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134 lines
7.3 KiB
134 lines
7.3 KiB
<!--*********************************************************************************
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** The contents of this file are subject to the vtiger CRM Public License Version 1.0
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* ("License"); You may not use this file except in compliance with the License
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* The Original Code is: vtiger CRM Open Source
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* The Initial Developer of the Original Code is vtiger.
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* Portions created by vtiger are Copyright (C) vtiger.
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* All Rights Reserved.
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*
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********************************************************************************/
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-->
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<!-- BEGIN: main -->
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<table width="100%" cellpadding="2" cellspacing="0" border="0">
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<tr>
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<td vAlign="middle" align="left"><IMG src="{IMAGE_PATH}Tickets.gif" border="0"></td>
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<td class="moduleTitle" vAlign="middle" align="left" noWrap width="100%" height="20">{MOD.LBL_TICKET}{MOD.LBL_COLON} {NAME}</td>
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<td nowrap class='bodySmall' align='right'>[ <A href='http://www.vtiger.com/products/crm/document.html' target='_blank'>{APP.LNK_HELP}</A> ]</td>
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</tr>
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<tr><td colspan="4"><div class="hline"><img height='1' src='include/images/blank.gif'></div></td></tr></table>
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<table width="100%" cellpadding="2" cellspacing="0" border="0"><tr>
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<td align="left"></td>
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<td>
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<table cellpadding="0" cellspacing="5" border="0">
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<tr>
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<link rel="stylesheet" type="text/css" media="all" href="jscalendar/calendar-win2k-cold-1.css">
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<script type="text/javascript" src="jscalendar/calendar.js"></script>
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<script type="text/javascript" src="jscalendar/lang/calendar-{CALENDAR_LANG}.js"></script>
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<script type="text/javascript" src="jscalendar/calendar-setup.js"></script>
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<form name="EditView" method="POST" action="index.php">
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<input type="hidden" name="module" value="HelpDesk">
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<input type="hidden" name="action">
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<input type="hidden" name="mode" value="{MODE}">
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<input type="hidden" name="id" value="{ID}">
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<input type="hidden" name="return_module" value="{RETURN_MODULE}">
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<input type="hidden" name="return_id" value="{RETURN_ID}">
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<input type="hidden" name="return_action" value="{RETURN_ACTION}">
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<td><input title="{APP.LBL_SAVE_BUTTON_TITLE}" accessKey="{APP.LBL_SAVE_BUTTON_KEY}" class="button" onclick="this.form.action.value='SaveTicket';return check4null(EditView)" type="submit" name="button" value=" {APP.LBL_SAVE_BUTTON_LABEL} " ></td>
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<td><input title="{APP.LBL_CANCEL_BUTTON_TITLE}" accessKey="{APP.LBL_CANCEL_BUTTON_KEY}" class="button" onclick="this.form.action.value='{RETURN_ACTION}'; this.form.module.value='{RETURN_MODULE}'; this.form.record.value='{RETURN_ID}'" type="submit" name="button" value=" {APP.LBL_CANCEL_BUTTON_LABEL} "></td>
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</tr></table>
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</td>
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<td></td>
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<td align="right" nowrap><font class="required">{APP.LBL_REQUIRED_SYMBOL}</font>{APP.NTC_REQUIRED}</td>
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</tr>
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</table>
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<table width="100%" border="0" cellspacing="0" cellpadding="0" class="formOuterBorder">
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<tr>
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<td>
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<table width="100%" border="0" cellspacing="1" cellpadding="2">
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<tr>
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<td width="20%" class="dataLabel">{MOD.LBL_GROUP}</td>
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<td width="30%">{ASSIGNED_USER_GROUP_OPTIONS}</select></td>
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<td width="20%" class="dataLabel">{APP.LBL_ASSIGNED_TO}</td>
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<td width="30%"><select tabindex='5' name="assigned_user_id">{ASSIGNED_USER_OPTIONS}</select></td>
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</tr><tr>
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<td width="20%" class="dataLabel"><select name='parent_type' tabindex="2" onChange="document.EditView.parent_name.value=''; document.EditView.parent_id.value=''">
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<OPTION selected value='Accounts' {ACCOUNTSELECTED}>{MOD.LBL_ACCOUNT}</OPTION>
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<OPTION value='Opportunities' {OPPORTUNITYSELECTED}>{MOD.LBL_OPPURTUNITY}</OPTION>
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<OPTION value='Products' {PRODUCTSELECTED}>{MOD.LBL_PRODUCT}</OPTION></select></td>
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<td width="30%"><input name='parent_id' type="hidden" value='{PARENT_ID}'><input name='parent_name' readonly type='text' value="{ENTITYNAME}"> <input title='Change [Alt+G]' accessKey='G' tabindex='2' type='button' class='button' value='Change' name='button' LANGUAGE=javascript onclick='return window.open("index.php?module="+ document.EditView.parent_type.value + "&action=Popup&html=Popup_picker&form=HelpDeskEditView","test","width=500,height=400,resizable=1,scrollbars=1,top=150,left=200");'></td>
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<td width="20%" valign="top" class="dataLabel">{MOD.LBL_CONTACT_NAME}</td>
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<td width="30%"><input name='contact_name' readonly type='text' value='{CONTACT_NAME}'><input name='contact_id' type="hidden" value='{CONTACT_ID}'> <input title="{APP.LBL_CHANGE_BUTTON_TITLE}" accessKey="{APP.LBL_CHANGE_BUTTON_KEY}" tabindex="2" type="button" class="button" value='{APP.LBL_CHANGE_BUTTON_LABEL}' name='button' LANGUAGE=javascript onclick='return window.open("index.php?module=Contacts&action=Popup&html=Popup_picker&form=EditView{DEFAULT_SEARCH}","test","width=600,height=400,resizable=1,scrollbars=1");'></td>
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</tr><tr>
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<td width="20%" valign="top" class="dataLabel">{MOD.LBL_PRIORITY}</td>
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<td width="30%">{PRIORITYOPTIONS}</td>
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<td width="20%" valign="top" class="dataLabel">{MOD.LBL_STATUS}</td>
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<td width="30%">{STATUSOPTIONS}</td>
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</tr><tr>
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<td width="20%" class="dataLabel">{MOD.LBL_CATEGORY}</td>
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<td width="30%">{CATEGORYOPTIONS}</td>
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<td width="20%" class="dataLabel">{MOD.LBL_SEND_MAIL} ?</td>
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<td width="30%"><input name='send_mail' type="checkbox" tabindex='1' {SEND_MAIL}></td>
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</tr><tr>
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<td width="20%" valign="top" class="dataLabel">{MOD.LBL_ESTIMATED_FINISHING_TIME}</td>
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<td width="30%"><input name='estimated_finishing_date' id='jscal_field' tabindex='1' size='11' maxlength='10' type="text" value="{ESTIMATED_FINISHING_DATE}"> <img src="themes/{THEME}/images/calendar.gif" id="jscal_trigger"> <input name='estimated_finishing_time' tabindex='1' size='5' maxlength='5' type="text" value='{ESTIMATED_FINISHING_TIME}'><br><font size="1"><em old="{APP.NTC_DATE_TIME_FORMAT}">(yyyy-mm-dd 24:00)</em></font> </td>
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</tr><tr>
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<td width="20%" valign="top" class="dataLabel"><FONT class="required">{APP.LBL_REQUIRED_SYMBOL}</FONT>{MOD.LBL_SUBJECT}</td>
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<td colspan="4"><textarea name='subject' cols="70" tabindex='1' rows="1">{SUBJECT}</textarea></td>
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</tr><tr>
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<td width="20%" valign="top" class="dataLabel">{MOD.LBL_DESCRIPTION}</td>
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<td colspan="4"><textarea name='description' tabindex='2' cols="80" rows="8">{DESCRIPTION}</textarea></td>
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</tr></table>
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</td></tr></table>
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<BR>
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<BR>
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{CUSTOMFIELD}
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</form>
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<script>
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function trim(s)
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{
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while (s.substring(0,1) == " ")
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{
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s = s.substring(1, s.length);
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}
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while (s.substring(s.length-1, s.length) == ' ')
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{
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s = s.substring(0,s.length-1);
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}
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return s;
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}
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function check4null(form)
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{
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var isError = false;
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var errorMessage = "";
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if (trim(form.subject.value) =='')
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{
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isError = true;
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errorMessage += "\n subject";
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form.subject.focus();
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}
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if (isError == true)
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{
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alert("Missing required fields: " + errorMessage);
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return false;
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}
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return true;
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}
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</script>
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<script type="text/javascript">
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Calendar.setup ({
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inputField : "jscal_field", ifFormat : "{CALENDAR_DATEFORMAT}", showsTime : false, button : "jscal_trigger", singleClick : true, step : 1
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});
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</script>
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{JAVASCRIPT}
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<!-- END: main -->
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