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16 lines
3.2 KiB
16 lines
3.2 KiB
5 months ago
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id&qtp&qim&qil&qtx&qca&qia&qrm&qnxt&qprv&qalb&subj&wght&pts&flr&ded&layout&qfixed&qptsbyans&flags
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CUOSERV.001&mcm&0&&What type(s) of courses did you teach this semester? (Please check all that apply.) &&Online;Hybrid;Supplemental;&&&&n&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.002&mcs&0&&What course management platform(s) did you use this semester?&&Blackboard;eCollege;Both;&&&&n&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.003&mcs&0&N&How often did you use the "new" CU Online website at (www.cuonline.edu) to find information? &&Always;Usually;Seldom;Never;I did not use the CU Online web site this semester.;&&&&a&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.004&mcs&0&&If you used the CU Online web site, did you find the information you needed?&&Always;Usually;Seldom;Never;I did not use the CU Online Web site;&&&&n&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.005&mcs&0&N&How many times this semester have you contacted CU Online for assistance? (by phone, email, and/or fax) Note: This does not include contacting the eCollege help desk or Profhelp.&&0 Have not contacted CU Online this semester;1-3 times;4-6 times;7-10 times ;11 times or more;&&&&n&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.006&mcm&0&N&Note: If you answered "did not contact CU Online" in the previous question (Number 5) then please go to question 13. Otherwise, what assistance were you seeking? (Check all that apply)&&General information about online classes;Technical ssistance with setting up an online course;Obtaining information to assist in teaching online;Student registration information ;Other (Please specify in the comments area below:;&&&&n&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.007&mcs&0&&How frequently was the CU Online Office able to help you (by phone, email or in person)?&&Always;Usually;Seldom;Never;I did not seek help from CU Online.;&&&&n&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.008&mcs&0&&If you were referred to another office, were they able to assist you?&&Always;Usually;Seldom;Never;I did not contact another office.;&&&&n&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.009&mcs&0&&How do you rate the CU Online office in overall quality and effectiveness of service?&&Excellent;Good;No Opinion;Fair;Poor;&&&&n&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.010&mcs&0&&How do you rate the technical knowledge and problem-solving abilities of the CU Online staff?&&Excellent;Good;No Opinion;Fair;Poor;&&&&n&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.011&mcs&0&&How do you rate the promptness of receiving help after your initial inquiry?&&Excellent;Good;No Opinion;Fair;Poor;&&&&n&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.012&mcs&0&&How do you rate the courteousness and professionalism of the CU Online Staff?&&Excellent;Good;No Opinion;Fair;Poor;&&&&n&undefined.0&&&&&1&&&Y.Please add your comments below:
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CUOSERV.013&nrt&0&&What other information would you like to have available on the CU Online website?&500&&&&&&undefined.0&&&&&1&&&N.
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CUOSERV.014&nrt&0&N&What other support services would you like to see offered by the CU Online Office?&500&&&&&&undefined.0&&&&&1&&&N.
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