<HTML><HEAD></HEAD><BODY BGCOLOR="#FFFFFF" TEXT="#000000" LINK="#0000FF" VLINK="#800080"><TABLE CELLSPACING=0 CELLPADDING=0 BORDER=0 width="100%">	  <TR>     <td colspan="2" align="left">     <title>CPSM Test Instructions</title><style><!--.Normal	{font-size:12.0pt;	font-family:"Times New Roman";}--></style></head><body lang=EN-US link=blue vlink=purple class="Normal" bgcolor="#FFFFFF"><p> CPSM Exam:   Instructions to candidate for testing.</p><p>Welcome to the SMPS Online Test Center.  </p>
<p><b>Release Acknowledgement:</b>
Before taking this exam, you are required to sign the legal release form, which states: <i><br>"Certification is a voluntary process on the part of the applicant.  SMPS does not warrant, guarantee or establish specific performance on the part of any individual granted Certification status.  By signing below, to the fullest  extent permitted by law, I hereby release, discharge and agree to hold harmless and indemnify SMPS, the SMPS Certification Committee, and all of their members, directors, officers, employees and agents from any actions, causes of action, suits, claims, or losses, judgments, damages and expenses (including reasonable attorneys fees), whatever their nature, arising out of or in any way connected with the SMPS Certified Professional Services Marketer (SMPS) Certification, or the certification program, including, but not limited to, the use of any information or materials obtained from the program, or my acts or omissions as a marketer.    
In addition, I authorize SMPS to release any information requested regarding my certification status.  I understand that to revoke this permission, I must send notice in writing." <br><br> </i>If you have <b>not</b> signed this agreement, please click on <b>Cancel</b> button below to exit this exam now,
and contact SMPS to request a copy of this agreement.
</p>
<p><b>Exam Overview: </b></p><ul>  <li>The CPSM Exam contains 150 multiple-choice questions. Each question has only one correct answer.</li>  <li> This is a timed exam.  <b>You will have three (3) hours to complete the 150 questions.</b>  A clock in the upper-right corner of your screen will display the time remaining to complete the test. The clock automatically stops during the time it takes to download and display pages and questions on your computer, so Internet response time does not count in your 3-hour time limit. </li>  <li> Once you begin the exam, you must complete it.  You are not allowed to pause or stop the exam and return to it later. <li>If for any reason you get disconnected during the exam, the system has recovery logic that will to allow you to continue at the last question you were viewing. Simply restore your connection, log back in to the SMPS Online Test Center, and you will be allowed to resume the exam at the point where the failure occured.</li></ul><p><b>General Instructions:</b></p><ul>  <li><b>Navigation Buttons:</b> During the exam, sequentially navigate from question to question by clicking     the <b>Next </b>and <b>Back</b> buttons. </li></p>  <li><b>Reviewing Questions at end of test:</b> During the exam, you may click the checkbox marked <i>Click here to review this question at the end of the test</i>. This checkbox appears with each question.  The review list will be accessible to you when you reach the last question on the exam, where you will see a <b>DONE</b> button and a <b>JUMP TO</b> button in addition to the BACK and NEXT buttons. <b><i>Caution:</i> Only click the DONE button if you are ready to exit the exam.</b> </p>At this point click on the <b>JUMP TO</b> button to use whatever time remains to review any questions that have been skipped or previously answered. The drop-down box will display the question number and the first few words of all 150 questions, in the order they appeared on the exam.  Any question you left unanswered will be preceded by the letter <b>U</b>.  Any question you marked for later review will be preceded by the letter <b>R</b>.  You may return to <b>ANY</b> question by scrolling to it in the drop-down box and clicking the <b>JUMP TO</b> button.  <b>OR</b>, you may highlight <b>Next in Review List (R)</b> or <b>Next Unanswered (U)</b> to go to the next such question without scrolling.  When the full question is displayed, you may answer it, change your previous answer, or leave the question without changing your answer. To return to another question, scroll to it in the drop-down box and proceed as above.</p> You may continue to review questions for up to the total three-hours allowed for the exam, or you may end the exam and submit your answers by selecting the <b>DONE</b> button.</p></li>  <li> <span style='font-family:Symbol'><spanstyle='font:7.0pt "Times New Roman"'> </span></span><b>To Exit the Exam:</b> To submit the exam for evaluation, click the <b>DONE</b> button. This button will appear on the screen of the last exam question, and for each question in the review list.  After submittal, you will not be allowed to go back and review any questions on the exam.</li>
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