<!--********************************************************************************* ** The contents of this file are subject to the vtiger CRM Public License Version 1.0 * ("License"); You may not use this file except in compliance with the License * The Original Code is: vtiger CRM Open Source * The Initial Developer of the Original Code is vtiger. * Portions created by vtiger are Copyright (C) vtiger. * All Rights Reserved. * ********************************************************************************/ --> <!-- BEGIN: main --> <table width="100%" cellpadding="2" cellspacing="0" border="0"> <tr> <td vAlign="middle" align="left"><IMG src="{IMAGE_PATH}Tickets.gif" border="0"></td> <td class="moduleTitle" vAlign="middle" align="left" noWrap width="100%" height="20">{MOD.LBL_TICKET}{MOD.LBL_COLON} {NAME}</td> <td nowrap class='bodySmall' align='right'>[ <A href={PRINT_URL}>{APP.LNK_PRINT}</A> ]</td> <td nowrap class='bodySmall' align='right'>[ <A href='http://www.vtiger.com/products/crm/document.html' target='_blank'>{APP.LNK_HELP}</A> ]</td> </tr> <tr><td colspan="4"><div class="hline"><img height='1' src='include/images/blank.gif'></div></td></tr></table> <table width="100%" cellpadding="2" cellspacing="0" border="0"><tr> <td align="left"></td> <td> <table cellpadding="0" cellspacing="5" border="0"> <tr> <form name="InfoView" method="POST" action="index.php"> <input type="hidden" name="module" value="HelpDesk"> <input type="hidden" name="action"> <input type="hidden" name="id" value="{ID}"> <input type="hidden" name="return_module" value="{RETURN_MODULE}"> <input type="hidden" name="return_id" value="{RETURN_ID}"> <input type="hidden" name="return_action" value=""> <td><input title="{APP.LBL_EDIT_BUTTON_TITLE}" accessKey="{APP.LBL_EDIT_BUTTON_KEY}" class="button" onclick="this.form.action.value='EditTicket'" type="submit" name="button" value=" {APP.LBL_EDIT_BUTTON_LABEL} " ></td> <td><input title="{APP.LBL_DELETE_BUTTON_TITLE}" accessKey="{APP.LBL_DELETE_BUTTON_KEY}" class="button" onclick="this.form.action.value='DeleteTicket'; this.form.return_action.value='index'; this.form.return_id.value=''; this.form.return_module.value='HelpDesk'" type="submit" name="button" value=" {APP.LBL_DELETE_BUTTON_LABEL} "></td> <td><input title="History" accessKey="History" class="button" onclick="this.form.action.value='TicketHistory'" type="submit" name="button" value=" History " ></td> <td width="30%"> </td> <td><h3><b>{MOD.LBL_TICKET_ID} {MOD.LBL_COLON} </b></h3></td> <td><h3><b> {ID} </b></h3></td> </tr></table> </td> <td></td> </tr> </table> <table width="100%" border="0" cellspacing="0" cellpadding="0" class="formOuterBorder"> <tr> <td> <table width="100%" border="0" cellspacing="1" cellpadding="2"> <tr> <td width="20%" class="dataLabel">{MOD.LBL_GROUP}</td> <td width="30%">{GROUPVALUE}</select></td> <td width="20%" class="dataLabel">{APP.LBL_ASSIGNED_TO}</td> <td width="30%">{USERNAME}</select></td> </tr><tr> <td width="20%" class="dataLabel">{ENTITY}</td> <td width="30%">{ENTITYNAME}</td> <td width="20%" valign="top" class="dataLabel">{MOD.LBL_CONTACT_NAME}</td> <td width="30%">{CONTACTNAME}</td> </tr><tr> <td width="20%" valign="top" class="dataLabel">{MOD.LBL_PRIORITY}</td> <td width="30%">{PRIORITYOPTIONS}</td> <td width="20%" valign="top" class="dataLabel">{MOD.LBL_STATUS}</td> <td width="30%">{STATUSOPTIONS}</td> </tr><tr> <td width="20%" class="dataLabel">{MOD.LBL_CATEGORY}</td> <td width="30%">{CATEGORYOPTIONS}</td> <td width="20%" class="dataLabel">{MOD.LBL_CREATED_DATE}</td> <td width="30%">{CREATEDDATE}</td> </tr><tr> <td width="20%" class="dataLabel">{MOD.LBL_ESTIMATED_FINISHING_TIME}</td> <td width="30%">{EXPECTED_CLOSE_DATE}</td> </tr><tr> <td width="20%" valign="top" class="dataLabel"><FONT class="required">{APP.LBL_REQUIRED_SYMBOL}</FONT>{MOD.LBL_SUBJECT}</td> <td colspan="4">{SUBJECT}</td> </tr> {CUSTOMFIELD} <tr> <td width="20%" valign="top" class="dataLabel">{MOD.LBL_DESCRIPTION}</td> <td colspan="4">{DESCRIPTION}</td> </tr></table> </td></tr></table> </form> {JAVASCRIPT} <!-- END: main -->