01-Feb-2006 17:17:14.42847 GMT,11388142330381,1 01-Feb-2006 17:17:24.873923 GMT,11388142330381,1,Test Ready PERF2CLE 01-Feb-2006 17:17:40 GMT,11388142330381,3,Test Start PERF2CLE,01-Feb-2006 17:17:40 GMT 01-Feb-2006 17:17:40.497613 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.001 01-Feb-2006 17:17:46.638768 GMT,11388142330381,9,Q:1:::::A:?0=0?1=0::undefined.0:1:1:0::::R:?0?xxx 01-Feb-2006 17:17:46.652696 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.003 01-Feb-2006 17:20:28.337471 GMT,11388142330381,9,Q:3:::::A:::undefined.0:1:1:0::::R:Publications which are easily readable on the web.
Internal forms that can be workflowed, public forms that are not multi-part. 01-Feb-2006 17:20:28.351036 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.004 01-Feb-2006 17:20:49.741286 GMT,11388142330381,9,Q:4:::::A:::undefined.0:1:1:0::::R:Forms and publications 01-Feb-2006 17:20:49.754889 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.005 01-Feb-2006 17:22:01.136767 GMT,11388142330381,9,Q:5:::::A:::undefined.0:1:1:0::::R:Shorter for just-in-time delivery and less inventory. Digital as opposed to offset. 01-Feb-2006 17:22:01.150505 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.006 01-Feb-2006 17:22:15.53793 GMT,11388142330381,9,Q:6:::::A:::undefined.0:1:1:0::::R:Forms, publications, maps and envelopes. 01-Feb-2006 17:22:15.67430 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.007 01-Feb-2006 17:22:27.964939 GMT,11388142330381,9,Q:7:::::A:::undefined.0:1:1:0::::R:publications 01-Feb-2006 17:22:27.978562 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.008 01-Feb-2006 17:23:21.74653 GMT,11388142330381,9,Q:8:::::A:::undefined.0:1:1:0::::R:As a government agency, we are in most cases bound by contracts. In some cases items are bid in order to get a lower price. 01-Feb-2006 17:23:21.88316 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.009 01-Feb-2006 17:23:44.161377 GMT,11388142330381,9,Q:9:::::A:::undefined.0:1:1:0::::R:don't know 01-Feb-2006 17:23:44.175049 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.010 01-Feb-2006 17:24:34.804841 GMT,11388142330381,9,Q:10:::::A:::undefined.0:1:1:0::::R:more alternate media, i.e., CDs. Less 4-color work as a cost savings. 01-Feb-2006 17:24:34.818433 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.011 01-Feb-2006 17:25:17.132215 GMT,11388142330381,9,Q:11:::::A:::undefined.0:1:1:0::::R:The range of value added services, quick turnaround, quality and low cost. 01-Feb-2006 17:25:17.145967 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.012 01-Feb-2006 17:26:13.251566 GMT,11388142330381,9,Q:12:::::A:::undefined.0:1:1:0::::R:Offset web, which is not available from our in-house shop at high volumes. 01-Feb-2006 17:26:13.265323 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.013 01-Feb-2006 17:26:48.704781 GMT,11388142330381,9,Q:13:::::A:::undefined.0:1:1:0::::R:don't know 01-Feb-2006 17:26:48.718535 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.014 01-Feb-2006 17:27:41.126096 GMT,11388142330381,9,Q:14:::::A:::undefined.0:1:1:0::::R:contract ease of use
availability of staff (account/sales rep)
quality 01-Feb-2006 17:27:41.139903 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.015 01-Feb-2006 17:29:03.459112 GMT,11388142330381,9,Q:15:::::A:::undefined.0:1:1:0::::R:Provide a quality product in a shorter than prescribed timeframe.
"Go the extra mile" in terms of service. 01-Feb-2006 17:29:03.472911 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.016 01-Feb-2006 17:30:49.347566 GMT,11388142330381,9,Q:16:::::A:::undefined.0:1:1:0::::R:Not meet agreed upon deadlines.
Make changes in specifications without asking.
Invoicing problems, i.e., account rep and billing office not exchanging critical information that changes the invoice. 01-Feb-2006 17:30:49.361355 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.017 01-Feb-2006 17:31:15.215946 GMT,11388142330381,9,Q:17:::::A:::undefined.0:1:1:0::::R:approx. 12 01-Feb-2006 17:31:15.229757 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.018 01-Feb-2006 17:33:14.939325 GMT,11388142330381,9,Q:18:::::A:::undefined.0:1:1:0::::R:Defective/unusable product - vendor either was not able or unwilling to provide acceptable replacement product, especially within timeframe needed. 01-Feb-2006 17:33:14.953214 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.019 01-Feb-2006 17:33:57.629204 GMT,11388142330381,9,Q:19:::::A:::undefined.0:1:1:0::::R:unacceptable product - printed wrong, unusable, corrections not made. 01-Feb-2006 17:33:57.643131 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.020 01-Feb-2006 17:34:42.940920 GMT,11388142330381,9,Q:20:::::A:::undefined.0:1:1:0::::R:Contract issues - governmental purchasing regulations difficult to traverse. 01-Feb-2006 17:34:42.954813 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.021 01-Feb-2006 17:35:08.763946 GMT,11388142330381,9,Q:21:::::A:::undefined.0:1:1:0::::R:The customer is ALWAYS right, even when they aren't. 01-Feb-2006 17:35:08.777908 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.022 01-Feb-2006 17:38:18.874342 GMT,11388142330381,9,Q:22:::::A:::undefined.0:1:1:0::::R:All "outside" printing is controlled by a centralized unit within Administration, whose staff are knowledgeable about printing and the print contracts, and who also manage inventory and distribution. 01-Feb-2006 17:38:18.888165 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.023 01-Feb-2006 17:39:33.539203 GMT,11388142330381,9,Q:23:::::A:::undefined.0:1:1:0::::R:Most of our suppliers are already knowledgeable and able to offer suggestions to improve efficiency and cost-effectiveness of products. 01-Feb-2006 17:39:33.553205 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.024 01-Feb-2006 17:39:52.248109 GMT,11388142330381,9,Q:24:::::A:::undefined.0:1:1:0::::R:n/a 01-Feb-2006 17:39:52.262065 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.025 01-Feb-2006 17:40:02.195418 GMT,11388142330381,9,Q:25:::::A:?0=0?1=0?2=0?3=0::undefined.0:1:1:0::::R:?xxx?1?xxx?xxx 01-Feb-2006 17:40:02.209463 GMT,11388142330381,2,Test Question PERF2CLE PERF2CLE.026 01-Feb-2006 17:40:08 GMT,11388142330381,3,Test Complete PERF2CLE,01-Feb-2006 17:40:08 GMT 01-Feb-2006 17:40:08.88100 GMT,11388142330381,9,Q:26:::::A:N::undefined.0:1:1:0::::R: 01-Feb-2006 17:40:29.108621 GMT,11388142330381,4,LO