query($sql);
$temparray = $adb->fetch_array($result);
$fileContent = $temparray['data'];
$filename=$temparray['filename'];
$filesize=$temparray['filesize'];
$wordtemplatedownloadpath =$root_directory ."/test/wordtemplatedownload/";
//echo '
 file name and size is ..'.$filename .'...'.$filesize;
if($mergeFileName == "")
{
die("Select Mail Merge Template");
}
$handle = fopen($wordtemplatedownloadpath .$temparray['filename'],"wb");
//chmod("/home/rajeshkannan/test/".$fileContent,0755);
fwrite($handle,base64_decode($fileContent),$filesize);
fclose($handle);
//for mass merge
$mass_merge = $_REQUEST['idlist'];
if($mass_merge != "")
{
  $mass_merge = explode(";",$mass_merge);
  
  for($i=0;$i < count($mass_merge) - 1;$i++)
  {
  	$query = "SELECT * FROM contactdetails inner join contactsubdetails on contactsubdetails.contactsubscriptionid=contactdetails.contactid inner join contactaddress on contactaddress.contactaddressid=contactdetails.contactid and contactdetails.contactid = '".$mass_merge[$i]."'";
    
    $result = $adb->query($query);
    $y=$adb->num_fields($result); 
    $columnValues = $adb->fetch_array($result);
    
    for ($x=0; $x<$y; $x++)
    {
        $columnValString[$x] = $columnValues[$x];
    }
    //for custom fields
  	$sql2 = "select contactscf.* from contactscf inner join contactdetails on contactdetails.contactid = contactscf.contactid where contactdetails.contactid = '".$mass_merge[$i]."'";
    $result2 = $adb->query($sql2);
    $numRows2 = $adb->num_fields($result2);
    $custom_field_values = $adb->fetch_array($result2);
    for ($z=1; $z<$numRows2; $z++)
    {
      $custom_values_str[$z] = $custom_field_values[$z];
    }
    //end custom fields
    $merged_columnValString = array_merge($columnValString,$custom_values_str);
    
		$mass_columnString = implode(",",$merged_columnValString);
    $mass_columnValString = $mass_columnValString.$mass_columnString;
    if($i < count($mass_merge) - 2)
    {
    	$mass_columnValString = $mass_columnValString."###";
    }
  }
$columnValString = $mass_columnValString;
}
//end for mass merge
$query = "SELECT * FROM troubletickets where troubletickets.ticketid = '".$_REQUEST['record'] ."'";
//$query = "SELECT * FROM contactdetails,contactsubdetails,contactaddress where contactid = '".$_REQUEST['record'] ."'";
//echo $query;
$result = $adb->query($query);
$y=$adb->num_fields($result);
for ($x=0; $x<$y; $x++)
{
		$fld = $adb->field_name($result, $x);
    $columnNames[$x] = "TICKET_".strtoupper($fld->name);
}
//condition added for mass merge		 
if($mass_merge == "")
{
  $columnValues = $adb->fetch_array($result);
  for ($x=0; $x<$y; $x++)
  {
      $columnValString[$x] = str_replace(","," ",$columnValues[$x]);
  }
	//$columnValString = implode(",",$columnValString);
  //<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>
  $sql2 = "select ticketcf.* from ticketcf inner join troubletickets on troubletickets.ticketid = ticketcf.ticketid where troubletickets.ticketid = '".$_REQUEST['record'] ."'";
  $result2 = $adb->query($sql2);
  $numRows2 = $adb->num_fields($result2);
  $custom_field_values = $adb->fetch_array($result2);
  for ($i=1; $i<$numRows2; $i++)
  {
    $custom_values_str[$i] = $custom_field_values[$i];
  }
  //<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>
  $columnValString = array_merge($columnValString,$custom_values_str);
  $columnValString = implode(",",$columnValString);
}
//end condition added for mass merge
//start custom fields
$sql1 = "select fieldlabel from field where generatedtype=2 and tabid=13";
$result = $adb->query($sql1);
$numRows = $adb->num_rows($result);
for($i=0; $i < $numRows;$i++)
{
$custom_fields[$i] = "TICKET_".strtoupper(str_replace(" ","",$adb->query_result($result,$i,"fieldlabel")));
}
$column_string = array_merge($columnNames,$custom_fields);
//end custom fields
$columnString = implode(",",$column_string);
//echo $columnString;
//echo $columnValString;
echo"";
//echo $site_URL."/test/wordtemplatedownload/".$filename;
?>