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sisurvey.001&mcm&0&N&
Business Basics
1) Why is now a critical time to assess the success of your business?&&Hours.;Family.;Health.;Feeling stalled.;Money.;Financing.;Frustration.;Other.;&&&&a&P1.0&&&&&1&&&N&&
sisurvey.002&nrt&0&N&2) Describe what business you are in (Services, Financial, Retail, etc...)?&1000&&&&&&P1.0&&&&&1&&&N.&&
sisurvey.003&mcm&2&N&3) Who are your clients/customers?&&Business-to-business.;Business-to-consumer.;Business-to-government.;Business-to-NGO.;&&&&a&P1.0&&&&&4&&&N.&&
sisurvey.004&mcm&2&N&4) Where are your clients located?&&Local.;Regional.;National.;International.;All of the above.;&&&&a&P1.0&&&&&5&&&N.&&
sisurvey.005&nrt&2&N&5) Describe your target market (age group, industries, needs, etc.).&1000&&&&&&P2.0&&&&&1&&&N.&&
sisurvey.006&mcm&0&N&6) How do you get the majority of your clients/customers? (check as many as necessary)&&Word of Mouth.;Referrals.;Reputation.;Website.;Social Media.;Direct Mail.;Advertising.;TV.;Radio.;Telemarketing.;Other.;&&&&a&P2.0&&&&&1&&&N&&
sisurvey.007&mcs&2&N&7) What is your satisfaction with your market share? &&We own it.;We own a good part of it.;There is more that we can capture.;We own very little.;What market share?;&&&&a&P3.0&&&&&1:v&&&N&&
sisurvey.008&nrt&0&N&8) What is your approximate annual revenue?&100&&&&&&P3.0&&&&&1&&&N.&&
sisurvey.009&nrt&0&N&9) What is your current profit margin?&100&&&&&&P3.0&&&&&1&&&N.&&
sisurvey.010&esa&0&N&10a) What is your historical profit margin over the last 3-5 years?&1&&&&&&P4.0&&&&&1&&&N.&&
sisurvey.011&mcs&0&N&10b) This profit margin:&&Exceeded my goals.;Met my goals.;Fell short of my goals.;&&&&a&P4.0&&&&&1:v&&&N.&&
sisurvey.012&mcs&0&N&11) How many employees do you have?&&Just Me;Partners;1-3;4-10;11-50;51-100;100+;&&&&a&P4.0&&&&&1:v&&&N.&&
sisurvey.013&mcs&0&&12) How many Partners/Employees (not including yourself) are in decision-making roles with budget/spending authority?&&0;1;2-4;5-10;10+;&&&&a&P4.0&&&&&1&&&N.&&
sisurvey.014&mcm&0&N&13) Do you have benchmark goals for your business? (please mark all that apply)&&Yes - Financial.;Yes - Marketing.;Yes - Strategic Plan.;Yes - HR.;Yes - Operations Plan.;Yes - Technology;Yes - Other.;No.;&&&&a&P4.0&&&&&1&&&N.&&
sisurvey.015&mcm&0&N&14) What type of reports do you review on a regular basis?&&Profit and Loss.;Balance Sheet.;Projections.;Budget.;Sales.;Customer Satisfaction.;Market Analytics.;Key Metrics.;Other.;&&&&a&P4.0&&&&&1&&&N.&&
sisurvey.016&mcm&0&&15) What processes do you have documented and/or engage in regularly?&&Organization chart.;Succession Plan.;Disaster Preparedness Plan.;Insurance Plan.;Executive meetings.;Sales Meetings.;Staff Meetings.;Job Descriptions.;Performance Reviews.;Training.;Other;&&&&a&P4.0&&&&&1&&&N.&&
sisurvey.017&mcm&0&N&What's Been Tried
1) What marketing efforts have you tried?&&Word of Mouth.;Referrals.;Reputation.;Website.;Social Media.;Direct Mail.;Print Advertising.;TV.;Radio.;Telemarketing.;Other.;&&&&a&P5.0&&&&&1&&&N.&&
sisurvey.018&mcs&0&&2) What are the results of your marketing efforts? &&Outstanding.;Good.;Fair.;Poor.;Nothing.;Don't know.;&&&&a&P5.0&&&&&1&&&N.&&
sisurvey.019&nrt&0&&3) What new products/services have you marketed in the last 3 years if any? &1000&&&&&&P5.0&&&&&1&&&N.&&
sisurvey.020&nrt&0&N&4) What new markets have you taken your products/services into?&1000&&&&&&P5.0&&&&&1&&&N.&&
sisurvey.021&nrt&0&N&5) If your revenue has been stable, how many years has it been so? &1000&&&&&&P5.0&&&&&1&&&N.&&
sisurvey.022&nrt&0&N&6) What major initiatives have you undertaken over the past 5 years with the goal of growing your business? (e.g. advertising campaign, new hires, restructure of company, new markets, etc.)?&1000&&&&&&P5.0&&&&&1&&&N.&&
sisurvey.023&nrt&0&N&7a) How much capital did you invest in those initiatives?&1000&&&&&&P5.0&&&&&1&&&N.&&
sisurvey.024&nrt&0&N&7b) How much time did you invest in those initiatives?&1000&&&&&&P5.0&&&&&1&&&N.&&
sisurvey.025&nrt&0&N&8a) What impact did these initiatives have on your revenue?&1000&&&&&&P5.0&&&&&1&&&N.&&
sisurvey.026&nrt&0&N&8b) What impact did these initiatives have on your profit margin?&1000&&&&&&P5.0&&&&&1&&&N.&&
sisurvey.027&mcs&0&&9a) What percent of your budget do you invest in Technology and systems?&&0-4%;5-10%;10-20%;20-25%;>25%;&&&&a&P5.0&&&&&1&&&N.&&
sisurvey.028&mcs&0&N&9b) What percent of your budget do you invest in Infrastructure minus technology?&&0-4%;5-10%;10-20%;20-25%;>25%;&&&&a&P5.0&&&&&1:v&&&N.&&
sisurvey.029&mcs&0&N&9c) What percent of your budget do you invest in Human Resources? (e.g. wages, benefits, administration, training, etc.)&&0-4%;5-10%;10-20%;20-25%;>25%;&&&&a&P5.0&&&&&1:v&&&N.&&
sisurvey.030&mcs&0&N&9d) What percent of your budget do you invest in Marketing?&&0-4%;5-10%;10-20%;20-25%;>25%;&&&&a&P5.0&&&&&1:v&&&N.&&
sisurvey.031&mcs&0&&Personal Satisfaction and Business Outlook
1) What has your experience been as a business owner? &&Highly Satisfying.;Satisfying.;Challenging.;Frustrating.;Painful.;Other.;&&&&a&P6.0&&&&&1&&&N&&
sisurvey.032&mcs&0&&2) How close have you come to reaching your original business goals?&&Nailed it.;Coming close.;Not even close.;Goals?;&&&&a&P6.0&&&&&1&&&N&&
sisurvey.033&mcs&0&&3) How stuck do you feel?&&I'm moving right along but curious.;Making slow progress.;I am spinning my wheels.;Everyday is uphill.;I can't tell you the last time I moved.;&&&&a&P6.0&&&&&1&&&N&&
sisurvey.034&mcs&0&&4) How open are you to full disclosure of information on your business in order to get effective assistance?&&Fully.;Mostly.;If I must.;Not at all.;&&&&a&P6.0&&&&&1&&&N.&&
sisurvey.035&mcs&0&&5) How do you feel about your employees and managers?&&Highly and successfully engaged without direction from me.;We work as a team.;With direction, they're mostly competent.;Frustrated most of the time.;We cannot seem to pull together.;I'd be better off working alone.;&&&&a&P6.0&&&&&1&&&N&&
sisurvey.036&nrt&0&N&6) Describe in a few words the attitude and culture within your organization.&1000&&&&&&P6.0&&&&&1&&&N.&&
sisurvey.037&mcs&0&&7) How capable are you of currently funding a new initiative?&&Very;Somewhat;Reluctantly;Not right now;&&&&a&P6.0&&&&&1&&&N.&&
sisurvey.038&mcs&0&&8) What best describes the amount of time you have to think strategically versus putting out fires and being in the weeds?&&I spend time each day thinking strategically.;I set aside time each week.;I think about it once a quarter;I do an annual plan;I can't recall when I last had a minute to think;&&&&a&P6.0&&&&&1&&&N.&&
sisurvey.039&nrt&0&N&Desired State
1a) What percent of revenue growth do you want to achieve annually? &100&&&&&&P7.0&&&&&1&&&N.&&
sisurvey.040&nrt&0&N&1b) What percent of profit margin growth do you want to achieve annually? &100&&&&&&P7.0&&&&&1&&&N.&&
sisurvey.041&mcs&0&&2) How certain do you feel about achieving your financial goals annually and for the future? &&Certain.;Questionable.;Doubtful.;Fearful.;&&&&a&P7.0&&&&&1&&&N.&&
sisurvey.042&mcs&0&&3) How fast do you need something to happen?&&Yesterday.;This week.;Soon.;It's getting critical but there's still time.;No rush.;&&&&a&P7.0&&&&&1&&&N.&&
sisurvey.043&nrt&0&N&4) Please tell us about anything we haven't asked about - special circumstances, issues, etc.&10000&&&&&&P7.0&&&&&1&&&N.&&