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189 lines
8.8 KiB
189 lines
8.8 KiB
<!--*********************************************************************************
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** The contents of this file are subject to the vtiger CRM Public License Version 1.0
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* ("License"); You may not use this file except in compliance with the License
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* The Original Code is: vtiger CRM Open Source
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* The Initial Developer of the Original Code is vtiger.
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* Portions created by vtiger are Copyright (C) vtiger.
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* All Rights Reserved.
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*
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********************************************************************************/
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-->
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<!-- BEGIN: main -->
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<script>
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function changeStatus()
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{
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x = document.massdelete.ticketselection.length;
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idstring = "";
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if ( x == undefined)
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{
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if (document.massdelete.ticketselection.checked)
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{
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document.massdelete.idlist.value=document.massdelete.ticketselection.value;
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//alert(document.massdelete.idlist.value);
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}
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else
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{
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alert("Please select atleast one entity ");
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return false;
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}
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}
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else
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{
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xx = 0;
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for(i = 0; i < x ; i++)
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{
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if(document.massdelete.ticketselection[i].checked)
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{
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idstring = document.massdelete.ticketselection[i].value +";"+idstring
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xx++
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}
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}
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if (xx != 0)
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{
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document.massdelete.idlist.value=idstring;
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//alert(document.massdelete.idlist.value);
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}
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else
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{
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alert("Please select atleast one entity");
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return false;
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}
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}
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document.massdelete.action="index.php?module=HelpDesk&action=Convert"
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}
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</script>
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<table cellpadding="0" cellspacing="0" border="0" width="100%" class="formOuterBorder">
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<tr><td>
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<table width="100%" border="0" cellspacing="1" cellpadding="2">
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<tbody><tr>
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<form name="SearchForm" method="post" action="index.php">
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<td class="dataLabel" noWrap> {MOD.LBL_SUBJECT} </td>
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<td class="dataField"><input type=text size="10" name="subject" class=dataField value="{SUBJECT}" />
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<td class="dataLabel" noWrap> {MOD.LBL_CONTACT} </td>
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<td class="dataField"><input type=text size="10" name="contact_name" class=dataField value='{CONTACT_NAME}' />
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<td class="dataLabel" noWrap> {MOD.LBL_PRIORITY} </td>
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<td class="dataField"><input type=text size="10" name="priority" class=dataField value='{PRIORITY}' />
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<td class="dataLabel" noWrap> {MOD.LBL_STATUS} </td>
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<td class="dataField"><input type=text size="10" name="status" class=dataField value='{STATUS}'/>
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<td rowspan='2' align="center"><input type="hidden" name="action" value="index"/>
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<input type="hidden" name="query" value="true"/>
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<input type="hidden" name="module" value="HelpDesk" />
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<input title="{APP.LBL_SEARCH_BUTTON_TITLE}" accessKey="{APP.LBL_SEARCH_BUTTON_KEY}" class="button" type="submit" name="button" value="{APP.LBL_SEARCH_BUTTON_LABEL}"/>
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<input title="{APP.LBL_CLEAR_BUTTON_TITLE}" accessKey="{APP.LBL_CLEAR_BUTTON_KEY}" onclick="clear_form(this.form);" class="button" type="button" name="clear" value=" {APP.LBL_CLEAR_BUTTON_LABEL} "/>
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<br>
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</td>
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</tr><tr>
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<td class="dataLabel" noWrap> {MOD.LBL_CATEGORY} </td>
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<td class="dataField"><input type=text size="10" name="category" class=dataField value='{CATEGORY}'/>
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<td class="dataLabel" noWrap> {MOD.LBL_CREATED_DATE} <select name='date_crit' tabindex="2">
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<OPTION selected value='is' {IS}>{MOD.LBL_IS}</OPTION>
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<OPTION value='isnot' {ISNOT}>{MOD.LBL_IS_NOT}</OPTION>
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<OPTION value='before' {BEFORE}>{MOD.LBL_IS_BEFORE}</OPTION>
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<OPTION value='after' {AFTER}>{MOD.LBL_IS_AFTER}</OPTION></select></td>
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<td class="dataField"><input type=text size="10" name="date" class=dataField value='{DATE}'/>
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<td class="dataLabel">{APP.LBL_CURRENT_USER_FILTER}</td>
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<td class="dataField"><input name='current_user_only' type="checkbox" {CURRENT_USER_ONLY}></td>
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</tr>
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</form>
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</table>
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</td></tr>
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</table>
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<script type="text/javascript" language="JavaScript">
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function clear_form(form) {
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for (j = 0; j < form.elements.length; j++) {
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if (form.elements[j].type == 'text' || form.elements[j].type == 'select-one') {
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form.elements[j].value = '';
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}
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}
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}
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</script>
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<BR>
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<BR>
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{TICKETLISTHEADER}
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<table cellpadding="0" cellspacing="0" width="100%" border="0" class="FormBorder"><tbody>
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<tr height="20">
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<td COLSPAN="15" class="listFormHeaderLinks">
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<table border="0" cellpadding="0" cellspacing="0" width="100%">
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<tr>
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<form name="massdelete" method="POST">
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<input name='change_owner' type='hidden'>
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<input name='change_status' type='hidden'>
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<input name='idlist' type='hidden' >
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<input name='action' type='hidden' value='Convert'>
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<input name='module' type='hidden' value='HelpDesk'>
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<td><input class='button' type='submit' value='{MOD.LBL_CHANGE_OWNER}' onclick="this.form.change_owner.value='true'; return changeStatus()"/>
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<input class='button' type='submit' value='{MOD.LBL_CHANGE_STATUS}' onclick="this.form.change_status.value='true'; return changeStatus()"/>
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</td>
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<td align="right">{Start} {Prev} {Next} {End} </td>
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</tr>
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</table>
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</td>
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</tr>
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<form action="index.php" method="post" name="CustomFieldUpdate" id="form">
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<tr><td colspan="18" height="1" class="blackLine"><IMG SRC="{IMAGE_PATH}blank.gif"></td></tr>
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<tr class="moduleListTitle" height=20>
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<td WIDTH="1" class="blackLine"><IMG SRC="{IMAGE_PATH}blank.gif"></td>
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<td align='center' class="moduleListTitle"> {MOD.LBL_SELECT_TICKET}</td>
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<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
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<td class="moduleListTitle" height="21" style="padding:0px 3px 0px 3px;">{MOD.LBL_TICKET_ID}</td>
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<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
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<td class="moduleListTitle" height="21" style="padding:0px 3px 0px 3px;">{MOD.LBL_SUBJECT}</td>
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<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
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<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_CONTACT}</td>
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<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
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<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_STATUS}</td>
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<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
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<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_GROUP}</td>
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<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
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<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_CREATED_DATE}</td>
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<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
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<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{MOD.LBL_ASSIGNED_TO}</td>
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<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
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<td class="moduleListTitle" style="padding:0px 3px 0px 3px;">{APP.LBL_OPERATION}</td>
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<td WIDTH="1" class="blackLine" NOWRAP><IMG SRC="{IMAGE_PATH}blank.gif"></td>
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</tr>
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<tr><td colspan="18" height="1" class="blackLine"><IMG SRC="{IMAGE_PATH}blank.gif"></td></tr>
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{TICKETLIST}
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</form>
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</table>
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<br>
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<br>
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<TABLE width="60%" border=0 cellPadding=0 cellSpacing=1>
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<tr>
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<td>
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<TABLE width="70%" border=0 cellPadding=0 cellSpacing=1 class="formOuterBorder">
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<tr>
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<td colspan="2" class="formSecHeader">{MOD.LBL_FAQ}{MOD.LBL_COLON}</td>
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</tr>
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<tr>
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<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=HelpDesk&action=FaqList">{MOD.LBL_VIEW_FAQS}</a></div></TD>
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<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=HelpDesk&action=CreateFaq&return_module=HelpDesk&return_action=FaqInfoView">{MOD.LBL_ADD_FAQS}</a></div></TD>
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</tr>
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<tr>
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<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=Settings&action=EditComboField&fld_module=HelpDesk&fld_name=FAQ Category&table_name=faqcategories&column_name=category_name">{MOD.LBL_FAQ_CATEGORIES}</a></div></TD>
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</tr>
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</TABLE>
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</td>
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<td>
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<TABLE width="50%" border=0 cellPadding=0 cellSpacing=1 class="formOuterBorder">
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<tr>
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<td class="formSecHeader">{MOD.LBL_STATISTICS}{MOD.LBL_COLON}</td>
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</tr>
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<tr>
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<TD class="dataLabel" width="50%" noWrap ><div align="left"><a href="index.php?module=HelpDesk&action=CumulStatistics">Cumulative Statistics</a></div></TD>
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</tr>
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</TABLE>
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</td>
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</tr></form>
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</table>
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<!-- END: main -->
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