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org.dmia2&B251&PERF2CLE&6.0.0&&&PERF2CLE&&&nsullivan@dmia.org, crush@dmia.org&N.Y.N.N.N.Y.N
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&?0?xxx::&&Printed items, when online only versions will fit business needs.::&We do the graphics for all our materials internally, as well as web publishing. Some print jobs are produced internally and some are outsourced.::&We generally print 6 to 12 months of stock at a time. Volume depends on usage. I make no particular consideration for run length.::&Black and white as well as marketing materials. Customized and personalized materials. Assembly and shipping of enrollment materials.::&::&This is handled by our print shop, rather than the forms management team. Factors include equipment, quality, ability to deliver on/before time, pricing.::&Business needs drive the products that we produce/purchase.::&The ability to automate generation of documents that are customized to customers is leading to investment in software applications, bypassing the traditional and time consuming typesetting process. In addition, software solutions are also key to providing personalized materials. Output may be delivered to customers online or hard copy.::&Competive pricing, meeting deadlines, reliability, integrity.::&prepress and printing, bindery::&timliness in returning quotes, ability to anticipate customer needs and act proactively.::&Pricing, timliness, quality::&meet or exceed expectations, communicate proactively::&Do not deliver on time, do not quickly raise issues on changes to estimates, not proactive on communication, quality below expectations::&about 15::&Relationship between us and the print rep was not working out. Late on quotes, not proactive. Didnt get the sense he cared about our job.::&Already answered::&We are happy with the suppliers we have now, as they provide excellent customer service. Would switch if not satisfied. ::&Communicate well ::&When a project comes up for print where we will use an outside printer, specs are provide to approx. 3 printers max and get bids. Price is awarded based on price usually, but also may turn on turnaround date. ::&Our suppliers are acquainted with our needs.::&Not available.::&?xxx?1?xxx?xxx::&::
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