17-Nov-2007 18:50:05.829390 GMT,11953254050777,1 17-Nov-2007 18:50:08.426634 GMT,11953254080940,1 17-Nov-2007 18:50:30.816475 GMT,11953254080940,1,Test Ready tasott07 17-Nov-2007 18:50:42 GMT,11953254080940,3,Test Start tasott07,17-Nov-2007 18:50:42 GMT 17-Nov-2007 18:50:43.793109 GMT,11953254080940,2,Test Question tasott07 tasott07.001 17-Nov-2007 18:50:43.797687 GMT,11953254080940,2,Test Question tasott07 tasott07.002 17-Nov-2007 18:50:43.802314 GMT,11953254080940,2,Test Question tasott07 tasott07.003 17-Nov-2007 18:50:43.807050 GMT,11953254080940,2,Test Question tasott07 tasott07.005 17-Nov-2007 18:50:43.812428 GMT,11953254080940,2,Test Question tasott07 tasott07.008 17-Nov-2007 18:50:43.817115 GMT,11953254080940,2,Test Question tasott07 tasott07.012 17-Nov-2007 18:50:43.821856 GMT,11953254080940,2,Test Question tasott07 tasott07.013 17-Nov-2007 18:50:43.826613 GMT,11953254080940,2,Test Question tasott07 tasott07.017 17-Nov-2007 18:50:43.832389 GMT,11953254080940,2,Test Question tasott07 tasott07.019 17-Nov-2007 19:15:17 GMT,11953254080940,3,Test Complete tasott07,17-Nov-2007 19:15:17 GMT 17-Nov-2007 19:15:17.731905 GMT,11953254080940,9,Q:3:::::A:::tas.0:1:1:0::::R:All speakers were interesting. Bill and Bob presentations were informative and presented in a manner that was easy to understand.

I found the IBM presentation too focussed on IBM products.

Chuck Henry was also an excellent presenter. He provided a good overview of the Canadian Goverment's initiative on IT Shared Services and gave straight, honest answers. 17-Nov-2007 19:15:17.734999 GMT,11953254080940,9,Q:9:::::A:?0=0?1=0?2=0?3=0?4=0?5=0?6=0::undefined.0:1:1:0::::R:?xxx?xxx?xxx?xxx?4?xxx?xxx 17-Nov-2007 19:15:17.735736 GMT,11953254080940,9,Q:9:::::C:- IT Operations support (LAN / WAN / Server / corprate application). Enterprise support 17-Nov-2007 19:15:17.738523 GMT,11953254080940,9,Q:6:::::A:::tas.0:1:1:0::::R:No 17-Nov-2007 19:15:17.741362 GMT,11953254080940,9,Q:1:::::A:::tas.0:1:1:0::::R:- IT trends session was one of the most interesting.

- Non-bias dicussions in regards to one vendor over another.

- casual atmosphere. 17-Nov-2007 19:15:17.744220 GMT,11953254080940,9,Q:5:::::A:::tas.0:1:1:0::::R:More focus on Shared Services form an HR perspective.
- how to integrate staff into a shared service organization
- ideal organizational model for a shared service organization
- importance of skills matrix when merging organizations. 17-Nov-2007 19:15:17.747056 GMT,11953254080940,9,Q:2:::::A:::tas.0:1:1:0::::R:The session on virtualization was very focussed on IBM (IBM presenter). A comparaison between IBM z-series and VmWare technoloies would have been useful. 17-Nov-2007 19:15:17.750042 GMT,11953254080940,9,Q:4:::::A:?0=0?1=0?2=0?3=0?4=0::tas.0:1:1:0::::R:?0?xxx?xxx?xxx?xxx 17-Nov-2007 19:15:17.752974 GMT,11953254080940,9,Q:7:::::A:::tas.0:1:1:0::::R:Guy Charron, Director
Natural Resources Canada

Benoit Gravelle, Chief, Engineering services
Health Canada