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&Health Care::Vice-President, Information Systems &?xxx?1?xxx?xxx?4?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?14::OTHER: We continue to expand application development of claim processing system(s) which is our core service. &?xxx?xxx?xxx?xxx?4?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&We download claims and eligibilty data to MS SQL-Server/Visual Studio/Reporting Services platform for client reporting and data analysis. The presentation, delivery, and analysis tools from Microsoft were the best cost/effective solution for creation and delivery ::&Intel::&GUI Presentation of screen. We are a DOS/VSE environment. Our legacy screens from CICS can not easily be transformed via Linux.::&AHA uses 1 mainframe. We provide third party health beneift administration for 150 clients which represent 400,000 members. We process 4,000,000 claims annually
840,000 customer service inquiries annuallly
::&AHA has 500 associates who directly or indirectly rely use the mainframe to do their jobs. We use 1 mainframe for internal as well as external customer(s). We work with approzimately 200 busienss partners. ::&?0?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&We are a fairly small I/T organization of approximately 50 I/T professionals. Our parent organization provides the telecommunications services for AHA. We do not track ROI for the zSeries. Our organization is measured by four broad goals that are aggregate. For example, in aggregate our adminmistration fee to our customer(s) includes all interanl costs i.e, payroll, purchased services and all I/T costs mainframs and distributed. We usually acquire/upgrade our mainframe every 3 years. At that time we generaly see better price and performance from our new mainframe that will help in our overall costs from improved productivity and service. ::&Our mission critical applications, which are proprietary, are developed and operate on a mainframe. We perform regular buiness recovery tests of our mainframe.
Our external customers, and other interanl management, value the peace of mined that this provides. ::&Our recent growth over the past 5 years has hinged greatly on the ability of our organization to leverage our application flexibility(s), as well as mainframe backbone, and ease of scalibility. ::&Improve price and performance. ::&Not familiar::&::&?0?1?2::leo.watt@amerihealth-tpa.com&?xxx?xxx?xxx?3?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&?xxx?xxx?xxx?3?xxx?xxx::&?0?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&?0?xxx?xxx?xxx?xxx?xxx::&?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?12::Environment &?xxx?1?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&?xxx?xxx?xxx?3?xxx::&?xxx?xxx?2?xxx?xxx::&?xxx?1?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&?0?xxx?xxx?xxx?xxx::&?xxx?1?xxx?xxx?xxx?xxx::&&1::&?0?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&&&?xxx?1?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&?xxx?1?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&?0?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx?xxx::&?xxx?xxx?2::
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