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org.dmia2&B442&PERF2CLE&6.0.0&&&PERF2CLE&&&nsullivan@dmia.org, crush@dmia.org&N.Y.N.N.N.Y.N
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&?0?xxx::&&custom continuous <BR>custom checks <BR>custom one parts <BR>unit sets::&anything that can print on a high-speed black and white laser printer, for example, a Xerox DocuTech or similar, including one part forms and unit sets <BR>::&Depends. Run lengths for most conventional products are getting shorter. Marketing items that are targeted one to one are getting longer as companies develop better marketing databases via data mining. Generic forms with some spot color that can be adapted to many uses with variable laser printing are printing in longer run lengths. Instead of having multiple forms, a single form style is acquired and then modified on the fly with variable data to make it do many different things.::&pressure seal checks <BR>a few one-parts used in high speed lasers, mostly because the IT department cant figure out how to program around it <BR>stationery, business cards, envelopes, tags, labels::&Hard to say. We have a vendor on-site that handles this. I tell him what to do and he does the day to day grunt work of actually placing the orders. It is not time consuming for me right now. In the past, the custom continuous forms and the annual tax forms purchase were big time consuming buys.::&Im not certain I understand this question.::&I think it will be fairly stable in the future. We already have eliminated most of the things that we can and now purchase very few custom items. The remaining things such as envelopes, tags, labels, etc. are things that we cannot convert to electronic or print on the high speed laser printer.::&Less purchasing of printed goods. More change to electronic forms. Purchasing the electronic forms software will be the biggest buy but it isnt print.::&Honesty. Good communication. Innovation. A sense of urgency and a can-do attitude. A variety of products.::&My guess is that this question isnt directed to specific products since that has already been asked. So, Im taking a stab at what I think you mean. (1) Software that supports print processes such as specialized label printing for package labels. (2) Warehousing and distribution, including reporting and pick and pack. (3) Forms control support.::&Agree to terms that limit profitability up front so that jobs arent bid out among suppliers. This leads to the development of a a long-term relationship between seller and buyer so that both benefit.::&Service, including getting the invoice right. <BR>Pricing <BR>Range of products::&Get the invoice right. <BR>Have a representative who is personable and knowledgable about his company, his products and listens to my needs. A sales rep should let the buyer buy instead of having to sell something to the buyer. This is a very different focus.::&Get the invoice wrong. <BR>Send brand new sales reps who dont know anything to an inhouse buyer with many, many years of experience. Why should I educate their rep? I dont have thime for that. ::&two::&Sorry, my answer to question 16 should have been three instead of two. <BR> <BR>No, I havent left a print supplier in that time period. <BR> <BR>::&Cant get the invoice right. Poor representation ("You must give me the order, I have a car payment to make!"). Senior management decision beyond the pring buyer.::&If I needed to switch, I would. We had a terrible problem (bad representation, dishonest, bad pricing) with our main print supplier. I informed my management about the situation. I approached the printers management and told them that the account was in jeopardy. Here were the things they needed to do to even have a chance to keep the account. They responded immediately and we got a new excellent rep. All was much improved. So, I would never stick with a print supplier that wasnt doing the job and couldnt fix it.::&Be honest. That resolves a multitude of problems.::&An end user needs something, I buy it. Or, something kept in stores needs replenishing, I buy it after verifying with the form owner that there are no changes. Because of the long term relationship with the prime print vendor, there werent
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