id; global $theme; $theme_path="themes/".$theme."/"; $image_path=$theme_path."images/"; require_once($theme_path.'layout_utils.php'); $log->info("Change Ticket"); echo "
"; $tkList = ''; $tkList .= ''; if (($i%2)==0) $tkList .= ''; else $tkList .= ''; $tkList .= ''; $xtpl=new XTemplate ('modules/HelpDesk/Convert.html'); $xtpl->assign("MOD", $mod_strings); $xtpl->assign("APP", $app_strings); $xtpl->assign("THEME", $theme); $xtpl->assign("IMAGE_PATH", $image_path);$xtpl->assign("PRINT_URL", "phprint.php?jt=".session_id()); $xtpl->assign("ID", $id); $xtpl->assign("CURRENT_USER_ID", $modified_user_id); $xtpl->assign("RETURN_ACTION","DetailView"); $xtpl->assign("RETURN_MODULE","Leads"); $xtpl->assign("RETURN_ID",$id); $xtpl->assign("STATUS_OPTIONS", get_select_options_with_id($app_list_strings['case_status_dom'], $focus->status)); if($_REQUEST['change_owner']) $xtpl->assign("TICKETCHANGE",'Ticket : Change Owner'); else $xtpl->assign("TICKETCHANGE",'Ticket : Change Status'); $change=''; if($_REQUEST['change_owner']) { $change .= ''; $xtpl->assign("ASSIGNED_USER_OPTIONS",getComboValues("user_name","users","user_name","1",'--None--')); } if($_REQUEST['change_status']) { $change .= ''; $xtpl->assign("STATUSOPTIONS",getComboValues("status","ticketstatus","status","1",'Open')); } $xtpl->assign("CHANGE",$change); $xtpl->assign("IDLIST",$idlist); $xtpl->parse("main"); $xtpl->out("main"); //header("index.php?module=HelpDesk&action=index"); ?>
'; $tkList .= '
'.$mod_strings['LBL_ASSIGNED_TO'].''.$mod_strings['LBL_STATUS'].'