink drying process in which air dries the vehicle, and special dryers are included in the formula causing the ink to gel and harden best describes&oxidation/polymerization.&absorption.;evaporation.;ultraviolet curing.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0725&mcs&0&N&What is the ink drying process in which the vehicle is literally soaked into the paper while the pigment remains on the surface?&Absorption&Evaporation;Ultraviolet curing;Oxidation/polymerization;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0726&mcs&0&N&What is the ink drying process in which the vehicle is eliminated by heat leaving behind a solid film of vehicle and pigmentation?&Evaporation&Absorption;Ultraviolet curing;Oxidation/polymerization;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0727&mcs&0&N&Which of the following is the most commonly used process of ink drying with most offset sheet-fed and letterpress printing?&Oxidation/polymerization&Absorption;Evaporation;Ultraviolet curing;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0728&mcs&0&N&Which of the following processes uses an ink that is fluid, has a low viscosity, and dries by evaporation?&Flexographic&Screen;Lithographic;Letterpress;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0729&mcs&0&N&Which of the following ink types uses corn, soybean, and linseed oils in their vehicles?&Agra&Water-based;Petroleum-based;Rubber-based;&&&&a&V-A-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0730&mcs&0&N&In the United States, if a monthly magazine is not inserted into an envelope, it is normally mailed via&periodical mail.&first class mail.;standard A mail.;standard B mail.;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0731&mcs&0&N&In the United States, a high volume nationwide sweepstakes mailing would normally be mailed via&standard A mail.&priority mail.;periodical mail.;standard B mail.;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0732&mcs&0&N&Frequency modulation screening is best characterized by&all halftone dots the same size.&175 lines per inch.;an inherent screen moire.;an increased dot gain.;&&&&a&IV-A-2-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0733&mcs&0&N&Dot gain is normally evaluated at what size dot?&50%&20%;60%;100%;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0734&mcs&0&N&Selective binding is used primarily for&target marketing.&machine scheduling.;catalogs which polybag only.;standard rate mailings only.;&&&&a&VI-A-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0735&mcs&0&N&In electronic prepress, calibration is used to&ensure all devices in the imaging process perform to a known specification.&quantify the color gamut and color spectrum of a particular device.;translate the color space of one device to another device within the system.;verify color and hue intensity in the prepress environment.;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0736&mcs&0&N&When resolving a customer's problem, a printing service specialist should&ask questions and take the initiative.&give feedback to customer in one week.;wait for supervisor to determine solution.;refer customer to sales representative.;&&&&a&II-H-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0737&mcs&0&N&Computer-to-plate imaging is significant in that it&bypasses photographic film handling in prepress.&eliminates the need for proofs.;decreases quality of printed product.;requires a modem for output of image.;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0738&mcs&0&N&A primary effect of direct-to-plate imaging is to&bypass film making.&prevent faulty impositions.;skip all types of proofing the images.;expose single page film on a step and repeat platemaker.;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0739&mcs&0&N&Preflight refers to&examining customer supplied electronic files prior to placing into production.&receiving files via telephone lines.;planning the page layout and font usage for all files.;printing all files as laser copies prior to film production.;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0740&mcs&0&N&In consumer magazine publishing, the publisher earns the most profit from&advertisements.&editorial pages.;newsstand sales.;subscriber sales.;&&&&a&VI-E-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0741&mcs&0&N&In written correspondence, the use of active voice will usually&be more direct and easier to understand.&reduce the emotional impact.;take more words to state what is meant.;ensure accurate communication.;&&&&a&I-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0742&mcs&0&N&Moire is best described as&an undesirable screen pattern.&an electronic screened image.;a rosette pattern visible on the printed sheet.;a magenta screen in a four-color separa- tion.;&&&&a&IV-A-10.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0743&mcs&0&N&Resolution in electronic process refers to the°ree of clarity of an image.&screen percentage in the midtone range.;total density of four colors in a separation set.;files which are ready to be imaged.;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0744&mcs&0&N&Crossover images or gutter jumps in perfect bound magazines are best when designed to&run horizontally across both pages.&run in 8-point type.;print in processed color.;be positioned at a 45 degree angle across both pages.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0745&mcs&0&N&The largest postage discount on standard mailings is given by the United States Postal Service for&carrier route sort.&residual sort.;unique city sort.;three-digit sort.;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0746&mcs&0&N&A standard A mailing usually requires a minimum of how many pieces of mail?&200&50;125;500;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0747&mcs&0&N&Any outsert enclosed in a polybag with a periodical requires which of the following?&The words Supplement to ....(magazine name)&A separate bar coded label;A standard indicia printed on back of outsert;Spot gluing to top of the magazine;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0748&mcs&0&N&A makegood in publication printing is used by the printer to&credit the publisher for a printer's error.&write off spoiled work costs.;make up for underruns.;assure each advertisement is within specification.;&&&&a&III-D-6.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0749&mcs&0&N&For ink jet addressing to be accepted by the United States Postal Service, the address must&meet reflectance standards.&be at least 10 pt type.;appear on the back of the bound piece.;fall in the bottom third of the bound piece.;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0750&mcs&0&N&Trapping at the press refers to&how each ink film lays on top of each other.&ink scumming on the sheet.;how accurate the color registration is.;a hairline of white around all graphic elements.;&&&&a&IV-A-3-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0751&mcs&0&N&When ultraviolet coating is required on a cover, the inks must be&wax free.&magnetic.;fluorescent.;light-absorbing.;&&&&a&IV-A-3-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0752&mcs&0&N&Among the United States Postal Service requirements for periodical mail, the publisher must&mail at the stated frequency.&mail only to paid subscribers.;have at least 60% ad revenue.;have at least 40% of the subscribers request the magazine.;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0753&mcs&0&N&Tearsheets are used by publishers to&prove the ad printed.&bind into a book.;reference the color.;obtain printing approval.;&&&&a&II-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0754&mcs&0&N&The force of paper as it is drawn through a web press is web&tension.&speed.;break.;control.;&&&&a&V-B-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0755&mcs&0&N&Which of the following is lithographic printing from rolls of paper?&Web offset&Roto gravure;Letterpress;Flexographic;&&&&a&IV-B-7-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0756&mcs&0&N&Which of the following is the ability of ink layers to adhere properly?&Tack&Holdout;Viscosity;Absorption;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0757&mcs&0&N&A person with a logical personality type will usually&avoid frivolity and be extremely business oriented.&base actions more on feelings than facts.;fear being blamed for something that might go wrong.;seek permission from superiors before making decisions.;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0758&mcs&0&N&A customer who says, It appears there has been a mistake, perceives their world more strongly through which of the following senses?&Sight&Smell;Touch;Sound;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0759&mcs&0&N&The best way to view a customer complaint is as&an opportunity.&an interruption.;a routine occurrence.;a personal criticism.;&&&&a&II-H-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0760&mcs&0&N&Open-ended questions usually begin with a word like&how.&did.;will.;have.;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0761&mcs&0&N&The rule of thumb in any service situation is to&under promise and over deliver.&over promise and over deliver.;over promise and under deliver.;under promise and under deliver.;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0762&mcs&0&N&The shipping document used when local ship- ments are made by a company vehicle is a&delivery receipt.&packing list.;uniform straight bill of lading.;straight bill of lading short form.;&&&&a&III-B-11.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0763&mcs&0&N&Freight prepaid and add means that the&seller pays the carrier and invoices customer.&seller will absorb the freight charges.;carrier will absorb the freight charges.;buyer pays carrier at time of delivery.;&&&&a&III-D-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0764&mcs&0&N&Planographic printing is a process which transfers an image&off a flat surface.&from a sunken surface.;from a raised surface.;through a stencil.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0765&mcs&0&N&A 4-part carbonless form would contain which of the following paper sequences?&CB, CFB, CFB, CF&CF, CFB, CFB, CB;CB, CFB, CF, CF;CF, CFB, CB, CB;&&&&a&VI-F-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0766&mcs&0&N&Which of the following is a method of reading scanned alpha and numeric characters on a document?&OCR&EDI;OMR;MICR;&&&&a&IV-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0767&mcs&0&N&When scanning a document, which of the fol- lowing would provide the highest contrast between typeface and background?&Red type on white paper&Blue type on canary paper;Black type on tan paper;Brown type on blue paper;&&&&a&IV-C-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0768&mcs&0&N&Stiffness refers to a paper's ability to&resist bending.&withstand tension.;withstand pressure.;prevent show through.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0769&mcs&0&N&Which of the following is characteristic of the inks used for optical character recog- nition?&Nonreflective inks absorb light&Reflective inks absorb light;Reflective inks are read inks;Nonreflective inks are nonread inks;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0770&mcs&0&N&Which of the following printing processes employs paper that changes color when printed?&Thermal direct&Die diffusion;Ion deposition;Thermal transfer;&&&&a&IV-B-6-b-1-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0771&mcs&0&N&Which of the following is a finishing process that produces a sunken image on the substrate?&Debossing&Embossing;Foil stamping;Thermography;&&&&a&IV-B-6-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0772&mcs&0&N&For a printing service specialist, an order is not complete until the&product is delivered and the customer is satisfied.&invoice is paid.;product is shipped and an invoice is sent.;product is manufactured and the trucker picks it up.;&&&&a&III-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0773&mcs&0&N&The most important consideration for deciding how to file a record is knowing&how it is to be identified for retrieval.&why it is to be filed.;who is going to be looking for it.;how frequently it will be retrieved.;&&&&a&II-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0774&mcs&0&N&Which of the following should describe delivery date?&Same as the arrival date&Same as the ship date;Date the job leaves the factory;Date the job is to go to the loading dock;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0775&mcs&0&N&When designing a form for printing variable data by computer, what is the primary concern of the designer?&Computer print positions&Text being left justified;Avoiding too much blank space;Ballot boxes directly lined up with each other;&&&&a&VI-F-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0776&mcs&0&N&Which of the following is the best example of intelligent paper?&Two dimensional bar coded label&Watermark paper;Void security pantogragh;Self-contained carbon paper;&&&&a&I-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0777&mcs&0&N&Which of the following is the most appropriate action for a printing service specialist if an electronic file is received which can not be opened?&Call the customer to determine what soft- ware was used and how it was saved&Recreate the copy;Take the hard copy to composition and ask them to recreate the copy;Return the diskette to the customer with a note stating the file can not be retrieved;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0778&mcs&0&N&Which of the following should be done if a drop-in photo scanned at 300 dpi is provided to be printed as a 200 line screen art print?&It should be rescanned at a higher resolution&It is excellent quality to print;It should be enlarged;It will adjust the resolution in the printer device;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0779&mcs&0&N&Which of the following form constructions should be suggested when a customer complains that at the end of the month they are mailing a large quantity of statements and are manually placing a return envelope in every out going envelope?&Insert mailer&Unit set;Label/form combination;Stencil/form combination;&&&&a&VI-F-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0780&mcs&0&N&In which of the following circumstances would a printing service specialist be most likely to suggest an on-site press inspection?&When there is a critical color match&When there is a tight press schedule;When the piece has live stamps;When there is start-up of a new press;&&&&a&III-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0781&mcs&0&N&What are the finely ground, solid materials that give ink its color?&Pigments&Resins;Varnish;Additives;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0782&mcs&0&N&Which of the following bar codes is used to represent extremely large amounts of data?&Two dimensional&Discrete;Consecutive;Omnidirectional;&&&&a&IV-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0783&mcs&0&N&The area of a bar code that precedes the start character and follows the stop character is the&quiet zone.&read area.;check digit.;intercharacter gap.;&&&&a&IV-C-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0784&mcs&0&N&Which of the following is the greatest DISADVANTAGE of a custom die cut label?&Initial cost of the die&Cost of printing labels;Availability of paper stock;Need for specialty liner material;&&&&a&VI-D-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0785&mcs&0&N&Spun olefin envelopes are usually selected for their&durability.&cost.;appearance.;printability.;&&&&a&VI-H-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0786&mcs&0&N&A desirable characteristic of a tag stock product is its&durability.&fold resistance.;writing surface.;moisture absorbency.;&&&&a&VI-M-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0787&mcs&0&N&Which of the following is a temporary type of form fastening?&Crimping&Taping;Stitching;Line gluing;&&&&a&VI-F-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0788&mcs&0&N&Which of the following is used to imprint on a convex or concave product?&Pad printing&Gravure;Letterpress;Lithography;&&&&a&IV-B-6-b-1-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0789&mcs&0&N&Which of the following results when the edges of one image overlap the edges of a second image?&Trapping&Tinting;Tracking;Blending;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0790&mcs&0&N&Which of the following inks is used to print information to be read by an optical scanner?&Nonreflective&Opaque;Metallic;Reflective;&&&&a&V-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0791&mcs&0&N&If a production manager is not giving a printing service specialist a timely answer to a question, which of the following should be the next course of action?&Explain to the production manager that if unable to produce the needed information the specialist's supervisor will be contacted&Follow the production manager around until an answer is given;Call the president of the company and explain it is difficult to get information from the production manager;Tell client that there is nothing more that can be done;&&&&a&I-A-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0792&mcs&0&N&What should be the first consideration when deciding what type of book binding to use?&What the end use of the book will be&Number of books to be printed;How many pages the book will have;Scheduling requirements and delivery;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0793&mcs&0&N&Which of the following best describes the primary graphic format that was designed for compressing either full-color or grayscale images?&JPEG&GIF;BMP;TIFF;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0794&mcs&0&N&Which of the following is most likely to increase sales while also helping the customer to improve a product?&Add on&Advertising;Direct mailing;Direct marketing approach;&&&&a&III-D-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0795&mcs&0&N&Which of the following actions would be LEAST likely to help sales be more successful?&Focus only on current customers to ensure that their needs are met&Take time to learn product line;Encourage customers to meet with the plant personnel;Research the business markets of large accounts;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0796&mcs&0&N&When placing a perforation near a fold, what is the MINIMUM allowable distance for an optimum fold?&1/4-1/2&1/16-1/8;5/8-3/4;7/8-1;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0797&mcs&0&N&Which of the following fonts works best with most imagesetters?&PostScript&P font;TrueType;Multiple Master;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0798&mcs&0&N&Which of the following ink properties must be considered when using successive layers of ink throughout the press run?&Tack&Opacity;Viscosity;Fade resistance;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0799&mcs&0&N&If a customer is doing a large direct mail advertising campaign and the prospect list may have duplicates or dead addresses, what course of action should be most beneficial?&Perform merge/purge and obtain NCOA verification&Have consultant go through the list one by one;Provide post office with list for review and updating;Perform CASS certification of list;&&&&a&VI-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0800&mcs&0&N&Which of the following best describes a printed piece that is independently produced and inserted between signatures of a publication?&Tip-in&Tip-on;Tear sheet;Adsert card;&&&&a&VI-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0801&mcs&0&N&Which of the following best describes a production problem that causes a loss of detail, dark tones, and fat type?&Dot gain&Moire;Ghosting;Set off;&&&&a&IV-A-3-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0802&mcs&0&N&At what stage is it most effective to alert a customer to missing fonts on an electronic file?&Preflight&Blueline;Film output;Press check;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0803&mcs&0&N&Which of the following folded brochures would be the most difficult to machine-insert into an envelope?&Accordion fold&Wrap fold;Gatefold;Double parallel fold;&&&&a&IV-A-6-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0804&mcs&0&N&In an 8-panel brochure with copy centered on each of the equal sized panels, which of the following folds will require adjustment to the size of the panels?&Roll fold&Accordion fold;Letter fold;Double parallel fold;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0805&mcs&0&N&Which of the following best describes what is done to reduce push-out or creep on a multiple signature book?&Shingling&Fanning;Masking;Rounding;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0806&mcs&0&N&Which of the following best describes resolution?&Degree of clarity of a printed image&Point size of a typeface;Optical quality of a surface;Measurement of ink density;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0807&mcs&0&N&Which of the following best describes a pattern created when all four CMYK color screens are printed at traditional angles?&Rosette&Moire;Ghosting;Posterization;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0808&mcs&0&N&Which of the following displays the lowest resolution?&Computer screen&Laser printer;Digital proofer;Photo imagesetter;&&&&a&IV-A-2-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0809&mcs&0&N&Which of the following is most appropriate when providing service to clients?&Customize services to meet individual needs&Give all customers standard service;Return the calls of preferred clients first;Involve clients in daily scheduling;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0810&mcs&0&N&A successful proactive printing service specialist sells&solutions to needs.&services.;products.;time management.;&&&&a&III-E-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0811&mcs&0&N&Which of the following best describes the sizing of photos to fit layouts?&Scaling&Imaging;Scanning;Digitizing;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0812&mcs&0&N&A photograph should not be scanned at a higher than necessary resolution because&the file size becomes too large to work with efficiently.&dot gain cannot be controlled.;the details of the photo are lost.;the output devices are preset to certain resolutions.;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0813&mcs&0&N&Camera and scanner operators must adjust halftones and separations to compensate for which of the following?&Dot gain&Bleeds;Trapping;Screen angles;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0814&mcs&0&N&Low-end digital color proofing is used to show&text and headline placement.&match color.;color builds.;halftone quality.;&&&&a&IV-A-2-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0815&mcs&0&N&Which of the following is used to determine how ink will appear on a substrate before going to press?&Drawdown&Blueline;Laminated proof;Digital color proof;&&&&a&V-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0816&mcs&0&N&Bindery and finishing are first considered&when the job is initially planned.&after the job is cut.;after the job is printed.;when planning which folder to use.;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0817&mcs&0&N&What are the three additive primary colors of white light?&Red, green, and blue&Black, gray, and white;Red, orange, and yellow;Cyan, magenta, and yellow;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0818&mcs&0&N&Which of the following is an image visible in some papers?&Watermark&Hologram;Microprinting;Void pantograph;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0819&mcs&0&N&Antique, smooth, and coated refer to&paper finishes.&paper content.;paper colors.;recycled paper.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0820&mcs&0&N&Which of the following is used as a quality control device to maintain color consistency?&Densitometer&pH meter;Micrometer;Spectrophotometer;&&&&a&V-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0821&mcs&0&N&A folded plan showing page numbers for a multipage product is commonly referred to as a&dummy.&color proof.;rough layout.;thumbnail sketch.;&&&&a&IV-A-5-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0822&mcs&0&N&Which of the following best describes a series of small cuts in the paper to make tearing easier?&Perforating&Scoring;Slitting;Punching;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0823&mcs&0&N&Which of the following should be created to compensate for misregistration and to avoid white space between colors?&Trap&Mask;Bleed;Knockout;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0824&mcs&0&N&Which of the following best describes serifs on a typeface?&Strokes projecting from the top and bottom of a character&Forward slant of a character;Backward slant of a character;Thickness of the main stroke of a character;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0825&mcs&0&N&Letters and characters of the same design in a given size refers to which of the following?&Font&Series;Family;Matrix;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0826&mcs&0&N&Type set lines that are set with flush left and right margins are referred to as&justified.&nested.;centered.;cascaded.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0827&mcs&0&N&Which of the following best describes the capability of OCR software?&Reading copy from a printed sheet&Reading dot gain variances;Interpreting bar code data;Calculating data from printed marks;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0828&mcs&0&N&The primary objective of the Occupational Safety and Health Administration (OSHA) is to prevent&injuries.&waste.;fraud.;discrimination.;&&&&a&III-A-3-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0829&mcs&0&N&Which of the following processes best describes printing through a surface stencil?&Screen&Gravure;Planographic;Letterpress;&&&&a&IV-B-4-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0830&mcs&0&N&Material Safety Data Sheets (MSDS) should be available to&all personnel.&managers only.;state officials only.;shop superintendents only.;&&&&a&III-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0831&mcs&0&N&As paper travels through a web press, it can be routed in a different direction by&turn bars.&a web slitter.;a doctor blade.;a festoon.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0832&mcs&0&N&In a service situation, which of the following is the best technique?&Under promise and over deliver&Over promise and over deliver;Over promise and under deliver;Under promise and under deliver;&&&&a&I-C-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0833&mcs&0&N&Additional products that enhance, compliment, or supplement a customer's original order can best be described as&add-ons.&resales.;residuals.;cross-sales.;&&&&a&I-C-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0834&mcs&0&N&Dot gain refers to which of the following?&Enlargement of individual dots&Distortion of the size of ink dots on paper;Misalignment of ink dots;Increase in the number of dots;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0835&mcs&0&N&Paper grain refers to&fiber direction.&watermark direction.;foldability of a sheet.;printability of a sheet.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0836&mcs&0&N&Which of the following is usually the LEAST expensive component of a direct mail package?&Lift note&Brochure;Outer envelope;Business reply envelope;&&&&a&VI-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0837&mcs&0&N&When printing service specialists take the initiative to go beyond normal measures, they are said to be&proactive.&reactive.;aggressive.;presumptuous.;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0838&mcs&0&N&A sufficient contrast between ink and paper is produced using black print on paper that has&at least a 70% brightness rating.&a low level of opacity.;a high level of opacity.;less than a 50% brightness rating.;&&&&a&IV-B-1-b-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0839&mcs&0&N&When setting goals, it is important to do which of the following?&Establish small, attainable goals&Establish short range goals only;Set only long range goals;Write only goals that are easy to attain;&&&&a&II-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0840&mcs&0&N&Which of the following is a major advantage of the gravure printing process?&Cost effective for long runs&Low preparation costs;Easy proofing techniques;Cost effective for short runs;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0841&mcs&0&N&The pulp mixture that will be formed into the finished paper is best described as&slurry.&rosin.;lignin.;sulfate.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0842&mcs&0&N&Thermal direct printing employs a special coated paper that&turns black when heated by a print head.&receives toner.;accepts a color charge from a ribbon.;turns black when passing under the ribbon.;&&&&a&IV-B-6-b-1-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0843&mcs&0&N&Flexography transfers an image from&a raised surface.&a sunken surface.;an anilox roller.;a planographic cylinder.;&&&&a&IV-B-3-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0844&mcs&0&N&Which of the following is not characteristic of basic size?&Different from one type of paper to another&The same for all paper types;Different for cover weights;Variable according to manufacturers;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0845&mcs&0&N&Most books today are printed by which of the following processes?&Web offset&Gravure;Flexography;Letterpress;&&&&a&VI-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0846&mcs&0&N&What type of ink is used in flexography?&Liquid&Wax;Paste;Powder;&&&&a&IV-B-3-b-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0847&mcs&0&N&What is the proper sequence for writing letters?&Outline, draft, letter&Outline, letter, draft;Draft, outline, letter;Draft, letter, outline;&&&&a&I-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0848&mcs&0&N&When returning to work after a vacation and the in box is full, which of the following is the best approach?&Review all materials and then prioritize&Work on first-in, first-out basis;Put in separate piles in order of subject;Concentrate on the work received the day of return;&&&&a&II-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0849&mcs&0&N&Dull or matte finish papers are ideal for which of the following?&Text printing&Duotone printing;Graphic presentation;Color photography printing;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0850&mcs&0&N&Creating a smooth finish on paper by passing it through a series of rollers is referred to as&calendering.&coating.;refining.;watermarking.;&&&&a&V-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0851&mcs&0&N&Which of the following brings raised type into direct contact with the material being printed?&Letterpress&Gravure;Screen;Lithography;&&&&a&IV-B-5-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0852&mcs&0&N&Which of the following is a proof that shows fully assembled type, graphics, and art?&Composite proof&Dummy;Thumbnail;Galley proof;&&&&a&V-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0853&mcs&0&N&Basic size refers to the&sheet size of paper used to define basis weight.&web size of paper as it is run on the printing press.;normal sheet size of paper delivered to the end user.;web size of paper as it comes off the papermaking machine.;&&&&a&IV-B-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0854&mcs&0&N&Which of the following is most characteristic of product specifications?&They are used to determine if the final product matches up with customer requirements&They include time and costs to produce the product;They indicate steps and processes being taken during the production;They eliminate the need for standard operating procedures;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0855&mcs&0&N&Material Safety Data Sheets must be&available to all employees.&requested from supervisor.;requested from human resources.;located in a secured area.;&&&&a&III-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0856&mcs&0&N&Most manufacturers specify their trade manufacturing policies in which of the following?&Order guide&Job jacket;Scheduling log;Order entry log;&&&&a&III-B-6.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0857&mcs&0&N&Anticipating the effects of change is an example of&planning.&leading.;organizing.;delegating.;&&&&a&II-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0858&mcs&0&N&Which of the following documents are used to help analyze training needs, organize work- flow, and clarify accountability and responsibilities?&Job descriptions&Flowcharts;Organization charts;Performance standards;&&&&a&III-G.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0859&mcs&0&N&The most important aspect of communication between individuals is the&perception of the listener.&intention of the speaker.;authority of the speaker.;corporate position of the listener.;&&&&a&I-C-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0860&mcs&0&N&Which of the following is an example of unethical behavior?&Billing for an unauthorized twenty-five percent overrun&Charging for priority service;Being taken to dinner by a customer;Substituting a higher grade of paper without increasing charge;&&&&a&III-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0861&mcs&0&N&Which of the following laws requires creditors to tell debtors of the creditor's rights and responsibilities?&Fair Credit Billing Act&Antitrust Act;Americans with Disabilities Act;Equal Employment Opportunity Act;&&&&a&III-B-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0862&mcs&0&N&A written warning, final warning, and recommendation for probation or termination are examples of&progressive discipline.&mediation.;arbitration.;a grievance process.;&&&&a&III-G.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0863&mcs&0&N&Putting people in positions where they can demonstrate strengths and motivating them to contribute are primary components of which of the following?&Leadership&Authority;Empowerment;Responsibility;&&&&a&III-G.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0864&mcs&0&N&In dealing with suppliers, it is most appropriate to&buy services based on merit.&accept a nominal gift.;accept monetary favors.;buy services based on sales staff promotions.;&&&&a&III-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0865&mcs&0&N&Which of the following is included in a Material Safety Data Sheet?&First aid measures&Pricing information;Deregulatory information;Lock-out/tag-out procedures;&&&&a&III-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0866&mcs&0&N&Any change in work environment or in the way things are customarily done that allows an individual with a disability to enjoy equal access or employment opportunities is best defined as&accommodation.&enabling.;discrimination.;empowerment.;&&&&a&III-B-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0867&mcs&0&N&Listening to phone conversations between printing service specialists and customers for supervisory and quality purposes is an example of&service monitoring.&a legal wiretap.;an illegal wiretap.;invasion of privacy.;&&&&a&III-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0868&mcs&0&N&An internal customer with which of the following distinct personality types is most likely to criticize suggestions and point out flaws?&Authority-seeking&Fearful;Logical;Emotional;&&&&a&II-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0869&mcs&0&N&Customers whose complaints are satisfactorily resolved are most likely to&purchase additional services.&require future pricing discounts.;take future business to a competitor.;demand priority scheduling for jobs.;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0870&mcs&0&N&Which of the following best describes the goal of negotiation?&Achieving a mutually acceptable agreement&Making sure the company wins regardless of the consequences;Making sure the customer wins because the customer is always right;Delaying decisions to limit customer options;&&&&a&I-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0871&mcs&0&N&Which of the following best describes the ship date?&Date the order leaves the plant&Completion date;Delivery date;Date the order goes to the loading dock;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0872&mcs&0&N&A person with an emotional personality type will exhibit which of the following traits?&Bases actions more on feelings than facts&Avoids frivolity and is extremely business oriented;Fears being blamed for something that might go wrong;Seeks permission from superiors before making decisions;&&&&a&I-C-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0873&mcs&0&N&The best way to view a customer complaint is as&an opportunity.&a sign of distress.;an annoyance.;an interruption.;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0874&mcs&0&N&When goods are shipped by common carrier, which of the following is required?&Bill of lading&Air bill;Packing list;Delivery receipt;&&&&a&III-B-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0875&mcs&0&N&Freight collect indicates which of the following?&Buyer of the goods must pay the freight charges to the transportation company at time of delivery&Seller will absorb the freight charges;Transportation company will bill buyer directly for freight charges;Seller will pay the carrier for its transportation then bill these charges to the buyer;&&&&a&III-B-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0876&mcs&0&N&A four-part carbonless form would contain which of the following paper sequences?&CB, CFB, CFB, CF&CF, CFB, CFB, CB;CB, CFB, CF, CF;CF, CFB, CB, CB;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0877&mcs&0&N&Which of the following is an automatic data entry system that uses characters printed according to strict specifications and is read by a device that responds to the magnetic field?&MICR&OMR;OCR;UPC;&&&&a&VI-K.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0878&mcs&0&N&Opacity refers to a paper's ability to&prevent show through.&reflect light.;withstand tension.;absorb moisture.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0879&mcs&0&N&Which of the following produces a raised image on the surface of paper?&Embossing&Laminating;Debossing;Foil stamping;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0880&mcs&0&N&Which of the following papers has a special clay coating that yields better quality printing?&Ink jet&Bond;Offset;Ledger;&&&&a&IV-B-6-b-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0881&mcs&0&N&Who possesses title to goods shipped while they are in transit if they were shipped under the terms F.O.B. Destination?&Seller&Buyer;Freight company;Insurance company;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0882&mcs&0&N&Freight prepaid and add indicates which of the following?&Seller will pay carrier then rebill those charges to buyer&Seller absorbs freight charges and pays carrier;Buyer pays freight charges to carrier at the time of delivery;Buyer pays freight charges to seller before goods are shipped;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0883&mcs&0&N&Which of the following measures paper thickness?&Micrometer&Scale;Hygrometer;Densitometer;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0884&mcs&0&N&Which of the following is an impact printer?&Dot matrix&Laser;Ink jet;Thermal transfer;&&&&a&IV-B-6-b-1-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0885&mcs&0&N&Which of the following labels has a ready-to- use adhesive coating protected by a backing material?&Pressure sensitive&Dry gum;Ungummed;Latex impregnated;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0886&mcs&0&N&Which of the following processes is used to print textiles?&Screen&Laser;Letterpress;Lithography;&&&&a&VI-N.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0887&mcs&0&N&Rotary screen printing is the most common method of printing which of the following?&Textiles&Cards;Newspapers;Annual reports;&&&&a&VI-N.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0888&mcs&0&N&When printing the sides of a cube of paper sheets, which of the following processes is usually used?&Pad &Silk screen;Letterpress;Offset;&&&&a&VI-I.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0889&mcs&0&N&Which of the following is a typical use of a vignette pattern?&Stock certificate&Letterhead;Wallpaper;Checks;&&&&a&VI-K.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0890&mcs&0&N&Which of the following best exhibits good teamwork by a printing service specialist?&Maintains a close working relationship with all departments in the organization&Depends upon sales staff to provide information regarding how customers function and what they require;Remembers when resolving problems that dealing with external customers is more difficult than dealing with internal customers;Builds strong cohesion within the customer service department and leaves coordination with production departments for the production manager to handle;&&&&a&II-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0891&mcs&0&N&Which of the following is the main purpose of product specifications?&To address product attributes necessary to meet customer needs&To list requirements to be determined by the printer;To list production flow and managers responsible for ensuring process effectiveness;To describe the steps and decisions associated with a specific printing process for achieving desired quality;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0892&mcs&0&N&Which of the following is an example of a product specification?&A microperf for best separation of a form from a booklet&A set of procedures to ensure critical registration is held on press;A complete list of steps required to guarantee a high quality end product;A standard order for laying down process colors;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0893&mcs&0&N&A standard operating procedure in a plant is an example of a&process specification.&product specification.;process color sequence.;printing attributes guide.;&&&&a&II-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0894&mcs&0&N&Which of the following documents specifies a company's trade policies?&Terms and Conditions Agreement&Straight Bill of Lading;Product Specifications Guide;Order Entry Specification Form;&&&&a&III-D-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0895&mcs&0&N&The flexographic process is best defined as&relief printing.&screen printing.;digital printing.;planographic printing.;&&&&a&IV-B-3-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0896&mcs&0&N&Flexographic inks are best described as&fluid.&gel.;paste.;powder.;&&&&a&IV-B-3-b-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0897&mcs&0&N&Flexographic plates are made of&photopolymer.&brass.;copper.;aluminum.;&&&&a&IV-B-3-b-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0898&mcs&0&N&Flexographic inks are usually&water-based.&soy-based.;rubber-based.;petroleum-based.;&&&&a&IV-B-3-b-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0899&mcs&0&N&Which of the following additives enhances a sheet's opacity?&Filler&Binder;Pigment;Sizing;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0900&mcs&0&N&Which of the following transfers ink to the plate in flexographic printing?&Anilox roller&Form roller;Ductor roller;Fountain roller;&&&&a&IV-B-3-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0901&mcs&0&N&Most milk cartons, paper bags, and plastic bags are printed using which of the following processes?&Flexographic&Gravure;Letterpress;Lithographic;&&&&a&VI-G-1 and 3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0902&mcs&0&N&Daily newspaper production is one of the largest growth areas for which of the following?&Flexography&Lithography;Letterpress;Screen printing;&&&&a&VI-P.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0903&mcs&0&N&Which of the following processes is most commonly used to print gift wrap, linoleum, and wallpaper?&Gravure&Screen;Lithographic;Dye diffusion;&&&&a&VI-J-1,2,3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0904&mcs&0&N&Which of the following is used to remove excess ink from a gravure cylinder?&Doctor blade&Form roller;Ductor roller;Guillotine blade;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0905&mcs&0&N&When a paragraph ends with a word or partial word on the last line, it is described as&a widow.&kerning.;leading.;a line break.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0906&mcs&0&N&Which of the following best describes white space between individual characters to produce a better graphic fit?&Kerning&Leading;Justifying;Formatting;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0907&mcs&0&N&Which of the following are the primary sub- tractive ink colors used in offset printing?&Cyan, magenta, and yellow&Red, green, and blue;Black, gray, and white;Brown, violet, and orange;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0908&mcs&0&N&List cleaning is used to&correct and update entries on a mailing list.&combine two or more mailing lists into one with duplications identified or eliminated.;compile a collection of names of individuals or companies with common characteristics, interests, or activities.;match different mailing lists for the purpose of identifying and eliminating any name which appears on more than one.;&&&&a&IV-A-6-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0909&mcs&0&N&When handling a customer complaint, open ended questions can be used to&allow customer's views to be expressed.&get the customer to focus on the facts.;bring closure to the discussion.;direct resolution of the problem.;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0910&mcs&0&N&A MINIMUM of how much time should lapse before imaging a document preprinted with heat resistant inks?&72 hours&12 hours;24 hours;48 hours;&&&&a&IV-B-6-b-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0911&mcs&0&N&Which of the following best describes ownership of original artwork supplied by the provider?&Remains the provider's exclusive property&Becomes the property of the plant;Belongs to individual creating artwork;Is the property of the consignee upon completion;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0912&mcs&0&N&According to industry customs, quotations/estimates not accepted within a MAXIMUM of how many days may be subject to changed pricing?&30&15;45;60;&&&&a&III-B-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0913&mcs&0&N&The last four digits in a nine-digit zip code identify which of the following?&An area that could be a specific block, a single company, or building&One of 10 geographic areas in the U.S.;Major city or major distribution point within a state;A key post office in an area with city neighborhood stations and branches;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0914&mcs&0&N&Type sizes are measured vertically in&points.&picas.;inches.;degrees.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0915&mcs&0&N&When compared to the image on film or plates, dots and fine lines printed on paper are&larger.&thinner.;smaller.;the same size.;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0916&mcs&0&N&Which of the following is used to detect errors or flaws prior to printing?&Proof&Spread;Acetate;Mock-up;&&&&a&IV-A-2-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0917&mcs&0&N&Which of the following is most appropriate for binding a hardcover book?&Case&Side stitch;Saddle stitch;Lie flat perfect;&&&&a&VI-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0918&mcs&0&N&Which of the following types of proofs is appropriate for one and two color work?&Blueline&Contact print;Laminate proof;Color laser proof;&&&&a&IV-A-2-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0919&mcs&0&N&If a bill of lading is marked F.O.B. origin and the product has been loaded on a transfer vehicle, ownership is transferred to the buyer when the&driver signs for the shipment.&product arrives at destination.;seller has invoiced for the product.;product is signed for by destination personnel.;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0920&mcs&0&N&In a printing plant, Material Safety Data Sheets should be available to&OSHA inspectors, management personnel, and employees.&OSHA inspectors only.;management personnel only.;employees and management personnel only.;&&&&a&III-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0921&mcs&0&N&Grinding away the binding edge on folded signatures is a process used in which of the following types of binding?&Perfect&Tape;Plastic comb;Saddle stitching;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0922&mcs&0&N&The purpose of a doctor blade is to&remove excess ink.&keep substrate smooth.;help reduce cylinder wear.;push ink from the cylinder.;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0923&mcs&0&N&F.O.B. terms establish which of the following?&When ownership passes from the supplier to the buyer&The place where delivery to the buyer by the seller is required;Who assumes all of the essential risk and burdens for loss or damage while goods are in transit;Who is responsible for paying for a shipment;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0924&mcs&0&N&Which of the following is the most important criterion for written customer communications?&Clarity&Brevity;Formality;Neatness;&&&&a&I-B-all.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0925&mcs&0&N&Which of the following printing processes does NOT need room for lock-up on a printed piece when using one print tower?&Gravure&Dry offset;Lithography;Flexography;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0926&mcs&0&N&Which of the following printing processes uses a right reading plate?&Offset lithography&Gravure;Screen;Letterpress;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0927&mcs&0&N&In flexographic printing, ink is carried to the anilox cylinder by which of the following rollers?&Metering&Form;Ductor;Distributor;&&&&a&IV-B-3-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0928&mcs&0&N&Which of the following is the printing process in which a powder is dusted over wet ink and then fused by heat?&Thermography&Xerography;Thermal direct;Thermal transfer;&&&&a&IV-C-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0929&mcs&0&N&Which of the following is a DISADVANTAGE of soy ink?&It takes longer to dry&Colors are not as deep;It takes more ink to reach a desired color;It is not environmentally friendly;&&&&a&V-A-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0930&mcs&0&N&A standard unit set stub has a width of&3/4.&1/8.;1.;1 1/2.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0931&mcs&0&N&What is the standard diameter of the pinfeed holes on a processed carbon?&7/32&1/4;1/8;7/16;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0932&mcs&0&N&There must be a MINIMUM of how many square inches of clear space for addressing a carton to be shipped?&10&5;6;8;&&&&a&IV-A-5-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0933&mcs&0&N&Which of the following is the primary component of paper slurry?&Water&Wood;Binder;Filler;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0934&mcs&0&N&In the production of paper, rosin would be referred to as&an internal sizer.&a binder.;a filler.;a brightener.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0935&mcs&0&N&How many print towers would be needed to print a three-color form two over one that provides no room for lock-up on the face on either color on a web fed offset press?&5&2;3;6;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0936&mcs&0&N&How many perf blades would be needed on a 22 inch rotary press to run a 9 1/2 x 3 2/3 form 3 up?&6&3;7;9;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0937&mcs&0&N&In a conventional ink train, which of the following rollers comes into direct contact with the printing plate?&Form&Ductor;Fountain;Oscillator;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0938&mcs&0&N&Which of the following is the printing process in which both image and nonimage are on the same plane of the plate?&Planographic&Relief;Flexographic;Thermographic;&&&&a&IV-B-1-b-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0939&mcs&0&N&Which of the following is the binding method of stapling through the folded edge of multiple sheets?&Saddle stitch&Smyth sew;Side stitch;Corner stitch;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0940&mcs&0&N&Which of the following refers to the number of lines of dots per linear inch in a printed piece?&Screen ruling&DPI;Stochastic;Mezzotint;&&&&a&IV-A-2-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0941&mcs&0&N&Which of the following best describes the process of paper passing through a series of polished steel rollers to impart smoothness?&Calendering&Sizing;Scoring;Embossing;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0942&mcs&0&N&Paper brightness is determined by the amount of reflected&light.&ink.;color.;gloss.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0943&mcs&0&N&Which of the following refers to paper's ability to withstand pressure?&Bursting strength&Tearing strength;Folding strength;Stiffness strength;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0944&mcs&0&N&Which of the following carries the pigment, controls the flow of the ink or varnish on press, and, after drying, binds the pigment to the substrate?&Vehicles&Starches;Binders;Additives;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0945&mcs&0&N&The running of one color into another is best described as&bleeding.&piling.;trapping.;offsetting.;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0946&mcs&0&N&Which of the following is the faint appearance of a printed image in areas not intended to receive it?&Ghosting&Mottling;Tinting;Chalking;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0947&mcs&0&N&Which of the following is a narrow strip of cord, vellum, leather, or colorful tape that may be used to lend a case bound book a more finished appearance?&Headband&Crash;End paper;Hinge;&&&&a&IV-A-4-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0948&mcs&0&N&The doctor blade is used on which of the following types of printing processes?&Gravure&Silk screen;Non-impact;Thermography;&&&&a&IV-B-2-b-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0949&mcs&0&N&Which of the following coatings requires wax-free ink?&Ultraviolet&Varnish;Aqueous;Film lamination;&&&&a&V-D-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0950&mcs&0&N&In an 8-1/2 x 11 perfect bound cover printing in a solid color on 20 x 26 stock 2 up, with the binding on the 11 side, what should be the grain direction?&Grain long&Grain short;Cross grain;Does not matter;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0951&mcs&0&N&When referring to a wire binding punch, 3:1 pitch means&3 holes per inch.&1 per hole.;3 per hole.;1 hole per inch.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0952&mcs&0&N&A press proof uses which of the following?&Paper and ink&Blueline;Laminate;Dye sublimation;&&&&a&V-C-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0953&mcs&0&N&Which of the following is an imposition method where the sheet is turned from left to right?&Work-and-turn&Sheetwise;Perfecting;Work-and-tumble;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0954&mcs&0&N&Which of the following adds an additional color to create a special effect?&Bumping&Trapping;Bleeding;Screening;&&&&a&V-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0955&mcs&0&N&Which of the following is NOT an advantage of grain-long paper?&Shelf-life is longer&Folds are cleaner;Binding is stronger;Registration is easier to control;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0956&mcs&0&N&Which of the following is the leading edge of a press sheet?&Gripper edge&Margin;Side guide;Bind edge;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0957&mcs&0&N&What degree Kelvin is best for viewing color?&5000&4000;4500;5500;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0958&mcs&0&N&Which of the following best describes the amount of light reflected from the surface of paper or ink?&Brightness&Opacity;Density;Reflectance;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0959&mcs&0&N&Which of the following is an unacceptable visual pattern caused by misaligned screens?&Moire&Mottle;Dot gain;Ghosting;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0960&mcs&0&N&When in Customer Service, a call should be answered by what ring?&3rd&1st;7th;10th;&&&&a&I-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0961&mcs&0&N&When proofreading, stet indicates&let it stand.&set in bold.;no paragraph.;insert a space.;&&&&a&I-B-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0962&mcs&0&N&Correct arrangement of images on a press sheet is best described as&an imposition.&a folio.;a signature.;a mock-up.;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0963&mcs&0&N&If an operator wants to reproduce an image 10% smaller, the customer service representa- tive should ask for it to be&reproduced at 90%.&masked.;cropped.;reduced down to 10%.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0964&mcs&0&N&Rosin in paper making is used as&an internal-sizing agent.&a pigment additive.;an opacity enhancer.;a brightness enhancer.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0965&mcs&0&N&What is the basic size of bond paper?&17 x 22&23x 35;24 x 36;25.5 x 30.5;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0966&mcs&0&N&A No. 10 envelope has a size of&4 1/8 x 9 1/2.&3 1/2 x 6.;3 7/8 x 7 1/2.;9 x 12.;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0967&mcs&0&N&Which of the following refers to the bound edge of a publication?&Spine&Head;Insert;Gutter;&&&&a&VI-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0968&mcs&0&N&Emulsification is the result of&excessive fountain solution.&excessive ink.;improper blanket pressure.;inadequate dampening solution.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0969&mcs&0&N&Proper ink distribution from the fountain roller is controlled by which of the following?&Ink keys&Blanket tension;Impression control;Correct plate pressure;&&&&a&IV-B-1-b-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0970&mcs&0&N&A press sheet consisting of four or more pages is best described as&a signature.&a tip in.;a ligature.;an image carrier.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0971&mcs&0&N&If a printed signature is to be saddle stitched, the staple should be placed&on the fold.&next to the fold.;at the top right corner.;at the lower right corner.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0972&mcs&0&N&Which of the following best describes the technique of impressing a raised image on paper using a die?&Embossing&Letterpress;Hot stamping;Thermography;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0973&mcs&0&N&Which of the following best describes the bindery process of cutting irregular shapes and patterns?&Die cutting&Slitting;Embossing;Foil stamping;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0974&mcs&0&N&What are the two main elements used to perform shrink wrapping?&Heat and polyethylene film&Heat and kraft paper;Water and stretch film;Tape and stretch film;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0975&mcs&0&N&What is a French fold?&Two right angle folds&Gate fold;Buckle fold;Parallel fold;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0976&mcs&0&N&In lithographic printing inks, what is used to carry the pigment onto the paper?&Vehicle&Dryer;Solvent;Tack reducer;&&&&a&IV-B-1-b-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0977&mcs&0&N&Which of the following distinguishes an offset press from all other printing presses?&An intermediate blanket cylinder&Use of metal plates;Use of an impression cylinder;A cylinder as the image carrier;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0978&mcs&0&N&Cropping is used to&eliminate unwanted portions of a photo.&place a photo in a layout.;size and move a photo into its frame.;size a photo to the space provided in the layout.;&&&&a&IV-A-2-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0979&mcs&0&N&Paper grain is most important when the job is to be&folded.&padded.;collated.;trimmed.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0980&mcs&0&N&Which of the following processes is most likely to have excessive dot gain?&Flexography&Gravure;Engraving;Sheet-fed offset;&&&&a&IV-B-3-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0981&mcs&0&N&When designing a banner, the art work is typically in what type of format?&Landscape&Reverse;Portrait;Diagonal;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0982&mcs&0&N&To print a continuous tone image, it is necessary to convert it to a&halftone.&photocopy.;live screen.;contact print.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0983&mcs&0&N&What is the most commonly used process for a textile substrate?&Screen&Offset;Gravure;Flexography;&&&&a&VI-N.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0984&mcs&0&N&Most papers have a brightness rating that ranges between&60% - 90%.&10% - 30%.;40% - 50%.;80% - 100%.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0985&mcs&0&N&When magnified, a dye diffusion thermal transfer image most closely resembles a&photograph.&screen print.;press proof.;digital proof.;&&&&a&IV-B-6-b-1-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0986&mcs&0&N&Folding arms across the chest or putting hands on hips conveys which of the following messages?&Rigidness&Tiredness;Happiness;Openness;&&&&a&I-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0987&mcs&0&N&Thermal transfer printing employs a ribbon that transfers&ink onto a substrate when heated.&toner onto a roller.;toner particles from a heated surface.;ink onto a blanket for later imaging.;&&&&a&IV-B-6-b-1-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0988&mcs&0&N&Which of the following is a property of ink?&Tack&Caliper;Pigment;Brightness;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0989&mcs&0&N&Which of the following rollers transfers ink onto the surface of the plate?&Form&Dandy;Chill;Gravure;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0990&mcs&0&N&During the offset printing process, inking rollers apply ink to&image areas of a planographic printing plate.&image areas of a recessed printing plate.;nonimage areas of a recessed printing plate.;nonimage areas of a planographic printing plate.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0991&mcs&0&N&Identifying new product or service needs for customers that are unrelated to any current order is an example of which of the following?&Cross-selling&Value added;Team selling;Add on;&&&&a&I-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0992&mcs&0&N&On web presses, paper alignment during printing is primarily dependent upon the&tension of the web.&gap of the web.;width of the web.;thickness of the web.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0993&mcs&0&N&Which of the following refers to the thickness of paper?&Caliper&Opacity;Porosity;Basic weight;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0994&mcs&0&N&During the printing process, the material upon which the ink is deposited or the image transferred is best described as the&substrate.&plate.;roller.;blanket.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0995&mcs&0&N&Which of the following is the allowance for a blank, nonprint space due to the way a plate is attached to the press?&Gap&Gutter;Gripper;Side guide;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0996&mcs&0&N&In screen printing, the image is created using&a stencil.&matched dies.;a recessed plate.;a planographic plate.;&&&&a&IV-B-4-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0997&mcs&0&N&Which of the following printing processes is based on the mutual repellency of water and oil substances?&Lithography&Letterpress;Flexography;Screen printing;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0998&mcs&0&N&Which of the following finishes on 60# paper generally has the most bulk?&Vellum&Matte;Gloss coated;Smooth coated;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.0999&mcs&0&N&In the paper making process, alignment in the direction that the web moves produces which of the following?&Grain direction&Felt side;Wire side;Watermark;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1000&mcs&0&N&What is the leading method of printing corrugated containers?&Flexography&Offset;Gravure;Letterpress;&&&&a&VI-G-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1001&mcs&0&N&What are the three basic categories of continuous forms?&Stock, standard body, and custom&Stock, double ply, and custom;Stock, single ply, and double ply;Standard body, single ply, and custom;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1002&mcs&0&N&What are the three key elements of any pressure-sensitive label?&Face material, adhesive, and liner&Matrix, adhesive, and face material;Matrix, adhesive, and liner;Face material, matrix, and liner;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1003&mcs&0&N&Which of the following laws protects consumers from damage arising from inaccurate or arbitrary credit disclosures?&Fair Credit Reporting Act&Truth in Lending Act;Fair Credit Billing Act;Equal Credit Opportunity Act;&&&&a&III-B-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1004&mcs&0&N&Which of the following prints simultaneously on both sides of the same sheet of paper?&Perfecting press&Letterpress;Silk screen press;Flexographic press;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1005&mcs&0&N&What are the primary additive colors?&Red, green, and blue&Red, blue, and yellow;Red, green, and yellow;Blue, green, and yellow;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1006&mcs&0&N&In what printing process is a doctor blade generally used?&Gravure&Engraving;Lithography;Thermography;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1007&mcs&0&N&Offset printing is based on which of the following principles?&Oil and water do not mix&Images need to be raised to print;Four colors can be applied from a plate;Both sides of a sheet print simultaneously;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1008&mcs&0&N&Index papers are commonly available in basic weights of&90 to 220 pounds.&16 to 20 pounds.;25 to 50 pounds.;65 to 80 pounds.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1009&mcs&0&N&Soy inks are generally used to&meet environmental standards.&avoid allergic reactions.;reduce the cost of ink.;produce brighter colors.;&&&&a&V-A-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1010&mcs&0&N&Which of the following uses fluid inks and a rubber or photopolymer plate with a raised printing surface?&Flexographic&Gravure;Letterpress;Lithographic;&&&&a&IV-B-3-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1011&mcs&0&N&Which of the following are single lines of copy carried to the top of the next page?&Widowss&Orphans;Leading;Kerning;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1012&mcs&0&N&When manufacturing a high quality four color graphic, which of the following substrates would have the best ink holdout?&Glossy&Dull;Matte;Vellum;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1013&mcs&0&N&Basis weight refers to the weight of a&ream of paper in its basic size.&paper web as it is run off the printing press.;ream of paper delivered to the end user.;paper web as it comes off the papermaking machine.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1014&mcs&0&N&Adding opacifiers to inks is especially useful to&reduce paper show through.&speed drying.;reduce set-off.;darken an image on light colored paper.;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1015&mcs&0&N&Which of the following is the best type of proof for color match on press?&Blueline&Press;Digital;Laminate;&&&&a&IV-A-2-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1016&mcs&0&N&The use of open-ended questions is most useful when&identifying a customer need.&seeking agreement.;calming a customer.;keeping a conversation on track.;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1017&mcs&0&N&Which of the following best describes giving verbal feedback to indicate understanding?&Paraphrasing&Consulting;Negotiating;Soliciting;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1018&mcs&0&N&Which of the following is the best way to reduce the potential for errors when taking a telephone order?&Repeat the information back to the customer&Take notes during the conversation;Review the information with a coworker;Require written confirmation from customer;&&&&a&I-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1019&mcs&0&N&Which of the following forms of open-ended questioning will help confirm and reiterate what the customer has said?&Clarifying&Testing;Directional;Developmental;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1020&mcs&0&N&Which of the following is an example of promoting good communication to external customers?&Sending new product information and samples to customers and prospects&Scheduling an in-house training seminar about new order entry procedures;Initiating a brainstorming discussion about new ways to meet customer needs;Helping the sales department prepare a new marketing brochure about equipment capabilities;&&&&a&I-B-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1021&mcs&0&N&Presenting issues in a detached manner is most effective when working with which of the following types of personalities?&Emotional&Logical;Fearful;Authority-seeking;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1022&mcs&0&N&A document that states the requirements to which a product or service must conform is best described as a&specification.&request for quote.;quality control requirement.;standard operating procedure.;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1023&mcs&0&N&Organization of data records according to what they are about is best described as&subject filing.&name filing.;numeric filing.;catalog filing.;&&&&a&II-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1024&mcs&0&N&During a job interview, which of the following may be asked of a job applicant?&Reasons for leaving previous job&Marital status;Type of disability;Child care arrangements;&&&&a&III-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1025&mcs&0&N&The Americans with Disabilities Act was implemented to prohibit discrimination on the basis of&physical impairment.&sex.;race.;national origin.;&&&&a&III-B-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1026&mcs&0&N&The promotion of supplementary products and services during the order entry process is referred to as&an add-on.&a revision.;outsourcing.;cross selling.;&&&&a&III-E-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1027&mcs&0&N&Which of the following provides proactive customer service where both the customer and printing service specialist work together to satisfy both parties' needs?&Negotiation&Marketing;Cross-selling;Mediation;&&&&a&I-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1028&mcs&0&N&Which of the following is an itemized document used by the recipient to reconcile the goods received against the original purchase order?&Packing list&Airbill;Receipt;Bill of lading;&&&&a&IV-A-5-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1029&mcs&0&N&Which of the following is a carrier's contract and receipt for goods that the carrier agrees to transport from one place to another?&Bill of lading&Airbill;Receipt;Packing list;&&&&a&III-B-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1030&mcs&0&N&Which of the following is a packaging method in which a plastic film surrounds and seals the product?&Shrink wrapping&Banding;Laminating;Bubble wrapping;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1031&mcs&0&N&Which of the following is used to prevent the corners of sheets from being damaged during the wrapping, handling, and shipping processes?&Chipboard&Slip sheets;Paper bands;Shrink wrap;&&&&a&IV-A-5-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1032&mcs&0&N&Which of the following is an example of planographic printing?&Lithography&Gravure;Silk screen;Letterpress;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1033&mcs&0&N&The gap on web offset press cylinders allows for which of the following?&Printing plate lock-up&Ink key adjustment;Gripper bar alignment;Turn bar installation;&&&&a&IV-B-1-b-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1034&mcs&0&N&Web presses are usually best suited for the production of which of the following?&Catalogs&Textiles;Envelopes;Business cards;&&&&a&VI-C.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1035&mcs&0&N&Inks that are fluid, have a low viscosity, and dry by evaporation are used in which of the following types of printing?&Flexographic&Laser;Letterpress;Lithographic;&&&&a&IV-B-3-b-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1036&mcs&0&N&Bread wrappers and garment bags are usually printed by which of the following methods?&Flexographic&Gravure;Web offset;Letterpress;&&&&a&VI-G-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1037&mcs&0&N&Which of the following is a primary benefit of using thermal transfer printing?&Create clean, high contrast images&Print four color process;Print at high speeds;Produce long runs cost-effectively;&&&&a&IV-B-6-b-1-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1038&mcs&0&N&Which of the following print processes pro- duces an image by directing individual drops of ink onto a printing surface?&Ink jet&Laser;Thermal transfer;Magnetography;&&&&a&IV-B-6-b-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1039&mcs&0&N&If a job involves critical color matching and the paper to be used is unfamiliar to the customer, the printing service specialist should recommend which of the following?&Ink drawdown&Press proof;Blueline;Composite color proof;&&&&a&V-C-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1040&mcs&0&N&Which of the following coatings can be applied only as a flood coat?&Liquid lamination&Varnish;Aqueous coating;Ultraviolet coating;&&&&a&V-D-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1041&mcs&0&N&Which of the following is the most expensive coating used to protect an inked surface from scuffing and handling?&Liquid lamination&Varnish;Aqueous coating;Ultraviolet coating;&&&&a&V-D-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1042&mcs&0&N&When handling a mailing for a customer, it is important for the printing service specialist to inform the customer that payment for postage will be required&prior to the drop at the post office.&at the time of order.;at the time of printing.;with the final invoice payment.;&&&&a&III-D-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1043&mcs&0&N&In a direct mail package, what is the component specifically designed to increase response to a mailing and may include a testimonial?&Lift note&Brochure;Sales letter;Response device;&&&&a&VI-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1044&mcs&0&N&In which of the following binding processes is metal or plastic inserted through a predrilled hole and attached by a cap?&Post&Ring;Spiral;Base and prong;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1045&mcs&0&N&In case-binding, which of the following gives a book structure and makes it easier for the reader to open and close?&Rounding and backing&Lining;Casing in;Nipping and smashing;&&&&a&VI-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1046&mcs&0&N&Which of the following labels uses ready-to-use adhesive coating protected by a backing material?&Pressure-sensitive&Gummed;Heat seal;Ungummed;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1047&mcs&0&N&A matrix removal station is used in the production of&labels.&forms.;cards.;envelopes.;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1048&mcs&0&N&Which of the following processes is used to print balloon, T-shirt, and pen printing?&Screen&Gravure;Lithographic;Flexographic;&&&&a&IV-B-4-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1049&mcs&0&N&Gravure printing is commonly used for production of&magazines.&tags.;envelopes.;textbooks.;&&&&a&VI-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1050&mcs&0&N&Most textile products are manufactured using which of the following printing processes?&Screen&Ink jet;Transfer;Gravure;&&&&a&VI-N.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1051&mcs&0&N&A business card or invitation with raised ink is produced through which of the following processes?&Thermography&Ink jet;Embossing;Thermal transfer;&&&&a&VI-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1052&mcs&0&N&Which of the following is a promotional piece inserted loosely into a publication such as a newspaper?&Free-standing insert&Lift note;Brochure;Blow in card;&&&&a&VI-Q.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1053&mcs&0&N&Which of the following best describes oblique type?&Slants to the right&Slants to the left;Stands straight up;Uses upper case only;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1054&mcs&0&N&Sheet-wise can also be described as&front and back with two plates.&front only with one plate.;back only with two plates.;work and turn with one plate.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1055&mcs&0&N&Which of the following types of binding would be most appropriate for 5,000 copies of a 200 page policies and procedures manual?&Plastic coil&Case bound;Side stitched;Saddle stitched;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1056&mcs&0&N&A vignette is an image that&fades into the background.&crosses over two ppages.;results from an imperfection on a gravure cylinder.;reverses out of a background.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1057&mcs&0&N&Who pays the freight charge for goods when an item is designated freight collect?&Receiver&Seller;Carrier;Manufacturer;&&&&a&III-D-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1058&mcs&0&N&A color build most commonly uses a&four-color process.&one-color process.;two-color process.;three-color process.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1059&mcs&0&N&In the example below, the underline refers to DIAGRAM&grain direction of sheet.&maximum length that can be mill ordered.;minimum dimension that can be ordered.;the direction to which a book's spine must be parallel.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1060&mcs&0&N&The lifting of tiny particles from a paper's surface while printing is called&picking.&sizing.;tacking.;scumming.;&&&&a&IV-B-1-b-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1061&mcs&0&N&Which of the following is a remedy to ensure folding accuracy on heavier covers particularly when the stock is against the grain?&Scoring&Ruling;Prefolding;Perforating;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1062&mcs&0&N&The side opposite the spine of a book is the&face.&head.;backbone.;end sheet.;&&&&a&VI-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1063&mcs&0&N&Price per cwt refers to price per&100 pounds of paper.&carton of paper.;1,000 pounds of paper.;cotton weight of paper.;&&&&a&III-D-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1064&mcs&0&N&What is ink transferring from the printed side of one sheet to the back of another called?&Offset&Hickeys;Ink spread;Blanket transfer;&&&&a&IV-B-1-b-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1065&mcs&0&N&An untrimmed and feathery decorative finish on paper is best described as&deckle.&laid.;linen.;vellum.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1066&mcs&0&N&The point in 10 point stock refers to&thickness in thousands of an inch.&grain direction.;weight of one sheet.;edge of sheet to be used for the gripper.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1067&mcs&0&N&Visual elements usually account for about what portion of the impact of a presentation?&More than half&None;About 10%;About 25%;&&&&a&I-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1068&mcs&0&N&A font suitcase contains&both screen and printer fonts.&clip art.;screen fonts only.;printer fonts only.;&&&&a&IV-A-2-h.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1069&mcs&0&N&Changing the size of an original graphic, without changing the ratio of the dimensions, is best described as&scaling.&cropping.;morphing.;screening.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1070&mcs&0&N&Cast, gloss, and dull are types of&coated paper.&bond paper.;bristol paper.;offset paper.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1071&mcs&0&N&Which of the following is a type of scanning that takes typewritten sheets to produce editable text?&OCR&EPS;TIFF;MICR;&&&&a&IV-C-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1072&mcs&0&N&Which of the following is the best method of printing high volume variable copy?&Ink jet&Offset;Thermal transfer;Dye sublimation;&&&&a&IV-B-6-b-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1073&mcs&0&N&Opacity refers to paper&show-through.&stiffness.;brightness.;grain direction.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1074&mcs&0&N&What is the most widely used color matching system in the United States?&Pantone&Toyo;Trumatch;Focoltone;&&&&a&V-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1075&mcs&0&N&The physical properties of color are hue, saturation, and&brightness.&shade.;opacity.;reflectiveness.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1076&mcs&0&N&When jobs involve critical color, the only way to be assured the printed material prints as expected is by using a&press check.&blueline.;color key.;digital color proof.;&&&&a&V-C-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1077&mcs&0&N&Mineral fillers are added to paper to&improve smoothness.&improve strength.;make recyclable.;provide resistance to water.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1078&mcs&0&N&The basic size for bond paper is&17 x 22.&8.5 x 11.;11 x 17.;23 x 35.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1079&mcs&0&N&When a customer requires a specific color match because it is part of the corporate logo, the job ticket should indicate&critical.&pleasing.;clean and bright.;close as possible.;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1080&mcs&0&N&If a picture is to be produced 10% smaller, the prepress department should be instructed to reproduce it at&90%.&-10%.;10%.;110%.;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1081&mcs&0&N&When a book is to be perfect bound, the unopened signatures are gathered together and held in a&clamp.&clip.;vise.;gripper.;&&&&a&IV-A.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1082&mcs&0&N&When interviewing a person for a job, which of the following is legally permissible to ask?&Favorite hobbies&Religion;Date of birth;Marital status;&&&&a&III-B-10.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1083&mcs&0&N&If ink is spread across a fine open-mesh fabric that is held in place within a frame, what printing process is being used?&Screen&Relief;Offset;Thermography;&&&&a&IV-B-4-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1084&mcs&0&N&What type of proof shows each separate color on a sheet of polyester film?&Overlay&Press;Integral;Blueline;&&&&a&IV-A-2-d.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1085&mcs&0&Y&INACTIVE The following diagram illustrates an 8-page&gate.&map.;french.;barrel.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1086&mcs&0&N&How many 8.5 x 11 pieces can be cut from a 25.5 x 30.5 index?&6&8;9;10;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1087&mcs&0&N&The size of a #10 envelope is&4 1/8 x 9 1/2.&4 1/8 x 10.;4 1/2 x 10.;4 1/2 x 9 1/2.;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1088&mcs&0&N&Soft wood trees are used in papermaking because they&have longer fibers to add superior strength.&grow rapidly.;produce a finer pulp.;use less bleach to get a white sheet.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1089&mcs&0&N&Printing on spun olefin can be difficult because the material is&nonabsorbent.&too soft.;very thin.;too porous.;&&&&a&V-B-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1090&mcs&0&N&Engraving is what type of printing process?&Intaglio&Relief;Screen;Lithographic;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1091&mcs&0&N&Thermography originally was developed to mimic the effect created by&engraving.&die cutting.;embossing.;offset printing.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1092&mcs&0&N&A two color photographic representation created from a monochrome original is a&duotone.&mezzotint.;fake duotone.;process build.;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1093&mcs&0&N&When adjusting a computer keyboard for proper ergonomics, wrists should&be parallel to the floor.&be flexed slightly upward.;be flexed slightly downward.;rest on the desk or keyboard tray.;&&&&a&III-G.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1094&mcs&0&N&When working with a customer on a new project, which of the following should the printing service specialist do first?&Listen&Educate;Ask questions;Offer suggestions;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1095&mcs&0&N&If a customer calls with a complaint, the printing service specialist should first&apologize for the problem.&refer to company policy manual.;suggest customer may be at fault.;transfer the call to the department manager.;&&&&a&II-G-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1096&mcs&0&N&Which of the following comes first in a paper-making process?&Pulping&Sizing;Refining;Bleaching;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1097&mcs&0&N&A dandy roll is used to&produce a watermark.&create a coated stock.;supercalendar a paper.;apply carbonless coating.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1098&mcs&0&N&When designing a form that will routinely be transmitted via fax, it is best to&use a clear, easy to read typeface and simple design.&print the form in nonreproducible blue ink.;screen the background at 30% or more.;include large reverses to highlight important information.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1099&mcs&0&N&Proactive printing service specialists who suggest a customer increase the quantity or quality of their order are performing&upgrading.&cross-selling.;negotiating.;telemarketing.;&&&&a&I-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1100&mcs&0&N&What is the basic size of tag stock?&24 x 36&17 x 22;20 x 26;24 x 38;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1101&mcs&0&N&What kind of paper should be used for crisp, sharp halftones?&Gloss&Laid;Vellum;Antique;&&&&a&IV-B-1-b-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1102&mcs&0&N&Which of the following papers should be used to print crisp sharp four color images without using a glossy background?&Dull coated&Cast coated;Felt finish;Vellum finish;&&&&a&IV-B-1-b-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1103&mcs&0&N&Which of the following papers has the highest gloss of all coated papers?&Cast coated&Gloss coated;Matte coated;Velvet coated;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1104&mcs&0&N&Which of the following is used for appli- cations that require substantial weight or bulk?&Cover&Bond;Offset;Spun olefin;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1105&mcs&0&N&What is the top sheet in any multi-part chemical mated form?&CB&CF;CFB;SC;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1106&mcs&0&N&In a multi-part, chemical-mated form, what sheet receives pressure from the sheet above and transfers it to the sheet underneath?&CFB&CB;CF;SC;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1107&mcs&0&N&The last sheet in a multi-part chemical-mated form should be&CF.&CB.;CFB.;SC.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1108&mcs&0&N&Which of the following papers is used for printing text that will be read by a scanner?&OCR&MICR;Bond paper;Chemical-mated paper;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1109&mcs&0&N&Which of the following is used primarily for numbering checks and other banking documents?&MICR&FIM;Bar code;Color bar;&&&&a&VI-L.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1110&mcs&0&N&Which of the following is tear-resistant?&Spun olefin&Bond;Index;Ledger;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1111&mcs&0&N&What is the MINIMUM paper weight suitable for die cutting?&22#&12#;15#;20#;&&&&a&IV-A-4-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1112&mcs&0&N&Papers that are pasted together to produce a sheet with two felt surfaces are&duplex.&opaque.;embossed.;watermarked.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1113&mcs&0&N&Making an indentation on the paper with a sharp object to make folding easier is described as&scoring.&perforating.;embossing.;die-cutting.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1114&mcs&0&N&Paper folds most easily when&folding with the grain.&folding across the grain.;using coated paper.;using supercalendared paper.;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1115&mcs&0&N&Paper tears straighter when it is&with the grain.&calendered.;supercalendered.;across the grain.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1116&mcs&0&N&A paper's fold is stronger when it is&folded across the grain.&scored.;not calendared.;folded with the grain.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1117&mcs&0&N&The weight of a ream of 500 sheets of paper in its basic size is its&basis weight.&basic weight.;equivalent size.;equivalent weight.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1118&mcs&0&N&Feeding paper at right angles to the grain can best be described as&against the grain.&duplexing.;perfecting.;with the grain.;&&&&a&IV-B-1-b-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1119&mcs&0&N&A printing process which employs a ribbon that, when heated, deposits ink onto the subtrate characterizes&thermal transfer.&ion deposit.;dye diffusion.;thermal direct.;&&&&a&IV-B-6-b-1-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1120&mcs&0&N&The oldest and most commonly used ink color matching system is&Pantone.&Trumatch.;Trutone.;Focaltone.;&&&&a&V-A-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1121&mcs&0&N&Ink jet paper is best characterized as having a&special clay coating that yields better quality printing than bond paper.&special coating that darkens when heated.;smooth surface designed to facilitate the adhesion of toner.;special coating that transfers an image without the use of carbon paper.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1122&mcs&0&N&Which of the following best describes open- ended questions?&Require in-depth answers&Require straightforward answers like yes or no;Usually begins with the words would, is, do, will, can, did, or have;Are used to elicit a specific action such as commitment, agreement, or confirmation;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1123&mcs&0&N&The most important feature for deciding how to file a record is knowing&how it is likely to be asked for again.&why it is supposed to be filed.;who is going to be looking for it.;how frequently it will be retrieved.;&&&&a&II-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1124&mcs&0&N&The freight term F.O.B. origin means when the truck driver signs for a shipment, title to the goods&passes to the buyer.&passes to the carrier.;remains with the seller.;is shared by buyer and carrier.;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1125&mcs&0&N&Ownership of goods in transit is determined strictly by the&F.O.B. terms.&freight company.;state government.;freight charge method.;&&&&a&III-B-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1126&mcs&0&N&Freight prepaid and add means the&seller will pay the carrier then rebill those charges to the buyer.&seller absorbs the freight charges and pays the carrier.;buyer pays the freight charges to the carrier at the time of delivery.;buyer pays the freight charges to the seller before the goods are shipped.;&&&&a&III-D-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1127&mcs&0&N&Gravure is a printing process which&has the image etched into the surface of the plate.&uses a raised image area.;is a form of stencil printing.;uses toner to create an image.;&&&&a&IV-B-2-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1128&mcs&0&N&Lithography is an example of which printing process?&Planographic&Relief;Screen;Intaglio;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1129&mcs&0&N&Paper thickness is measured by using aµmeter.&fadeometer.;chronometer.;densitometer.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1130&mcs&0&N&The top sheet in any multipart chemical mated form is&CB paper.&CF paper.;CFB paper.;OCR paper.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1131&mcs&0&N&Ultraviolet ink features a special formula that allows the ink to&be dried or cured using ultraviolet light.&withstand the intense temperatures of laser printers.;be read by processing equipment, allowing documents to be sorted mechanically.;be manufactured using corn, soybean, and linseed oils rather than petroleum oils.;&&&&a&V-A-1-e.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1132&mcs&0&N&Numeric bar codes that are all the same are&static.&random.;interleaved.;consecutive.;&&&&a&VI-A-6.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1133&mcs&0&N&An example of a non-impact printer is a&thermal printer.&dot matrix printer.;daisy wheel printer.;band and chain printer.;&&&&a&IV-B-6-b-1-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1134&mcs&0&N&Which of the following labels have a ready to use adhesive coating protected by a backing material?&Pressure sensitive&Dry gum;Ungummed;Latex impregnated;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1135&mcs&0&N&Standard carbon width in a continuous form is considered to be how much shorter than the overall width of the form?&3/4&5/8;13/16;7/8;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1136&mcs&0&N&A temporary fastening method for continuous forms is&crimping.&gluing.;sewing.;spot gluing.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1137&mcs&0&N&The one-write system uses&pegboard forms.&unit sets.;register forms.;continuous forms.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1138&mcs&0&N&A perfecting press permits simultaneous&printing of the face and back.&printing and punching.;unwinding and refolding.;punching and perforating.;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1139&mcs&0&N&Which of the following statements presents a company's financial position at a particular time?&Balance sheet&Aging report;Income statement;Profit-and-loss statement;&&&&a&III-D-12.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1140&mcs&0&N&Which of the following are the miniature layout sketches used to give a general idea of what a commercial printing piece would look like?&Thumbnail&Proof;Photostat;Blueprint;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1141&mcs&0&N&What is the process in which one ink overlaps another?&Trapping&Bleed;Phantom;Blockouts;&&&&a&IV-A-2-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1142&mcs&0&N&Which of the following is the best way to print both sides of a plastic card?&Print one side and wait at least 24 hours before printing the other side&Print the card on one side and then flip it over for the other side to be printed, all in the same pass;Print card on one side and then immediately restack to print the other side in a second pass;Apply ink and laminate on the press in one pass and then wait at least 24 hours before processing the other side;&&&&a&VI-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1143&mcs&0&N&A magnetic stripe on a plastic card is applied on&a special ribbon machine.&a laser printer.;an ion deposition printer.;an in-line printing press.;&&&&a&VI-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1144&mcs&0&N&Which of the following is a costly security feature deterrent used on a plastic card?&Hologram&Microprinting;Magnetic stripe;Prismatic printing;&&&&a&VI-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1145&mcs&0&N&Tissue coming from groundwood pulp is referred to as&fine paper.&coarse paper.;raw material.;cellulose fiber.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1146&mcs&0&N&Which of the following inks changes color when exposed to temperature variations?&Thermochromic&Agra;Heat set;Heat resistant;&&&&a&V-A-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1147&mcs&0&N&Which of the following best characterizes a disabled individual as described in the Americans with Disabilities Act?&An individual who is confined to a wheelchair&An individual who is computer illiterate;An individual who cannot speak English;An individual who wears reading glasses;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1148&mcs&0&N&According to National Center for Health Statistics, how many individuals with disabilities currently live in the United States?&43 million&10 million;20 million;50 million;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1149&mcs&0&N&Which of the following states enforce their own discrimination charges?&California and New York&Ohio and Indiana;Alabama and Mississippi;Illinois and Michigan;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1150&mcs&0&N&In states which enforce their own discrimination charges, how long does an employer have after an incident to file a charge with the state agency?&300 days&90 days;180 days;365 days;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1151&mcs&0&N&Which of the following would be considered discriminatory by the Equal Employment Opportunity Commission?&An employer refused to hire an employee because he was over 40 years of age&An employer refused to hire an employee because he was too young;An employer refused to hire an employee because she lives over 100 miles away from her place of employment;An employer refused to hire an employee due to the employee's disability that prevented him from performing the job required;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1152&mcs&0&N&An employee injured on-the-job can expect a MINIMUM of what percent of income while they are out?&66 2/3%&50%;80%;90%;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1153&mcs&0&N&How long does an employee have after an incident to file a Workers' Compensation claim?&365 days&1 day;5 days;90 days;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1154&mcs&0&N&The three main methods of fragrance application can be described as&extrusion, skip extrusion, and print-on.&flexon, gravure, and extrusion.;skip extrusion, gravure, and print-on.;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1155&mcs&0&N&What is the requirement for scent strips for domestic magazine inserts containing fragrance?&Length of fragrance line must be 1/2 from top and 1/2 bottom of piece&Length of fragrance line must be 1/2 from the height of piece;Length of fragrance line must be 1/4 from top and 1/4 from bottom of piece;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1156&mcs&0&N&Which of the following best describes the scent strip for Canadian magazine inserts?&Glue must seal fragrance line around on 3 sides&Glue tacks must be applied at head and foot;Glue must seal fragrance line at outside edge of flap;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1157&mcs&0&N&What are the three main quality concerns for a fragrance strip?&Accurate fragrance rendition, good snap, and initial fragrance burst&Good snap, ability to apply to wrist, and glue tacks;Accurate fragrance rendition, strength of fragrance, and correct color of slurry;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1158&mcs&0&N&Which of the following best describes resistance experienced when opening a scent flap?&Tensile strength&Pull force;Densitometer factor;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1159&mcs&0&N&Which of the following best describes an adsert machine?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1160&mcs&0&N&In a rotary offset web press, the primary function of the impression roller is to&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1161&mcs&0&N&Which of the following are common in-line operations performed on a packaging gravure press?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1162&mcs&0&N&Which of the following best describes the purpose of a doctor blade?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1163&mcs&0&N&Photoelectrostatic printer feeding problems, toner collecting in unwanted areas, and vertical streaking are characteristic of which of the following paper problems?&Too much moisture&Excessively smooth paper;Improper grain direction;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1164&mcs&0&N&Which of the following types of printers is able to operate in adverse environments while printing on a wide variety of surfaces?&Ink jet&Photoelectrostatic;Ion deposition;Dot matrix;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1165&mcs&0&N&Compared to cold gluing, which of the following is a potential problem using hot melt gluing on continuous forms?&Unfastening with age&Less flexibility;Increased tenting problems;Misregistration of multiple part forms;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1166&mcs&0&N&From which of the following raw materials does paper making originate?&Cellulose&Wheat;Rice fibers;Substrates;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1167&mcs&0&N&The classifications for gravure roto news should be based upon&brightness, color, and roughness.&brightness and roughness only.;fibers, coating, and gloss.;basis weight, moisture, and printability.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1168&mcs&0&N&Which of the following would be considered a stable moisture content when paper is sent to press?&5% - 10%&2% - 4%;8% - 10%;11% - 13%;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1169&mcs&0&N&When a customer phones in a complaint, what is the first thing that should be done?&Authenticate the caller&Tell the customer to relax;Put the customer in touch with whoever caused the problem;Stall for time until the customer's records can be retrieved;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1170&mcs&0&N&Which of the following is initially most important to convey to a complaining customer?&A caring attitude&The reason for the problem;Names of other customers with similar problems;List of people who will be reprimanded;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1171&mcs&0&N&Which of the following is the most appropriate way to deal with an irate customer?&Listen intently&Ask customer to call back later;Gain control of the conversation by talking positively;Promise to resolve the problem regardless of what it requires;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1172&mcs&0&N&Which of the following is most important for a printing service specialist to do?&Keep a cool disposition&Don't give in to customer;Deny personal responsibility for causing the problem;Show customer that the problem could have been avoided;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1173&mcs&0&N&Which of the following best describes a soft proof?&color separation digital file viewed on a computer video monitor&Reversed hard proof;Raster image of the original material;Visible color ganut of original optical;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1174&mcs&0&N&Dynamic range can best be described as the&mathematical difference between the lightest and darkest tones as measured with a densitometer.&ideal curve.;tone compression between the darkest shadows and brightest.;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1175&mcs&0&N&Which of the following best describes a CCD color scanner?&Charge-coupled device&Contrast-coupled drum;Carrier-coupled device;Contrast-carrier device;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1176&mcs&0&N&The four basic envelop parts can best be described as the&flap, face, side seams, and bottom seam.&tongue, head, tail and face.;top, side, center seam, and back.;square, safety seam, tongue, and face.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1177&mcs&0&N&Which of the following are included in a fully formed envelope?&Flap, face, and back&Face, head, and side;Top, bottom, and side;Short flap, bottom seam, and side fold;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1178&mcs&0&N&Which of the following represent the five methods for sealing envelopes?&Remoistenable gum, latex gum, pressure-sensitive, clasp, string, and button&Staple, paste, tape, button and clasp;;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1179&mcs&0&N&A delivery receipt is required when goods are delivered by&a local service.&air.;rail.;a common carrier.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1180&mcs&0&N&When discussing a complaint with the customer, which of the following is an appropriate response by the printing service professional?&Promise to report back to the customer&A full refund or credit will be issued immediately;To personally see that the customer obtains full satisfaction;The customer should not worry, because everything is being taken care of;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1181&mcs&0&N&Which of the following are three major packaging and converting gravure products?&Folding cartons, flexible packaging, and labels and wrappers&Free standing inserts, metal, and glass;Magazines, brochures, and annual reports;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1182&mcs&0&N&The three basic parts in a desktop publishing system can best be described as&hardware, software, and operator.&hard disk, optical disk, and extra ram.;computer, computer paper, and printer.;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1183&mcs&0&N&Carbon tissue can best be described as&water-sensitive, fibrous paper coated with a smooth gelatin resist.&printers wiper.;carbon paper backing.;reproduction paper used to make photocopies.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1184&mcs&0&N&Which of the following is most characteristic of an ozachrome proof?&Blue line&Color key;Soft proof;Match print;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1185&mcs&0&N&The copper surface hardness of a cylinder should be measured in units of&Vickers (hv).&mills (ms).;Cosmos (cs).;Mylantas (ma).;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1186&mcs&0&N&Which of the following best describes the reason for using boxed captions in forms design?&Save space&Eliminate copy;Check vertical spacing;Save multi-color printing costs;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1187&mcs&0&N&Offset printing can best be described as a printing technique which transfers ink from a&plate to a blanket to paper.&plate to paper.;a printing cylinder to paper to a roller to paper.;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1188&mcs&0&N&Which of the following is an example of post-consumer waste?&Computer print outs&Press white waste;Mill splice waste;Excess printed overrun;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1189&mcs&0&N&A bindery crash can best be characterized as&coarse cloth embedded in the glue along the spine of a book.&a binder with instant stop capability.;two signatures dropping into the same inserting box.;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1190&mcs&0&N&The purpose of a bindery crash can best be described as to&increase strength of binding.&keep the spine of the book clean.;stabilize the book during binding.;allow additional pages to be added to the bound book.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1191&mcs&0&N&Non-impact printing can best be described as the transference of an image to paper&without using any strike or impact.&using minimum strike or impact.;;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1192&mcs&0&N&Which of the following characterizes OCR scanning?&Optical character recognition&Opaque character recognition;Optimum character recognition;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1193&mcs&0&N&Which of the following questions can NOT be asked during an interview?&Marital status&Have you done any jobs like this before?;How do you feel about our hours of business?;Do you understand what this job entails?;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1194&mcs&0&N&Bar code density can best be described as the&number of characters that can be represented in a linear inch.&reflected density of a page.;number of light icons represented in the shadow areas in each bar code.;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1195&mcs&0&N&Which of the following are the three bar code orientations on a printed piece?&Picket fence, ladder, and omnidirectional&Semiladder, circle, and omnidirectional;Regressive, multidirectional, and picket fences;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1196&mcs&0&N&The ability to do which of the following is most important for the paper or substrate on which codes are printed?&Reflect light&Reflect shadows;Back light shadows;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1197&mcs&0&N&The three basic components of a bar code reader include&light source, light detector, and a decoder.&scanner wheel, light reflector, and a code box.;light source, shadow detectors, and a control box.;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1198&mcs&0&N&Which of the following fonts should be used for forms that are going to be scanned using optical character recognition (OCR)?&Palatino, helvetica, itc bookman, new century schoolbook, and courier&Prestige, helvetica, roman, and swiss;Times, bodoni-wp, commercial script, and dutch;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1199&mcs&0&N&Which of the following best characterizes the worm in worm disk?&Write once read many&Write and read more;With one raster storage;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1200&mcs&0&N&Electrophotography evolved from which of the following industries?&Photocopier industry&Offset industry;Photography industry;Speed printer industry;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1201&mcs&0&N&Which of the following applications does NOT use the dielectric printing process?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1202&mcs&0&N&With regard to the photographic process, a mask can best be described as a&photographic image mounted in register with existing file to modify certain tones of color.&film used to modify advertising makeup.;film used to drop out type in existing film.;die-cut insert used to blank incorrect type.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1203&mcs&0&N&A pixel can best be described as a&picture element.&unit of distance.;shadow area on the film.;highlight area on the film.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1204&mcs&0&N&Which of the following best describes resolution?&The number of pixels per unit of distance&Final color after corrections;The solution to a color problem;The difference between a corrected and uncorrected film;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1205&mcs&0&N&Rop color can best be described as&process color that is printed in a newspaper during the regular run.&random on press color.;preprinted process color.;a unit of color measurement.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1206&mcs&0&N&A Kelvin scale can best be characterized as&unit of measure in printing used to describe the color temperature of a light source.&signature scale.;check scale for a densitometer.;automatic finished product scale for a bindery.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1207&mcs&0&N&Which of the following best describes a reader spread?&Mechanicals made in two page spreads as readers would see the pages&A proof readers book;Mechanicals made in two page spreads as the printer would view the book;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1208&mcs&0&N&Saddle stitch can also be described as&pamphlet stitch, saddle wire, and stitch bind.&side wire, and side bind.;perfect bound, back stitch, and glue.;over stitch, wide stitch, and base stitch.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1209&mcs&0&N&A split fountain can best be described as&technique of putting ink colors next to each other.&imprint fountain.;damaged ink fountain.;quality ink adjustment.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1210&mcs&0&N&Printed process color is viewed as&subtractive color.&ink on paper.;additive color.;;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1211&mcs&0&N&In additive color theory, equal amounts of red, green, and blue light combine to produce&white.&black.;purple.;brown.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1212&mcs&0&N&Which of the following best describes additive color?&RGB&CMYK;Primary color;;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1213&mcs&0&N&When talking about process color printing, the colors are often referred to as&CMYK.&RGB.;spot colors.;digital colors.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1214&mcs&0&N&What is the standard light for viewing process color?&5000 Kelvin&1000 watt halogen;100 watt incandescent;any white light source;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1215&mcs&0&N&Printed color changes lightness as&its screen percentage changes.&more or less ink is applied.;more or less pressure is applied.;the amount of available light changes.;&&&&a&IV-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1216&mcs&0&N&When scanning photos at 100% for placement in electronic files they should be scanned at&a minimum of 1.5 to 2 times the final screen ruling.&1/2 the final screen ruling.;10 times the final screen ruling.;the same resolution as your final screen ruling.;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1217&mcs&0&N&When accepting a customer's disk for output which of the following is NOT necessary?&&A hard copy proof;Software version and platform;All fonts used, screens and printer fonts;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1218&mcs&0&N&What is the most common page description language used in desktop publishing software?&Postscript&Adobe;TrueType;Word processing;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1219&mcs&0&N&Resolution of digital images should be expressed in&dots per inch (dpi).&pixels.;percentage.;lines per inch (lpi).;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1220&mcs&0&N&Which of the following is the deliberate overlapping of 2 ink colors?&Trapping&Chokes;Spreads;Register;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1221&mcs&0&N&Before having color separations made, the color house should know&the type of stock job will be printed on.&how the job will finish.;if stock is long or short grain.;the type of press blankets used.;&&&&a&IV-A-2-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1222&mcs&0&N&An advantage of perfect binding is that&it can be bound in single cards and sheets.&paper grain is not critical.;it costs less than saddle stitching.;it can be bound less than 1/8 of an inch.;&&&&a&IV-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1223&mcs&0&N&Which of the following is NOT an advantage of saddle stitching?&Any number of pages can be bound&Product always lays flat;Paper grain direction is not critical;;&&&&a&IV-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1224&mcs&0&N&According to trade binders it is recommended that the thickness for saddle stitched books be a MAXIMUM of how many inches to avoid serious problems with creep?&1/4 inch&1/8 inch;1/2 inch;1 inch;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1225&mcs&0&N&Which of the following is required on the binding edge?&1/8 to 3/16 inch extra margin&1/8 inch extra margin;1/4 to 3/8 inch extra margin;No additional margins;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1226&mcs&0&N&Which of the following problems is associated with saddle stitching?&Page creep&High cost;Process is very slow;Lightweight papers can not be used;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1227&mcs&0&N&Tinning can best be described as&metal strips applied along the top and bottom of calendars.&metal eyelets.;printing on metal.;a metallic coating applied to paper.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1228&mcs&0&N&The first fold on a web press is usually a&former fold.&jaw fold.;chopper fold.;parallel fold.;&&&&a&IV-B-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1229&mcs&0&N&Inkjet printers use what type of medium to put the image on paper?&Liquid ink or wax&Toner;Ribbon;;&&&&a&IV-B-6-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1230&mcs&0&N&A fourdriner watermark is produced by&pressing the design into the paper while it is being made on a fourdriner paper machine.&bleaching the paper.;printing with water only.;pressing paper between two dies.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1231&mcs&0&N&A color copy proof should be used to check&color breaks.&high quality color.;correct colors for press to match.;;&&&&a&V-C.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1232&mcs&0&N&Which of the following is the best possible proof?&Press proof&Blueline;Color key;Laser print;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1233&mcs&0&N&Low end digital color proofs should be used for&pleasing color relationships.&color builds.;critical color.;matching original spot or process quality.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1234&mcs&0&N&Proofs showing only portion of a job can best be described as&random.&piece.;partial.;composite.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1235&mcs&0&N&Integral proofs will sometimes look better than the printed product because integral proofs&usually do not show dot gain.&are glossy.;are laminated.;are produced in the darkroom.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1236&mcs&0&N&Which of the following materials is NOT commonly used for making 3-ring binders?&&Vinyl;Paper;Polyethylene;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1237&mcs&0&N&Which of the following is NOT a function of boosters on a ring binder?&Hold the paper in place&Open the rings;Close the rings;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1238&mcs&0&N&When screen printing a vinyl binder, screens should be&65 lines per inch.&13 lines per inch.;85 lines per inch.;100 lines per inch.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1239&mcs&0&N&The proofreading symbol ^ means&insert.&greater than.;less than.;upper case.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1240&mcs&0&N&The proofreading symbol means&all caps.&underline.;italicize.;exclamation.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1241&mcs&0&N&The proofreading symbol means&delete.&space.;lower case.;new paragraph.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1242&mcs&0&N&A press with a cylinder circumference of 22 could economically produce how many 3 2/3 unit sets in one revolution?&6&4;5;7;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1243&mcs&0&N&Unit sets often have line holes in the stub which are&5/32 in diameter and 1/2 center to center.&determined by the manufacturer.;1/8 in diameter and 1/2 center to center.;1/4 in diameter and 3/8 center to center.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1244&mcs&0&N&Which of the following are the two common kinds of punching?&Press and bindery&Key and slit;Collator and line;V-cut and foldover;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1245&mcs&0&N&The original plates for lithography were made from what material?&Limestone&Iron;Copper;Aluminum;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1246&mcs&0&N&Which type of plate has the widest difference between ink and water receptivity and is preferred for long runs?&Multi-metal (deep etch) plates&Wipe on plate;Presensitized plates;Subtractive surface plates;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1247&mcs&0&N&On which section of a web rotary offset press is tension adjusted?&Unwind section&Rewind section;Printing section;Processing section;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1248&mcs&0&N&A perfecting press is one that&prints both sides of the paper simultaneously.&has a reversing tower.;has a turn bar between towers.;must have face and backer lockup at different positions.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1249&mcs&0&N&Which of the following is NOT characteristic of a platen press?&Has an impression cylinder&Adjustable feed length;Can include a bindery section;Smallest and simplest letterpress;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1250&mcs&0&N&What is the major difference between a continuous collator and a unit set collator?&Delivery unit&Glue system;Unit set collator has only one set of pinhole drives;Only unit set collator can be equipped with an imprinter;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1251&mcs&0&N&Which method of printing bar codes provides the best quality and the highest density?&Offset lithography&Flexography;Impact printers;Off-line encoders;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1252&mcs&0&N&Letterpress printing utilizes&relief plates.&litho plates.;offset plates.;electrostatic plates.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1253&mcs&0&N&Which of the following is the final operation in the processing section of a press?&Slitting&Rewind;Partial perforations;Diagonal perforations;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1254&mcs&0&N&INACTIVE Which of the following extra perfs is produced by a perforating wheel mounted on an eccentric cam?&0&;;;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1255&mcs&0&Y&INACTIVE How many file hole punch rings are necessary to produce the punching illustrated below? &1&2;3;4;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1256&mcs&0&N&Which of the following is the correct sequence of add-ons on a modern offset press?&Number, punch, perforate&Number, perforate, punch;Perforate, punch, number;Punch, perforate, number;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1257&mcs&0&N&What is the MAXIMUM number of parts a form can be if it requires 2 pattern carbons and must be produced on an 8 station collator?&6&3;7;8;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1258&mcs&0&N&Marginal words are put on in what section of the press?&Imprinting&Unwind;Printing;Processing;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1259&mcs&0&N&What are 3 types of duplicating processes?&Spirit, offset, and diazo&Stencil, spirit, and offset;Diazo, hectograph, and spirit;Offset, hectograph, and stencil;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1260&mcs&0&Y&INACTIVE The figure below illustrates the mechanism of a typical&platen press.&dry offset press.;flat-bed cylinder press.;rotary letterpress printing unit.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1261&mcs&0&N&Encoders are NOT usually used to produce&jumbo numbers in excess of 7/8.&bar codes.;modulus numbers.;MICR numbers using the E13B font.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1262&mcs&0&N&Which of the following best describes the flexographic printing process?&Uses fluid inks and a wrap around rubber or photo polymer plastic plate with a raised printing surface&Has the image to be printed etched below the surface of the printing cylinder with the ink held in these etched areas;Is the oldest method of printing and most often brings a plate with raised type into direct contact with the material being printed;Has both the image and non-image areas on the same plane of the printing plate with the areas separated chemically bases on the principle that oil and water do not mix;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1263&mcs&0&N&Which of the following is a stack of paper or other material that is to be cut or trimmed by the cutter operator?&Lift&Trim;Shim;Signature;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1264&mcs&0&N&What is the most common gluing method for unit sets produced by a web?&Line glue (cold) applied on the collator&Line glue (cold) applied on the press;Spot glue (cold) applied on the collator;Spot glue (hot) applied on the collator;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1265&mcs&0&N&Which type of tag can be made in singles or gangs?&Shear cut&Die cut;Manifold;Continuous tags;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1266&mcs&0&N&Which of the following best describes QWERTY?&Standard typewriter keyboard&Query for data entry;Quirk entry relay type;Metal slide on a floppy disk;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1267&mcs&0&N&Which of the following items is NOT part of the traditional offset printing process?&Toner&Plate;Negative;Typesetting;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1268&mcs&0&N&Which size forms would be produced on a 22-inch press?&3 2/3, 5 1/2, 11, and 22&3 2/3, 8 1/2, 11, and 17;4 1/4, 5 1/2, 17, and 22;5 1/2, 7, 11, and 14;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1269&mcs&0&N&OPAS can best be described as&an online printing technology used to spot sensitize a sheet of paper for carbonless reproduction.&a procedure mapping supplement for document overflow.;an application hierarchy acronym used to describe online mainframe output printing.;a software that allows output to any printer from any forms automation package.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1270&mcs&0&N&A bar coded inventory for alpha numeric form uses&code 39.&PCN.;code 25.;interleaved 2 of 5.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1271&mcs&0&N&Which of the following is another term for heat-set roughening?&Fiber puff&Fiber waxing;Thermal smoothing;Thermal maintaining;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1272&mcs&0&N&Which of the following is coarse cloth used to cover binder boards on case bound books?&Buckram&Ramflax;Sack cloth;San weave;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1273&mcs&0&N&Which of the following is an alternate term for loose-proof?&Scatter proof&Mechanical;Column mesh;Random proof;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1274&mcs&0&N&Another term for one billion kilobytes is&terabyte.&lilobyte.;millibyte.;gregobyte.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1275&mcs&0&N&Another term for the centerfold of a signature where it is bound is&saddle.&backbone.;former line.;signature belly.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1276&mcs&0&N&Thermography produces which kind of lettering?&Raised&Screened;Debossed;Planographic;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1277&mcs&0&N&ROM is an abbreviation for which of the following?&Read only memory&Run only memory;Random order memory;Random oblique monitoring;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1278&mcs&0&N&Which of the following are the guidelines and procedures for mail make-up developed by the Graphics Communication Association?&P.A.S.S.&R.U.L.E.;S.E.N.D.;S.E.R.V.E.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1279&mcs&0&N&Which of the following is another term for unsharp masking?&Peaking&Casting;Binding;Shadowing;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1280&mcs&0&N&A roll of paper with some of the paper already used can best be described as&butt.&lag.;shaved.;reduced.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1281&mcs&0&N&Which of the following describes signatures with folds at the top of the pages?&Closed&Sealed;Knotted;Completed;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1282&mcs&0&N&Double gate folds are also referred to as&closed gate.¶llel.;picket gate.;perpendicular.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1283&mcs&0&N&A purchase requisition is the basic record of which business cycle?&Accounts payable&Shipping;Accounting;Accounts receivable;&&&&a&III-D-12.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1284&mcs&0&N&The most appropriate method of removing a pressure sensitive label from its liner is to&peel the liner away from the label.&use only automatic application equipment.;peel the label from the liner, starting on the longest side.;peel the label from the liner, starting on the shortest side.;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1285&mcs&0&N&A partial perforation, parallel to the stub of a unit set, is a&skip perf.&stop perf.;micro perf.;marginal perf.;&&&&a&VI-F.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1286&mcs&0&N&If the ink on a printed piece rubs off easily the problem may be&chalking&set off.;ghosting.;scumming.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1287&mcs&0&N&A fourdriner watermark will be right reading on which side of the paper?&Felt&Wire;Bottom;Machine;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1288&mcs&0&N&Stochastic screens are created in&a RIP.&a TIFF.;an EPS.;RAM.;&&&&a&IV-A-2-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1289&mcs&0&N&In process color printing each halftone screen must&be angled at 30 from the others.&use round dots.;include a gray scale.;be output at a maximum 200 lpi.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1290&mcs&0&N&An insert mailer containing two file copies, an outgoing envelope and two insert (interior) copies would consist of how many paper plies?&6&4;5;7;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1291&mcs&0&N&When specifying a blockout on a form, the ink color used to print the blockout should&match the color of the image.&be red.;match the form's primary ink color.;be determined by the producing plant.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1292&mcs&0&N&The bar code clear area on a mail piece measures&4 3/4 x 5/8.&4 x 1.;4 1/8 x 5/8.;4 1/2 x 1 1/8.;&&&&a&VI-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1293&mcs&0&N&Which of the following sets of security features should be recommended when printing financial documents?&Void pantographs, bleed through numbering, and micro-printing&Prismatic printing, colored bond paper and MICR ink;Holograms, artificial watermarks, and micro-perforations;Warning bands, translucent paper, and opaque fluorescent ink;&&&&a&VI-K.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1294&mcs&0&N&The Financial Stationers Association allows the use of the Padlock Icon on a document containing at least&two security features.&three security features.;consecutive MICR numbering.;bleed through Arabic numbering.;&&&&a&VI-K.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1295&mcs&0&N&In order to minimize rub-off ink printed by the flexographic process, which type of ink should be selected?&Water based&Metallic;Heat set;Solvent based;&&&&a&V-A-1-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1296&mcs&0&N&Which of the following bar code symbols is a two dimensional (2D) code?&PDF417&Codabar;Logmars;Interleaved 2 of 5;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1297&mcs&0&N&A moire is created when&printed screens are superimposed over each other at incorrect angles.&a halftone is created using elliptical dots.;a document containing a void pantograph is copied.;a photograph is scanned by improperly calibrated equipment.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1298&mcs&0&N&What method is used by desktop publishing systems to process information?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1299&mcs&0&N&Monitors which display images in monochrome, grayscale, or color process use which of the following types of signals?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1300&mcs&0&N&The CPU of a computer center stands for&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1301&mcs&0&N&Which of the following problems must be corrected before output can be properly imaged?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1302&mcs&0&N&How many dots are in a square inch if the image is output at 800 dpi?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1303&mcs&0&N&An image output at 600 dpi is how many times better in resolution than if it were output at 300 dpi?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1304&mcs&0&N&Saving an EPS file within an EPS file may cause&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1305&mcs&0&N&Outputting a large page to a traditional letter-size printer is known as&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1306&mcs&0&N&Scanning images at too low a resolution may produce a&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1307&mcs&0&N&Which of the following best describes the difference between TrueType and Adobe Type 1 font formats?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1308&mcs&0&N&When creating a new page on a Macintosh, if a new designation is not specified when saving a file, the page will be stored&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1309&mcs&0&N&What storage medium should be recommended when a file is 20 MB and a client has created an electronic document and would like to submit it for imaging?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1310&mcs&0&N&A modem is used for&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1311&mcs&0&N&What is the typical capacity for a 3.5 inch high density diskette?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1312&mcs&0&N&How many kilobytes are in a megabyte?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1313&mcs&0&N&How many megabytes are in a gigabyte?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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|
SSPP.1314&mcs&0&N&What is the recommended file format to save a line art illustration?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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|
SSPP.1315&mcs&0&N&What are the attributes assigned when trapping within desktop applications?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1316&mcs&0&N&A program required to run desktop publishing software is&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1317&mcs&0&N&The small computer system interface (SCSI) devices connected to a computer include&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1318&mcs&0&N&Which filter provides the most control for sharpening an image in Adobe PhotoShop?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1319&mcs&0&N&What are the three primary aimpoints in any halftone reproduction?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1320&mcs&0&N&A system is calibrated when&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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|
SSPP.1321&mcs&0&N&Which of the following best characterizes neutral gray?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1322&mcs&0&N&UCR is an acronym for&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1323&mcs&0&N&Which of the following best describes PostScript?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1324&mcs&0&N&Which of the following is a networking method for moving files from one computer to another via some type of magnetic media?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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|
SSPP.1325&mcs&0&N&Creating overlaps between adjoining colors can best be described as&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1326&mcs&0&N&Which of the following best describes leading?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1327&mcs&0&N&To identify the amount of leading used in a document, a portion of the type should be measured in points from the&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1328&mcs&0&N&To identify the type sizes used in a document, a portion of the type should be measured in points from the&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1329&mcs&0&N&Which of the following best describes two or more letters that are joined together in typesetting?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1330&mcs&0&N&A typeface that resembles block lettering such as Helvetica is classified as&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1331&mcs&0&N&Which of the following is a method of adjusting for the shapes of adjacent letter characters?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1332&mcs&0&N&Which of the following may help to eliminate banding associated with blends?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1333&mcs&0&N&What is the color temperature recommended by The American National Standards Institute (ANSI) for computer displays?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1334&mcs&0&N&Which of the following are common page layout programs used for the electronic paste-up of documents?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1335&mcs&0&N&Which of the following is a common illustration application used to create a corporate logo?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1336&mcs&0&N&Laser printers reproduce images using an electrostatic charge and&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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|
SSPP.1337&mcs&0&N&Imagesetters reproduce images with a laser and&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1338&mcs&0&N&What is the procedure used to determine how each color will be reproduced on the printing plates when the desktop operator chooses to output the file with separations to a laser printer?&FALSE&&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1339&mcs&0&N&The principal raw material used to make paper is&cellulose fiber.&chlorine.;polyethylene.;titanium oxide.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1340&mcs&0&N&Which of the following processes is used to increase strength of hardwood fibers?&Press drying&Binding;Calendering;Supercalendering;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1341&mcs&0&N&What is the process of passing the paper through a series of polished steel rollers to impart smoothness?&Calendering&Drying;Refining;Smoothing;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1342&mcs&0&N&The dominant direction of the paper fibers is the&grain direction.&brittle direction.;binding direction.;calendered direction.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1343&mcs&0&N&A watermark is most often imprinted on a fine paper on the&wire side.&wet side.;felt side.;calendered side.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1344&mcs&0&N&How is the acidity of paper usually measured?&pH level&Sizing;Micrometer;Densitometer;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1345&mcs&0&N&A sizing bath is used to&give paper its strength.&bleach the paper.;make the paper smooth.;give the paper moisture resistance.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1346&mcs&0&N&The ability of coated paper to reflect light is best described as &gloss.&whiteness.;brightness.;opaqueness.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1347&mcs&0&N&The basic size of cover stock is&20 x 26.&17 x 22.;17 x 38.;25 x 38.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1348&mcs&0&N&The basic size of bond paper is&17 x 22.&17 x 38.;20 x 26.;25 x 38.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1349&mcs&0&N&The basic size of text paper is&25 x 38.&17 x 22.;17 x 38.;20 x 26.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1350&mcs&0&N&Caliper refers to&thickness of paper.&smoothness of paper.;strength of paper.;coating of paper.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1351&mcs&0&N&Caliper is measured in&points.&grams.;inches.;pounds.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1352&mcs&0&N&An untrimmed or feathered edge on a sheet of paper is best described as&deckle edge.&cockle edge.;mottle edge.;woven edge.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1353&mcs&0&N&The brightness of a paper is determined by&how much light it reflects.&its whiteness.;how much it has been bleached.;how much fluorescent dye it has.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1354&mcs&0&N&The greater a paper's thickness, the greater its&opacity.&flatness.;stiffness.;foldability.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1355&mcs&0&N&A paper's ability to resist bending refers to its&stiffness.&tensile strength.;bursting strength.;tearing strength.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1356&mcs&0&N&A paper's ability to resist folding is its&folding strength.&foldability.;folding ratio.;folding endurance.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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|
SSPP.1357&mcs&0&N&A paper's ability to withstand tension is its&tensile strength.&tactile strength.;bursting strength.;tearing strength.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1358&mcs&0&N&When a customer starts a new printed book project, a printing service specialist should provide them with&a blank bound dummy of the job.&samples of the cover stock.;copies of a folded press proof.;blue line proof stapled along the fold.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1359&mcs&0&N&Which of the following best describes the advantage to digital color printing?&Eliminates the make ready for small run quantities&Accepts all software files;Results in high resolution reproductions;Best process for medium to long run quantities;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1360&mcs&0&N&Which of the following is the most important characteristic of paper stocks suitable for continuous heat laser printers?&Smooth paper&Papers with oil;Paper using low temperature dyes;Paper cut at more than 14 degrees off square on the long side;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1361&mcs&0&N&The number of characters in a bar code that can be represented in a linear inch is the&bar code density.&orientation.;intercharacter gap.;bar code symbol length.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1362&mcs&0&N&Which of the following is a bar code that can be successfully read from either left to right or right to left?&Bidirectional&Continuous;Omnidirectional;Unidirectional;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1363&mcs&0&N&Which of the following is the print technology that uses two mated dies to produce raised images?&Embossing&Engraving;Thermography;Foil stamping;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1364&mcs&0&N&The transfer of documents, correspondence, and files over telecommunication channels is best described as&electronic mail.&load.;dial-up.;on-line processing.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1365&mcs&0&N&Which of the following is the greatest advantage of the InfoSeal mailing system?&Confidentiality&Multiple insert capability;Good application for multipart forms;Cost effective on short run custom forms;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1366&mcs&0&N&What printing technology blends only two ink colors together giving a three color effect?&Prismatic printing&Ultraviolet ink;Ink Eradicator;Artificial watermark;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1367&mcs&0&N&What type of ink can NOT be seen until viewed under a black light?&Fluorescent&Opaque;Erasable;Metallic;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1368&mcs&0&N&Color separation can best be described as the&the process of separating color originals into the primary printing color components.&transparent overlays of film.;instrument for measuring the color in a photograph.;marks showing the break between PMS colors on the artwork.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1369&mcs&0&N&Which of the following best describes ganged separations?&Several photographs/slides/transparencies are separated at the same time&Clusters of photographs;All scans are the same color;Scans made consecutively at the same percentage;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1370&mcs&0&N&What is meant by the term right reading, emulsion down negatives?&When the side of the film which faces the lens during exposure is down and the copy reads correctly&Proofed copy with the film coating facing downward;When the right hand side of the film has coating on it;When the shiny side of film is down while copy reads correctly;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1371&mcs&0&N&Which of the following best describes matchprint?&When the customer asks to match the color of a photograph&A proof made from a transparency;A proof made for a color separation;A proof made on a printing press prior to printing used to match the printed job;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1372&mcs&0&N&What is the meaning of 120, 133, 150, 175 or 200 line screen?&The number of lines or dots per inch on a halftone screen&Time allowed for the exposure of film;How many colors the eyes see in a printed sample;The number of sheets a printer can produce in a given time span;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1373&mcs&0&N&Which of the following best describes bleed?&Ink extends beyond the trim edge of the sheet&One ink color overlaps another;Ink seeps through a thin sheet of paper;Ink continues to drip after a press is turned off;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1374&mcs&0&N&Register is best described as the&fitting of images in exact alignment with one another.&finish of some types of paper.;marks on a skid of paper showing ream counts.;gauge on the wall of the press room which measures humidity.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1375&mcs&0&N&CRA is best described as&a commonly used term for Camera Ready Art.&a proofing term for Can't Read Anything.;an artist's term for Copy Requires Approval.;a prepress term for Composed Registers Accurately.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1376&mcs&0&N&CMYK is best described as&a brand name of a printing equipment.&cyan, magenta, yellow and black.;a code for Can't Match Your Keyline.;a code which stands for the four process colors.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1377&mcs&0&N&Which of the following best describes enamel stock?&Coated paper&Typically used for a laser printer;Coating printers apply to paper prior to cutting to minimize dust;An oil-based substance applied to paper allowing for faster drying of ink;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1378&mcs&0&N&A dot is best described as&the individual element of a halftone.&color swatches applied to artwork.;an abbreviation for Density Only Test.;an ink test done prior to printing which shows what a color will look like on press.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1379&mcs&0&N&Which of the following best describes a moire?&Screen pattern caused by incorrect screen angles of overprinting halftones&Elliptical shaped dot;Snakelike ink pattern;Slurred image due to bad paper;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1380&mcs&0&N&TAC is best described as which of the following?&Total Area Coverage&Trap All Copy;A brand name of ink;Property of ink causing picking of weak paper;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1381&mcs&0&N&Trapping is best described as&the ability to print a wet ink film over previously printed ink.&storing of process images on disk.;marks placed on copy to indicate the edge of a paper.;withholding film from a customer who has not paid a bill.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1382&mcs&0&N&Which of the following best describes a signature?&A printed sheet after it has been folded&A very common type style;Written customer approval to continue a press run;A very prestigious award given to printers for excellence in quality work;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1383&mcs&0&N&Vignette is best described as&an illustration in which the background fades gradually away.&graduation of pages in a stitched book.;one process photo inset into another.;halftone with the background removed.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1384&mcs&0&N&Deckle edge is best described as&untrimmed feathery edges of paper.&a particular side of a cut skid of paper.;a special blade on a cutter giving a ragged cut.;the lead edge of paper going through sheet fed equipment.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1385&mcs&0&N&Which of the following best describes offsetting?&The ink of a printed sheet rubs off onto the next sheet&The ink seeps through a thin sheet of paper;Two or more jobs are placed on the same press sheet;Ink from one blanket contaminates ink from another blanket;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1386&mcs&0&N&Which of the following best describes the function of a perfecting press?&Prints two sides of the sheet in one pass&Binds books perfectly;Prints and foil stamps at the same time;Shortens makeready time by having an almost perfect sheet first off the press;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1387&mcs&0&N&A densitometer measures the&consistency of ink.&thickness of paper.;number of dots in one area.;number of colors in one area.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1388&mcs&0&N&Which of the following is NOT a basic type of arrangement of pages for printing?&Run and twirl&Sheetwise;Work and turn;Work and tumble;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1389&mcs&0&N&To provide the highest quality bar coding, what printing technique should be used?&Offset lithography&Intaglio;Letterpress;Flexography;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1390&mcs&0&N&Which of the following is the most important quality of the medium selected in printing a bar code that will be scanned more than a few times by a contact reading device?&Durability&Resolution;Translucency;Reflectivity;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1391&mcs&0&N&What component of a bar code reader illuminates the bar code?&Light source&Decoder;Light detector;Surface reflectivity;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1392&mcs&0&N&To receive optimum efficiency, the surface reflectivity of the medium used to print a bar code form must be able to reflect light between what range?&70 - 90%&0 - 20%;30 - 40%;50 - 60%;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1393&mcs&0&N&To provide a quick validity test on a piece of data what component of the bar code symbol is used?&Check character&Encoded data;Stop character;Start character;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1394&mcs&0&N&Which of the following printing service specialist behavior is most important when discussing a customer's requests?&Understanding and responding through a course of action&Attempting to remedy the problem immediately;Listening and responding to customer with promises;Interrupting and distracting the customer to another solution;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1395&mcs&0&N&Tell me about your new magazine is an example of what type of question?&Open-ended&Closed;Directional;Developmental;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1396&mcs&0&N&You would like a copy of the revised order mailed to you with raised inflections is what type of question?&Clarifying&Closed;Testing;Developmental;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1397&mcs&0&N&What type of question should a printing service specialist ask their customer to enable them to convey important information, such as time, schedules, fee schedules, and deliveries?&Directional&Closed;Testing;Open-ended;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1398&mcs&0&N&Which of the following test questions would be most effective in helping to determine if a customer is still interested in services?&Does that sound like the best way to handle this?&Now, let's take a look at the timetable for your order.;How are you going to get new subscribers for your magazine?;Would you prefer your delivery during morning business hours?;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1399&mcs&0&N&Which of the following is a film of ink deposited on a stock sample used to evaluate the effect of a chosen ink/stock combination including possible show through?&Draw down&Gray scale;Iris proof;Makeready sheet;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1400&mcs&0&N&Defects in a printed piece appearing as specks surrounded by an unprinted circle can best be described as&hickie.&moire.;picking.;ghosting.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1401&mcs&0&N&A visible stair-stepping of shade in a graduated screen can be characterized as&banding.&hit map.;dot gain.;screen angle.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1402&mcs&0&N&A client's complaint should best be viewed as&an opportunity to create a more loyal client.&a source of feedback on a new product.;something that must be handled by management.;an inevitable part of dealing with the public.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1403&mcs&0&N&Dot gain on flexo process is normally&10% to 20%.&0% to 7%.;25% to 30%.;35% to 45%.;&&&&a&.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1404&mcs&0&N&Which of the following is an imposition method where the sheet is repositioned from left to right to print the reverse side?&Work-and-turn&Sheetwise;Work-and-twist;Work-and-tumble;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1405&mcs&0&N&Which of the following is the most appropriate clear-coat sealer to overprint ink and paper and to protect against scratches and scuffing?&Aqueous &Wax;Varnish;Film laminate;&&&&a&V-D-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1406&mcs&0&N&Which of the following processes adds a special color, or accents a color within a specific image area, for reaching optimal color match?&Bump color&Coating;Dry pass;UV drying;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1407&mcs&0&N&What is the leading edge of a paper during sheet-fed offset printing?&Gripper &Folio;Margin;Side guide;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1408&mcs&0&N&How many degrees Kelvin is used to match the color under daylight conditions?&5000&4000;4500;5500;&&&&a&IV-A-2-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1409&mcs&0&N&What is the measurement of light reflected from the surface of paper?&Brightness&Opacity;Density;Translucence;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1410&mcs&0&N&Which of the following is a visual pattern within a halftone and screen tint caused by misaligned screens or imprecise register?&Moir�&Mottle;Dot gain;Scumming;&&&&a&IV-A-2-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1411&mcs&0&N&Approximately what percentage of customers will leave a company because of attitude indifference or being taken for granted?&70%&20%;40%;50%;&&&&a&III-E-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1412&mcs&0&N&The first priority for taking action with an angry customer is to&listen to customer.&clarify company policy.;provide explanation for problem.;suggest customer provide written complaint.;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1413&mcs&0&N&The more angry a customer becomes, the more difficult it is to&reason with them.&differ with them.;argue with them.;empathize with them.;&&&&a&I-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1414&mcs&0&N&What is the meaning of stet?&Let it stand&Delete;Set in bold;No paragraph;&&&&a&I-B-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1415&mcs&0&N&A correct arrangement of pages on a press sheet is called&an imposition.&a folio.;a spine.;a rotation.;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1416&mcs&0&N&Which of the following is a mock up of a final piece?&Dummy&Layout ;Page proof;Press proof;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1417&mcs&0&N&What is the basis size of bond paper?&17 x 22&8 1/2 x 11;24 x 36;25.5 x 30.5;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1418&mcs&0&N&BRE is used for&postage paid return mail.&franked mail.;sender paid mail.;special delivery mail.;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1419&mcs&0&N&What is the size of a No. 10 envelope?&4 1/8 x 9 1/2&3 1/2 x 6;3 7/8 x 7 1/2;10 x 13;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1420&mcs&0&N&Which of the following refers to the bound edge of a publication?&Spine&Foot;Head;Gutter;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1421&mcs&0&N&The following FIM in mailing is used for&courtesy reply mail.&express mail.;business reply mail.;cash on delivery mail.;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1422&mcs&0&Y&INACTIVE Which of the following presses always prints from a roll?&Web &Pad ;Sheetfed ;Silk screen ;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1423&mcs&0&N&The alignment of all elements of a printed sheet is controlled by®ister marks.&color bars.;trim marks.;side guides.;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1424&mcs&0&N&Bindery and finishing requirements should be first considered&when a job is initially planned.&after a job is cut.;after a job is printed.;at the proofing stage.;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1425&mcs&0&N&A letterhead job requires 22,500 of 8 1/2 x 11 sheets to be printed on a 17 1/2 x 22 1/2 sheet 4-up. How many press sheets are needed for this job, excluding waste?&5,625&2,813;11,250;22,500;&&&&a&I-B-2.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1426&mcs&0&N&Which of the following best describes a folded sample showing page numbers for a multipage product?&Dummy&Mechanical;Proof sheet;Thumbnail sketch;&&&&a&II-E.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1427&mcs&0&N&Which of the following can be used to identify paper grain?&Folding in each direction&Viewing on a lightbox;Rubbing firmly with fingers;Checking with a densitometer;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1428&mcs&0&N&Saddle stitched books are usually trimmed on how many sides?&Three&One;Two;Four;&&&&a&IV-A-4-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1429&mcs&0&N&Which of the following is the process of checking electronic files prior to film imaging?&Preflight&Debugging;Virus check;Loading software;&&&&a&IV-A-2-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1430&mcs&0&N&Which of the following best describes offset paper?&Uncoated&10 point C1S;Matte coated;Gloss coated;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1431&mcs&0&N&Which of the following best describes arranging pages or images for printing and binding?&Imposing&Folding;Spacing;Collating;&&&&a&IV-A-2-i.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1432&mcs&0&N&Which of the following ink rollers comes into contact with the plate?&Form&Chill;Ductor;Distribution;&&&&a&IV-B-1-b-4.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1433&mcs&0&N&Which of the following best describes the imposition of sheets going through a press and being turned over and put through again using the same gripper edge and plate?&Work-and-turn&Sheetwise;Work-and-twist;Work-and-tumble;&&&&a&IV-B-1-b-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1434&mcs&0&N&Antique, smooth, and coated refer to&paper finishes.&paper caliper.;paper colors.;recycled paper.;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1435&mcs&0&N&UV ink is NOT appropriate for which of the following?&Newsprint&Films;Credit cards;Lottery tickets;&&&&a&VI-P.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1436&mcs&0&N&Which of the following is the most appropriate to describe label size?&Width by height of the label &Width of the liner by depth of the label;Height by width of the label;Height of the liner by width of the label;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1437&mcs&0&N&Removed label facestock is best described as the&matrix.&liner.;primer.;adhesive.;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1438&mcs&0&N&A label's adhesive tack refers to the degree the adhesive will&stick on first contact.&set at ultimately.;stick after initial setting.;be removed without residue.;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1439&mcs&0&N&Artificial watermarks are most commonly created by&printing in transparent varnish or ink.&running through dandy rollers.;using a special embossing die.;photocopying an actual watermark.;&&&&a&IV-C-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1440&mcs&0&N&Which of the following is an artificial watermark?&Ghost printing&Pantograph;Dandy watermark;Embossed watermark;&&&&a&IV-C-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1441&mcs&0&N&Prismatic printing on checks is created by using&a split fountain.&multi-towers.;ion deposition.;dye sublimation.;&&&&a&VI-L.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1442&mcs&0&N&Which of the following best describes inks which rub or scratch off with the edge of a coin?&Friction reactive&Soy;MICR;Thermochromatic;&&&&a&V-A-1-e.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1443&mcs&0&N&In which of the following do dyes migrate through paper to create a reverse image on the back of the sheet?&Bleed through MICR numbering&Flood coating;Dye sublimation ;Holographic printing;&&&&a&VI-L.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1444&mcs&0&N&Which of the following are the most critical specifications of tag design?&Fastening and reinforcement &Graphics and colors;Stock color and material;Size and inclusion of perfs;&&&&a&VI-M.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1445&mcs&0&N&Which of the following is a manifold tag?&A multipart tag made with additional plies &A decorative, colorful tag;A tag that incorporates more than one fold;A series of many tags left joined side-by-side or end-to-end ;&&&&a&VI-M.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1446&mcs&0&N&Which of the following stock is the best material for tag production for wet strength and tear resistance?&Spun olefin&Cloth ;Direct thermal ;Thermal transfer ;&&&&a&VI-M.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1447&mcs&0&N&Under normal conditions, approximately how long is shelf life for carbonless papers?&Two years&One year;Ten years;Fifteen years;&&&&a&V-B-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1448&mcs&0&N&Which of the following is characteristic of tag sizes?&The lower the number, the smaller the tag&Tag numbers refer to the width;Tag numbers refer to the depth;The lower the number, the larger the tag;&&&&a&VI-M.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1449&mcs&0&N&Which of the following is the preferred method of removing a label from the carrier?&Hold the label, and peel the liner from the label&Tear label along perforated line;Grasp the label by one end and peel it from the carrier;Grasp the label and roll it off the liner over a round object ;&&&&a&VI-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1450&mcs&0&N&Which of the following is a device used to measure and control the density of color?&Densitometer&Inkometer;Fadeometer;Densicontrol;&&&&a&IV-A-8.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1451&mcs&0&N&Which of the following processes glues perpendicular to paper direction?&Cross web gluing&Line gluing;Spot gluing;Fugitive gluing;&&&&a&IV-A-3-a.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1452&mcs&0&N&Which of the following covert features is made up of tiny letters that appear as a dark line when photocopied?&Microprinting&Planchettes;Warning bands;Bleed-through numbering;&&&&a&III-B-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1453&mcs&0&N&Which of the following is the most common type of material used by the packaging industry?&Paperboard&Foam;Ledger;Tag stock;&&&&a&VI-G-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1454&mcs&0&N&Which of the following printing technologies uses pressure and a stream of liquid to form the printing image?&Continuous inkjet&Laser;Magnetography;Dye sublimation;&&&&a&IV-B-6-b-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1455&mcs&0&N&Which of the following types of binders is designed to present a prestigious look?&Turned edge&Pasteboard;Heat sealed;Poly binder;&&&&a&VI-I.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1456&mcs&0&N&Which of the following rings is most commonly used in binders?&Round&D;Angle D;Square;&&&&a&VI-I.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1457&mcs&0&N&Which of the following types of binding is typically used for books for its durability and longevity?&Case binding&Lay flat;Perfect binding;Saddle stitching;&&&&a&VI-B.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1458&mcs&0&N&What printing process has the ability to form an image around a three-dimensional product and transfer the ink from the plate?&Pad printing&Gravure;Flexography;Screen printing;&&&&a&IV-B-6-b-1-j.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1459&mcs&0&N&Which of the following permits coding the largest amounts of data in a small area?&Glyphs&Plessy;Codabar;Code 3 of 9;&&&&a&III-D.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1460&mcs&0&N&Which of the following printing processes are most commonly used to print paperboard for packaging applications?&Lithography and gravure&Offset and letterpress;Gravure and letterpress;Silkscreen and flexography;&&&&a&VI-G-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1461&mcs&0&N&Which of the following types of adhesive is applied in two opposing strips and is sealed with pressure?&Latex &Fugitive;Remoistenable ;Pressure sensitive ;&&&&a&VI-H.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1462&mcs&0&N&The thermal transfer process employs which of the following to create an image to a substrate?&Ribbon &Ink;Toner;Special paper;&&&&a&IV-B-6-b-1-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1463&mcs&0&N&Which of the following best describes the measurement of an ink's ability to flow?&Viscosity&Tack;Vehicle;Solubility;&&&&a&V-A-3.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1464&mcs&0&N&Which of the following best describes the process of deliberately overlapping colors approximately 1/100 to cover any thin line produced by misregistration or by paper stretch?&Trap&Bleed;Choke;Overprint;&&&&a&IV-A-9.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1465&mcs&0&N&Which of the following is the most common printing process used to print plastic card applications?&Lithography&Gravure;Letterpress ;Flexography;&&&&a&VI-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1466&mcs&0&N&Which of the following types of cards uses a chip to store functions and information?&Smart&Bar coded;Magnetic stripe;Radio frequency;&&&&a&VI-A-5.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1467&mcs&0&N&Creating the plates on the press refers to&direct imaging.&distributed printing.;on-demand printing.;variable data printing.;&&&&a&IV-A-2-f.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1468&mcs&0&N&Which of the following specializes in collating, inserting, addressing, and mailing direct mail pieces?&Lettershops&Quick printer;Service bureau;Copy printer;&&&&a&VI-A-1.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1469&mcs&0&N&The highest postal discount for first class mail is given to mail&bar coded and sorted by carrier route.&presorted by zip code.;bar coded with 5-digit zip sort.;bar coded with 3-digit zip sort.;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1470&mcs&0&N&Which of the following is a form of inkjet printing which produces high-quality images closely resembling photographs?&Drop-on-demand&Electrophotography;Xerography;Ion deposition;&&&&a&IV-B-6-b-1-c.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1471&mcs&0&N&Which of the following best describes screen tint backgrounds with a colored pattern concealing the word void until photocopied?&Pantograph&Mezzotint;Symbology;Watermark;&&&&a&IV-A-2-g.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1472&mcs&0&N&Which of the following is a preprinted marking on standard mail showing payment of postage by the sender?&Indicia&FIM;Stamp;POSTNET;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1473&mcs&0&N&To receive postal discounts for bulk mailings, USPS regulations require that the mailing&be CASS-certified.&have BREs.;include lift notes.;conform to carrier route requirements.;&&&&a&IV-A-7.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1474&mcs&0&N&Digital color printing is appropriate for jobs with requirements for&personalization with variable data.&high quality output.;moderate to long runs.;printing on specialized paper stock.;&&&&a&IV-B-6-b-1-b.0&1&10&&0&1&N&0&N.N.N.N
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SSPP.1475&mcs&0&N&Which of the following is NOT appropriate for on-demand book publishing?&Large runs of paperback by a best selling author&Reissuing an out-of-print book;Advance review copies of a college textbook;Small runs of scientific, medical, and technical books;&&&&a&VI-B.0&1&10&&0&1&N&0&N.N.N.N
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