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<?php
/*********************************************************************************
** The contents of this file are subject to the vtiger CRM Public License Version 1.0
* ("License"); You may not use this file except in compliance with the License
* The Original Code is: vtiger CRM Open Source
* The Initial Developer of the Original Code is vtiger.
* Portions created by vtiger are Copyright (C) vtiger.
* All Rights Reserved.
*
********************************************************************************/
require_once('include/database/PearDatabase.php');
require_once('HelpDeskUtil.php');
require_once('XTemplate/xtpl.php');
require_once('include/utils.php');
require_once('TicketStatisticsUtil.php');
global $app_strings;
global $app_list_strings;
global $mod_strings;
global $current_user;
global $theme;
$theme_path="themes/".$theme."/";
$image_path=$theme_path."images/";
require_once($theme_path.'layout_utils.php');
$totTickets = getTotalNoofTickets();
if($totTickets == 0)
{
$singleUnit = 0;
}
else
{
$singleUnit = 80/$totTickets;
}
$totOpenTickets = getTotalNoofOpenTickets();
$totClosedTickets = getTotalNoofClosedTickets();
$xtpl=new XTemplate ('modules/HelpDesk/CumulStatistics.html');
$xtpl->assign("MOD", $mod_strings);
$xtpl->assign("APP", $app_strings);
if(isset($_REQUEST['return_module'])) $xtpl->assign("RETURN_MODULE", $_REQUEST['return_module']);
if(isset($_REQUEST['return_action'])) $xtpl->assign("RETURN_ACTION", $_REQUEST['return_action']);
if(isset($_REQUEST['return_id'])) $xtpl->assign("RETURN_ID", $_REQUEST['return_id']);
$xtpl->assign("THEME", $theme);
$xtpl->assign("IMAGE_PATH", $image_path);$xtpl->assign("PRINT_URL", "phprint.php?jt=".session_id().$GLOBALS['request_string']);
$xtpl->assign("ALLOPEN", outBar($totOpenTickets, $image_path, $singleUnit));
$xtpl->assign("ALLCLOSED", outBar($totClosedTickets, $image_path, $singleUnit));
$xtpl->assign("ALLTOTAL", outBar($totTickets, $image_path, $singleUnit));
$xtpl->assign("PRIORITIES", showPriorities($image_path, $singleUnit));
$xtpl->assign("CATEGORIES", showCategories($image_path, $singleUnit));
$xtpl->assign("USERS", showUserBased($image_path, $singleUnit));
$xtpl->parse("main");
$xtpl->out("main");
?>