28-Jan-2006 20:22:43.947119 GMT,11384797630604,1 28-Jan-2006 20:23:00.157243 GMT,11384797630604,1,Test Ready PERF2CLE 28-Jan-2006 20:23:21 GMT,11384797630604,3,Test Start PERF2CLE,28-Jan-2006 20:23:21 GMT 28-Jan-2006 20:23:21.497142 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.001 28-Jan-2006 20:23:29.751041 GMT,11384797630604,9,Q:1:::::A:?0=0?1=0::undefined.0:1:1:0::::R:?0?xxx 28-Jan-2006 20:23:29.807093 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.003 28-Jan-2006 20:23:44.51272 GMT,11384797630604,9,Q:3:::::A:::undefined.0:1:1:0::::R:None 28-Jan-2006 20:23:44.64749 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.004 28-Jan-2006 20:25:09.163554 GMT,11384797630604,9,Q:4:::::A:::undefined.0:1:1:0::::R:Web distribution, desktop publishing, artwork for purchased forms 28-Jan-2006 20:25:09.177062 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.005 28-Jan-2006 20:26:24.315303 GMT,11384797630604,9,Q:5:::::A:::undefined.0:1:1:0::::R:Offset run lengths are declining and are being replaced with digitally printed products (print on demand and fill and print, primarily) 28-Jan-2006 20:26:24.328895 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.006 28-Jan-2006 20:27:19.114222 GMT,11384797630604,9,Q:6:::::A:::undefined.0:1:1:0::::R:Stationery (business cards, letterhead and pre-printed envelopes), as well as some brochures and flyers. 28-Jan-2006 20:27:19.127670 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.007 28-Jan-2006 20:27:49.276921 GMT,11384797630604,9,Q:7:::::A:::undefined.0:1:1:0::::R:Marketing brochures 28-Jan-2006 20:27:49.290551 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.008 28-Jan-2006 20:28:12.292314 GMT,11384797630604,9,Q:8:::::A:::undefined.0:1:1:0::::R:Convenience, online ordering 28-Jan-2006 20:28:12.305934 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.009 28-Jan-2006 20:29:05.757873 GMT,11384797630604,9,Q:9:::::A:::undefined.0:1:1:0::::R:We already have shifted to electronic forms and Internet forms for the most part, so I don't see a dramatic shift again in the near future. 28-Jan-2006 20:29:05.771487 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.010 28-Jan-2006 20:29:18.984709 GMT,11384797630604,9,Q:10:::::A:::undefined.0:1:1:0::::R:None 28-Jan-2006 20:29:18.998270 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.011 28-Jan-2006 20:29:59.444078 GMT,11384797630604,9,Q:11:::::A:::undefined.0:1:1:0::::R:meets agreed to deadlines, no output problems (quality) 28-Jan-2006 20:29:59.457763 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.012 28-Jan-2006 20:31:22.55198 GMT,11384797630604,9,Q:12:::::A:::undefined.0:1:1:0::::R:We do most related services in-house. We develop our own eForms and iForms. We order many postcard and flyer mailings through the USPS 28-Jan-2006 20:31:22.68812 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.013 28-Jan-2006 20:32:17.403478 GMT,11384797630604,9,Q:13:::::A:::undefined.0:1:1:0::::R:Provide online access to order history, with the ability to select and reorder, plus pay online. 28-Jan-2006 20:32:17.417183 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.014 28-Jan-2006 20:32:47.358020 GMT,11384797630604,9,Q:14:::::A:::undefined.0:1:1:0::::R:Reliability, quality and online capabilities 28-Jan-2006 20:32:47.371819 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.015 28-Jan-2006 20:33:23.47728 GMT,11384797630604,9,Q:15:::::A:::undefined.0:1:1:0::::R:Do what they say they will when they say they will do it. Drive transactions online. 28-Jan-2006 20:33:23.61439 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.016 28-Jan-2006 20:34:08.312779 GMT,11384797630604,9,Q:16:::::A:::undefined.0:1:1:0::::R:make excuses and stay hooked to old technology. Don't grow their capabilities 28-Jan-2006 20:34:08.326509 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.017 28-Jan-2006 20:34:19.442499 GMT,11384797630604,9,Q:17:::::A:::undefined.0:1:1:0::::R:Three 28-Jan-2006 20:34:19.456309 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.018 28-Jan-2006 20:35:27.792014 GMT,11384797630604,9,Q:18:::::A:::undefined.0:1:1:0::::R:Changed primary print supplier two years ago because they could not support online quotes or orders. Thet just didn't seem to get it. 28-Jan-2006 20:35:27.805889 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.019 28-Jan-2006 20:35:46.392629 GMT,11384797630604,9,Q:19:::::A:::undefined.0:1:1:0::::R:Unresponsiveness 28-Jan-2006 20:35:46.406405 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.020 28-Jan-2006 20:36:41.917067 GMT,11384797630604,9,Q:20:::::A:::undefined.0:1:1:0::::R:Reliable and responsive to my requirements overcame a big price difference. 28-Jan-2006 20:36:41.930881 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.021 28-Jan-2006 20:37:16.657647 GMT,11384797630604,9,Q:21:::::A:::undefined.0:1:1:0::::R:Keep up with technology, especially digital printing and electronic forms 28-Jan-2006 20:37:16.671478 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.022 28-Jan-2006 20:38:45.120773 GMT,11384797630604,9,Q:22:::::A:::undefined.0:1:1:0::::R:We collaborate on design requirements, then do our own layouts, using OneForm Designer Plus software. We send a PDf file to the printer, requesting price and delivery. I then place the order online. 28-Jan-2006 20:38:45.134637 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.023 28-Jan-2006 20:39:55.531017 GMT,11384797630604,9,Q:23:::::A:::undefined.0:1:1:0::::R:Follow our web site to see what we are doing and communicate regularly via email and set up Webex online sessions to show new products, capabilities and ideas. 28-Jan-2006 20:39:55.544941 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.024 28-Jan-2006 20:42:56.335899 GMT,11384797630604,9,Q:24:::::A:::undefined.0:1:1:0::::R:We don't use fax for marketing. Email responses from our target list is at least 5%. Direct mail rates vary widely, from no direct response to 5%, depending on what the focus of the mailing is. Personalized print woors well for our Current Prospoect list, but doesn't seem to increase responses for our Suspect list, where response rates are quite low (<1%). 28-Jan-2006 20:42:56.349821 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.025 28-Jan-2006 20:43:05.678348 GMT,11384797630604,9,Q:25:::::A:?0=0?1=0?2=0?3=0::undefined.0:1:1:0::::R:?xxx?1?xxx?xxx 28-Jan-2006 20:43:05.692298 GMT,11384797630604,2,Test Question PERF2CLE PERF2CLE.026 28-Jan-2006 20:43:13 GMT,11384797630604,3,Test Complete PERF2CLE,28-Jan-2006 20:43:13 GMT 28-Jan-2006 20:43:13.826956 GMT,11384797630604,9,Q:26:::::A:N::undefined.0:1:1:0::::R: