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18 lines
3.6 KiB
18 lines
3.6 KiB
id&qtp&qim&qil&qtx&qca&qia&qrm&qnxt&qprv&qalb&subj&wght&pts&flr&ded&layout&qfixed&qptsbyans&flags
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custsat.001&mca&0&N&Have you performed surveys of your customers or employees using the Internet in the past? &&Yes;No;&&custsat.002;custsat.009;&&a&undefined.0&&&&&1&&&N.
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custsat.002&mcs&0&N&What mechanism(s) did you use?&&Outsourced entire process;Performed the entire process internally;Used a commercial Internet survey product;Worked with consultants to develop the questions;Worked with consultants to process the results;Hosted the survey internally;Hosted the survey externally (outsourced);Other;&&&&a&undefined.0&&&&&1&&&Y.If Other Please Elaborate
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custsat.003&mcs&0&&How many different surveys do you do in a year?&&1 - 5;6 - 10;10 - 20;20 - 50;50 - 100;> 100;&&&&a&undefined.0&&&&&1&&&Y.Please Explain Here
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custsat.004&mcs&0&N&What is the typical number of customers/employees surveyed?&&1 - 400;401 - 1,000;1,001 - 2,000;2,001 - 5,000;5,001 - 10,000;10,000 +;&&&&a&undefined.0&&&&&1&&&N.
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custsat.005&mcs&0&&What is the typical duration for a survey?&&Less than a Month;1 - 3 Months;4 - 6 Months;More than 6 Months;&&&&a&undefined.0&&&&&1&&&N.
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custsat.006&mca&0&N&How valuable has the survey process been for you? &&Very valuable;Somwhat valuable;Not valuable at all;&&custsat.008;custsat.008;custsat.007;&&a&undefined.0&&&&&1&&&N.
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custsat.007&mcs&0&&Why less valuable?&&Not enough responses;Poor question design;Poor interpretation of responses;Inadequate follow-through on survey results;Other;&&&&a&undefined.0&&&&&1&&&Y.If Other Please Elaborate
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custsat.008&mca&0&N&Would you consider changing your approach to surveys to minimize the amount of time that you spend and maximize the effectiveness?&&Yes;No;&&custsat.016;custsat.016;&&a&undefined.0&&&&&1&&&N.
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custsat.009&tf&0&&Have you considered surveying your customers or employees using the Internet? &YES&NO&&&&&undefined.0&&&&&1&&&N.
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custsat.010&mcs&0&&What survey mechanism would you prefer? &&Outsource entire process;Perform the entire process internally;Use a commercial Internet survey product;Work with consultants to develop the questions;Work with consultants to process the results;Host the survey internally;Host the survey externally (outsourced);Other;&&&&a&undefined.0&&&&&1&&&Y.If Other Please Elaborate
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custsat.011&mtr&0&&How important are the following to you? (Please rank 1 - 5 with 1 being the best)&&Survey security;Survey confidentiality;External hosting service;Assistance with preparing questions;Assistance interpreting results;Minimizing internal time spent on surveys;Survey cost;RC<center>Please Select</center>`;&&&&&undefined.0&&&&&1&&&Y.Comments (if any)
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custsat.012&mtx&0&N&How many different surveys would you like to do in a year?&xxx;xxx;xxx;xxx;xxx;&Please Select;RC<center>1 - 5</center>;<center>6 - 10</center>;<center>11 - 20</center>;<center> 21 - 50</center>;<center>50 +</center>;&&&&&undefined.0&&&&&1&&&N.
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custsat.013&mcs&0&&What will be the typical number of customers/employees surveyed?&&1 - 100;101 - 1000;1001 - 5000;5001 - 10000;10000 +;&&&&a&undefined.0&&&&&1&&&N.
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custsat.014&mcs&0&N&What is the typical duration for a survey?&&Less than a Month;1 - 3 Months;4 - 6 Months;More than 6 Months;&&&&a&undefined.0&&&&&1&&&N.
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custsat.015&mca&0&N&Are Customer Satisfaction Surveys something your company is interested in?&&Yes;No;&&custsat.016;custsat.016;&&a&undefined.0&&&&&1&&&N.
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custsat.016&tf&0&N&Are you interested in learning more about ACTS Corporation's Survey Software?&YES&NO&&&&&undefined.0&&&&&1&&&Y.If Yes, Please Enter Email Address Here
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custsat.017&mca&0&Y&How valuable has the survey process been for you? &&Very valuable;Somwhat valuable;Not valuable at all;&&;;;&&a&undefined.0&&&&&1&&&N.
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