survey-manager/survey-nginx/secure_html/tests/complete/org.dmia2.B179.PERF2CLE

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&?0?xxx::&&Forms with ink color other than black. Also, items intended to be "fulfilled" in kits that require manual fulfillment (in other words, we try to produce machine-insertable docs whenever possible).::&Small quantity black and white::&Smaller runs due to improvements in inventory practices and print on demand pieces.::&Forms, collateral, booklets, directories, envelopes.::&Collateral.::&We have a preferred vendor contracts(they also subcontract for work they cannot produce themselves). This is supported by a centralized print procurement policy.::&Changing market sales strategies leaning towards more targeted communications (not yet 1:1)  that are more specifically focused.::&none::&Ability to fully partner and support us (dedicated account teams). Also, due to need to produce kits and distribute mass mailings, a full-service print, fulfillment and warehouse management capability. ::&Warehousing, Kit fulfillment and distribution.::&On-site or otherwise dedicated sales support staff. Determine best "standards" (like a paper ink color standard) for our needs. Response time for estimates is also important, and other services that reduce the amount of follow up required by our print buyer.::&Responsiveness of the vendor. Quality. Cost. ::&Provide consistently good service, respond to our needs (including adapting invoicing practices to our needs), correct errors quickly with without hesitation.::&Argue about mistakes or failing to respond professionally to issues. Invoice errors are frustrating. Poor print quality.::&3::&We left approximately 24 print suppliers in order to consolidate to a few well-chosen preferred print vendors. Those not considered in the RFP were those that didnt offer full-service support (fulfillment, warehousing, etc). Some were dropped because they werent customer-friendly.::&Poor quality or service. High cost.::&N/A, but if this were the case, it would likely be due to failure to consistently provide good support and service (and not understanding our needs). ::&Understand how my business operates - what are our products, how do our procurement and accounts payable systems operate. Be able to provide good reporting. ::&We have a centralized print procurement department. All documents are assigned item numbers (and the information about documents are controlled in a document management database). Our print buyer enters print specifications and sends the vendor electronic job tickets. The vendor either prints or outsourcing printing, delivers the product and sends us an invoice. We manage the print budget, but charge back to the requesting (or owning) cost centers. ::&Meet with stakeholders. Offer plant tours with various customers. Ask lots of questions.::&I dont know. Recent response for selling one product was 1 "sell" per 2 sales kits.::&?xxx?1?xxx?xxx::&::
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