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17 lines
2.8 KiB
17 lines
2.8 KiB
org.dmia2&B002&PERF2CLE&6.0.0&&&PERF2CLE&&&nsullivan@dmia.org, crush@dmia.org&N.Y.N.N.N.Y.N
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0.1.o.o.o.N.0&PERF2CLE.001&PERF2CLE.002&PERF2CLE.003&PERF2CLE.004&PERF2CLE.005&PERF2CLE.006&PERF2CLE.007&PERF2CLE.008&PERF2CLE.009&PERF2CLE.010&PERF2CLE.011&PERF2CLE.012&PERF2CLE.013&PERF2CLE.014&PERF2CLE.015&PERF2CLE.016&PERF2CLE.017&PERF2CLE.018&PERF2CLE.019&PERF2CLE.020&PERF2CLE.021&PERF2CLE.022&PERF2CLE.023&PERF2CLE.024&PERF2CLE.025&PERF2CLE.026
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&?0=0?1=0::undefined.0:1:1:0&Y::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&::undefined.0:1:1:0&?0=0?1=0?2=0?3=0::undefined.0:1:1:0&N::undefined.0:1:1:0
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&?0?xxx::&&Publications which are easily readable on the web.
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<BR>Internal forms that can be workflowed, public forms that are not multi-part.::&Forms and publications::&Shorter for just-in-time delivery and less inventory. Digital as opposed to offset.::&Forms, publications, maps and envelopes.::&publications::&As a government agency, we are in most cases bound by contracts. In some cases items are bid in order to get a lower price.::&dont know::&more alternate media, i.e., CDs. Less 4-color work as a cost savings.::&The range of value added services, quick turnaround, quality and low cost.::&Offset web, which is not available from our in-house shop at high volumes.::&dont know::&contract ease of use
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<BR>availability of staff (account/sales rep)
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<BR>quality::&Provide a quality product in a shorter than prescribed timeframe.
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<BR>"Go the extra mile" in terms of service.::&Not meet agreed upon deadlines.
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<BR>Make changes in specifications without asking.
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<BR>Invoicing problems, i.e., account rep and billing office not exchanging critical information that changes the invoice.::&approx. 12::&Defective/unusable product - vendor either was not able or unwilling to provide acceptable replacement product, especially within timeframe needed.::&unacceptable product - printed wrong, unusable, corrections not made.::&Contract issues - governmental purchasing regulations difficult to traverse.::&The customer is ALWAYS right, even when they arent.::&All "outside" printing is controlled by a centralized unit within Administration, whose staff are knowledgeable about printing and the print contracts, and who also manage inventory and distribution.::&Most of our suppliers are already knowledgeable and able to offer suggestions to improve efficiency and cost-effectiveness of products.::&n/a::&?xxx?1?xxx?xxx::&::
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Not Scored by Definition
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